Initialise Error

In downloading Adobe Reader to my XP professional I get an error Failure to Initialise

Thank you for taking the trouble to help me with my problem. Fortunately one of the sites listed on your forum [get.adobe.com/uk/reader/completion installer = reader_10.1.3_English_UK for windows ] has enabled me to get a copy of Adobe Reader without any difficulty. Prior to this I had tried the standard sites recommended by Microsoft and even with virus protection turned off and firewall removed I got the same failure with Failed to Initialise error'. All very strange until I realised from your Forum that many other people were getting the same problem. Is it specific to XP professional users? I shall test the site you recommend and get back to you. Many thanks Richard

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