Initial deposit not counted towards pre-ordered item?

Is this something that can be resoveled by one of the specialist? I'll provide any details needed on my end if requested. I picked up destiny today and the total cost was $57.25. As a GCU member the game should have cost me $52.25 (including NYC sales tax). The difference of 5 dollars is what leads me to believe that my initial 5 dollar deposit to not go towards the preoreder.

Hello StraightUpLazy,
I'm not a gaming enthusiast, but I certainly understand the excitement and fervor that builds surrounding an exciting new release! It shouldn't ever happen that the thrill and anticipation are muted by something as mundane as the amount of the charge and I very much regret that this may have been the case for you.
Typically, our store representatives should be able to remedy the kind of situation that you describe, though it would represent a further inconvenience to you and our other customers. That being said, I have some information for you about your transaction, so please watch for a private message from me.  To check your forum inbox, ensure that you have signed in with your user name and password, then click on the envelope icon in the upper right of this page.
I'm very grateful that you took the time to write to us with your concerns.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Pre-order purchased but not downloaded; no pre-order email and purchases not on cloud. Help?

    I purchased a pre-order for an album back in September, with a release date of Oct. 29. On Oct. 29, the album was displayed as "purchased" on the iTunes Store yet it did not download. I did not receive a pre-order email and the purchase was not on the cloud.

    I have the same problem :(
    Really wish someone would help

  • AU not counting toward AAoA Equifax FICO score!!

    I recently pulled my Equifax FICO score and report. The Equifax FICO score usually indicates the oldest account that was opened and average age of accounts. I have a AAoA calculator which when populated with all the accounts on my credit report produces an AAoA of over 10 years. After messing around with the AAoA calulator, I figured out that the Equifax FICO calculation is not counting my AU credit card. When I delete the AU from the calculation, the AAoA produces 7 years, which matches the FICO report. Additionally, I saw on my FICO report that the oldest account was 29years 4months. The AU that is on my FICO report was opened 2/1984 which would be 31years 5months. Thought this interesting. Don't know if it has always been this way or if it is a new development or perhaps something wrong with the calculation of my credit report only. Kind of irritates me somewhat. I mean, if a AU isn't going to count toward your AAoA, what is the point other than having a good trade line on your report? As matter of fact, the AU card isn't counting toward my utilization either. Basically, it is there on the credit report, but seems invisible when FICO's calculates. I will try and determine if Experian and TransUnion FICO calculations are also treating it this way when I get around to pulling them. Will paste what I am seeing for Equifax You have an established credit history.Your oldest account was opened 29 Years, 4 Months agoAverage age of your accounts7 yearsFICO High Achievers opened their oldest account 25 years ago, on average.Most FICO High Achievers have an average age of accounts of 11 years or more. Ratio of your revolving balances to your credit limits1%For FICO High Achievers, the average ratio is less than 6%.Company                  Date opened    Balance      StatusSyncb/Belk AU               2/1984           $855         Pays account as agreed  (This is the AU) Macy's/Dsnb                    3/1986               $1         Pays account as agreed   ( FICO says this is my oldest account 29yrs 4mths)Usaa Savings Bank         1/2015             $41         Pays account as agreedAmalgamated Bank          8/2014              $0          Pays account as agreedBarclays Bank                  6/2015              $0          Pays account as agreedAmalgamated Bank          8/2014              $0          Pays account as agreedIberia Bank                       5/2003              $0          Pays account as agreedFmc-Omaha                    11/2003             $0          Pays account as agreed AAoA calulator with all accounts 10.63 yearsAAoA calulator without the Belk AU 7.75 years The Belk AU card is not counting toward my utilization either, as you can see FICO says 1%. If it counted the AU it would be 5 or 6%. Didn't know if this should be on this forum, or maybe Understanding FICO scoring forum. Any one have any input??

