Initial View set in PDF Document not working.

I have a PDF document w/Initial View in the Document Properties set to Navigation tab: 'Bookmarks panel and Page', and Open to page '1''. However, when I send this document out, the Initial View settings do not happen (The PDF opens to the page last accessed before the document was sent and the navigation pane does not display). Help - what am I missing or doing wrong when trying to distribute PDF?
I am using Acrobat X Pro.

It might be the settings in Acrobat that is causing the problem. Edit – Preferences…, under Categories select Documents. Uncheck Restore last view settings when reopening documents.

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initial view (which can be modified in an epilogue.ps file) and the actual
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Initial View set in PDF Document not working.

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