InfoViewApp Dashboards

Dear Experts,
I have installed Business Objects Enterprise XI 3.1 SP2 Fix Pack 2.3, Business Objects XI Integrator for SAP Solutions XI 3.1 SP2 Fix Pack 2.3 and LCM XI 3.1 SP2 Fix Pack 2.3. The installation type I selected during the Enterprise Installation was "New" and for Application Server I selected "Tomcat 5.5". In the Business Objects XI Integration for SAP Solutions I selected to install the "Complete" features. However, in the InfoViewApp Dashboards are disabled (grey) and in the CCM there are no services for DashboardAnalyticsServer, DashboardServer etc. I have found note 1285375 but I am not sure if this is my problem. In the server where the Business Objects are installed, there is the "Dashboard and Analytics 12.0" folder with the "PMDT" and "setup" subfolders.
I would realy appreciate it, if you could help me with this issue since I am new to Business Objects.
Thanks in advance for your effort.

Hi and welcome to SCN!
- What OS platform you've installed on?
- Dashboard builder is an inherent part of Enterprise but Performance Management components need separate license key.
- Did you check your license key? Temp keys can be downloaded and used from http://service.sap.com/licensekey
- When you say "greyed out", do you not see Dashboard and Analytics in the "Open" drop down menu?
- I'm sure you do not mean you've directly installed XI 3.1 SP2 FP2.3
Thanks,
Subhodeep

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Dashboard Builder integration with BO universe

Hello,
I want to find out if we can drill down from one dashboard to another dashboard and then another dashboard in Xcelsius Enterprise.
I know that we can drill down from one level to another, however there are no examples in it.
Alternatively, you can drill drown in Dashboard Builder also, and I heard that dashboard Builder also connects to the universe data. Is it easy to you dashboard Builder instead.
Thanks
Abhijit

Try the following and see what happens:
<%@ page import="com.crystaldecisions.sdk.exception.SDKException,
com.crystaldecisions.sdk.framework.*,
com.crystaldecisions.sdk.occa.infostore.*"
%><%
IEnterpriseSession enterpriseSession;
String serializedSession;
/* * Set Enterprise Logon credentials. */
final String BO_CMS_NAME = "MyCMSName";
final String BO_AUTH_TYPE = "secEnterprise";
final String BO_USERNAME = "MyuserName";
final String BO_PASSWORD = "MyPassword";
Set Java InfoView start page URL
final String INFOVIEW_URL = "http://<hostname>:<port>/InfoViewApp/logon/start.do";
Log onto Enterprise and serialize the Enterprise Session.
enterpriseSession = CrystalEnterprise.getSessionMgr().logon(BO_USERNAME,BO_PASSWORD, BO_CMS_NAME, BO_AUTH_TYPE);
serializedSession = enterpriseSession.getSerializedSession();
Redirect to InfoView, passing the serialized Enterprise Session.
response.sendRedirect(INFOVIEW_URL + "?ivsLogonSession=" + java.net.URLEncoder.encode(serializedSession));
%>

