Initial view of Universal Worklist has no tasks.

Hi Gurus
We have a universal worklist with one tab only (Tasks)
When a user logs on and goes to Universal Worklist iView, there is no tasks displayed,
Once he clicks on the tab (Tasks) all the messages start to appear.
Please suggest some settings that would enable Universal Worklist to populate all the tasks when user goes on to Universal Worklist first time.
Thanks a lot
Sriram

Thanks for replying Sandeep
We are on Netweaver 2004 s SP17
to give you some more background on this, we have changed and uploaded a new configuration file to shows Tasks tab only on UWL,
I am not sure this issue was existing before we updated because there was Alerts tab which had not data and everytime, we had to click on the tasks tab.
Our new configuration is
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE UWLConfiguration PUBLIC '-//SAP//UWL1.0//EN' 'uwl_configuration.dtd'>
<UWLConfiguration version="1.0">
<NavigationNode name="Main_FSS" view="" referenceGroup="" visible="yes" keepItemCountUpdated="yes">
      <NavigationNode name="CombinedTask" view="DefaultView" referenceGroup="" visible="yes" keepItemCountUpdated="no" referenceBundle="tasks">
        <NavigationNode name="task2" view="DefaultView" referenceGroup="UWL_ADD_DYNAMIC_VIEWS" visible="yes" keepItemCountUpdated="no" referenceBundle="new_and_inprogress_tasks">
          <NavigationNode name="PersonalViewPlaceHolderTask2" view="" referenceGroup="UWL_PERSONAL" visible="yes" keepItemCountUpdated="no"/>
        </NavigationNode>
        <NavigationNode name="forwarded2" view="WorkItemsForwardedView" referenceGroup="UWL_ADD_DYNAMIC_VIEWS" visible="yes" keepItemCountUpdated="no" referenceBundle="tasks_forwarded">
          <NavigationNode name="PersonalViewPlaceHolderforwarded2" view="" referenceGroup="UWL_PERSONAL" visible="yes" keepItemCountUpdated="no"/>
        </NavigationNode>
        <NavigationNode name="futureTask" view="FutureTaskView" referenceGroup="UWL_ADD_DYNAMIC_VIEWS" visible="yes" keepItemCountUpdated="no" referenceBundle="tasks_for_resubmission">
          <NavigationNode name="PersonalViewPlaceHolderfuture" view="" referenceGroup="UWL_PERSONAL" visible="yes" keepItemCountUpdated="no"/>
        </NavigationNode>
        <NavigationNode name="completed2" view="WorkItemsCompletedView" referenceGroup="UWL_ADD_DYNAMIC_VIEWS" visible="yes" keepItemCountUpdated="no" referenceBundle="completed_tasks">
          <NavigationNode name="PersonalViewPlaceHolderCompleted2" view="" referenceGroup="UWL_PERSONAL" visible="yes" keepItemCountUpdated="no"/>
        </NavigationNode>
      </NavigationNode>
    </NavigationNode>
</UWLConfiguration>

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Changing navigation TAB in universal worklist

Hi ,
I have been working on Universal worklist on EP 6.0 SP2. Universal worklist has been configured and it is connected to SAP backend. I am able to view task,notifications in universal worklist.
Is there a way to change the navigation tabs like
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Rishi

Hi Rishi
Customization of the Navigation in SP2 was not fully supported. You can change the Navigation in the uwl.standard.xml file, but when the system is upgraded these changes will be lost.
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Message was edited by: John Wandrocke

Trip Form from Universal Worklist displayes an error

Hi,
Situation
We are using ESS/MSS within the Portal 7.0 SP 14. The SAP Backend which we are using is ECC 6.0.
SSO between the Portal and Backend works efficient.
Problem
There are some issues when using the Universal Worklist. All tasks appear in our Universal Worklist from the Backend.
Unfortunately, when trying to open any task we are facing the following error:
com.sap.aii.proxy.framework.core.DataAccessException: Type conversion error, field I_TRIPNUMBER, complex type class com.sap.xss.tra.tri.model.tripform.Ptrm_Web_Form_Pdf_Get_Input
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Following steps have been followed up
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Question
When a task is opened from the Universal Worklist, the Trip Form must appear in PDF Form.At this stage the iview "Display Trip Form" opens but shows the error mentioned above.
Is there anyone who could help us out?
Any help would be appreciated.
Regards,
Gene Madikrama

Hello Dear Gene,
Will you kindly share us the knowledge by which you have solved the ssue at your end..
Many of us are facing the Same Error,Knowledge sharing will be highly appreciated.
Thnaks and Best Regards,
Unni.

