Initial download of CUSTOMER_MAIN

Hi
We are performing initial download of Customers from ECC To CRM.
We set filters on CUSTOMER_MAIN Object and performed the initial download.
Due to the filters, none of the customers downloaded into the CRM System as all customers got filtered out.
Now we deleted some of the filters from the CUSTOMER_MAIN Object and tried to perform the initial download. but still no customers are downloading into CRM.
Can anybody provide us with help.
Thanks in Advance
Regards
Rekha Dadwal-Shet

Hi Rekha,
Did you find any solution on your issue? I am facing the same problem.
I would appreciate if you can share your solution.
Thanks,

Similar Messages

Initial Download Issue : CUSTOMER_MAIN

Hi,
I am downloading the customers from the R/3(ECC6) to CRM 5.0.
I have done the PIDE settings in the R/3 and the groupings in the CRM.
The customers are getting downloaded to the CRM system correctly also.
But the ISSUE is with some of the account groups.
Ex. I have account group ZPR which is mapped to the ZPR group in CRM.
The customer XXXX which is getting downloaded to CRM as YYYY as i have configured it as external number.
In the Identification Tab of Tcode : BP.
A field for The External BP number and also a table control which will have the CMR002 as the ID type.
The R/3 number is getting populated correctly into the table control with the ID Type : CRM002 and the Identification Number as the R/3 customer number(XXXX)
But the External BP number field is not populated correctly.
This is happening only when i download bunch of customer with the filter on the account group.
If i initial download one customer at a time then the External BP number and the ID type and Numbers in the table control are comming correctly...
What could be the problem to get uncorrect number in the External BP number when compared to the ID type and the Identification Number?
Any config isssue ........
Pls advise.
R

Hi,
Thats strange.
What i would suggest is, to check if any Middleware User Exits are on for BP transfer.
If not, then this means the standard code aint working properly.
In this case, you should raise an OSS to the SAP.
Reward with points in case helpful.
Sharif.

Errors in Initial Download of Customer_Main from R/3 to CRM 4.0

Hi
I came across couple of errors in BDOc validataion while downloading CUSTOMER_MAIN.
I had downloaded all customizing objects listed in help.sap.com, but i still got errors like 'region not defined for country' and 'tax category does not exit'.
Can these errors be rectified by downloading customized objects likeDNL_CUST_TAX and any other.
Here are couple other errors, I am unable to understand the context of these. Can anyone tell me what its saying and what corrections can be done.
1. The use of the last 10 characters in field SORT1 is restricted (19 of 20)
2. The use of the last 10 characters in field Search Term 1 is restricted (>10 of 20)
3. Grouping has external number assignment, enter the nuber.
Any help is greatly appriciated.
Regards,
Jay

Jay,
R/3 should have a customer number, because the number is used as the key in table KNA1. There's probably an error in the mapping of the R/3 customer number to the CRM number.
Check out table CRMKUNNR in R/3 (which should contain the mapping between the R/3 number and the CRM guid)
and table CRMM_BUT_CUSTNO in CRM (which should contain the mapping between the guid and the business partner number). If these entries are inconsistent (like an empty field for customernr.), they must be corrected.
If not, check the bdoc and find the entry where a guid is present, but the number is missing.
Let me know how it turns out,
Michael.

CRM2007 - Initial Download - how to download the BP of the ERP to CRM

Hello guys,
I'd like to know how can I make sure that the Business Partners - which are already existing in ERP - are created in CRM as well ?
Is there customizing flag during the Initial Downlaod?
Thanks a lot for any helpful comments.
BRGDS
nicholas

Hi Nicholas,
What should be ensured is:
-whether the initial download was finished successfully
with green light in r3am1 transaction?
-whether all the related inbound and outbound queue has been processed without error?
smq1 and smq2 in both systems;
-whether all the bdoc are with green status
transaction smw01
And there is a tool SDIMA, which can be used to compare the master data between systems, and find the inconsistency and fix them.
Customizing flag? what kind of flag are you interested?
Initial download object CUSTOMER_MAIN
Hongyan

Initial download from crm 5 to ecc 6

Initial Download of ECC 6 customer_main to CRM works well but mapping of bupa_main from CRM 5 to ECC 6 didn't work.
In R3AS I got an short dump:
GETWA_NOT_ASSIGNED_RANGE
So I tried CRMM_BUPA_MAP to send single customers and I got that error.
Partially send, receivers have errors:
I have checked all the fields in the ecc6 settings and crm5 also.
it is very urgent bec. iam at client side.

