Initial Backup: Failed; Drive: All Good

I have been having a lot of problems with my time machine and this new hard drive that I bought specifically for this purpose. In summation, after following all advice on this site, I reformatted my hard drive and all that and it Time Machine still gets a little past 10gb and then stalls and eventually tells me that it is failed. I know for a fact that the drive is all good and formatted right and everything else because I have used this same drive with Time Machine on another mac I have.
I think that the Time Machine software is screwy. No matter how many files I exclude from the backup, it always tells me that it has to back up the same number of files and the same amount of memory. Is there a way to reinstall Time Machine or debug it or something? Is it corrupted or something? Is one of the files on my computer gumming up the works (I have tried excluding every folder on my computer except for one, and no matter which that one is, it always stalls near the same point)?

Just a word of caution. You will not be able to use the One Key Recovery to restore your S10 to its original factory state if you ever need to do it once you HD is replaced. Since most people who upgraded the HD do not want to do it, so it is OK. In any case, you still have the original HD if you need to do the original restoration. I think upgrading the HD will not void the warranty since this is classified as a customer replaceable unit but it is best to check with Lenovo if this is a concern. (Well, you can always put back the original HD, right? ))   
Message Edited by ronaldkwok on 02-13-2009 09:33 AM
View my Blog on the Lenovo S10

Similar Messages

  • Initial Backups Failing

    I've tried to research the answer to this problem, but have found only advice for people who have had Time Machine work correctly for them before, and suddenly stop backing up correctly after a while.
    +My problem is that Time Machine will not complete the initial backup.+ When I set it to backup from my MacBook Pro running 10.5.5 (just upgraded from Tiger a week ago, woo-hoo!) to my FireWire 500GB WD drive, the backup starts correctly. All is fine until it gets to a certain point, typically in the 6-10 GB area of backing up (that is, after backing up about 6-10 GB of data). At that point, an error message pops up, saying the backup could not be completed. If I tell it to do it again, it might back up an additional 4 or 5 GB, but then it stops again, and after that it only gets about 100 MB of additional data backed up before it just stops.
    I have 80 GB of data on my internal drive, and hundreds of gigs free on the external drive, so space is not an issue. When I first encountered this problem, I did some research and found an article on this website by Apple to reformat the external drive. I did so, but it seems to have made no difference. I also later found some advice to, after a failed backup, drag the incomplete backup file from the TM disk to the trash and then start the backup over again, but that did not work either.
    Does anyone know why this will not work for me? I can't even get passed the initial backup, and for me that is a little concerning.

    UPDATE:
    I have been playing around (frustratedly) and I do not think the problem lies in the external hard-drive, but in the internal one. The reason why TM won't back up seems to be because of the files on my computer. I look through the console to find out what files TM stumbled over, and I've begun excluding them as they come up. First it was the system folders, then it was my Aperture library, and now it's my iPhoto library. More specifically, there are data files for specific photos in my iPhoto library that seem to be corrupt. The console tells me that TM stumbled on them, and when I locate the corrupt files in the Finder to delete them, Finder crashes before I can do so.
    I'm becoming very irritated with Time Machine and my computer. Please help me get this to "just work", I know it's probably something I did accidentally that's causing this but I don't know what or how to remedy it.

  • Time Machine initial backup fails OS 10.5 with no reason but 'bus error'