BO XI R3.1 dashboards with Xcelsius suddenly giving error

We have BO XI R3.1 (Product: 12.1.0) being used in our organization.
Everything was working fine till few hours ago. Suddenly, all the Dashboards having Xcelsius as default viewer started giving an error message 'Failed to get the document information. (LO 26315)'.
Tried to look for solution over the internet (SAP and other forums) but couldn't find much. In addition, couldn't locate SAP Notes 1357924 anywhere.
Not too sure, if the following log extracts are of much help:
Log file: wireportserver_1400_2011_02_01_11_43_01_621_trace
Location: d:\Program Files\Business Objects R3.1\BusinessObjects Enterprise 12.0\Logging\
kc3cdbtbdacs.cpp:272:long __cdecl DoReportCSError(const class ConnectionServer::Error &,const int,const char *const ): TraceLog message 152
2011/02/01 14:05:59.703|>>|E| | 1400|5808| |||||||||||||||**ERROR:C3_dacs:CS::Error : (DBD(1),ID:769) "ORA-01722: invalid number
" . [kc3cdbtbdacs.cpp;272]
kc3cdbtbdacs.cpp:3150:long __thiscall tbCnxSrvrRecordSet::StartFetching(void): TraceLog message 153
2011/02/01 14:05:59.719|>>|E| | 1400|5808| |||||||||||||||**ERROR:C3_dacs:ReportCSError failed. [kc3cdbtbdacs.cpp;3150]
kdgWICDZ_i_member.cpp:2189:void __thiscall dgWICDZ_i::StateManagementWelcome(class ibo_ptr<struct idgDocument> &,const class ucs2string &): TraceLog message 154
2011/02/01 14:06:01.625|>>|E| | 1400|5044| |||||||||||||||**ERROR:WICDZ_i:StateMgmt: : 30111 : Invalid Token; found:545287 expected: P56PI1400KT80 [kdgWICDZ_i_member.cpp;2189]
kdgWICDZ_i_member.cpp:2177:void __thiscall dgWICDZ_i::StateManagementWelcome(class ibo_ptr<struct idgDocument> &,const class ucs2string &): TraceLog message 155
2011/02/01 14:06:01.625|>=|E|X| 1400|5044| |||||||||||||||Uncaught Exception in SilentScope: WICDZ_i:StateManagementWelcome: 0.015
kdgWICDZProc.cpp:435:void __thiscall WICDZProcBasic::BOExceptionHandler(class BOException &,class OBFixSeq<unsigned char> *&): TraceLog message 156
2011/02/01 14:06:01.641|>>|E| | 1400|5044| |||||||||||||||**ERROR:WICDZ_i:BOException : BOException caught:RESULT=80004005;WHAT=30111 : Invalid Token; found:545287 expected: P56PI1400KT80 [kdgWICDZProc.cpp;435]
Appreciate any help on this as this is critical for us.

Hi
Regarding 1)
Q: do you use the full qulified domain name of your BOBJ server in the URL when invoking the InfoView?
Regarding 2) und 3)
a) Log in on the machine your BOBJ server is installed on and go to
<BOBJ installation directory>\Tomcat55\webapps\InfoViewApp\WEB-INF
b) Open the web.xml file in a text editor (Notepad)
c) Locate the entry
<param-name>cms.visible</param-name>
<param-value>false</param-value>
and change it to
<param-name>cms.visible</param-name>
<param-value>true</param-value>
d) Locate the entry
<param-name>authentication.visible</param-name>
<param-value>false</param-value>
and change it to
<param-name>authentication.visible</param-name>
<param-value>true</param-value>
e) Restart the Tomcat server.
Regards,
Stratos

Manager Heirarchy is not getting displayed in P&L Dashboard

Hi All,
I have implemented the P&L Dashboard for Financials. Suddenly, It is not displaying the Manager Heirarchy in the Manager Parameter in the P&L Dashboard.
Did anyone faced the same kind of problem, please throw some light.
Regards,
Chandana

Hi,
Thank you All.
Regards,
Shruti B.

NULL and Unspecified in Dashboard prompts after upgrading 10g to 11g OBIEE

Hi All,
We are working on OBI upgradation project from 10g to 11.1.1.6.5. We are facing one issue in Dashboard prompt level. If we can create Dashboard prompt on a column, its giving "NULL", "Unspecified" additionally. But, in 10g there are no extra values.
And the 10g, 11g instances are pointing to the same database and there are no NULL, Unspecified values in Database level.
Through some blogs and articles we found some solutions n are below.
To remove NULL:
-->Go to the Physical Column properties in Physical Layer and Disable the Nullable option by uncheck the box.
-->Go to the Database Features in Physical Layer and disable value to NULL_SUPPORTED.
-->Go to Edit Dashboard Prompt, in Choice List Values drop-down list select SQL Results.
To remove Unspecified:
-->Go to Edit Dashboard Prompt, in Choice List Values drop-down list select SQL Results, then write the SQL statements as columnname is not equals to "Unspecfied" ( In this way we can able to remove Null's also.)
-->Go to Content tab of LTS, in Where clause write an SQL query to restrict Unspecified values.
Note: CHeck with ETL, because if they maintains the Default value is Null when the Datatype is Character and they can maintain 9999 or #### if the datatype is Numeric. And check the Physical query and debug it carefully.
But, we have very big Repository and we have huge no.of Dashboard prompts. So, its not an easy thing to manage by using above solutions. Correct me if there are any mistakes in above.
Any ideas on this...?
Appreciate your help on this..!
Thanks in Advance,
Raghu Nagadasari

