Information about MY BT site login

Hi there,
I recently signed up to BT for my Broadband and Phone (went active on Wednesday). I have a general query in regards to the MY BT site, which according to the welcome letter allows me to check my bills online and various other things like email.
For some reason I can't seem to find the information on how to login to the MY BT Site or the Email site. On the letter in the Broadband section it did provide me with a [email protected], I assume this is the username part needed for the MY BT login? If So where would I find the password? I couldn't find one on the letter?
The answer is probably really obvious, but it's doesn't seem very clear to me.

should have got a password from BT - certainly there is no password for email on the hub. if still cannot find it try online chat who may help but probably will send to registered address for security
live chat http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
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Setup encountered a problem while validating the state of Active Directory: Could not find information about the local site

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[05/07/2013 01:19:13.0137] [0] **********************************************
[05/07/2013 01:19:13.0137] [0] Starting Microsoft Exchange Server 2013 Cumulative Update 1 Setup
[05/07/2013 01:19:13.0137] [0] **********************************************
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[05/07/2013 01:19:13.0152] [0] Operating system version: Microsoft Windows NT 6.2.9200.0.
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[05/07/2013 01:19:13.0215] [0] Command Line Parameter Name='mode', Value='Install'.
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[05/07/2013 01:20:27.0591] [0] Active Directory Initialization status : 'False'.
[05/07/2013 01:20:27.0591] [0] Schema Update Required Status : 'False'.
[05/07/2013 01:20:27.0591] [0] Organization Configuration Update Required Status : 'False'.
[05/07/2013 01:20:27.0591] [0] Domain Configuration Update Required Status : 'False'.
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[05/07/2013 01:20:27.0888] [0] RootDataHandler has 1 DataHandlers
[05/07/2013 01:20:27.0903] [0] Setup encountered a problem while validating the state of Active Directory: Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency. See
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[05/07/2013 01:20:27.0935] [0] [ERROR] Setup encountered a problem while validating the state of Active Directory: Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency.
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[05/07/2013 01:21:04.0154] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[05/07/2013 01:21:04.0154] [0] End of Setup
[05/07/2013 01:21:04.0154] [0] **********************************************

Hi,
The cause is clearly described in the log:
[05/07/2013 01:20:11.0794] [0] [ERROR] Setup encountered a problem while validating the state of Active Directory: Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency.
See the Exchange setup log for more information on this error.
[05/07/2013 01:20:11.0794] [0] [ERROR] Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency.
I'd suggest you check NIC settings and AD configuration.
Hope it is helpful.
Fiona Liao
TechNet Community Support

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Follow or contact me at...
&nbsp&nbsp
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1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
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BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
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BANK 1/DIMM1
empty empty empty empty
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AMD Radeon HD 6770M - VRAM: 512 MB
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OS X 10.10.1 (14B25) - Uptime: 0:32:50
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ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (717.51 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
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Apple Inc. thunderbolt_bus
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Mac App Store and identified developers
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[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
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[loaded] com.avast.uninstall.plist [Support]
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[loaded] com.adobe.ARM.[...].plist [Support]
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iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 25 Check version
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wrc [Installed]
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
GoToMyPC Preferences [Support]
Java [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
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Destinations:
Seagate Expansion Drive [Local]
Total size: 2.00 TB
Total number of backups: 78
Oldest backup: 2013-07-28 18:09:06 +0000
Last backup: 2015-01-04 14:29:38 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 281.84 GB X 3)
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      0% com.avast.daemon
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120 MB Safari
112 MB com.avast.daemon
94 MB com.apple.WebKit.WebContent
56 MB spindump
52 MB mds_stores
Virtual Memory Information: ℹ️
479 MB Free RAM
1.56 GB Active RAM
1.11 GB Inactive RAM
904 MB Wired RAM
5.37 GB Page-ins
75 MB Page-outs
Diagnostics Information: ℹ️
Jan 4, 2015, 01:57:18 PM Self test - passed
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.

patbythesea wrote:
Can I assume that with my Mac I do not need any additional virus protection software? If I do, what should I use?
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Sorry for my bad English & Greetings
Martin Frenzel
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<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
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I get the same result at home as on campus (but I'm on the same machine). So how would my DNS get poisoned and can I unpoison it?
Though if DNS was poisoned, wouldn't it affect ping as well?
EDIT: I just sshed into a machine at work (which I am about to lose, but still for today...) and found that ping www.casponline.com uses an ip address of 107.20.206.69. So could that have been the address I got given earlier when using my laptop on campus? Now I'm home so I get the right result from ping. But why would firefox still use the same ip as earlier? I tried removing the cache but it didn't make any difference. Is there something further I need to do? (And is this likely to indicate a more serious problem?)
The machine I sshed to is running Fedora 19 so it is definitely not likely to be an Arch-specific screw-up on my part, if you see what I mean.
Last edited by cfr (2013-09-05 23:32:14)

Firefix sad:"Copy/Cut/Paste is not available in Mozilla and Firefox. Do you want more information about this issue?" But,I can do the that from Opera...What should I do?

Copy/Cut/Paste is not available in Mozilla and Firefox.
Do you want more information about this issue?
That's what Firefox sad to me...I was Rich text editing,but I can
not use copy paste on.
I did the same site and Rich text editing with Opera,
and there was no problem.
I love Firefox,and I want ti use it,but if this is not posibile to do in Firefox,I must go with Opera from now on.
Pleace,responde to me,I need to fix a problem.
I hope you understanded my Engish!
Thank you...

Try to use the keyboard if the buttons on the web page aren't working.
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete
See:
*http://kb.mozillazine.org/Granting_JavaScript_access_to_the_clipboard
*https://addons.mozilla.org/firefox/addon/allowclipboard-helper/

Information about MY BT site login

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