Injured iPod

My iPod slipped out of my iPod sock and I know they are not any good at protecting and I need a better one, etc. But, it is hurt and needs to be repair. The thing is what do I say? "Dropped on kitchen floor, makes a clicking noise, and will not go into diskmode, will no sync with computer and error icon" <---Maybe? Is this what I need to send in to the repair report?

Send in your iPod. You can use the form here: iPod Repair.
Don't mention that you dropped it.
If your iPod is less than 6 months old, you may be able to get a replacement free of charge. If it is more than 6 months old, you will have to pay for shipping both ways.
Whether your iPod is replaced or not is up to the technicians who check out your iPod. If they figure out you dropped it, you'll get your iPod returned to you.
~Lyssa

Similar Messages

My Ipod Touch is completely unresponsive and shows no signs of functioning.

     I had received the Ipod from a sibling after they obtained the iphone 5c and I haven't touched it since I got it. It was working fine while my sister had it and as far as I know there are no injuries on the device besides the countles back scratches. Now that I have explained the conditionof the device, time for the problem. it is a 8gb 4th generation.
     The ipod will not turn on or even show the apple logo. It doesn't charge either and I have tried charging it with multiple usb cords, ports, and multiple windows running desktops. The device will not be recognized by any computers AND isn't recognized by itunes.
     I have tried to reset it and even charged it over night to no avail. I looked around endlessly on the internet but haven't found a solution. If someone can assist me with this problem i would be soooo happy.

In the evenings and at night it can take an hour or more to get a response
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Sync Outlook Calendar with iPod doesn't work with iTunes 7?

Ever since I've upgraded to iTunes 7, when I try to sync my Outlook Calendar with my iPod - either Outlook crashes or it says it's doing it, but the calendar on my iPod is now blank even when I have things scheduled on my calendar.
Is there any fix or work around for this? Is anyone aware of this problem?

This is meant with a bit of humor in the first part of my response to illustrate why polls asking for people not having a problem can be inaccurate here. Then I will get into some suggestions that are more techical in nature.
If you walk to the waiting room at your local hospital's emergency room, and ask is there anybody here who is waiting to see the Doctors who is not sick or injured, please speak up. If everything was working, would you be here to post?
If you turn off Outlook Syncing, and turn it back on, do you get the Windows security screen? It might pop up under the iTunes 7 window. There is a screenshot of the window I am referring to here:
http://docs.info.apple.com/article.html?artnum=302268

Contacts are not syncing to MobileMe, iPod or laptop

Tried syncing after the MobileMe switch, and my calendars and bookmarks updated fine, but my contacts did not. I could not get new and modified contacts from my MacPro to my MacBook or my iPod Touch, even after trying numerous times.
I tried resetting the data on MobileMe from my MacPro using "Reset Sync Data" from the Advanced option on the Sync tab in System Prefs, to no avail.
I then tried unregistering all computers, deleting the information for MobileMe, and resetting the Sync History in iSync itself, and starting from scratch and still nothing.
I have 314 cards in my Address book on my desktop but no matter how many times and what I've tried on syncing MobileMe, this is still what I see when I go to /contacts on www.me.com:
"You have no contacts.
Click the 'New Contact' button in the toolbar or turn on Push on your iPhone or iPod touch and Sync on your Mac or PC. Learn more…"
Even more frustrating is now that I've reset everything to try to force the sync data to reset, my contacts are only on my MacPro, and not on my iPod or laptop at all anymore where I really need them.
(And now I notice that MobileMe is not updating changes I've made in iCal on the MacPro.)
Any help will prevent me from going insane, destroying property and injuring myself or others. Thanks!
(P.S.: Sync has always been a little flaky, so I'm posting this here as well as in the MobileMe forums in case it has to do with iSync and my system instead of MobileMe.)

Where is my address book - cannot access contacts - unable to sync address book from .mac to mobile me - are they all lost??????? I understand "they" are working on this? when will I have access to my contacts, etc? VERY FRUSTRATING - I have not memorized my contacts!!!!!!!