Unable to view the NEW or In progress tasks in the Universal Worklist

Hi all,
I am using EP 7.0 SP8 and backend R/3 4.6C. I configured by Worklist and work items to my UWL with the backend .My Problem is I am unable to view the New OR in Progress Tasks in the UWL but i am able to view the completed tasks in the UWL.
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Thanks and Regards,
Sateesh.

Seems to be lack of memory issue. Try to increase RAM of the development machine and try again.
Nith

Cannot open GP process task in universal worklist.

Hi all,
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i configure the universal worklist by following this link:
http://help.sap.com/saphelp_nw04s/helpdata/en/43/ef06a7860c7061e10000000a1553f6/frameset.htm
I also create a simple GuidedProceduresConnector and doesn't change the xml file,but it doesn't work,either.
our portal is SP11.
Can anyone help me?
Thank you~!
Best regards
delma

Hello Delma,
Check out SAP note 1104652.    It discusses some changes for the uwl configuration file.   I just did this on a local installation of CE and used the following XML for my GP actions. I just uploaded a paper on this - it should be on SDN within a couple of days and I can get you the link.
The trick is that the name of your GP alias in UWL administration must be included in the XML. The note explains this and there is an example to download. Also, in my example the iView for the portal content to start the GP had to be changed - but that could be due to my local installation.
Check out this note and this XML and let me know if it helps.
Best regards
Ginger
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE UWLConfiguration PUBLIC '-//SAP//UWL1.0//EN' 'uwl_configuration.dtd'
>
<UWLConfiguration version="2.0">
<ItemTypes>
    
    <ItemType name="uwl.task.gp.GPSystem" connector="GuidedProceduresConnector" defaultView="uwlTaskGPView" defaultAction="launchGP" executionMode="default">
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launchNewWindowName="GPWindow" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
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</ItemTypes>
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          <Descriptions default="Phase">
            <ShortDescriptions>
              <Description Language="de" Description="Phase"/>
              <Description Language="en" Description="Phase"/>
            </ShortDescriptions>
          </Descriptions>
        </DisplayAttribute>
        <DisplayAttribute name="process" type="string" width="" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
          <Descriptions default="Process">
            <ShortDescriptions>
              <Description Language="de" Description="Process"/>
              <Description Language="en" Description="Process"/>
            </ShortDescriptions>
          </Descriptions>
        </DisplayAttribute>
      </DisplayAttributes>
    </View>
</Views>
</UWLConfiguration>

Universal Worklist showing cross-linked tasks

This is a really strange problem.
I have a Guided Procedure process that is being heavily utilized in our company. Occasionally, tasks in a user's work list will become 'cross-linked': the description will say one thing, but opening the task will open another similar task. And vise-versa.
For example, say I have processes assigned to a Manager:
- Task for Employee 'A' (example process id 6a1234)
- Task for Employee 'B' (example process id 6a4567)
When 'Task for Employee A' is opened, the task for Employee 'B' is started. And, when 'Task for Employee B' is opened, the task for Employee 'A' is started. Very strange!
I've checked the underlying process data via /nwa, and the process instances are defined correctly: all data assigned to the process is correct. But, where this really get's weird is when you look at the URL's processed when the task from the Universal Worklist is opened.
If you look at the process ID's embedded in the URL's, they're wrong! Using the information above, the URL for the task for Employee 'A' contains the process ID for the task for Employee 'B'. This explains why the wrong back-end document is opened, since the GP run-time is passing the wrong context.
The process id's defined in the actual GP tasks look correct, so this appears to be a presentation issue.
I have not had the employee try to open the task via the GP Workbench, as this roles not assigned to users in general.
Suggestions?
We're on NW 7.0 sp17.

