Initial upgrade to 5.5 was fine; however, now my older presets are gone...any help is appreciated.

As stated, any help would be appreciated.

Check the preset location setting in Lr preferences - if you're not sure how it should be set, just try the opposite of how it is set.
If necessary, try "restoring" presets.

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The power went out during a thunderstorm when i was syncing my ipod, now all my pictures are gone? help!

the power went out during a thunderstorm when i was syncing my ipod, now all my pictures are gone? help!

bechosken wrote:
My friend wanted to get some music off my itunes
This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
when syncing it it said she had to update her phone software first
That's not quite what it said. Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera.

Hi morning anyway I found difficult too download I dont why before its was fine but now it's take longtime can you help me please txs

Hi morning mark can you help me please I can't download the game before was fine but now I can't and take long time please can you help me please txs

The figures you mention only make sense on your intranet. Are you still using the same wireless router. The verizon one is somewhat limited as far as max wireless-n performace. For one thing it only has a 2.4 radio. I like many people who wanted wireless-n performance before they even added a wireless-n gigabit router, have my own handling my wireless-n network.

My iphoto was rebuilding and now all my pictures are gone

so tonight i ws trying to open my iphoto and it said it had to rebuild well i have a lot of picture and it was going on all day maybe 8hours and then it just stop well then i just froced quit, now when i reopen iphoto it act like i have never used it before and now all my pictures are gone is there any way to get them all back and i haven't use my time machine in awhile because i real didn't know what it does is there any way anyone can help me it all my family pictures for the last 3 years and it all my sons pictures i need them back

worst case is that you have to control click on iphoto library and choose show package contents then you should be able to find all your photos under under masters where the photos are sorted by year i hope this helps and that you havent lost any photos

I recently got my laptop updated and Firefox was deleted and now all my bookmarks are gone. Is there any way to get them back?

I had over 20.000 bookmarks and I really want them back. Please tell me theres some kind of backup system. Been using Firefox as long as I can remember and I love it!

Did you create a backup of the Firefox profile folder?
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
*http://kb.mozillazine.org/Lost_bookmarks

Upgrade iPhone to the new OS4 and now all my contacts are gone

I took the new OS4 update and now all my contacts are gone! I tried restoring from a previous backup and they're still not there!
This is very disturbing.
What can one do to restore their contacts (that should have never been deleted in the first place)?

I’ve contacted a friend that works for Mac; He is a bit of a genius. Apparently when you reboot there will be a copy of your backed up phones details from before you installed the new software. I'm currently trying this and just pressing ok to all of the error messages. Looking at the screen on itunes that displays the usage, over time it’s filling up more and more. Maybe also give it a go and see if second time lucky things come back, especially all those contacts. Ill let you know how I go.... I’m definitely considering blackberry after this and I have been an iPhone devotee from the start!! NOT HAPPY JAN

I created a slide show in imovie for my daughters 21st with voice overs from friends and family which was all working fine but now the voice recordings are not playing at all. Obviously some setting has changed but I can't find which one.

I created a slide show in imovie for my daughters 21st with voice overs from friends and family which was all working fine but now the voice recordings are not playing at all. Obviously some setting has changed but I can't find which one.

I created a slide show in imovie for my daughters 21st with voice overs from friends and family which was all working fine but now the voice recordings are not playing at all. Obviously some setting has changed but I can't find which one.

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M.

I was logged in with a temporary profile on my pc, after restarting everything seemed to be fine. But my iTunes music is all in the cloud now, and my playlists are gone. What do I do?

I was logged in with a temporary profile on my pc, after restarting everything seemed to be fine. But my iTunes music is all in the cloud now, and my playlists are gone. What do I do?
My iTunes media folder shows ALL of my music still there (including all from imported CD's), but on my iTunes, it says most of it is in the cloud? As well as my playlists that I have had for YEARS, are all gone. I just recently got a new laptop and had my iTunes transferred over, when I re-downloaded iTunes onto it, everything popped up perfectly from this same file. Now after this "Temporary Profile" mishap, nothing is working properly with iTunes.
Help! Please.

