InformaCast 8.3 Basic Paging fails with Were sorry no devices could be activated. Your broadcast will not be completed.

I setup InformaCast 8.3 Basic Paging with CallManager 9.1 using SIP 7965 phones. The 7965s are in a Recipient Group with a DialCast number setup for that Recipient Group;
When I dial the CTI Route Point I hear;
Welcome to the Singlewire Informacast System...ding..ding
Were sorry no devices could be activated. Your broadcast will not be completed.

Amir,
The resolution I found was to go to
Admin || Dial Cast || Dialing Configurations || Recipient Groups
and add an recipient group previously created under Recipients || Recipient Groups
Restart the CTI route point in Call Manager that Informacast is using.
I also spanned the port on the phone and did a packet capture to see if IGMPv2 packets were being received properly before and after the fix was implemented.

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InformaCast 8.3 Basic Paging fails with Were sorry no devices could be activated. Your broadcast will not be completed.

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