Hi Frnds,
As of now, i found the only solution for the above mentioned issue that how to avoid NULL in dashboard prompt level:
Go to the Physical Column properties in Physical Layer and Disable the Nullable option by uncheck the box.
We have done this manually for all tables.
Appreciate if u have any other ideas.!!
Thanks,
Raghu Nagadasari

I am trying to connect Dashboard shared variables to a server on a different subnet. Any ideas?

My goal is to control a device that is connected to our wired network using an Android tablet via Dashboard. I have created a vi with shared variables that controls the device as expected when it runs on a computer that is connected to the same wired network. The problem is that my Android tablet running the Dashboard app cannot connect to the shared variables on the PC running the vi on the wired network.
Our wireless network is on a separate subnet from our wired network. I am able to ping my Android tablet from the PC on the wired network but when I try to connect a variable in Dashboard, the PC running the SVE cannot be found. I tried listing it in the alternative server settings window and it still did not work. The only way I have been able to get around this is to run the vi which launches the server on a laptop that is connected to the wireless network and the wired network at the same time. My tablet can then find the server and my VI can connect to the instrument that is connected to the wired network. The laptop is somehow acting as a bridge between the subnets. I need to find a way for the Dashboard app to connect directly to the PC on the wired network. My PC IP address is 192.168.0.105. My Android IP address is 192.168.10.93.

Data Dashboard doesn't care about subnets, but it has to be able to access the server using the right ports. There is probably a firewall blocking the shared variable ports. This document explains how to configure a firewall to allow shared variables to be accessed. Your challenge will probably be to figure out where the firewall is and how to configure it.
It is also possible that the router that your Android device is connected to doesn't know how to route to the other network. Again, that is an issue with your router that you need to resolve.

Questions on OBIEE Report / Dashboards

What is report based total?
while using PIVOT TABLE we find this option of the measures section > more options
Where can we set suppress or repeat default settings?
On Column properties for duplicate values suppression. I would like to know the difference between the suppress and default
Remove My Dashboard completely.
My dashboard is the default dashboard appearing to the users. If I will have to remove this and set another dashboard as default, what is the option
I would like to the usage procedure for the personalized option on Delivers(IBots)
Thanks in advance,
Samson.
Edited by: user630453 on Apr 25, 2009 9:26 AM

What is report based total?
while using PIVOT TABLE we find this option of the measures section > more options
Where can we set suppress or repeat default settings?
On Column properties for duplicate values suppression. I would like to know the difference between the suppress and default
Remove My Dashboard completely.
My dashboard is the default dashboard appearing to the users. If I will have to remove this and set another dashboard as default, what is the option
I would like to the usage procedure for the personalized option on Delivers(IBots)
Thanks in advance,
Samson.
Edited by: user630453 on Apr 25, 2009 9:26 AM

500 Internal Server error for a single report in a dashboard

Hi All,
I had an issue with a report in a dashboard i.e.., In a dashboard a report is prepared by using the opaque view. When I ran the report in a dashboard it ran for about 15 to 20 mins and the report is excuted with the data. Now I tried to downlaod the data for that particular report into the excel sheet by using the option Download to Excel. At this stage after 5 mins I am facing the Internal serevr error. But strange behaviour is that it downloads sometimes and sometimes it does'nt. One more important thing is that I tested the query in backend and it took around 6 to 7 mins to fetch the data. The total no of rows for the query is only 166. So can anyone please give me some suggestions or we can have a discussion as this report is behaving strangely. One more thing I forgot to mention is that they used session variables as parameters in the query for two fields which they used in the opaque view to build that report.
Thanks,
Sandy