Calendar sync crashes iPod

I'm trying to sync iCal to my 5th gen, 80 GB iPod. I'm running OS X 10.4. 8 with all avaialble updates installed and iTunes 7.02.
I can happily sync videos, songs, games, address book to my iPod but whenever I enable calendar sync the iPod goes into a rebooting loop that is very hard to get out of (while rebooting I press Play and select to go to some special iPod mode and then I have to restore the iPod).
Is this is a known problem and is there a solution?
Thansk
5th gen 80GB Mac OS X (10.4.8)

This is meant with a bit of humor in the first part of my response to illustrate why polls asking for people not having a problem can be inaccurate here. Then I will get into some suggestions that are more techical in nature.
If you walk to the waiting room at your local hospital's emergency room, and ask is there anybody here who is waiting to see the Doctors who is not sick or injured, please speak up. If everything was working, would you be here to post?
If you turn off Outlook Syncing, and turn it back on, do you get the Windows security screen? It might pop up under the iTunes 7 window. There is a screenshot of the window I am referring to here:
http://docs.info.apple.com/article.html?artnum=302268

Why does it take. So much longer for YouTube videos to load on my iPad 1st gen. then on my iPod touch?

Why does it take so much longer for YouTube videos to load on my 1st gen. iPad then on my iPod touch or my laptop?

This is not the place to make a point. This is a user to user support forum. I do not need instructions about the use and care or alleged failure of cables. At no time did I ever say or imply that you were an idiot, that is your statement and words, not mine. Take the time to Google and you will find instances where there have been injuries and death dealing with 3rd party cables and chargers. The abilities that Apple has for manufacturing and what business decisions they make in creating their products is nothing more than speculation, and that is not allowed under the terms of the forum that you agreed on when you joined here. If you want to rant at Apple, then use the feedback link, www.apple.com/feedback. Other users cannot do anything for you.

Louisiana iPod decibel Lawsuit

http://www.cnn.com/2006/LAW/02/01/ipod.suit.ap/index.html
I recently saw this lawsuit report on the CNN website. Now my opinion is that if you are silly enough to crank your ipod up to the point that you are injuring your hearing then you probably shouldnt be a ipod owner. However since having people take an IQ test before they buy an ipod is just as silly I think another approach is called for. I wonder how difficult it would be for Apple to program into the iPod that when it is turned up beyond a certain level that a warning would appear on the screen. Maybe that warning should be something to the effect of "your going to go def doing this", or maybe "this isnt a good idea", or maybe "hearing loss immenent!". Either way... sueing Apple because your ipod made you def is a lot like suing BMW because your gas pedal allowed you to get a speeding ticket.
Long Live the iPod!

You had to submit a claim form by September 30, 2005.
http://www.ilounge.com/index.php/articles/comments/apples-ipod-battery-settlemen t-explained/

Ipod Light wont come on when it say do not disconncet..

my ipod light wont come on when it says do not disconncet... hmmm..i am just wondering why its doing that cause its doing it with mine and my moms...it really weird... any idea why it could be happening? or is it just cause this pc is 7yr old?

When you plug it in, and it says "Do not disconnect"?
The light is supposed to stay off.
Right. Mine doesn't come on either.
You've got a normal, healthy iPod. You wouldn't believe some of the horrible injuries we see here, so just breathe out and be glad to be alive!

My ipod deleted crucial apps? how can I fix this?

My ipod touch deleted itunes, app store, youtube, safari and camera. I cant remember if it was after a sync, the battery ran out, or after I turned it off. I tried restoring it to its factory settings over the computer. but then it refused to take any of my apps and some of my videos, though it did keep my music it has a small crack in it because I dropped it a month ago, although that shouldnt have injured the software, is it still under warranty? does anyone have any suggestions?

Then try the stand ard fixes:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup
- Restore the iPod to factory defaults/new iPod.

Very odd things happening to my iPod...