    I ran into an error on the last system update and had to go back to Leopard 10.5 just to see my stuff. I managed to move my home directory into the newly installed system and all my files are intact. Now I'm trying to get a Time Machine backup before I proceed (my initial mistake was not keeping up with them in the first place).
    I had some trouble early on and at one point decided to reformat the external drive (a Fantom Drives GreenDrive, usb, 500Gb). I formatted as Mac OS Extended (Journaled) as recommended, no partitions, and then tried my first initial Time Machine backup.
    It predictably spent a long time 'preparing...' and I followed along in the system log. Eventually, the copying began but early on (within the first 45 min) the backup failed with almost no indications in the log as to why. I've pasted the system log below.
    One thought I had was that it was weird that there was an automatic request for backup at 12:36:54. I also included the CrashReport, but I can't make any sense out of it.
    any ideas?
    System log:
    6/23/10 11:57:30 PM /System/Library/CoreServices/backupd[1190] Backup requested by user
    6/23/10 11:57:30 PM /System/Library/CoreServices/backupd[1190] Starting standard backup
    6/23/10 11:57:30 PM /System/Library/CoreServices/backupd[1190] Backing up to: /Volumes/Deep Green/Backups.backupdb
    6/24/10 12:15:13 AM /System/Library/CoreServices/backupd[1190] No pre-backup thinning needed: 173.94 GB requested (including padding), 453.71 GB available
    6/24/10 12:15:13 AM /System/Library/CoreServices/backupd[1190] MDBackupBegin() returned result (910) > 0, waiting
    6/24/10 12:36:54 AM /System/Library/CoreServices/backupd[1190] Backup requested by automatic scheduler
    6/24/10 12:42:17 AM ReportCrash[1431] Formulating crash report for process backupd[1190]
    6/24/10 12:42:18 AM com.apple.launchd[1] (com.apple.backupd[1190]) Exited abnormally: Bus error
    6/24/10 12:42:24 AM ReportCrash[1431] Saved crashreport to /Library/Logs/CrashReporter/backupd2010-06-24-004204dylan-boyds-macbook.crash using uid: 0 gid: 0, euid: 0 egid: 0
    CrashReport:
    Process: backupd [1190]
    Path: /System/Library/CoreServices/backupd
    Identifier: backupd
    4 backupd 0x00007525 0x1000 + 25893
    5 backupd 0x00002332 0x1000 + 4914
    8 backupd 0x00015028 0x1000 + 81960
    9 backupd 0x0000ea64 0x1000 + 55908
    10 backupd 0x00008bfe 0x1000 + 31742
    11 backupd 0x00004c10 0x1000 + 15376
    12 backupd 0x000057b8 0x1000 + 18360
    0x1000 - 0x3dffb backupd ??? (???) <f50411bdb241b61699aa81b2f3dfb7d1> /System/Library/CoreServices/backupd

    I should have added that I've been through about half a dozen sites (including sanctioned apple sites) and their recommendations for getting Time Machine to work properly. I did format the drive once (with extended journaled format and GUID partition scheme, but I didn't zero it out. I'm trying that now and I'll try TM again in about 4 hours.
    This morning I tried turning Time Machine's automatic backups off (moved the slider to off in the preferences pane) and manually started a backup (right-clicking the TM icon in the dock and selecting "Backup Now"). It ran further along than before, but stopped again. This time, it gave an error, and I've pasted the log below. I looked but didn't find much helpful on "error 11."
    system log:
    Jun 24 09:14:08 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Backup requested by user
    Jun 24 09:14:08 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Starting standard backup
    Jun 24 09:14:08 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Backing up to: /Volumes/Deep Green/Backups.backupdb
    Jun 24 09:14:08 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Event store UUIDs don't match for volume: Macintosh HD
    Jun 24 09:14:08 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Node requires deep traversal:/ reason:kFSEDBEventFlagMustScanSubDirs|
    Jun 24 09:47:13 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: No pre-backup thinning needed: 175.31 GB requested (including padding), 453.11 GB available
    Jun 24 10:13:46 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Error: (-36) SrcErr:YES Copying /Previous Systems.localized/2010-06-22_2236/Applications/iPhoto.app/Contents/Resources/Po intOfInterest.db to (null)
    Jun 24 10:13:46 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Error: (-36) SrcErr:NO Copying /Previous Systems.localized/2010-06-22_2236/Applications/iPhoto.app/Contents/Resources/Po intOfInterest.db to /Volumes/Deep Green/Backups.backupdb/Dylan Boyd’s MacBook/2010-06-23-231048.inProgress/E3294B86-62B0-4ABF-9B2B-F5D46B82736D/Macin tosh HD/Previous Systems.localized/2010-06-22_2236/Applications/iPhoto.app/Contents/Resources
    Jun 24 10:13:46 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Stopping backup.
    Jun 24 10:13:46 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Error: (-8062) SrcErr:NO Copying /Previous Systems.localized/2010-06-22_2236/Applications/iPhoto.app/Contents/Resources/Po intOfInterest.db to /Volumes/Deep Green/Backups.backupdb/Dylan Boyd’s MacBook/2010-06-23-231048.inProgress/E3294B86-62B0-4ABF-9B2B-F5D46B82736D/Macin tosh HD/Previous Systems.localized/2010-06-22_2236/Applications/iPhoto.app/Contents/Resources
    Jun 24 10:13:57 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Copied 13360 files (1.5 GB) from volume Macintosh HD.
    Jun 24 10:13:57 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Copy stage failed with error:11
    Jun 24 10:14:03 dylan-boyds-macbook /System/Library/CoreServices/backupd[444]: Backup failed with error: 11

