Information Broadcast by E-Mail (Bursting) - Use of Text Variables

Hello Experts.
This time we have a project to distribute customer data using the Information Broadcast by E-Mail (Bursting).
So far it works with Queries and Web Templates, but the functions to create the text for the mail body are not enough.
The "Text Variables" do not contain information about the content of the Query, for example:
"Dear Ladies and Gentlemen" is not enough for us to post the E-Mail to the customers we have to do it dynamically like "Dear Mr. ".
Furthermore we have to send the E-Mail as a copy to the corresponding account manager and there is no "CC" field while bursting.
Is it possible to "extend" the functionality with u201Cself madeu201D Text Variables or customer exits or anything else?
Thank You.
Stefan Müller

HI,
have you find an answer to your question ? Because we have the same issue, and I wonder if we can create variable or user exit ...
Thanks for your answer.
Mike

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