Initial View is disabled

Hi,
I am trying to change the preferences using the Initial View tool.  I want to set it to open with bookmarks visible.  However, the entire initial view page is disabled for me.  The PDF is one that I created myself using LiveCycle.  I am using Acrobat Pro X.  Why would this functionality be disabled?
Thanks,
Nicole

It lets me create bookmarks.  Is there a way to enable the initial view in LiveCycle or do I need to instruct my users to click on the bookmark tab every time they open a file?
Thanks,
Nicole

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    Hi,
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    Thank you for your link. Unfortunately, I am not a developer and that was like a foreign language to me.  Is it possible to accomplish the same from a LiveCycle menu?
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