    Momof5 wrote:
    TRC_WA wrote:
    slimshady66 wrote:
     I am under the opinion, legally, it is suppose to count. And if it is counting or making a difference, how is it doing that without effecting AAoA or Utilization?Good question. My question is why AU's carry any weight at all in FICO scoring. If my FICO score is supposed to be an indication of how I pay my debts... how would being added to Mom's 30 year old CC and inheriting her payment history be any indication at all of how I would pay my debts? I was in like 4th grade 30 years ago.  The whole thing is just baffling to me.  I'm all for AU accounts... I have added my Dad to my Sallie Mae MC because he has a limited history and I wanted him to have a CC he can use on a daily basis... but IMHO the FICO score shouldn't be affected at all by someone else's account.I believe that this stems from the old housewives, married women don't get credit days.  The wife was an AU on DH's account, but was the one that actually managed the finances for the family.  This helped bring women into the credit world.Basically this, millions of stay-at-home spouses who didn't bother with credit effectively lost their credit scores when FICO 8 was introduced.  It was rolled back in favor of an anti-abuse algorithm to determine whether the AU counts or doesn't.  All or nothing now. Presumably the lenders don't want AU's to count still (or they wouldn't have pushed FICO to do that in the first place), it wouldn't surprise me if further tweaks happen.  FWIW I would strongly recommend everyone to have tradelines in their own name, regardless of AU's on the report.  While mortgages are leaving the mandate of having to have your own tradelines behind, it's simply better to have your own history period to fall back on. OP: you can't really trust any third party (including MF's) interpretation for an AAOA calculation.  I would be stunned and amazed if the abuse calculation was given to the front-end developers in FICO Consumer who wrote the simulator.

  • Can i use bestbuy 10.00 rewards towards pre order games?

    i know at the store i cant use it towards pre order til i go pick it up and use it there but can i use the 10.00 right way for pre ordering and ship it to the house?

    Hello Tony2k,
    We're always happy to have you pre-ordering your games at Best Buy!  Thanks for being a My Best Buy member.  I can answer your question for you today.
    As you mentioned, pre-orders can't be placed with My Best Buy certificates in-store.  However, if you would like to place an order on BestBuy.com for in-store pickup, then you can submit the certificate as payment ahead of the game's release.
    Certificates traditionally have a 60 day expiration period so it is important that you check that when you receive your email notification of a certificate being issued so you don't let them go unspent.
    Thank you for writing in.  Please let me know if you have additional questions.
    Regards,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Slipknots All Hope Is Gone album not avaliable for pre order in Australia

    I have recently gone onto the iTunes store to pre order the new Slipknot album All Hope Is Gone. I was dissapointed to find that it was not avaliable for pre order in the Australian iTunes store. Does anyone know if it will become avaliable for pre order before its release or can i pre order it from the American store?

    Does anyone know if it will become avaliable for pre order before its release or can i pre order it from the American store?
    I doubt anyone here will know before such time as Apple posts it on the iTunes Store, should that occur. Apple is often unable to negotiate rights to pre-release content on all countries, so it may well not be avaiable for pre-purchase.
    As to ordering from the US iTunes Store, no, you can't, not unless you have a US credit card (issued in the US and with a billing address there).

  • TS1424 Inability to download pre-ordered item

    Received email confirming availability of pre-ordered item for download; Glee album, Graduation. However, when I click link it takes me to 'complete my album' and confirms option to purchase balance of album.

    Hey there Patrick,
    It sounds like you made a pre order and have tried to download it using the Check for Available downloads option as well as going to the product page in the iTunes Store. I would next try downloading it from your Purchased History with the following article:
    Download past purchases
    http://support.apple.com/kb/HT2519
    If you cannot find it here, or you cannot download it, then you should use this article to report a problem with the purchase to the iTunes Store support directly:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Pre-order items not automatically downloading on my ipad

    Pre-ordered book not downloading.

    I am having the same issue.  I pre-ordered a book (I can see the pre-order in my Purchased History) and I did not get an email and it did not auto download but when I go to the store, I can buy it.

  • Recent purchases not counting towards reward zone balance left

    I recently purchased a new laptop, and a few other things, and my reward zone says I still need to spend like $2,000 to keep my status of silver plus when I shoulf probably only need about $500-$700.
    im not being credit with my reward zone points either. I know you dont get rewards points when you use your credit card anymore, and that is complete b.s., and a slap in the face, been like that for about a year i think know but still its un acceptaple coming from a customer. bestbuy should be giving customers a reason to shop at the store again, not avoid it. even the laptop I just purchased they charged me more then the retail of $1249.99, they charged me $1300.
    can any one help me out with why my account shows that i paid $0.00 for these past few items. I had this same issue earlier in the year or maybe close to a year ago now, and it got fixed, but forgot what the issue was.
    I'm planning on buying a 500 gb solid state drive tomorrow, and if I dont get credited with my amount needed to keep my status deducted or the 7% rewardz points I Have not been gettong on some purchases either i think its only 1 item my bose headphones I Purchased about 3-4 months ago unless th estore took it upon them selves to make the decision for me, and select financing.

