Initial Setup:  Apple TV 3 Can't Connect to Server

Hi All-
Just bought a new Apple TV (2012) and in the initial setup it tries to connect to the iTunes store when attempting to turn on Home Sharing, but it comes back with an error message "Unable to Sign In.  Apple TV can't connect to the server at this time.  Please try later."  I've been trying for two days to no avail.
I have a TIme Capsule for my wifi network.  I've also tried connecting via wired ethernet, also no luck.  I've tried resetting the Apple TV, unplugging & replugging it, restarting my Time Capsule, and I've turned off my firewall.  I've also tried restoring the Apple TV, but this also generates a "Can't restore at this time. Please try later" error message.
I've read through other threads that address people's trouble with Home Sharing.  They seem to still have access to Netflix, etc.  I don't.  I only have two options on the home screen "Computers" and "Settings."
Any help would be appreciated.

I would try changing your store location under the settings menu. For indivduals outside the US, change the store location has resolved the "two options" problem. Which is not really your issue, but it worth a shot since you have tried all the standard procedures.  OS 5.0 is buggy software and a step backwards on  Apple part. I would also update iTunes to 10.6.1 if you haven't already.
http://support.apple.com/kb/DL1426?viewlocale=en_US&locale=en_US

Similar Messages

  • Have base station and added extender for downstairrs. Worked great upon initial setup, but now it won't connect despite an "excellent" signal. What's wrong? Thanks!!

    Have base station and added extender for downstairs. Worked great upon initial setup, but now it won't connect despite an "excellent" signal. All i get is a blinking amber light; only get green if I bring it into the same room as the base. Both units are the latest models; purchased 2 months ago. What's wrong? Thanks!!

    Power off both the AirPort Extreme and AirPort Express
    Wait a minute
    Power up the AirPort Extreme and let it run for a few minutes
    Now locate the AirPort Express about half way between the AirPort Extreme and the general area where you need more wireless signal coverage, and report on your results.
    The more that you can minimize obstructions between the AirPorts like walls, ceilings, etc. the better the wireless will operate.

  • I am not able to sign in. Apple TV can't connect to server at this time. Please try later. I am using same ID and password as I do with iTunes. Can someone help me?

    I am not able to sign in. I am getting a message saying Apple TV can't connect to server at this time. Please try again.
    I use the same Apple ID and password as I do with iTunes and have no problems accessing that.
    Can someone help me?

    Unpower it.  If it still  happens on a restart give it time - Apple's servers sometimes have glitches.

  • TS1368 I can't connect to the iTunes store with my Apple TV. I can see what movies are on offer but when trying to access my account i am advised "Can't connect to server" (times out).

    I can't connect to the iTunes store with my Apple TV. I can see what movies are on offer but when trying to access my account i am advised "Can't connect to server" (times out).

    I have the same problem with my 3rd gen Apple TV. I can preview iTunes movies, stream from my Mac, Airplay from my other devices but I cannot rent a movie on iTunes. Every time I try I get "Can't connect to ITunes" and "Unable to sign in". Had technical support review the problem over the phone and they agreed to send me a new one. Same problem. Interestingly enough my 2nd gen Apple TV works just fine.

  • Imessage wont connect using my apple id says can not connect check network conection and my network connection is fine what do i do

    having trouble with imessage since i updated to the ios7 cant get it to connect to imessage when i use my apple id says can not connect check network connection and my network connection is fine does anyone know what to do to fix this

    i have the same problem but i didnt update

  • Apple tv can't connect to server

    I received the message on AppleTV that the device can't connect to the server.  Home Sharing was on, and I was able to view movie trailers and photos, but could not play music - every time I tried I received the "can't connect to server message.  Try again later".  I checked the network connection, and it was fine, and then I thought I would try signing out and signing back in again.  Big mistake, as now the message is that I can't sign on.  Using Apple TV second generation, home sharing, and software is all up to date.
    Any advice?
    Thanks!
    Melanie

    Saw some other posts which said to unplug for 30 seconds... that worked!