  • Backup Failed and ALL historical backups have disappeared

    Please HELP!!! My Time Machine has stopped backing up (it says Backup Failed). Also, when I enter into time machine, ALL previous backups have disappeared!! However , the drive does appear on my Finder window, and he sparsbundle file still appears.

    Having gone into Settings > iCloud it does say that my last iCloud backup was 11:23 which is correct and shows i am using 4.8GB of my total storage.
    This means my backup is still there, yet iTunes on my Macbook cant find it?
    How would I go about restoring from the backup?
    Thanks in advance

  • DB13 initiated backups fail -  BRTOOLS succeeds

    Dear All,
    I have configured init<SID>.sap for a online disk backup. When I start a online backup from BRTOOLS it completes. But when I schedule or immediately start a Online backup from DB13, it fails with this log:
    01.09.2008     12:09:47     BR0282E Directory '
    bisandbox01\Solmanbackup\sapbackup' not found
    01.09.2008     12:09:47     BR0182E Checking parameter/option 'backup_root_dir' failed
    01.09.2008     12:09:47     External program terminated with exit code 3
    I am using a separate Windows server shared directory to take this backup [
    bisandbox01\Solmanbackup\sapbackup]
    Can anyone suggest what am I missing?
    regards, Sean.

    Hi,
    Give FULL control rights to SAPSERVICE(SID) to your "
    bisandbox01\Solmanbackup\sapbackup "  .
    If the sapbackup location is on another server then you have to create the user sapservice<SID> on that server & make sure that the password is same as of sap server.
    When you execute the backup through DB13 the user SAPSERVICE(SID) is been use to store the backup.
    Hope this will help to solve your problem..
    regards
    Virendra

  • HT3728 Can't get my initial backup to work with Time Capsule...get the following error: An unexpected error occurred (error code -6584)

    I linked up my Time Capsule yesterday and my initial backup failed twice. I then hooked up the Time Capsule to my iMac with an ethernet cable and now it won't work at all....can anyone help us out? Getting frustrated with this "easy" stuff!!
    Thanks.

    Let me guess.. you are using Lion.
    Redo the setup but download and install 5.6 utility if indeed Lion is involved.
    http://support.apple.com/kb/DL1482
    Use SMB names for wireless and TC.. this helps..
    Short, no spaces pure alphanumeric..
    Set and lock the wireless channels.

  • HT4527 My old pc ran windows vista and mother board failed but the hard drive was good. I have a new system now and installed the old hard drive. how do I get itunes and all my music working now?

    Hello, my old pc ran vista o.s. and the mother board died but the hard drive was good. I got a new system running windows7 and installed old hard drive to recover pictures and other data. How do I get my itunes and all my music back up and running.

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • My iMac suddenly can't read the backup hard drive I've been using for Time Machine.  I did NOT just upgrade the OS or anything.  The external HD is an OWC Mercury Elite All Pro. It's worked fine since I got the iMac 4 years ago.`

    My iMac suddenly can't read the backup hard drive I've been using for Time Machine.  I tried unplugging the cord that connects the HD to the iMac and plugging it back in, but I still get "The disk you inserted was not readable by this computer" below which are buttons for Initialize, Ignore and Eject.  I was using a cord that went from larger square plug to larger square plug.  So then I tried one that went from smaller square plug to what I think is USB (thin rectangular plug) of the sort that connects the keyboard and mouse. It's the type that my printers and scanners use to connect to the iMac.  I did NOT just upgrade the OS or anything.  The external HD is an OWC Mercury Elite All Pro. It's worked fine since I got the iMac 4 years ago. What else can I try before just trying to initialize and