Do this. If all the synced media like apps and music are alread in the the iTnunes library just backup the iPod and restore from that backup
iOS: How to back up and restore your content
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

About a month ago, Mavericks had an automatic update. I have a Windows 7 partition bootcamped on my macbook pro. Before the update, everything was fine. Now, when I attempt to start Windows partition, as soon as I touch the keyboard or mouse the scre

about a month ago, Mavericks had an automatic update. I have a Windows 7 partition bootcamped on my macbook pro. Before the update, everything was fine. Now, when I attempt to start Windows partition, as soon as I touch the keyboard or mouse the screen goes black and I can't go any further. I have tried to re-load the bootcamp drivers and try again. It does the same thing. Any help would be great.

i sue windows 7 and my orignal macintosh formated and get online same window

I set up a new airport time capsule. Most devices work fine however now my apple tv 2nd gen won't work.

I set up a new airport time capsule. Most devices connected fine however now my apple tv 2nd gen won't work. I turn it on and it searches for time and date but goes no further. I can't by pass it either. Any suggestions?

I can't by pass it either. Any suggestions?
Does that mean you cannot move it to the TC and plug in by ethernet? What does bypass mean?
I would still move it closer to the TC.. and just trial it there. Range on some AC models for 2.4ghz is worse than old one. For some people.
Another thing to try is fixed wireless channels.. one of the very few options still available in the AC model.. lock the 2.4ghz to 11, 6, 1 .. try it in that order.

I recently updated my itunes and for a few days it was fine. Now when I click on my icon on my desktop i'm getting the file "itunes library cannot be read because it was created by a newer version of itunes" help!

I recently updated my itunes and for a few days it worked fine. Now when I click on my desktop icon for itunes I'm getting a message box that says "The file "itunes library .itl" cannot be read because it was created by a newer version of itunes. Any help on how to open my itunes?

Tell us some version numbers please, of your Mac OS versions and iTunes versions on both computers (two eMacs yes?).
dlrobinson49 wrote:
I guess I must have had a newer version ofiTunes on my defunt eMac....
That is a pretty good guess.Try updating the second eMac's iTunes to at least the version that was on the first.

HT1199 I bought my Macbook pro in 2010 and had Snow Leopard which I upgraded when Mountain Lion was available. Now it keeps saying Mavarick is available. Is that another update? Or is that something else?

I bought my Macbook pro in 2010 and had Snow Leopard which I upgraded when Mountain Lion was available. Now it keeps saying Mavarick is available. Is that another update? Or is that something else?

Mavericks is an upgraded System in the same way that Mountain Lion was, the difference being that it's free. You can download the installer from the Mac App Store (the system requirements are the same as for Mountain Lion so you should be OK there). I've not got it: reports suggest that it is an improvement over Mountain Lion but it has some quirks that may or may not be an issue for you. It has its own forum, so you could look there for information.

Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i re-enter it. I can no longer download or update my phone. Please help!!!!

Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i re-enter it. I can no longer download or update my phone. Please help!!!!

Did you go on-line and fix your billing information? You probably need to do this from iTunes on your computer, not your phone.
If you've double checked your credit card info and it still won't take it, contact your card issuer.

I have elements 9 and just a day ago everything was fine but now all of a sudden any time I try to convert or save my project or even burn it to a DVD the program shuts down on me.

I have elements 9 and just a day ago everything was fine but now all of a sudden any time I try to convert or save my project or even burn it to a DVD the program shuts down on me.

connermac8
Is the crash/shutdown for this one specific project or does it occur in new projects as well?
On what computer operating system are you running Premiere Elements 9 and are you running Premiere Elements as the 9.0.1 Update?
In cases such as these, the first factor to rule in or out are the preferences/setting file. Here you want to delete the Adobe Premiere Elements Prefs file.
The directions to its location will vary with the operating system. So the operating system information is important to post. Some of the many factors
that we need to evaluate
a. does the problem exist with and without antivirus and firewall(s) disabled.
b. are you using a pen and tablet device instead of a mouse.
c. does your computer need a clean up/clear out - is your computer optimized
Your answers to the questions above will help us to customize and plan appropriate troubleshooting strategy. So, let us start with the above and then decide what next.
Thank you.
ATR

Initial upgrade to 5.5 was fine; however, now my older presets are gone...any help is appreciated.

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