Hi Ken,
Yep, cheers for that. Now, I did find some information from older messages for you, and it appears that sometimes, this works as designed based on how you have defined your roles for GP.
Do you have a group used as a default for the requestor role?
If you want only one user(the initiator) to be a requestor than you
should change the Requestor role to be of type "Initiator". If this is the case
all the users in the group are used as processors and all of them
would have a task in then in the UWL. This is normal behaviour of the GP.
Here is some additional documentation....
http://help.sap.com/saphelp_nw70/helpdata/EN/96/b48c42ee585551e10000000a
1550b0/content.htm
http://help.sap.com/saphelp_nw70/helpdata/EN/43/8acc8f3b682673e10000000a
1553f7/content.htm
Am I understanding you correctly? I also may need to check with a GP colleague on this for clarification...
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

Error in Universal Worklist - Tasks

Hi,
I have done all the configurations required for the Universal worklist to work. But whenever I try to create a new standard task(non-workflow) and click on 'save', I get the error message: "Error during process. Contact your system administrator."
Current version of the portal is:
6.0.2.5.4_ContentManagement_Collaboration
6.0.2.5.0.Enterprise_Portal_Service_Pack_2
Does anyone out there know what could be the reason for this? Any help would be appreciated.
Thanks
Shakeel

Shakeel,
Did you find a solution to this problem?
I have a similar problem

In My Shared View the inbox tabs like My Tasks , Initiated Tasks are not being shown

In My Shared View the inbox tabs like My Tasks , Initiated Tasks are not being shown :
How to display the tabs in shared views also.
I just wanted to created one shared view that will look like Inbox but filter data for State = 'Completed'

Please update me if you can find any way to achieve this in BPM workspace

Show Custom Attributes of GP Tasks in the Universal Worklist

Hello,
I have created a GP Process and i can see and execute its task in the universal worklist.
But it only shows standart propertys like : Process,From, Sent, Due, Status.
I want to add Custom specific task propertys, but i couldn`t find the way. Reading javadoc documentation :
[https://help.sap.com/javadocs/NW04S/current/uw/com/sap/netweaver/bc/uwl/doc-files/uwldtd.html#ItemType|https://help.sap.com/javadocs/NW04S/current/uw/com/sap/netweaver/bc/uwl/doc-files/uwldtd.html#ItemType]
It says de we only can retrieve custom propertys from this connectors:
ABAP_BOR - for SAP Business Object Repository
WEBFLOW_CONTAINER - for Business Workflow container
UM - for Portal user attributes from user management
ALERT_CONTAINER - for alert container
GP_Connector is not in the list.... this means that it won`t be possible to show specific task attributes in the UWL if the tasks belong to a Guided Procedure Process?
Thanks in advance!
Marco.

Hello Chittya,
As I explained, my problem is not showing the GP tasks in the UWL ( in fact i have created a GP connector, and my GP tasks are correctly shown in my UWL ). The problem is that i can´t manage to show custom properties of this GP tasks in the universal worklist.
Regards.
Marco.

Tasks don't displayed in Universal Worklist

Hello,
i modelled a business process with SAP NetWeaver Business Process Management. I have human and automated tasks.I activated my process and the process started .then i loged on portal.but my tasks dont displayed in Universal Worklist.
Can you help me please?Should i need to make some configuration?How?Thanks
Nurhan

