Initiating external usb hard drive that has been formatted for Windows

I have a 400GB USB external hard drive and it was working fine until I tried to erase it in disk utility and it wouldn't work and kept causing disk utility to freeze up and it was very difficult to force quit even.
I took it to a PC shop and they reformatted it for windows and it worked on their windows so I thought I would try and reformat it again in disk utility to run on mac but it just did the same things and froze again.
If anyone can understand what I am babbling about could you please give me some advice before I give up
Thanks
Kevin

No it has to be formatted for OS X. Mac Extended (Journaled).

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