Hi Devi,
Ya now its clear. So basically you are dealing with the data exchange between the R/3 customer to CRM business partner.
As you mentioned that the CUSTOMRE_MAIN load is successful
and that means you have already done the account group to calssification mapping in R/3 transaction PIDE from R/3 to CRM. Pls check the same transaction for the data flow from CRM to R/3. Also check the number range assignment. For more detail check the best practice guide C03.
<b>Reward points if it helps!!</b>
Best regards,
Vikash.

Initial Download CRM 5.0

Hi together,
tried to start initial download CUSTOMER_MAIN
from mysap erp to crm 5.0. All queues looks ok and
status is green. But the BP were not transfered so I checked the BDOC's and found the following error.
Error Message:
Enter at least one number for the business partner
Area:
R11
Any idea? Thanks

Hi Jenny,
Please check the number range settings in CRM as well as R3. This error says that u have a external number range assignment in CRM and the BP coming from R3 does not pass the BP number.
Please check number ranges in both systems according to grouping....
Regards,
Ajay Gupta.
Reward points if it helps.

Problem with initial download of a data object

Dear All,
I have created a data object named "EQUIPMENT", which has three nodes. EQUIPMENT is the header node, DETAILS is the child node to EQUIPMENT and LOCATION is the child node to DETAILS. I have also done explicit key mapping to DETAILS and LOCATION.
I have selected the following as the BE Keys in the nodes.
SERIAL NO in EQUIPMENT header node.
TYPE in DETAILS node.
ZIPCODE in LOCATION node.
In the explicit key mapping of DETAILS node we have selected "SERIAL NO" field in this node.
In the explicit key mapping of LOCATION node we have selected "SERIAL NO" and "TYPE" fields in this node.
Data object contains no errors and i have activated the data object and it was successful.
Then i have also created back adapter which has EQUIPMENT get list and get detail. Get list returns only serial numbers (which is the BE key in EQUIPMENT node). Get detail takes "serail no" as input, returns "DETAILS" and "LOCATION" data in tables parameter. I have tested the get list and get detail interfaces, they are working fine. Then i have activated back end adapter and that was successful.
Now i have triggered an initial download for the "EQUIPMENT" data object, but there is no data downloaded into the data object. I have checked the monitoring in administration portal, it is showing status "Ended with errors", but there is no details of an error.
So can you please let me know what could be mistake i have done or how to check what is the error. Please help us to resolve the issue.
Regards,
Kiran.

Hi Kiran
Are you checking in the NWMA>>Monitoring>>Logs and Traces>>Backend Integration? The logs should have the proper error.
If not can you regenerate the DO, edit and activate your adapter and try again?
Regards
Rohith

Problem with initial download from R/3 to CRM

Hello All,
Initial we were able to download & replicate all object from CRM to R/3 & vice versa such as product ,BP, sales documents & conditions etc. After that <<removed>> R/3 system was refreshed by Client itself. After refresh, connectivity between R/3 & CRM is disturbed.We have observed that while initial download we are facing problem in SMQ1 & SMQ2. After debugging we found that table entry i.e. table :- CRMMLSGUID from CRM & CRMPRLS from R/3 have Logical system guid values different( which should be identical). Because of this no replication is happening between CRM & R/3. How to rectify this?
Regards
Priyanka
Edited by: Rob Burbank on Dec 9, 2011 4:37 PM

Hello,
see note 588701:
"The queues are deliberately halted since the change of the logical
system name in the R/3 backend or the linking of new R/3 backend clients
to a client of the EBP/CRM Server with the same logical system name as a
client already linked to the R/3 backend would lead to severe data
inconsistencies in various CRM applications.
For this reason, such changes are not allowed on principle. The halting
of the queues prevents such data inconsistencies. The following
situations may lead to the queues being halted:
o The logical system of a client of an R/3 Backend system linked to
       the EBP/CRM server was changed in current operation.
o A new client of an R/3 Backend system or a client of a new R/3
       Backend system was linked to an existing client of the EBP/CRM
       server where the logical system name was already assigned to a
       client of an R/3 Backend system linked to the CRM server before.
There are different cases in which different forms of processing are
required or where several options exist:
- The logical system name of an R/3 Backend client was changed
          in current operation. In this case, the data hangs in the
          outbound queues of the R/3 Backend system as specified under
          point 1 of the symptom. In this case, the logical system name
                                                                 Seite 2
must be changed back to the original value. Then the outbound
          queues can be reactivated. If no data was transferred to the
          EBP/CRM server before the change, also a correctioin of the
          check table is possible.
- The same logical system name was used again in a new client of
          an R/3 Backend system that was linked to the EBP/CRM server.
          In this case, the data is in the inbound queue of the EBP/CRM
          server with the exception GUID_FOR_LOGSYS_CHANGED. In this
          case, the queue entries which have status SYSFAIL must be
          rejected, however, not the entire queues. If the new client of
          the R/3 Backend system you have linked has exactly the same
          data as the old client and if it is meant to replace the old
          client (that is, this was deactivated), also a correction of
          the check tables is possible. In this case, the inbound queues
          can be reactivated after the correction.
The correction of the corresponding check tables or the correct
procecure in individual cases is to be agreed upon with the support of
SAP or SAP consultants at the customer site. In justified cases, SAP can
carry out the correction of the check tables.           "