    Thanks, Michael!  I do hear it at times spooling up and running. Just after I bumped the thread I looked for troubleshooting for this drive online and found the manual which suggested using Disk Utility which I've seen before accidentally (if I hit Command Shift U instead of Shift U to type "Unit" on a new folder for a student's homework ) but had never really noticed.   Disk Utility does see it and also a sub-something (directory?) which might be the Time Machine archives on the disk, called disk1s2), sort of the way that my iMac's hard drive shows up as 640.14 GB Nitachi HDT7... and has a sub-something titled DB iMac, which is what I named my iMac's hard drive.
    Anyway the owner's manual just shows the image under the formatting section, not the troubleshooting section, but as soon as I saw it in the manual I remembered seeing it accidentally a few times, went to it, and am now verifying the disk.  Right now it's telling me that it will take 2 hours to complete the verification, so I guess I have a bigt of a wait.  :-) 
    Does that fact that Disk Utilities can see it mean it's not failed, or just that it hasn't completely failed? 
    I can see the virtue in having multiple redundant backups, or at least two backups. What do you suggest?  Two external hard drives?  I had this one linked by ethernet, and but I also have a cord that could link it by USB (like a printer), so if this one is reparable I could get a second one and link it by USB.  If this one is not reparable I could get two and do the same thing.  I do have an Airport so I suppose it's possible to get some sort of Wi-Fi hard drive (my new printer/scanner uses only the network and not a cable, although it has a cable that I used for the initial installation), but I'd suspect a Wi-Fi hard drive might have a higher price.
    What hard drives, if any, do you recommend? I seem to recall that when I was looking at external hard drives 4 years ago, Apple's were substantially more expensive, which is why I got the OWC Mercury Elite All Pro.

  • [500gb Time Capsule] Initial Backup ALWAYS Fails

    I picked up a 500gb Time Capsule the other day to be used as my main router in my house and to be my new source for my Time Machine files.
    I began to do the Initial Backup to the 500gb Time Capsule, BUT EVERYTIME I run the Initial Backup it will fail and say "Time Machine Error. Unable to complete backup. A network problem may have interrupted the connection between your computer and the backup volume.".
    And here's the weird part; I also loose all connectivity to the Time Capsule as well. I loose internet, I loose the ability to access the network and when I run the Airport Utility it can't even see the Time Capsule until i restart both my Macbook and Time Capsule. The connection is still there though cause the green light where my network cable is plugged in on the Time Capsule is still lit up.
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    Help please!

    Finding these sorts of errors in the system log:
    Nov 30 08:40:50 Jonathan-Clarkes-Computer /System/Library/CoreServices/backupd[351]: Error: (-36) SrcErr:NO Copying /Library/Audio/Apple Loops/Apple/iLife Sound Effects/Jingles/Vino.aif to /Volumes/Backup of Jonathan Clarke’s Computer/Backups.backupdb/Jonathan Clarke’s Computer/2008-11-28-180142.inProgress/DFF23BC7-895A-4B26-B97B-B1DB5F34F90E/Maci ntosh HD/Library/Audio/Apple Loops/Apple/iLife Sound Effects/Jingles
    Nov 30 08:40:50 Jonathan-Clarkes-Computer /System/Library/CoreServices/backupd[351]: Stopping backup.
    Nov 30 08:41:13 Jonathan-Clarkes-Computer kernel[0]: disk0s2: I/O error.
    Nov 30 08:40:50 Jonathan-Clarkes-Computer /System/Library/CoreServices/backupd[351]: Error: (-8062) SrcErr:NO Copying /Library/Audio/Apple Loops/Apple/iLife Sound Effects/Jingles/Vino.aif to /Volumes/Backup of Jonathan Clarke’s Computer/Backups.backupdb/Jonathan Clarke’s Computer/2008-11-28-180142.inProgress/DFF23BC7-895A-4B26-B97B-B1DB5F34F90E/Maci ntosh HD/Library/Audio/Apple Loops/Apple/iLife Sound Effects/Jingles
    Nov 30 08:41:13 Jonathan-Clarkes-Computer kernel[0]:
    Nov 30 08:41:13 Jonathan-Clarkes-Computer /System/Library/CoreServices/backupd[351]: Error: (-36) SrcErr:YES Copying /Library/Audio/Apple Loops/Apple/iLife Sound Effects/Jingles/Vintage News Medium.aif to (null)
    Nov 30 08:41:13 Jonathan-Clarkes-Computer kernel[0]:
    Nov 30 08:41:13 Jonathan-Clarkes-Computer kernel[0]: disk0s2: I/O error.
    Nov 30 08:41:13 Jonathan-Clarkes-Computer /System/Library/CoreServices/backupd[351]: Copied 310 files (15.4 MB) from volume Macintosh HD.
    Nov 30 08:41:13 Jonathan-Clarkes-Computer kernel[0]:
    Could this be related?

