Info resets for files that were converted from MKV

I recently converted some files mkv (and *** subtitle files) to mp4 (using Videora). They play in Quicktime and are added to iTunes without problem. When I hit "get info" I can change the settings easily and the video now pops up in the correct tv show and season and all, but the artwork immediately reverts to the default (which is a screen capture iTunes auto-creates). If I go into get info again the name also resets to what it was when I added the file (although everything on the video tab holds, just not the info tab and artwork). Also, I can see in "%itunes-music-folder%\movies" (for me f:\music\movies) the file names aren't changing which is probably why it resets. Files I converted from avi take info updates correctly (get info holds and filename on the hdd changes). Any ideas?

the subtitle file is ".***" file type (a-s-s) it seems the apple forums auto-mask curse words.

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