    Good morning jerzeyzfynest,
    I can understand wanting to ensure that every qualifying purchase you have made during the 2014 calendar year is taken into consideration when determining if your Elite Plus status will be extended until February 2016.  A potential reason why your Elite/Elite Plus spending bar may not seem accurate is because it can take up to 35 days for a purchase to reflect.  With that being said, the laptop you recently purchased may not reflect for another couple of weeks.
    As far as the purchases that are displaying as $0.00 in your account, the most likely reason for that if you used your Best Buy credit card is that the purchase was applied to a promotional financing offer.  If those purchases were eligible for a promotional financing offer, then you would need to have clicked the option for "No Financing."  While a purchase may have been awarded zero points because of promotional financing, the purchase should still count towards reaching Elite or Elite Plus status.
    I would like to go over your My Best Buy™ account with you in additional detail to ensure it is up-to-date and to see if there are any other questions I can help answer.  To accomplish that, I will be sending you a private message.  You can check your private messages by logging into the forum and clicking on the little yellow envelope at the top of the page.  I look forward to further speaking with you.
    My Best Buy™ Points and Promotional Financing
    Thank you for reaching out to us on the forum, and I hope you have a great day!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Trouble cancelling a pre-ordered item.

    I accidentally pre-ordered an item yesterday. I was not trying to but I did it on accident. Yesterday, I pressed Cancel on the Manage Pre-orders screen. It gives me an error message saying, "We could not complete your iTunes store request. An unknown error occured (1011).
    There was an error in the iTunes store. Please try again later."
    Today, I attempted to cancel it again and it says the same message. HOW DO I FIX THIS!? HELP!

    Scroll down to the bottom.

  • Alice: Madness Returns NOT available for pre-order?

    My local Best Buy doesn't have Alice: Madness Returns available for pre-order. So I checked online, and it's not available online for pre-order either, for any of the consoles or PC. Do you intend to sell the game in your stores or even offer a pre-order for it?

    If you still have this issue, please respond back since it's been several days. On bestbuy.com there is an icon to check local stores for the inventory. Worse case, you can always contact your local store to see when they might be getting it on the self. Some items do not display as in inventory due to returns/displays/glitches and they MAY have it in stock.
    Hope this helps!
    - Disclaimer: While Agent Bender is currently employed at GeekSquad, ALL posts made by Agent Bender are her personal opinions, and do not reflect the opinions or policies of Best Buy or GeekSquad. -

  • EK01 and EK02 not copied to sales order item

    Dear colleagues,
    Is it possible to have EK01/EK02 transferred to the sales order item for assembly type = "0 no assembly order processing"
    (specified in requirement class definition)? I would like to have planned production costs in EK02/EK01.
    I don't specify costing method, variant and sheet in requirement class definition (transaction ovzg)
    The steps are following:
    1. create sales order
    2. set manually proper item category (which refers to assembly type = "0 no assembly order processing")
    3. MD04 - convert generated planned order (lower-level for HALB) into production order
    4. MD04 - release HALB production order
    5. MD04 - convert generated planned order (higher-level for FERT) into production order
    6. MD04 - release FERT production order
    7. ????? we could expect EK02/EK01 in sales order item coming from production orders ?????
    I have found SAP note 857299 nevertheless it is not stated precisely there.
    Please let me know your observations in this area.
    Regards,
    Wojtek

    Hi..
    Hi
    Small change in the program will copy the PO number from Contract to sales order.In case need take help of ABAPer
    Data which is not copied
    LOCAL: VBKD-FKDAT.
    LOCAL: VBKD-FPLNR.
    LOCAL: VBKD-WKWAE.
    LOCAL: VBKD-WKKUR.
    LOCAL: VBKD-DELCO.
    LOCAL: VBKD-BSTKD.
    LOCAL: VBKD-ABSSC.
    LOCAL: VBKD-BSTDK.
    In your data declaration, you have
    LOCAL: VBKD-BSTDK
    Regds
    MM

  • Project Revenue Plan Not Update from Sales Order Item

    I am generating a network and project from the sales order item using Assembly processing. I am using milestone billing on the sales order item and the milestones attached to the project network activities are appearing as billing blocks on the sales order item billing plan. However, the project revenue is not getting updated from the sales order billing plan. Can someone please help?
    I have deleted the billing plan on the billing WBS element and activated revenue planning update from sales order in cusomization for PS. I am looking at CNS41 under the project revenue sched in version 0. Is there a different report I should be looking at?
    Regards,
    Venkat.