Hi,
my first task is displayed in UWL.Thanks for your help.I execute my frist task but the following task is not displayed.I checked the manage process..Process in Error tab and advanced in history tab i have error
Process failed => Process 'Company XYZ' set to In Error Mapping failed
Message received=>Request received for Start process
Process suspended=>Process 'Company XYZ' suspended
Process step failed=>Mapping failed
TPartException:. merge(block,void)> example.org/999_bpm161/pr/pm/bpm161_process/Company_XYZ:DO_InvestmentApprovalProcess
at com.sap.glx.mapping.execution.implementation.rule.mapping.AbstractMapping.map(AbstractMapping.java:53)
at com.sap.glx.mapping.execution.implementation.Runner.transform(Runner.java:61)
at com.sap.glx.mapping.execution.implementation.Runner.transform(Runner.java:41)
at com.sap.glx.core.internaladapter.Transformer$TransformerTemplateAccessor$MapperTemplate$ImplementedInvocationHandler.map(Transformer.java:3016)
at com.sap.glx.core.internaladapter.Transformer$TransformerTemplateAccessor$MapperTemplate$ImplementedInvocationHandler.invoke(Transformer.java:2997)
at com.sap.glx.core.internaladapter.Transformer$TransformerInvocationHandler.invoke(Transformer.java:3284)
at com.sap.glx.core.dock.impl.DockObjectImpl.invokeMethod(DockObjectImpl.java:528)
at com.sap.glx.core.kernel.trigger.config.Script$MethodInvocation.execute(Script.java:245)
at com.sap.glx.core.kernel.trigger.config.Script.execute(Script.java:791)
at com.sap.glx.core.kernel.execution.transition.ScriptTransition.execute(ScriptTransition.java:63)
at com.sap.glx.core.kernel.execution.transition.Transition.commence(Transition.java:138)
at com.sap.glx.core.kernel.mmtx.PrimaryTransaction.inPrepare(PrimaryTransaction.java:122)
at com.sap.glx.core.kernel.mmtx.AbstractTransaction.do_prepare(AbstractTransaction.java:174)
at com.sap.glx.core.kernel.mmtx.AbstractTransaction.commit(AbstractTransaction.java:79)
at com.sap.glx.core.kernel.execution.LeaderWorkerPool$Follower.run(LeaderWorkerPool.java:128)
at com.sap.glx.core.resource.impl.common.WorkWrapper.run(WorkWrapper.java:58)
at com.sap.glx.core.resource.impl.j2ee.ServiceUserManager$ServiceUserImpersonator$1.run(ServiceUserManager.java:121)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAs(Subject.java:337)
at com.sap.glx.core.resource.impl.j2ee.ServiceUserManager$ServiceUserImpersonator.run(ServiceUserManager.java:118)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:169)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:277)
Caused by: TPartException:. merge(block,void)> http://www.example.org/approvalprocess:PurchaseOrder
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:91)
at com.sap.glx.mapping.execution.implementation.rule.mapping.NarrowMapping.internalMap(NarrowMapping.java:42)
at com.sap.glx.mapping.execution.implementation.rule.mapping.AbstractMapping.map(AbstractMapping.java:49)
... 23 more
Caused by: TPartException:PreciseRealMultiply( example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productPrice --> left, example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productQuantity --> right )/result set(relay,void)> http://www.example.org/approvalprocess:orderTotalAmount
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:91)
at com.sap.glx.mapping.execution.implementation.rule.part.BroadPart.internalPartake(BroadPart.java:46)
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:87)
... 25 more
Caused by: TExpressionException:PreciseRealMultiply( example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productPrice --> left, example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productQuantity --> right )/result
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:91)
at com.sap.glx.mapping.execution.implementation.rule.part.NarrowPart.internalPartake(NarrowPart.java:51)
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:87)
... 27 more
Caused by: TInvocationException:PreciseRealMultiply( example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productPrice --> left, example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productQuantity --> right )
at com.sap.glx.mapping.execution.implementation.rule.expression.AbstractExpression.express(AbstractExpression.java:54)
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.processSourceExpression(AbstractPart.java:117)
at com.sap.glx.mapping.execution.implementation.rule.part.TerminalPart.internalPartake(TerminalPart.java:23)
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:87)
... 29 more
Caused by: java.lang.NullPointerException: while trying to invoke the method java.math.BigDecimal.multiply(java.math.BigDecimal) of an object loaded from local variable 'l_first'
at com.sap.glx.mapping.execution.implementation.rule.invocation.StandardInvocation.step(StandardInvocation.java:136)
at com.sap.glx.mapping.execution.implementation.rule.expression.DeepExpression$Resolver.resolve(DeepExpression.java:45)
at com.sap.glx.mapping.execution.implementation.rule.expression.DeepExpression$Resolver.<init>(DeepExpression.java:27)
at com.sap.glx.mapping.execution.implementation.rule.expression.DeepExpression.internalExpress(DeepExpression.java:77)
at com.sap.glx.mapping.execution.implementation.rule.expression.AbstractExpression.express(AbstractExpression.java:50)
... 32 more
Caused by: while trying to invoke the method java.math.BigDecimal.multiply(java.math.BigDecimal) of an object loaded from local variable 'l_first'
... 37 more
Caused by: java.lang.NullPointerException: while trying to invoke the method java.math.BigDecimal.multiply(java.math.BigDecimal) of an object loaded from local variable 'l_first'
at com.sap.glx.mapping.execution.implementation.function.builtin.precisereal.PreciseRealMultiplyFunction.invokePrimitiveRowCell(PreciseRealMultiplyFunction.java:14)
at com.sap.glx.mapping.execution.implementation.invoker.MediatedPrimitiveRowCellInvoker.invokeNative(MediatedPrimitiveRowCellInvoker.java:115)
at com.sap.glx.mapping.execution.implementation.rule.invocation.StandardInvocation.step(StandardInvocation.java:133)
... 36 more