  • Screen says unable to sign in Apple TV can't connect to server at this time. Please try later. It has said this since last night

    Screen says unable to sign in. Apple TV can't connect to server at this time. Please try again.  It has said this since last night

    I was running into the same issue for the past few days and decided... Heck, just try the old fashioned way and unplug the thing.  Boom.  Fixed it.  Try unplugging it and doing the old reset and see how that goes.
    Good luck!

  • I am trying to turn on iCloud, I get a message "can not connect to server". How do I connect to server?

    I can't get iCloud to turn on. When I try to start it I gat a message "can not connect to server". How do I start the cloud?

    So what model and year is your machine?
    Here are the requirements for ML:
    http://www.apple.com/osx/specs/

  • Earthlink Servers -- "can't connect to server"

    Recently (the last couple of weeks) Safari have been displaying the message "can't connect to server" when trying to access certain pages.
    Here are the particulars:
    This only happens with Safari, not with any other browser (netscape, firefox, explorer) on my Mac or my PC.
    The problem is intermittent -- sometimes it works, sometimes it doesn't. Both times when I've called apple tech support (and they tried to reproduce the problem, it was working)
    The problem only exists with Earthlink's homepages ...any page that has the url "home.earthlink.net/~whatever. So this rules out any particular page or site ...the problems (for me) seems confined to Earthlink homepage servers.
    This happens whether logged on via dial-up, or using DSL ethernet (these two are via my isp, earthlink) ...or when using my neighbor's wireless connection via Comcast. So the problem is not unique to the ISP.
    Here's the puzzling part. When the problem does exist, I can access the page by typing www. in from of the home.earthlink.... and the page loads. When the problem does not exits and the www. is placed in front of the url, Safari displays the "can't connect to server" message (???).
    Also, during these intermittent periods when it doesn't work, any other pages I have that call upon graphics with a SRC url of home.earthlink.... the graphics don't display.
    Lastly, my tracking program has shown (1) a significant drop in the pages accessed with Safari, (2) the pages that are accessed with Safari are occasionally accessed with the www.home.earthlink.... url, so this is obviously happening to other safari users.
    For my part, I've done all the usual stuff, checked here for similar reports, reset Safari and trashed all the prefs. No changes.
    Apple tech seems to think this is an Earthlink Server problem. Earthlink tech acknowledges no such problem and feels it's Safari's problem. ...and I'm caught in the middle Hrmpf!!!
    Any thoughts would be much appreciated.
    I'm using OS 10.3.9 with Safari 1.3.2
    "home.earthlink.net/~skinesscentuals" -- one of the affected sites
    iBook G4 1.33 w/Mac OS X (10.3.9) w/768 MB    
    Dell Pent III w/WinXP (SP2) w384 MB

    Let's try it the other way around. Open Network Preferences and open the lock.
    Set up a new location, I call it "verizon" because the DNS nums will be theirs, available to all. Enter as 2 separate lines
    4.2.2.2
    4.2.2.1
    Proxies have been a problem so make sure you have none unless you really need them.
    Apply now. Good luck.
    Do a forum search on "open dns" for 2 more servers to get their nums. I can't see them as that is what I am currently running and don't want to mess with it.

  • I can't update my ipod. When I check for updates it says "can't connect to server"(despite internet connection being fine). Also, when I try and update software it starts then stops after 2 seconds

    I can't update my Ipod. When I check for updates it says "can't connect to server" despite internet connection being fine. When I receive a software update message;I say install and it starts updating then stops after 2 seconds. Help! (It is a 3rd gen IPod touch(I think)). Presumably as a result of this, I have tried to put my library onto my gf's new iPod touch and it just charges it..doesn't download my library onto the touch).