Well, I'm not going to lie, this started off with me dropping my iPod onto a hardwood floor. Since it's relevant, the song playing at the time was "Deliverance" by Opeth. About 15 minutes later, I turned on my iPod and played the same song. It went to the play screen, stood at 0:00 for about 10 seconds, then returned to the menu. I figured well, I can listen to it later, so I selected another song from the same artist. The exact same thing happened. I figured maybe the fall had injured this artist's files in some way, so I played a different song by a different artist. It stood at 0:00 for about a second, then started playing, as usual. When the song was finished, I played a different song by the new artist and the same thing happened to this song as did what happened to the Opeth songs. I figured I'd give the thing a little rest, so I went to bed (this was last night) and woke up again this morning, eager to see if it was working. I picked it up, selected a song, and it played perfectly. Everything seemed to be in order. Unfortunately, about an hour ago, I decided to put some new songs in, so I plugged my iPod into the computer. Nothing happened. The computer played the characteristic noise, and my ipod is saying it's being charged and "Do not disconnect", but the computer is saying it doesn't exist. No tab under "Purchased Music", no device registered in My Computer, nothing. I tried a few help topics on this website that seemed relevant, but nothing seemed to be able to pinpoint exactly what I had wrong. I figured it might be a little messed up on my current computer, so I moved it to my other computer, exactly the same except for it is another system. Same results. I know it's from the iPod itself then.
I just "Restored iPod to factory condition" (Apparently my computer could recognize it was plugged in for that). I'm having the same effect. Is there something I can do to fix my iPod, or do I need to buy a new one?

If you've completely restored and resynced your iPod (and it did indeed resync all the music properly) but still won't play right then it is indeed in need of repair or replacement.
Dropping an iPod isn't a Good Idea but it does happen. And things do break.

I just bought an iPod Touch...

Well, ive been reading about a bunch of problems on this forum that ipod touches are having...
Such as Apple Lossless Skipping (What is that anyway?), and a bunch of other stuff...
So...Should I Be regretting my purchase? Is the iPod touch really that bad?

Keep in mind that this is a technical support forum. The vast majority of the people who post here are people who are having problems. The ones who aren't having problems are out enjoying their iPods. It's kind of like going to an emergency room and assuming that, because everyone there is sick or injured that every one in the whole city is sick or injured.
If you don't rip your CDs in Apple Lossless, than you don't need to worry about whether or not the iPod skips while playing those tracks. Most people don't rip in Apple Lossless because the resultant tracks are much larger and, with the stock headsets, most of us wouldn't be able to hear the quality difference.
I'm on my 2nd Touch. The 1st gen is still working perfectly. I just wanted the larger 2nd gen with the speaker. I've never regretted purchasing one. I've had iPods since the very first, 5 gig brick. The Touch is probably the most fun.
Best of luck.

Windows Vista: Ipod Error Message, no longer read by PCs

Hello,
I have a 5th generation black ipod video with 30GB of memory.
The other day I hooked it up to my laptop (Toshiba, 4 months old) that it's been functioning on with no problems whatsoever. This weird error message flashed twice about it not being able to sync because of some software problem.
Eversince then, the only thing I can charge my ipod on is the family treadmill in the basement (~_~) as no other computer in the house recognizes it. I can't even charge it through the wall sockets, either.
I have changed the ipod cord, still no luck. I've also reset the device about 3 or 4 times and uninstalled, restarted the laptop then reinstalled itunes. I would like to reset it back to factory settings but that's impossible as computers/laptops don't pick it up. I live very far from a Mac store...
What's a girl to do? I can't live without my Busta Rhymes and Wu-Tang Clan!
Any advice would be greatly appreciated! Thanks!

you have to update Vista go to this site and up-date http://windowsupdate.microsoft.com