    HI Venkat,
    You are looking at the correct report & I believe you have also done the necessary customization. If you create a sales order and reference it to a quotation, the related plan values in the WBS element are refreshed automatically.
    When the payment data is recorded, the terms of payment and the customer payment history are taken into consideration. One of the probable causes could be the credit limit of the customer might have been exceeded. Take help of your SD consultant & increase the credit limit for that customer (from the sales document), t-code FD32 if it is permitted in the business.
    After the new credit limit is set execute the following steps:
    u2022     Go to the t-code Change billing request (VA02)
    u2022     Open the required billing request
    u2022     Remove the account assignment of WBS element from each line item
    u2022     Save the billing request
    u2022     Reopen the billing request in change mode
    u2022     Reassign the WBS elements to all line items
    u2022     Now the changed credit limit will take affect
    u2022     Check the Planned Revenue for the said project in CNS41, it should get updated.
    Rgds
    Deepak

  • Billing milestones note billed by Sales Order & Item

    Hi
    I need to produce a list of all outstanding billing milestones and the value, which I can of course do via CN53N. However the list does not include the sales order number and the line item in the sales order, and I need both of these. Is there a list I can run that achieves this, or a list of sales order number, item number, and the billing milestone on that line?
    Or tables I can use to extract this in SE16? I can then cross the data with the detail in CN53N.
    Much appreciated
    Wendy

    This is a one of request for information, so would prefer not to link any tables.
    Is there a unique field in each which I could use to cross reference?

  • Annual upgrade NOT eligible for PRE ORDER - directly from VZW representative

    so here is the latest.. i used an annual upgrade to purchase a new phone then returned it when i saw the iphone came out. so apparently they were supposed to "reset" my annual upgrade so that I could preorder the phone.. well now.. I'm being told by customer service since their systems reset, that NO ONE will be able to pre order the iphone if they're eligible for an annual upgrade.
    hopefully someone from VZW can clear this up because the representative I talked to wasn't very helpful.. i wish that we could have clear information and all of the VZW reps were telling us the same thing..
    she said that you can still use your upgrade but it won't be able to be used until the 10th.

    Ms_Shonta 
    Wireless Employee
    Posts: 437
    Registered: 08-11-2010
    0
    http://community.vzw.com/t5/forums/forumtopicpage.kudosbuttonv1.kudomessage:kudomessage/message-uid/379914?t:ac=board-id/iPhone/thread-id/865/page/2&t:cp=kudos/contributions/tapletcontributionspage
    Re: upgrade eligibility? [ New ]
    Options
    01-17-2011 11:32 AM
    -Existing customers must be eligible to upgrade to receive discounted pricing on the iPhone 4.
    -Everyone is welcome to purchase a iPhone 4 at full retail price if they are not eligible to upgrade, or if they do not want to sign an agreement.
    -Upgrade programs are applicable.
    -There are no special early upgrade promotions for the iPhone 4.
    <http://support.vzw.com/faqs/iphone/iphone_faq.html>
    Sheneika
    Verizon Wireless
    Area Operations
    It says it all right there!

  • Employees not eligible for pre-order?

    Every time I try to pre-order the 4s, I get a message online that says line not eligible. I am on an employee plan. Does that mean that employees are not eligible for the pre-order, or is it something other reason? 

    smills1985 wrote:
    Every time I try to pre-order the 4s, I get a message online that says line not eligible. I am on an employee plan. Does that mean that employees are not eligible for the pre-order, or is it something other reason? 
    you would have to talk to your employer

Maybe you are looking for

  • How can I use both high def (16:9) and regular def (4:3) in the same video?

    I'm editing a load of video, some of it was shot in 16:9 high-def and some in 4:3 regular-def. Id really hate to see the 4:3 footage go to waste. What can I tack on to the black sidebars on either end of this footage to fill in the gaps? I've also se

  • Why is the content of a fillable field missing?

    I enter data in the fillable fields and save the document as a pdf file. I sent it to someone who opens it using an iPhone or iPad and the content of the fields is not visible.

  • SERVER 2003 R2

    I can't login to server, it the same pass I use to login as administrator the day before. Logo Message: The system could not log you on. Make sure your user name and domain are correct, them type your password again. Please help. Nico

  • VerifyError: Error #1014: Class spark.skins::SparkSkin could not be found.

    I keep getting this error with every SDK after and including release 4.0.0.13099. I noticed in the release notes that the skins were now included as a Runtime Shared Library (sparkskins.swc). But I don't know how to make the compiler include it when

  • Procurement card in purchasing

    Hello all,      We have a requirement to populate the buyer's procurement card ( credit card)on the purchase order. This credit card information will be transferred to the supplier along with PO data.Has anybody come up with this scenario and what wo