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Can't connect to server to accept terms/conditons

    after upgrading to ios 7, icloud is not working on iphone 4S—asks me to accept terms and conditions, but then says "can't connect to server" to do so.
    Tried turing off and on, any others having this issue?
    Thanks

    Feel so foolish. After deleting as you suggest, I realized that the mail I'm reading on my iPad is, in fact, the mail from the cloud. I was expecting an iCloud web page like I see on my computer. Apparently, that's not the case. If I've been receiving email on my iPad, then I'm already setup properly.
    Thanks for you help anyway ..

  • Creative Cloud Installer Can't Connect to Server

    I've downloaded the Creative Cloud Setup, but the installer can not connect to the server. My internet connection and LAN settings are fine. I've deleted the OOBE folder. I'm using a Windows 8 PC.

    Hello Austin,
    in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
    Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
    1. Maybe you have to activate/deactivate, so please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
    3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html   and follow the prescribed sequence of operations
    4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Hans-Günter

  • LG Vortex - can't connect email server

    I'm having issues trying to connect to my email account with the LG Vortex.
    Just purchased yesterday. Keeps telling me I can't connect with server?
    I did verify my user name & password with IP provider.
    It is a pop server
    I'm technically challenged, is there anyone out there with advice?

    ohioleafsfan64 wrote:
    I'm having issues trying to connect to my email account with the LG Vortex.
    Just purchased yesterday. Keeps telling me I can't connect with server?
    I did verify my user name & password with IP provider.
    It is a pop server
    I'm technically challenged, is there anyone out there with advice?
    Is this your first email account on your Vortex?  Did your ISP mention whether you need to have SSL On or Off?  Did you run through the Manual setup or just used the Defaults for a POP account? 

  • I know this is old now but since the update i can't get into icloud on my phone it keeps asking me to check t & c's and now no emails. Can't connect to server. I have 4S please help :-(

    I know this is old now but since the update i can't get into icloud on my phone it keeps asking me to check t & c's and now no emails. Can't connect to server. I have 4S please help :-(

    Hi Kellyssi,
    Thanks for visiting Apple Support Communities.
    If you're being asked repeatedly to check terms and conditions, try restarting and then resetting your iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    All the best,
    Jeremy

  • HT1923 itunes does not recognise CD's uploaded ,    can't connect to server it states  ,

    itunes does not recognise CD's uploaded 
    can't connect to server it states
    although PC is connected to the internet itunes can't find the connection 
    have an ipod nano
    this is complicating things as I can't change what's on the ipod either

    Try a hard reset by pressing the Home button and Wake / Sleep button at the same time, keep them both pressed until the Apple Logo appears on the screen.
    This does not lose any data on your iPad.

Maybe you are looking for

  • Problem in Creation of Handling Units through HU_REPACK and HU_POST FM

    Hi Experts         This is regarding the problem in creation of HUs with function modules HU_REPACK and HU_POST. I am sending two Unique Sources HUs  with single destination HU for the same material and batch into HU_REPACK  and it shows that it is s

  • Why iTunes is not openning ?

    Yesterday the same thing happened but it resolved after a time, it wasn't working on my pc neither on my iPad, and now it happened again, why iTunes app store is not opening or even logging in ? Is the problem in my device or just theirs? How to reso

  • PreparedStatement vs. Statement

    Is PreparedStatement always better than Statement? My idea is, PreparedStatement is more efficient when in a loop. (Is this correct?) But when I read some code, the author always uses PreparedStatement, as if it is preferred no matter what. Can you l

  • Value from first view

    Hi    I have an application where in first view I am displaying the date input field.After entering and pressing the button I have to go to the second view and use this date there.Please tell me how to get this value.I created 2 controls for 2 views.

  • Firefox keeps saying Flash needs to be updated even after I update it

    The plugin check page says that Adobe Flash Player is vulnerable and I need to update it. I press the button to update it and install the new version, but then the plugin check page still says it needs to be updated, even if I reboot it still says th