  • Why did my Time Machine backup drive need 712GB for initial backup

    I recently replaced the failing 1TB drive in my wife's old mid-2010 27" iMac with a 2TB drive (OS X 10.9.4, 3.6 GHz, 8GB 1333 MHz DDR3). After bringing all of her data on board, I erased and reformatted the backup 2TB hard drive and initiated a fresh backup using Time Machine. I was surprised to see that Time Machine needed 650+GB for the initial backup. I checked the new HD and sure enough, it reported 652GB of data.
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    However, I can't display the contents of the hidden folders and they won't calculate or display the folder sizes, so all that leaves me a bit in the dark.
    Any suggestions on how to identify and reduce the amount of data I'm backing up? I'm afraid the 2GB drive will soon be overwhelmed with data.
    Thanks.

    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
              iPhoto ▹ Empty Trash
    Do the same in other applications, such as Aperture, that have an internal Trash feature.
    See this support article for some simple ways to free up storage space.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
    Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
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    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
    The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with the app, quit it and also quit Terminal.

  • Time Machine backups fail after initial backup in Yosemite

    After upgrading from Mavericks to Yosemite, I was able to run one backup to my trusty USB drive.  Subsequent backups all start with "Preparing backup", and will write roughly 900KB to disk (or so it says) and then fails.  I created a Time Machine-compatible network drive on my Drobo 5n, and again, the initial backup is successful, and subsequent ones fail.  This is concerning and infuriating.  I'm hoping someone out there has encountered this problem as well.
    Please note: this is regarding backups only.  I see a handful of discussions about not being able to perform restores in Yosemite, but that is not my issue.

    Same here.
    From Time Machine Buddy app:
    Starting manual backup
    Total content size: 424.3 GB excluded items size: 21.01 GB for volume Macintosh HD
    Found 2439814 files (403.3 GB) needing backup
    424.87 GB required (including padding), 250.63 GB available
    Deleted backup /Volumes/Backupmac/Backups.backupdb/.df. (3)/2014-10-23-120445.inProgress/F8CFC567-7E6E-49B0-B366-88DF31DAF49B containing 4 KB; 250.63 GB now available, 424.87 GB required
    Removed 1 expired backups so far, more space is needed - deleting oldest backups to make room
    Deleted 1 backups containing 4 KB total; 250.63 GB now available, 424.87 GB required
    Backup date range was shortened: oldest backup is now Oct 23, 2014
    Backup failed with error 7: Not enough available disk space on the target volume.
    It wants to do a full backup. Fine... so why doesn't it just delete more of the old backups to do so? I don't want to wipe the backup drive and start over now, but that seems like the only way to go.

  • Initial TM backup failed

    I just got my Time Capsule and installed it this morning, all went very well.
    I configured Time Machine and all was going great but I inadvertently caused the initial backup to fail when I reset the TC trying to configure a USB drive.
    What will happen? Will the next scheduled backup pickup where the first one left off or will it do a new full backup or am I in trouble?
    Pat