Hi Arun,
where can i check with that whether in DEV/PROD system...?
I don't have access to PROD system and SU01 system too.
Can you please guide me with the steps to get it done.
Please check the below log which is getting displayed for the User, when he is logging in.
Error summary
While processing the current request, an exception occurred which could not be handled by the application or the framework.
If the information contained on this page doesnu2019t help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this
Root Cause
The initial exception that caused the request to fail, was:
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: ComponentUsage(FPMConfigurationUsage): Active component must exist when getting interface controller
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.ensureActiveComponent(ComponentUsage.java:773)
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.getInterfaceControllerInternal(ComponentUSage.java:348)
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.getInterfaceController(ComponentUsage.java:335)
at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdGetFPMConfigurationUsageInterface(InternalFPMComponent.java.245)
at com.sap.pcuigp.xssfpm.wd.FPMComponent$FPM.changeToExceptionPerspective(FPMComponent.java:862)
u2026 59 more
Please provide me any help.
Thanks in advance.
Regards,
Ponneswari A.

Error while creating presentation variable in Dashboard prompts.

Hi Team
I have been going through the guidelines and procedures to create a presentation variable to use it in the dashboard prompt ( mentioned in the previous blogs ) .I followed the below link :
http://oraclebi.blog.com/example-of-presentation-variable-in-obiee/
I am using the following query :
========================================================
SELECT case when 1=0 then "D2 Market"."M04 Region"
else 1
end
FROM "Sample Sales"
UNION ALL
select case when 1=0 then "D2 Market"."M04 Region"
else 2
end
FROM "Sample Sales"
=========================================================
I just wanted to create 2 dummy choices i.e 1 and 2 .But while soing so I am getting erros in the case statements :
=========================================================
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 27005] Unresolved column: "D2 Market"."M04 Region". (HY000)
SQL Issued: SELECT case when 1=0 then "D2 Market"."M04 Region" else 1 end FROM "Sample Sales" UNION ALL select case when 1=0 then "D2 Market"."M04 Region" else 2 end FROM "Sample Sales"
=========================================================.
Please suggest and let me know if there is any other method to have 2 chioces in drop down i.e 1 and 2 using SQL statements while creating the dashboard prompts.
Thanks

Hi Rachit
You answered my doubt.This one really works . Thanks a lot !
But i have one more doubt i.e if have created the Presentation variable in the dashboard prompt and I want to use it in a report
i.e the scenario is If I have created a new column i.e " Revised Salary " in the Presentation Services and want the values to be entered there dynamically upon end users choice. For ex the end user selecrts value of 1 then the report would display an increament of 500 to all the employees in the " Revised Salary " column and if the end user select value of 2 .. the report would display a decrement of 500 in the " Revised salary column".
I am getting the following error :
========================================================================
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 59001] Binary Logical operation is not permitted on VARBINARY, INTEGER operand(s). (HY000)
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========================================================================
Please NOTE : The column on which I want to do an increament is : "F1 Revenue"."1-01 Revenue (Sum All)"
Thanks

LO 02010 / LO 26631 error while embedding a crystal report in a Dashboard

Hi Experts,
I am trying to embed a crystal report in a Dashboard Design using LiveOffice 4, and i am getting the below error.
"An error occurred while opening the report. The report does not exist; you have insufficient rights to open the report; or you cannot make a connection to the BusinessObjects Web Service. (LO 02010)" and "Crystal Reports Java Format is not supported. (LO 26631)"
I am logging in as an administrator and the report does exist in the CMC.
Pls. Help
Thanks
Asiri

