Ingesting C300 mxf Footage Audio Problems

Hi
I've been having a lot of problems working with native mxf footage from the Canon C300. I ingest the footage via Canon XF utility and then import into Premiere ProCC. The flies directories are never altered or changed. Some of the files import fine with the audio synched correctly but a lot the files have their audio completely out of synch and not corresponding to the clip being played. I've had to take these individual mxf files and compress to ProRes in order for the audio to be synched and workable.
Is this a common problem any solutions?
Thanks
Dave

Is this a common problem any solutions?
Yes, this happens if you open and play the clips when some of them are still Conforming. Importing clips, wait for the conforming to be done, then playback the clips works o.k. This happens with all media when using it during conforming/generating peak files.
The solution is:
1. Edit > Preferences > Media
2. Write down the file path to "Media Cache Files" and "Media Cache"
3. Close Premiere Pro and save the project
4. Delete the folders and all it's subcontent you found under step #2
5. Launch Premiere Pro, open the project
6. In the lower right corner you will see a yellow bar that shows you that the clips are being conformed.
7. Don't touch, playback anything until the conforming is done.
8. Play back the media
This solves issues like this 99 out of 100 times.
/Roger

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WTH is going with Premiere? These continuing problems are just getting worse and worse. I just imported 12 hours of MXF footage at 720p and almost all the footage has duplicated itself in my media bin when I import. rather the files are there ie: AA009906.MXF, and so on numerically, but the lengths are all the same, and the picons play the exact same footage within the media bin. So I drag all the footage to the timeline where the footage is all duplicated the same amount of files there are. But not always. Also if I just drag the first file down to timeline, almost the whole disk shows up on the timeline. Finally when playing, after about a couple of minutes, the pictures freezes on some non descript frame for the rest of about 2 hours worth. Then everything all picks up fine. Next chip of files same thing but at different places.
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Hi TVPRich,
WTH is going with Premiere? These continuing problems are just getting worse and worse. I just imported 12 hours of MXF footage at 720p and almost all the footage has duplicated itself in my media bin when I import. rather the files are there ie: AA009906.MXF, and so on numerically, but the lengths are all the same, and the picons play the exact same footage within the media bin. So I drag all the footage to the timeline where the footage is all duplicated the same amount of files there are. But not always. Also if I just drag the first file down to timeline, almost the whole disk shows up on the timeline. Finally when playing, after about a couple of minutes, the pictures freezes on some non-descript frame for the rest of about 2 hours worth. Then everything all picks up fine. Next chip of files same thing but at different places.
That's strange. Can you upload a test file so I can try and replicate the behavior?
You did ingest via the Media Browser after copying the camera's HD cards to your media HD right?
What kind of camera is this?
I can't fathom why Adobe isn't paying me to be a Beta Tester, instead of me having to call my new client, Once Again, and tell them that their project is on Hold, Once again, just the same for every project ever since adobe introduced "CREATIVE CLOUD".
I don't know why, but you sure do get your fair share of issues. I would be happy to try and help you get through this if I can.
Thanks,
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Problems reconnecting media with Canon C300 MXF files