    Thin Weasel,
    Welcome to the Apple Discussions!
    In addition to "Glasses" comments, consider the following:
    *Interrupting A Time Machine Backup*
    Just make sure your computer shuts down first, and then cut the power to the Time Machine drive. If the Time Machine disk shuts off during a backup it could cause problems later.
    This KB article discusses backup interruptions related to the Time Capsule, but the information can apply to other Time Machine hard disks as well:
    [http://support.apple.com/kb/HT1176]
    Generally, Time Machine is smart enough to pickup where it left off when a backup is interrupted. It deals with the procedure of a normal shutdown or sleep with elegance. But if the backup process is interrupted by a system crash or some form of power interruption, then anomalies are introduced requiring TM to perform a "deep traversal". Since the average incremental backup only requires about 2-4 minutes, it shouldn't be that much of an inconvenience to just wait for the process to finish.
    Unfortunately, if the initial full backup is interrupted by a power failure or such, then, to avoid issues later, it’s best to erase the drive and begin the full backup again.
    As for "stopping" a backup, either using the TM menu or clicking the little "x" icon in the TM preference pane will work and should not be considered a dangerous interruption.
    Hope this info is helpful.
    Cheers!

  • My HP computer's hard drive crashed.  I have replaced the hard drive and reinstalled all of the software.  I have copied my I tunes library from my backup hard drive to the new one.  How do I restore the permissions?  This is the 3 rd time I have had to d

    My HP computer's hard drive crashed.  I have replaced the hard drive and reinstalled all of the software.  I have copied my I tunes library from my backup hard drive to the new one.  How do I restore the permissions?  This is the 3 rd time I have had to do this.  THe share screen says you are limited to 5 ??

    No backup is not good.
    You can transfer itunes purchases from an ipod.  File>Transfer Purchases

  • Time machine backup fails; error creating folder. Western Digital drive requires password which is perhaps/likely the issue. I can't eliminate the password/encryption.

    Time Machine backup fails on new WD external drive (My Passport Studio); error creating folder (after several hours of Time Machine apparently working).
    Background: I purchased a Western Digital drive from an Apple Store to use for Time Machine backup.  I followed the Western Digital instructions that came with the drive for Mac. I didn't get the Time Machine prompt which the instructions indicated I would receive--namely to select whether I want to encrypt my Time Macine backups. (I already have a Time Machine backup I use at another location, which is perhaps why I didn't receive a prompt.)
    I decided to install the Western Digital utilities and security software that comes on the disk--with a view to potentially encrypting the disk (since I still wanted to have an encrypted backup since I was mobile). I forgot that (from experience 2-years previous) that I shouldn't install Western Digital software because it just makes life really complicated.
    I tried several times to do a Time Machine backup with failures each time (error creating the backup folder). I tried to get help from WD but I don't think the technicians were following what my issue was. Potentially I was not helpful in explaining it. I deleted the WD applications from my system after the first contact with WD. However the problem persisted--I still had an encrypted hard drive. After three phone sessions with three different WD techs I still could not get a solution. (By the second call I was not at all interested in having an encrypted drive--I just wanted to format and restore the drive to an unencrypted state so that I could have SOME kind of Time Machine backup.)
    I still don't have a solution--either to get Time Machine working with the WD encryption/password on the drive, or to remove the encryption so I can backup. Right now my options are to return the drive to the Apple Store -- or get a return authorization from WD. Seems crazy since the drive is fine and I have the working password.

    Never install "helpful software" provided by WD and Seagate (or any HD mfg.)
    All such stuff is fluff and nonsense that interferes with normal HD operation.
    Always when you buy a new HD, format it for Mac and then use it to TM backup or clone a HD, or archive data.
    Less is more on HD new out of box.  A "blank brick", no fluff and cotton candy software

  • Initial backup with TM fails partway

    Hi, and thanks for the help. I have actually searched and read, and am still puzzling on this.
    I have a WD MyBook 500GB drive connected via USB to my new iMac. This drive has been functioning on my PC, but I have reconfig'ed it to a single partion (GPT) and formatted it with Mac OS Ext (Journaled). I even zeroed it and erased it. However, no matter what, my TM backup fails at about the same point.
    I looked in Console at the "backupd" messages, found an Error 36 when I finally killed the hung process pointing to a particular iTunes TV show. I excluded that directory from TM, and restarted the backup. TM ran for another 30-40MB and hung again (on a different TV show.)
    I've used First Aide in Disk Utility to both verify and repair the disk, and found no problems. It sounds like the drive to me, and since it is generally the same amount of time and volume (2 hours, 125GB all 3 attempts) perhaps a physical issue? It did work on the PC.
    What do I use on the Mac to proceed from here? Thanks again.