Universal Worklist task restrictions for ECC transactions

All,
We are on NW04 and have recently implemented the Universal Worklist (UWL) and have limited our tasks displayed to just two tasks as specified below as mentioned in thread: UWL restrict list of tasks to display .
supportedItemTypes="uwl.task.webflow.TS21300098, uwl.task.webflow.TS90700186"
These are both Web Dynpro java tasks (and configuerd in the Visualization SWFVISU) and this works as expected. We would now like to add a new task which is not web dynpro. It is a dailog task to an ECC transaction. If I add the task to the string of supported item types, it does not appear. If I remove the restrictions and change the supporteditemtypes parameter back to "uwl.task", then the new task appears and executes correctly.
Can anyone assist with getting the transaction task to be a supported item type? Do I need to add visualization for this task? If so, what is the visualization type? The options in the drop down in SWFVISU do not seem to apply.
By the way, the approval task I'm adding is delivered task TS40007901 for approval of the CATS Timesheet.
Any help is appreciated. Thanks in advance.
-Jeff-

You can call also pages using the IViewLauncher.
        <Action name="launchWebDynPro" groupAction="" handler="IViewLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
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            <Property name="openInNewWindow" value="yes"/>
            <Property name="display_order_priority" value="5"/>
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But why would you want to have the navigation too in a new window ?
That would confuse me as a user to have 2 navigations in 2 windows.
The problem with UWL in general (using a popup) is that after you are finished in the popup,
the task is still there. I get lots of complaints; waiting for EhP3 or 7.3. There should be a instant refresh UWL feature.....
Regards,
Kai

BPM worklist app views are not visible in IPM task viewer

Hi,
we upgraded our system from 11.1.1.3.0 to
weblogic 10.3.5.0
SOA 11.1.1.5.0 with BPEL processes
ECM with IPM and UCM 11.1.1.5.0
after upgrade i have problem with profiles in IPM task viewer page. Views are created in BPM worklistapp and all users can see tasks assigned to them there. But those views are not visible in IPM task viewer page (i tried it using driver page). Because of missing profiles/views users can't see and process tasks assigned to them. In log files isn't raised any error message.
Everything was working before upgrade. Can someone help me with this? What can i have wrong there?
Thanks a lot in advance for any help
Edited by: 914063 on Jun 20, 2012 12:56 PM
Edited by: 914063 on Jun 20, 2012 12:57 PM

Hi Renuka,
There are basically two ways to create an ADF UI for a BPM Task:
1. Generate it from the task
2. Create a ADF Taskflow based on Human Workflow Task
Since I tell this by heart, I might be slightly wrong in the terms.
You probably want to try the second option. It is accessible from the "New Gallery". You'll have to provide the Human Task from the BPM project, but then you can build up the ADF Taskflow by your self, based on the customizations of the rest of your application.
Should not be rocket science for someone with ADF11g experience. Since it is not my dayly job, I need to figure it out every time again ;). But I did it in the past and it wasn't so hard.
Regards,
Martien

Universal Worklist Configuration

Hey guys
Please can someone tell me where I can find a universal wordlist config guide for EP7.0?
Many thanks in advance
Jo-lize