Initial download of Z contract table from R/3 to CRM

Hi,
We have two contract tables called ZCONTRACTHEAD and ZCONTRACTITEM in our R/3 system which we bring to our CRM system to the same respective tables.
We use a downloadable object ZZCONN_HEAD and ZZCONN_ITEM in transaction r3ac1 and do an initial download using r3as.
My problem is that in CRD client 200 which is mapped to R/3 client 200, this download does not bring any data into CRM. The download says complete but I get a BDOC error in SMW01 saying validation error.
This download works perfectly fine in CRD client 100 which is mapped to R/3 client 600.
I know that this is custom table and not a SAP standard table. But I really don't understand why this would work in one client and not in the other client. I have checked the RFC destinations and also did some other initial downloads on CRD 200 which works fine except for this particular table.
Could you please give me your opinion on how can I debug this and find where is the problem? After doing few debugging myself I found out that I am getting the validation error in BDOC in CRD client 200 is because the intitial download is not bringing any record from R/3.
Due to this problem our contract pricing is not working on our DEV system and I am not able to do any further tests or enhancements.
Any suggestion or insight on this will be very helpful.
Thanks,
Prasoon

Hi Michael,
Thanks for your reply. I tried to debug the initial trasfer from CRM to R/3 but I am not able to debug the function in R/3. Also when I do a Test Function module in R/3 I am not sure as what correct parameter to put. I did refer few OSS notes 656823and 573857 but was not able to debug it in R/3. We are on CRM 3.0 Service Pack 14. Could you please suggest as to how can I debug this initial download ?
Since this initial load works perfectly fine in the other client(100) and not in in client 200, I am not sure what could be the problem.
Any suggestions will be appreciated.
Thanks,
Prasoon

Issue in Initial Download R/3 and CRM

Hi,
I am trying to do an initial download from R/3 to CRM. But I get a "SYSFAIL" status. On checking the transaction SMQ1 on ERP side, I see that RFC destination point to self for which the connection type is "I" i.e. Internal. I also tried to change the RFC destination, then it gives a message "No LUW exists in the Specified Queue".
I have referred to the note number 588701 and checked everything is fine according to that note.
All necessary entries have been maintained in CRMCONSUM, CRMRFCPAR. the queues have been registered correctly. Entries in SMOEAC transaction are also checked and they are fine.
Please guide me here.
Harsh

The issue has been resolved after applying note 760518 as R/3 was a system copy and a wrong entry was maintained in the table CRMPRLS.
Note: Please get in touch with your admin or an ABAP coder before applying this note.
Harsh

Business partner Initial Download

Here is description of Business Partner setup:
CRM - Account groups - Prospective - Soldto
                                        Soldto
                                        Shipto
ECC- Account groups - soldto
                                       Shipto
There are some more but in order to ask my question i have listed few:
We are converting data from Legacy system and it is new SAP ECC/CRM Implementation
We are going to create Prospective in CRM will replicate it to ECC under classification Prospect
In ECC we will do account group switch from Prospect to Customer keeping business partner id same by defining same number range for Prospect and Customer account group in ECC. By middlware enhancment we will replicate customer to CRM and change prospect to Customer in CRM keep same business partner number.
My Question is for Legacy Data conversion:
Data conversion strategy is to load data to ECC system and then do Intial download to CRM.
My concern is how does initial download work in terms of numbering the BP. I am going to load all customers in ECC and download to CRM.
Once we are done with initial download we will fall back to strategy of creating prospect in CRM and later doing account group switch in ECC to customer so number range in ECC is external for customers. But for data conversion legacy system is going to hit ECC -- How do we control number range ?