    I've gone back to the console to be a bit more rigorous in my dissection of this problem. It seemed to me that limiting the messages merely to "backupd" might be obscuring the problem, so I removed that filter, and just walked through the relevant times. It brought out a lot of other interesting data.
    The gist is that after the 909 message (error?) the backup progresses for 2-1/2 hours and then begins to get bus times out. After that I begin getting disk I/O errors, and other errors related to writing out of the journal. Eventually, about 7PM I killed the disk and the process, which took quite a while, and finally generated the Error 36 which I no longer think was a precipitating event.
    Does this make a solution any clearer to folks with experience? Thanks!
    Console data:
    8/11/09 3:49:32 PM /System/Library/CoreServices/backupd[1131] Backup requested by user
    8/11/09 3:49:32 PM /System/Library/CoreServices/backupd[1131] Starting standard backup
    8/11/09 3:49:32 PM /System/Library/CoreServices/backupd[1131] Backing up to: /Volumes/Backup Book/Backups.backupdb
    8/11/09 3:49:32 PM /System/Library/CoreServices/backupd[1131] Ownership is disabled on the backup destination volume. Enabling.
    8/11/09 3:49:33 PM /System/Library/CoreServices/backupd[1131] Event store UUIDs don't match for volume: Struedel HD
    8/11/09 3:49:33 PM /System/Library/CoreServices/backupd[1131] Backup content size: 270.6 GB excluded items size: 66.1 MB for volume Struedel HD
    8/11/09 3:49:33 PM /System/Library/CoreServices/backupd[1131] No pre-backup thinning needed: 324.68 GB requested (including padding), 465.29 GB available
    8/11/09 3:49:33 PM /System/Library/CoreServices/backupd[1131] Waiting for index to be ready (909 > 0)
    +*Some gap in relevant messages...*+
    8/11/09 6:22:56 PM kernel USBF: 33380.352 AppleUSBEHCI[0x7834000]::Found a transaction past the completion deadline on bus 0x24, timing out! (Addr: 2, EP: 1)
    *+From here on, kernel writes out this message every 30 seconds... I think we've found the hang-point+*
    *+From here on there are i/o errors on the external drive about every 3 minutes, still mixed with the bus times out:+*
    8/11/09 6:34:48 PM kernel disk1s2: I/O error.
    8/11/09 6:37:54 PM kernel disk1s2: I/O error.
    *+At 6:42 another i/o error along with 2 new errors:+*
    8/11/09 6:42:02 PM kernel disk1s2: I/O error.
    8/11/09 6:42:02 PM kernel jnl: disk1s2: dojnlio: strategy err 0x5
    8/11/09 6:42:02 PM kernel jnl: disk1s2: writejournalheader: error writing the journal header!
    8/11/09 6:49:16 PM kernel disk1s2: I/O error.
    *+...with many more bus i/o times out in between and continuing, until I killed the process and the disk. Only after that did I get the error 36 failure.+*
    8/11/09 6:59:36 PM kernel disk1s2: I/O error.
    8/11/09 6:59:36 PM kernel jnl: disk1s2: dojnlio: strategy err 0x5
    8/11/09 6:59:36 PM kernel jnl: disk1s2: end_transaction: only wrote 0 of 33280 bytes to the journal!
    8/11/09 7:10:39 PM kernel disk1s2: device/channel is not attached.
    8/11/09 7:10:39 PM kernel disk1s2: device/channel is not attached.
    8/11/09 7:10:39 PM kernel disk1s2: media is not present.
    8/11/09 7:10:39 PM kernel disk1s2: media is not present.
    8/11/09 7:10:39 PM /System/Library/CoreServices/backupd[1131] Error: (-36) SrcErr:NO Copying /Users/edge/Music/iTunes/iTunes Music/TV Shows/Dexter/09 Father Knows Best.m4v to /Volumes/Backup Book/Backups.backupdb/Struedel/2009-08-11-154932.inProgress/09DA10D4-6BC8-474B- ACA6-33A0AB3C4BDC/Struedel HD/Users/edge/Music/iTunes/iTunes Music/TV Shows/Dexter

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