Working from Canon C300 MXF files imported into up to date premiere cc (not sure if through the media browser or through the import function). We have three stations working (one AE station and two edit bays) but only two stores of the media so we've been backing up the media onto a third drive so our other editor can work. No problems with the first editor station and AE station, they both have all the media. Our third station however...
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Thank you norok65 for replying this post.
I searched for some post with my problem and I didn't find so I post this one. I'm "glad" that I'm not the only one having this Kind of problem.
Like you said the problem cames with some updates. We used Premiere CS5 and no problem with MXF. We tryed the CS6 to possible update and
at the begining no problem but after some updates this problem appears and we abandoned the CS6 and we tested the CC. No problem with CC
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See f ica explian this well.
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[URL=http://imageshack.us/photo/my-images/803/screenshotlrh.png/][IMG]http://img803.imageshack.us/img803/1669/screenshotlrh.png[/IMG][/URL]
[URL=http://imageshack.us/photo/my-images/826/screenshot2yv.png/][IMG]http://img826.imageshack.us/img826/3012/screenshot2yv.png[/IMG][/URL]
[URL=http://imageshack.us/photo/my-images/841/screenshot3aa.png/][IMG]http://img841.imageshack.us/img841/7042/screenshot3aa.png[/IMG][/URL]
[URL=http://imageshack.us/photo/my-images/5/screenshot4on.png/][IMG]http://img5.imageshack.us/img5/6096/screenshot4on.png[/IMG][/URL]
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This solution is for WINDOWS ONLY!!! Unfortunately I believe
it is a bug in flash itself as I have read more than one instance
of this same no audio problem occuring on MAC'S and LINUX based
systems as well. IF YOU KNOW OF SOLUTIONS TO THE MAC OR LINUX BASED
PROBLEMS, PLEASE POST THEM IN THIS THREAD.
Description of the problem: Video sites such as YouTube,
VideoSift, Break, Google Videos, Yahoo, and a plethora of others do
not stream embedded audio. Viewing a YouTube video, for example, on
VideoSift.com results in the video playing back with no audio.
However, by going directly to YouTube and playing back the same
video, it appears to work.
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Problem: You may be missing your WAVEMAPPER driver.
Cause: Wavemapper driver was removed during installation or
updating of the Flash Player. It might not necessarily be Flash
that removes it but apparently something does.
Solution #1: Google "Flash No Audio WAVEMAPPER" for
directions, its been covered a bunch, but basically requires
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location and value in the registry. Its not as difficult as it
sounds.
http://weyland.be/wrdprss/index.php/2006/08/22/no-sound-in-macromedia-flash-player-9/
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Possible Cause: Corrupted or damaged flash content preventing
audio streaming from working correctly.
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content. It is a free program, again just google "download CC
Cleaner". This particular solution worked for me.
If CC Cleaner also does not work, the description of your
problem may differ slightly. In my case on several computers, one
day it worked, the next day it didnt. If it never worked, this
would be a logical solution for you. One variation of this that I
have found is to create a new Windows User Account and log into it.
The reason the CC Cleaner method may work better is that the User
Accounts have their own separate cache folders so a corrupted cache
preventing audio playback on one profile will not be available on
the other User Account to cause the same problem. I wont explain
how to do this as the CC Cleaner will work better but if you are
curious, yet again google "create new windows user accounts". I
have also seen this method work on one of my affected computers but
it did not fix the issue on the account I was having problems with.
http://www.ccleaner.com Install
and run it, use it only to remove Flash under the Applications Tab,
Multimedia, Adobe Flash Player. Check it and uncheck everything
else, then hit Analyze then Run Cleaner.
Possible Cause: Missing Codec
Solution #2: Download and install the K-Lite Codec pack.
Again, google it. A CODEC stands for COmpressor DECompressor and is
a way to make audio and video files small enough to be transferred
on the internet. There are a lot of different codecs and if you
want to play back a video that was compressed using a particular
codec, you will need that same corresponding codec to decompress
your media source and view its content. Basically if you dont have
a codec, you cant observe the content of the media. If you have a
VCR and want to play back a DVD, you are out of luck unless you get
a DVD Player. DivX and XVid Codecs are some of the very popular
codecs used on the net, but to get those, I still suggest getting
the K-Lite Codec Pack.
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
Solution #4: Go back to Flash 7. If it aint broke dont fix
it. This Final alternative is only to be used as a last resort.
You'll have to get rid of Flash 9 and go back to Flash 7. The
really tricky part here is that you have to prevent Flash from auto
updating itself. If you install Flash 7, and hit up YouTube, you'll
immediately get Flash 9+ installed again with the same problems. So
AFTER you uninstall Flash 9 (use Macromedias / Adobes uninstaller,
yet again go google it) make a new text file and name it MMS.CFG,
in the file put this one line "AutoUpdateDisable=1" (without the
quotes) and put it in BOTH your c:\windows\system32 AND
c:\windows\system32\Macromed\Flash folders. This will prevent flash
from Auto Updating to 9+, then have to find some place to download
the old flash 7 installer. I found one here.
http://www.intercomm.com/downloads/Flash7.
Only problem is that most sites will try to make you install Flash
9 and Flash 7 does not work on all sites, but it does on some like
YouTube. DO NOT UPDATE TO FLASH 9+ IF YOU USE THIS METHOD.
You will probably want to IMMEDIATELY go to
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.htm l
after installing Flash 7 and UNCHECK the update feature
I've tried to write this quick little guide at 3AM so Im not
going to take more time to research other ways to fix this problem.
If you have other solutions, such as for MAC and LINUX, or feel
like adding on to something else that I've written here (links
would be useful to the downloads I suggested) or correcting any
mistakes I probably have made, please say so.
One of these solutions is bound to help you. Theres multiple
causes for this no audio problem so there is obviously multiple
fixes.

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I created a presentation in in Powerpoint 2002 and published through Adobe Presenter to Adobe Connect Pro. This presentation has voice over recorded through the Adobe Presenter "record audio" option.
In Adobe Connect Pro, I created a meeting and shared the above mentioned presentation through the "Share Document" option in Connect Pro.
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This is a weird one. If you created a prezo with audio and published it to AC (Adobe Connect) and everything worked fine on your desktop then it should work fine in AC i.e. there are no other settings required on AC's side, it should just play.
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Ingesting C300 mxf Footage Audio Problems

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