Hi Murali,
As backend ERP system was a pretty old system, we had to implement 1067977. After this, the Middeware was working fine.
Sunil,
You could try implementing this note to solve your problem
Thanks & Regards,
Karthik
Edited by: Krishna Karthik Puttagunta on Feb 8, 2008 11:29 AM

Error: Initial Download of Materials

Hello,
I came across these errors with initial download for materials. I had downloaded relevant cutomizing objects, dnl_cust_prod, -prod1, -prod3, -plnt etc.
Pls suggest any resolutions for the issues listed here.
1 Assign product &1 to a category from hierarchy &2
2 Data on set type & cannot be maintained
3 Logical system &1 does not exist in table TBDLS
4 Category for R/3 product hierarchy & does not exist
5 No descriptions exist for product &1
6 Enter a base unit of measure
Issues:
2. Set types 'COMM_PR_MAT' and 'BBPM_PR_GENERAL'are missing in CRM. Can these be entered manually in CRM. These set types were not created in CRM with customizied download of objects.
3. Does logical system name and RFC destination name has to be maintained same?
4. Can the specific category be created manually in CRM. OR does it have to be done with cutomized objects download.
5. Description is given in R/3 for the product
6. Is the 'base unit of measure' different from 'unit of measure'. How to specifically maintain 'base unit of measure' in CRM
Your help is greatly appreciated and rewarded.
Regards,
Jay

Hello Sebstian,
First check the B doc status in T CODE SMW01,where you select the error or aborted,and give your linked Bdoc with
business obj material in t code R3AC1.
Than in SMW01 goto environment check object link,here u will find the error of this object. If it needs, u have to run request for this object in R3AR2.
I hope it will help you
regards
naren..

Help with initial download....do I have right version?

My initial download/import to populate Photoshop Elements 13 stopped working (responding) at about 80%...If i re-download, will it duplicate the first 80%?
Also, when entering the forum it asked which product I had questions about...I would like to know the difference between Photoshop, Photoshop Lightroom & Photoshop Elements...
I was looking to purchase a fully functioning 'photo/picture' program for my new Toshiba (previously a Mac user) and know nothing! Did I get the right one? Is this a stand alone program? I have a MASSIVE photo endeavor and want to be set up in the best way before I begin organizing 50 years of pix!
Thank you!!!!
Meredith
Lafayette CO

Meredith wrote:
My initial download/import to populate Photoshop Elements 13 stopped working (responding) at about 80%...If i re-download, will it duplicate the first 80%?
Where did you download from? Was it installed or just downloaded? Did you purchase it or are you using the trial?
I would like to know the difference between Photoshop, Photoshop Lightroom & Photoshop Elements...
See here:
FAQ: Why is Photoshop Elements cheaper? What's different about Photoshop?
I was looking to purchase a fully functioning 'photo/picture' program for my new Toshiba (previously a Mac user) and know nothing! Did I get the right one? Is this a stand alone program? I have a MASSIVE photo endeavor and want to be set up in the best way before I begin organizing 50 years of pix!
Photoshop Elements will work for you.

Mat. for Initial Download: Table not supported by function "C_"

Hi All,
We are in SRM 5.0 & ECC 6.0 with Classic scenario. While uploading the MATERIAL through R3AS, we have the "Mat. for Initial Download: Table not supported by function C_" & "No product ID determined for material number ... of logical system" error in SMW01.
In SMQ2 in SRM, Queue is blocked with "Error in Mapping (Details: transaction SMW01)"
For your information RFC Users at both the ends have SAP_ALL authorisation. SAP Notes 720819, 420980 & 432339 are implemented.
Please guide me to resolve this issue.
Regards
Ashutosh

hi,
How was the issue resolved , i am having the same problem.
can somebody provide with clue
regards

Initial Download

Hi Everybody
I am performing the initial download and defined the logical systems, client systems, set up the RFC USER, sites, subscriptions and the rest of the configuration settings and I am at a junction not knowing what to do next..
Could someone help with the steps from this juncture.
Cheers
Jessy

Hi Buddy
I meant
C71: CRM Connectivity
B09: CRM Customizing Replication
C03: CRM Master and Transaction Data Replication
available on http://help.sap.com/bp_crmv250/CRM_DE/BBLibrary/html/BBlibrary.htm
Hope this will help
Regards,
Rekha Dadwal
<b>You gain a point for every point that you reward. So reward helpful answers generously</b>

Initial download of CUSTOMER_MAIN

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