Hi
This are the steps need to be followed.please do give full points
The Universal Worklist (UWL) gives users unified and centralized way to access their work and the relevant information in the Enterprise Portal. It collects tasks and notifications from multiple provider systems SAP Business Workflow, Collaboration Task, Alert Framework and Knowledge Management Recent Notifications - in one list for one-stop access.
Administration and configuration for the Universal Worklist (UWL) is described.
General Prerequisites
1.     As an administrator, you have full administration rights for the Portal and the required business workflow rights in back end system (reference roles such as SAP_BC_BMT_WFM_UWL_ADMIN and SAP_BC_UWL_ADMIN_USER). Refer to SAP note 941589.
Summary
Symptom
UWL administrative and/or end users are not allowed to perform or look up business workflow functions or data in the backend system.
Reason and Prerequisites
Corresponding adminsitrative and end users in the backend systems are created from scratch and have zero initial authorization.
These roles are provided as an option to enable UWL administrative and end user authorization to readily utitlize the APIs of the SAP Business Workflow and relevant basis components remotely.
(Note: Usually these roles are not needed as backend user is already assigned with roles that have sufficient authorization.)
Also refer to BWF note 938717 for the corresponding roles required by business workflow.
SAP_BC_UWL_ADMIN_USER
For UWL administrative user who mainly deals with business workflow system registration.
SAP_BC_UWL_END_USER
For UWL end user to carry out all business workflow actions currently supported in UWL.
Solution
The roles can only be imported with a support package
Header Data
Release Status:     Released for Customer
Released on:     25.04.2006 04:57:52
Priority:     Recommendations/additional info
Category:     Advance development
Primary Component:     EP-BC-UWL Universal Worklist
Releases
SoftwareComponent     Release     FromRelease     ToRelease     AndsubsequentSAP_BASIS     60     640     640      SAP_BASIS     70     700     700
Highest Implemented Support Package
SupportPackages     Release     PackageNameSAP_BASIS     640     SAPKB64017SAP_BASIS     640     SAPKB64019SAP_BASIS     700     SAPKB70008SAP_BASIS
Summary
Symptom
This note delivers two roles (PFCG) with the authorizations required to display and edit Business Workflow work items in the universal worklist.
SAP_BC_BMT_WFM_UWL_ADMIN
This role has the workflow authorizations required to perform the configuration for the Business Workflow connection in the universal worklist. These are authorizations for Business Workflow interfaces on the back-end system. The role does not have any authorizations for the portal or other interfaces used by the universal worklist.
SAP_BC_BMT_WFM_UWL_END_USER
This role has all workflow authorizations required by end users to be able to edit Business Workflow work items with the universal worklist. The role does not have any authorizations for the portal or other interfaces used by the universal worklist.
You can either use the two roles directly or as templates for your own roles.
Note 941589 contains more information about roles with authorizations for the universal worklist.
Other terms
Universal worklist
Solution
The roles can only be imported with the relevant Support Package.
Header Data
Release Status:     Released for Customer
Released on:     20.04.2006 07:43:26
Priority:     Recommendations/additional info
Category:     Advance development
Primary Component:     BC-BMT-WFM Business Workflow
Secondary Components:     EP-BC-UWL Universal Worklist
Releases
SoftwareComponent     Release     FromRelease     ToRelease     AndsubsequentSAP_BASIS     60     640     640      SAP_BASIS     70     700     700
Highest Implemented Support Package
SupportPackages     Release     PackageNameSAP_BASIS     640     SAPKB64017SAP_BASIS     700     SAPKB70008
Related Notes
941589 - UWL: administrative and end user roles
Attributes
1.     Make sure that each user is known to all connected SAP systems as per role requirement (make sure that there is one-to-one mapping between the portal user and the backend user)
If an iView is based on a system object defined in your system landscape, you must assign user permission for the relevant user, group, or role to the system object, as well. User permissions assigned to a system permits the iView to retrieve data from the respective back end application through the system object at runtime.
2.      Each connected SAP system for back end system (below release 7.0, WP-PI plug-in 6.0) has the connection to its respective SAP Internet Transaction Server (ITS)
Authorizations needed for working with Business Workflow
Normally, when the corresponding back end system user already has the correct authorization to work on the Business Workflow directly, no additional setup is required when working in UWL. However, manual configuration to assign RFC access authorization to the following function groups may be needed (Note: this is not common):
1.     ●      Function group and transaction SWK1 (for back end systems using WP-PI plug-in)
2.     ●      Function group SWN_UWL_WL (for back end system on release 6.40 and above, without the need of WP-PI plug-in)
3.     ●      Function group SWRC, SSCV (for all cases)
4.     ●      Authorization rights for SDTX
User Mapping:
1.      Navigate to User Administration ®identity Managementà User Mapping.
       2.      There are three scenarios:
○     Portal user ID is different than the back end SAP user ID and back end SAP user IDs are different in all back end SAP systems connected to the portal (UIDPW)
1.      Maintain the user mapping for each portal user corresponding to all the respective back end systems
2.      Portal user ID is different than the back end SAP user ID and backend SAP user ids are the same in all back end SAP systems connected to the portal (logon ticket)
Maintain the user mapping for each portal user to the reference system
3.     Portal user ID is the same as the back end SAP user and back end SAP user IDs are the same in all back end SAP systems connected to the portal (logon ticket)
1.       No user mapping is necessary
User Permissions
According to the prerequisites, if an iView is based on a system object defined in your system landscape, you must assign user permission for the relevant user, group, or role to the system object, as well.
User permissions assigned to a system permits the iView to retrieve data from the respective back end application through the system object at runtime.
     Procedure
       1.      Navigate to System Administration ® System Configuration ® Portal Content. Open the folder where the existing systems were created.
       2.      From the available system list, click with the secondary mouse button on the system name and choose Open ® Permissions.
       3.      Assign permissions. Make sure that under the Administrator column you assign Read permissions for the assigned role (for example for role eu_role). Also mark the check box End User.
       4.      Choose Save.
     Registering the Provider Systems
Each UWL iView can retrieve work items from multiple Business Workflow back end systems. Register each back-end connection to be used with the following procedure:
On the port...
       1.      On the portal, choose System Administration ® System Configuration ® Universal Worklist and Workflow ® Universal Worklist Administration.