List view in iCal on my iPod touch is corrupted

The 'list view' seems to be all wonky in Calendar on my iPod touch.
The dates for a given day that's displayed don't make sense:
i.e. Sunday Oct. 27 2030 followed by Saturday July 14 2001 followed by Tuesday Jan. 16 2001 are listed in consecutive order instead of today, tomorrow and next day (with correct dates).
Also, the 'events' given for each day listed don't make sense and are often duplicated.
The 'day' and 'month' views however, seem to be ok and not corrupted. The 'list' field in the month view also seems fine ?
Has anybody experienced this ? Very frustrating, since I like the list view.
I make most of my entries/changes to iCal on our main desktop (iMac 24") then sync. to my iPod. The list view seems ok on the desktop.
Any help greatly appreciated.
ps. not sure if the problem corresponded with an upgrade of the Ipod software to OS 3.1 from 2.x....

See this previous discussion:
FIX for iPod Touch Home Button: Apple Support Communities

Multiple ipods belonging to multiple family members on one computer

How do I keep my family's libraries separate on one computer. I have been checking and unchecking songs each time I sync one of my children's ipods. It is driving me nuts. There has got to be a better way. My husbands library alone so far is 1300 songs. HELP!

When the iPods belong to different people, there are basically three ways of using multiple iPods on a computer and these involve:
a) Sharing a single iTunes library
b) Creating Multiple Libraries in a single user account
c) Creating multiple user accounts.
Note: When you are sharing an iTunes library, you don't have to set each iPod to update in the same manner, you can mix and match from the options below as each iPod has it's own update settings
Sharing a Library and/or User Account
If you want to share the one library, you can set either or all of the iPods so that they only get updated with only certain playlists (you can update from more than one if you wish): iPod - Syncing Music
Choosing the update option "Sync Music - Selected playlists" allows you to create a playlist specifically for the iPod and drag the tracks you want into it. If you tire of the list and want to change it, you just add or remove the songs you don't want. The ones you take out out remain in the library to be used some other time if you choose. You can read more about playlists at these links:
iTunes: Creating playlists of your favorite songs
How to create a Smart Playlist with iTunes
Or you can choose to update any or all of the iPods manually and just drag whatever content you want to them: Managing content manually on iPod and iPhone
Loading the iPod shuffle differs slightly but it can still be used with the others, for details have a look at this page: Adding songs to iPod shuffle - Windows
Multiple Libraries
It's also possible to have multiple libraries in a single account. To create or access a second (or more) library, hold down the Shift key in Windows when launching iTunes 7. In the resulting dialogue you will get the option to create a new library or navigate to the other Library.
Note: You can only have one Library open at a time and iTunes will default to the last library opened if you don't use the keyboard command to choose one. This can prove tricky when using multiple iPods, if you don't use the keyboard command you can risk syncing to the wrong library: Using multiple iTunes libraries -Windows
Separate User Accounts
Another option is to create a separate User account for each person on your PC or Mac. Different accounts by definition would give you completely separate libraries. Each account has it's own iTunes folder, Library and iTunes Music folder and you load it with CDs etc just as you did with your original one. The iPod can be set to update however the owner chooses, sync all, manual or sync specific playlists
I don't use Windows so I can't give you a step by step on that one, however I can point you to another web page which should help you out. You can read about Windows user accounts here:
Using Windows XP User Accounts
Create A New User Account In Vista

IPod no longer works with car stereo since upgraded MBA & iTunes

My iPod classic has worked just fine connected to my car stereo since i bought it last june. I just bought a new Macbook Air (OS 10.7.3) & installed ITUNES 10.6.1. After I synched my ipod for the first time its recognised by the car but i get a "can't read data" message. I re-formatted my ipod but its exactly the same. Do you think its the upgrade- or the cable? Has anyone else found a bug with this version of Itunes or the OS? I have my doubts a cable would make the difference, and my old ipod nano that i haven't synched for a while works fine.

If standalone works fine, then, most likely the 30 pin connect may have some dirt or lint, prevent data transfer.
You can try to blow it clean, if you have a can of compressed air or gas.
Alternatively you can connect it to the car stereo and do the RESET, while connnected.as follows
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
The Reset sequence may send a signal to the Car stereo to do the right thing

Injured iPod

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