Infoview: Footer missing when viewed in PDF format

Hi,
Our setup is BO XI R2 SP4 FP4.10 on Windows 2003, two productive machines, running in two different sub-nets. Both servers have Adobe reader 8.1.2 installed.
On the master server the reports display correctly when displayed and are saved in PDF format. We also have a 2nd Server running in a different sub-net with an exact copy of all reports, universes and Windows setup. Here we have some reports that are showing a strange behaviour. When displayed in PDF format, the footer is missing.
I've just exported/imported (via a BIAR) a copy of one report and its associated universe but still get the same behaviour.
Any ideas would be very welcome.
Cheers
Andrew

Never heard of such an issue.  Can you share such a PDF with the forum?  See http://forums.adobe.com/thread/1408375

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