The Universal Worklist Systems list appears. Here you can define connectors and systems as item providers for the Universal Worklist.
       2.      To add a new entry, choose New. To edit existing information, select (highlight) the row and choose Edit.
       3.      To save the current system registration, choose Ok.
       4.      Multiple system connections are defined by repeating the above steps 1 to 3.
Table describing the parameters
Parameter     Description and Use
Connector     This is the identifier with which the connector is registered. It indicates the type of items retrieved through the connection. For example: WebFlowConnector.For connector types WebFlowConnector or Alert Connector item types have to be registered with the UWL service after defining a new system connection.
Configuration Groups     Leave this blank, when working with the default UWL iView. You can add a number of configuration groups separated by commas but only one configuration group per iView. first installed, one UWL iView is defined. The System Configuration Group property for that iView is empty (blank). This means that no System Configuration Group is named, but in effect there is only a single group. The default behavior for the blank setting is this: when any user logs onto the UWL iView, UWL tries to log that user onto all registered back end systems. There is a limitation with the blank setting. When a large number of systems are accessed during log on, the overall portal load is increased. Also, the user receives error messages from those back end systems that have no user account for the particular UWL user. For large system landscapes do the following:...       1.      Partition back end systems into groups. This is accomplished by creating additional UWL iView instances, each of which refers to a specific group of backend systems. The group is defined, using the System Configuration Group iView property.       2.      Then use the value of the System Configuration Group property when registering back end systems by placing it in parameter Configuration Group, when you register the SAP system.
System alias     The name of the alias for the back end system, as defined in the system landscape. The length cannot exceed 25 characters.If Web Dynpro applications are configured on a SAP NetWeaver Application Server which is different from the SAP NetWeaver Application Server of the system alias, then specify that system alias as a Web Dynpro system
Web Dynpro Launch System     Enter the Web Dynpro system name if the SAP NetWeaver Application Server for the system is not the same as that running the Web Dynpro.Leave empty otherwise
User Roles     Restricts who can get work items via the user role. For example, you can assign a portal role here, such as buyer. Only users with the role buyer will see items from the provider system in UWL.You can have multiple user roles separated by semi-colon. By specifying user roles for the portal users, it can be restricted as to who gets the work items in UWL. For example, you can assign a portal role to a user, such as buyer. Only users with the role buyer will see items from a system, for example, B7QCLNT000 in UWL.
Pull Channel Delta Refresh Period (in Seconds)     Delta Pull mechanism of UWL enables new items to be fetched from the back end SAP systems every minute by default every 60 seconds, and every 30 seconds for alerts. However, this can be configured. The user does not need to use the refresh function to update the inbox. Once items are retrieved, timestamps are updated for the users whose items are successfully retrieved. These retrieved items are updated in the UWL cache. Setup necessary from Business Workflow to enable Delta Pull MechanismSome configuration settings are required if you use the UWL and the Extended Notifications for SAP Business Workflow. Define the following two batch jobs:...●      Background job (for example UWL_DELTA_PULL_1), consisting of a single step of ABAP report RSWNUWLSEL in FULL mode, using a report variant.Run the job once a day.1.     ●      A background job (for example UWL_DELTA_PULL_2), consisting of a single step of ABAP report RSWNUWLSEL in DELTA mode (default mode is delta, so report variant is optional).Run the job every one to three minutes (depending on the performance of the back end SAP system).Setup necessary from UWL to enable Delta Pull Mechanism The UWL service user in portal, with user id uwl_service, has to be granted access to the corresponding back end systems. This is a predefined service user provided by UWL. When the back end system is configured in the UWL administration page, an automated process is triggered to create a corresponding UWL service user in the back end system.Check role assignments and profiles status of this automated generated UWL service user and perform user comparison if necessary.●      If SAPLogon ticket is used (without using user mapping), you first create the system entry. A message about uwl_service user appears. Then in the back-end system give the uwl_service user an initial password. Now edit the system entry.●      If user mapping is used, you can first configure the back end system in the UWL administration page. Then access the respective back end system to initialize the password for the user uwl_service. Then, do user mapping in the portal as usual for service user uwl_service.In case uwl_service fails to be created in the back end and does not exist, you can manually create a back end user with the id uwl_service and assign the role SAP_BC_UWL_SERVICE and the rights as other end users.ORMap uwl_service to an existing back end user. Make sure that there is no multiple user mapping (there must not be two portal users mapped to the same back end user). This back end user must have the role SAP_BC_UWL_SERVICE.
Snapshot Refresh Period (in minutes)     All items at the current time are fetched from the backend (for example from the SAP Business Workflow). The cache is synchronized thereafter. New / modified / deleted / updated items are fetched every session (every log on) if you leave the field value empty or enter a negative number.To specify a particular time frame for which the refresh occurs, enter the number of minutes
The above registration procedure is usually sufficient to use a UWL iView. Item type retrieval and registration requires a connection to the systems and may take a couple of minutes.
For each system, they are generated as the configuration named uwl.webflow..
In Manager Self-Service (MSS), the Universal Worklist groups together in Workset: Work
Overview the various workflow tasks and alerts that are relevant for a manager.
The standard MSS delivery includes the configuration file com.sap.pct.erp.mss.001.xml for the universal worklist.
1. In the portal, choose System Administration →System Configuration →Universal
Worklist and Workflow →Universal Worklist →UWL Systems Configuration.
2. Create the following system connections:
If you have already registered a suitable connector to the system connected to
the system alias, the existing connector is sufficient and you do not have to
register an additional one.
○ System alias: SAP_ECC_Financials
Connection types:
■ WebFlowConnector
■ AlertConnector
○ System alias: SAP_ECC_HumanResources
Connection type WebFlowConnector
○ System alias: SAP_SRM
Connection type WebFlowConnector
Leave the Web Dynpro Launch System field blank for all system connections.
With regards
subrato kundu