Hi Amit,
Thanks for replying.
We did a upgrade from BOBJ 3.1 to 4.0 recently, and need to migrate the existing dashboards. DB connections to the reports have changed, hence the need to embed the migrated reports to the dashboard.
Yes, I get this error when i try to embed a crystal report in dashboard. I do get the same error when trying to embed a WEBi report too. As you suggested, i tried inserting a sample crystal report, and that inserts like a charm.
Pls. advice.
thanks
Asiri

I cant able to create a new Analysis and Dashboard prompt in OBIEE 11g

Hi Gurus,
i try to create a new Analysis in OBIEE 11g in (brower: ie,Google chrome, Mozila), i got the error "*unterminated string literal*" and "*Exception at function updateSelectionsPanel: unterminated string literal*".
and i try to create a new Dashboard Prompt using column prompt when i select the column i don't get the filter form and not to be add the column prompt in the Dashboard Prompt.
Thanks,

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

Conditional show error in dashboard In OBIEE 11g

Hi Gurus,
I I have a dashboard prompt which is a radio button containing Month & Quarter. Also have 2 other prompts like DP_Month which will show months(201301,201302 ...) and DP_quarter which will show(2013Q1,2013Q2..). This 2 prompts will show conditionally based on based on 1st prompt selection(like Month or quarter) which is working properly.
Suppose when I click Month I m getting 2nd month prompt and changed to Quarter and getting Quarter prompt..But when I move to 2nd page Quarter prompt is selected but Month dropdown is showing.
Please suggest..
Regards,
Smita

Hi Nagireddy, thanks for your reply.
Is there any limit of values to extract in Dashboard prompt? i.e. when you use drop down list as Dashboard prompt, is there any limit of values to extract from database?
In my local environment (instanceconfig.xml), there is limit of Rows to View and Download set to 20K, however I did not see anything related to the Dashboard Prompt.

OBIEE 11g: Dashboard Javascript Issue

Hi Gurus,
We have upgraded obiee from 10g to 11g and finding issues with javascript in a dashboard.
Functionality: There are some custom labels showing prompt values in it with large font. When user change prompt value and Apply, it should change the value of those text as well.
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<script type="text/javascript">
(function(){
var tblTag = document.getElementsByTagName('table');
var tdElem= document.getElementsByTagName('td');
for(m=0;m<tdElem.length;m++){
if(tdElem[m].className=='GFPSubmit'){tdElem[m].childNodes[0].tBodies[0].rows[0].cells[0].childNodes[0].childNodes[0].innerHTML='Run Report';
}//close if statement
}//close for loop
}// close function clickVal()
</script>
Thread:
Change Go Button Text on Prompt Only
I need to understand what its actually doing? and Does it really work in 11g? Whats the alternative code?
Thanks in advance.

In 10g these are the html objects, after upgrade you need to know the html objects for that report based on that you need to modify javascript code.
From given code, activity is doing on these objects; You need to find out the equivalent object name for 'GFPSubmit' in 11g.
GFPSubmit
table
td
If make sense mark

Error after creating a new item in 'Case Worker'-- 'Agent Dashboard'-- 'Task Details' screen

In 'Case Worker'-->'Agent Dashboard'--> 'Task Details' screen, I have created a item named 'YEARS' using 'Create Item' in 'Personalize Page' screen. It is not going to tasks page and giving error as "
oracle.apps.fnd.framework.OAException: No entities found, entityMaps not defined for attachment item (YEARS)." How can I remove this field now..

Please see the suggested solutions in the following docs.
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Depot Repair Bulk Receiving Error: "No entities found, entityMaps not defined for attachment item" (Doc ID 1357977.1)
Thanks,
Hussein

Creat a report in bi publisher based on dashboards

Hi,
Do you know if is possible creat a report in BIP with the same information and format that is in the dashboards?
Thank you

I would think you can in most cases - but there is no automated tool.
Steps I would take is
1) create a new report with the parameters shown in the dashboard.
2) Add a query with the logical SQL from each answer report.
3) Add where conditions based on parameters
4) create a BI Publisher report in the word template based on this data.
Klaus

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