Initial set up with wireless keyboard and mouse!!

My gods, I set up a mac mini with wireless keyboard and mouse. It stead fastly refused to find the brand new apple wireless mouse. I had to plug a wacom in, in the end to get anywhere. Then it would not find the keyboard, again apple wireless. It did find the keyboard but when it started the pairing just came up with no keyboards were found.
I struggled in the end and after around 10 minutes blagged the keyboard, I don't know how it just suddenly worked.
Thinking about this I had the self same problem on a wireless keyboard and mouse for an iMac as well I installed for a friend, it took ages and ages for the computer to discover the two apple devices.
Am I just unlucky or is there voodoo involved? Luckily I am a seasoned apple user so got there in the end, but if I were a switcher and the very first experience of my new mac was it could not find its own mouse, I would not be impressed.

I've been using the Apple wireless mouse and keyboard with my Mac mini for about a year.
I've noticed that whenever the batteries for the two devices are running very low, they may not be recognize by the mini. Other than that, they are fine.

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Hi Saint Anne,
Happy Thanksgiving Day! Since both of your wireless input devices are not working at the moment, do you have a wired mouse you can use to straighten this out? Here are some troubleshooting steps to try:
Wireless Connection issue
Make sure Bluetooth is turned on
First, choose Apple () menu > System Preferences > Bluetooth and confirm that Bluetooth is turned ON.
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Light grey with three dots if Bluetooth is ON and at least one wireless device is connected.
Light grey (or disappear completely) if Bluetooth is turned OFF, or if the iMac is unable to communicate with the Bluetooth module.
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Bluetooth OFF
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Bluetooth menu icon
Bluetooth status
Bluetooth turned on, but there are no devices connected to the Mac. See the "Make sure the wireless mouse or keyboard is turned on" section of this article.
Bluetooth turned on and at least one wireless device is connected. See the "Make sure the wireless mouse or keyboard is turned on" section of this article.
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Bluetooth is off. Click the Bluetooth icon using a USB mouse and select "Turn Bluetooth On". Note: Mac OS X won’t allow Bluetooth to be turned off unless a USB mouse is connected.
Bluetooth offline. Restart your Mac. If the Bluetooth status doesn’t change, disconnect all USB devices and restart your Mac again.
Make sure the wireless mouse and keyboard are turned on.
Mouse
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When your mouse is on and paired, and the batteries are charged, the indicator light glows steadily.
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Keyboard
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Press a key on the keyboard
Press a key on the keyboard to reconnect it with your Mac. It may take a moment for the keyboard to respond.
Check the battery level of the keyboard. Choose System Preferences from the Apple (), then choose Keyboard from the View menu and select the Keyboard tab. The battery level indicator is in the lower-left corner. Replace the batteries if they are low.
Check for signal interference
Wireless networks that operate on 2.4GHz may cause interference.
Move cordless phone base stations, microwave ovens, and other 2.4GHz electrical devices away from the Mac if you suspect interference.
Keep wireless devices within 10 meters (33 feet) of the Mac.
Avoid putting metal objects between the device and the Mac.
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For mice that have a scroll ball, refer to How to clean your Mighty Mouse.
Check the Scrolling speed slide-control at the top, and make sure the “Scroll” checkbox is checked.
For scrolling side-to-side, make sure the application you’re using supports side-to-side scrolling.
Remember, scrolling is done with one finger, and navigating is done by swiping side-to-side with two fingers.
Navigating moves from page to page in a document or internet browser unlike scrolling.
Mouse does not track as expected (jittery, jumpy, slow, fast).
The Apple Wireless Mouse can be used on most smooth surfaces, however if tracking issues occur try these options:
Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
Try using a different surface to see if the tracking improves.
Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
Mouse buttons do not work as expected.
The Mouse preference pane allows users to customize the mouse features to meet their needs.
Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
Try using a different surface to see if the tracking improves.
Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
Keyboard has one or more keys that do not respond.
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
Choose System Preferences from the Apple () menu, then choose Language & Textfrom the View menu (or International from the View menu in Mac OS X v10.5 or earlier).
Select Input Sources.
Select the Keyboard & Character Viewer checkbox.
Enable the input source for the keyboard layout you are testing by selecting the checkbox next to it.
Make sure that "Show Input menu in menu bar" is enabled.
Choose Show Keyboard Viewer from the Input menu in the menu bar, as shown.
The Keyboard Viewer shows the keyboard layout.
Type the key on the keyboard that doesn’t respond and observe whether the corresponding key highlights on the Keyboard Viewer. If it does, that particular key is functioning correctly. In the sample shown above the shift and command keys are being pressed.
If the mouse keys feature in the Universal Access System Preferences pane is enabled, many of the keyboard keys may not respond as expected.
Try starting up into single user mode to determine whether a software issue is causing the issue.
Cheers,
Judy

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Agree with Lewis, the pairs has been done before out of manufacturer.
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How-to: Keyboards
http://www.microsoft.com/hardware/en-us/help/support/how-to/keyboard/bluetooth
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Message was edited by: kcdude

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