Universal Worklist Error

I am receiving the following error when I try to forward a task through the Universal Worklist:
This item is no longer valid. Select another item or refresh the item list view.
Error Detail: Tue Aug 16 15:02:50 EDT 2005 (Item) Item is missing from the UWL persistent cache
I select the "Forward" button and then select a user from the dropdown list. When I select "Submit" I receive this error.
Does anyone have any experience working with the Universal Worklist and have encountered this issue?
Please advise.
Thanks.
Jason

we have a similar problem to this one. We have a user who is receiving the error message "Item is missing from UWL persistent cache". It seems that the old messages are displayed in the inbox initially until a refresh is automatically performed a few seconds later and it is not until this point that the current messages are displayed.
Any ideas ? Thanks.

Universal worklist iview didn't not display items of CRM workplace inbox

Hello experts,
I had configurated the UWL as follow steps:
1.Define our SAP system :
   CMDCLNT100
2. Create a system alias to uniquely identify the system:
    SAP_CRM
3. Define exact settings for technical connections:
    Has been difined.
4. Define how users are mapped:(not difined, we used sso with ticket, and the
    user name of all SAP system is same )
5.Test system connections:
   HTTP/HTTPS failed.But the SSO is working fine .
6. Add the new system to UWL configuration
    succssful.
7.Register work item types
   successful.
8.Connection status :
successful.
At the same time , the sso user XC03,XC04 both had the roles SAP_BC_UWL_SERVICE,SAP_BC_UWL_END_USER,SAP_BC_UWL_ADMIN_USER in CRM.
But there is no items in "task" tab of Universal Worklist iview of Portal user XC03, there are more than 10 items of CRM user XC03 in workplace inbox in CRM.
On EP7 SP6, CRM 5.0 .
Urgent!
What is the nature reason and solution ?
BR,
Jianguo Chen

Hi Karri,
could you please give me a link towards the Universal Worklist forum? I could not find it.
By EDIT I mean the editItem action. (http://help.sap.com/saphelp_nw73/helpdata/en/4a/f09ebd4a5a6d62e10000000a42189c/frameset.htm)
I tried to only configure the iView by the excludeActions property but I had the same problem, that the 1st iView acted according to the configuration, but the 2nd not.
In the Detail View, the editItem action can be found in the section "You can also" -> "Edit Task". When I click it, a popup appears where I can edit the task.
Regards,
Milena

Initial view of Universal Worklist has no tasks.

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