Ink carriage won't move

I removed the print cartridge to send someone to the store for replacements. We lost power and the printer shut off. It is now back on, but the carriage returned to position on the right. The printer is giving me an ink cartridge error and the carriage won't slide left so I can replace the cartridges. Please help!

Hi @Mrsdoolie ,
I see by your post that the carriage isn't moving out, to reinstall the new cartridge. I would really like to be able to help you resolve this issue.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try these steps to see if it will resolve the issue.
Troubleshooting print carriage jams.
A 'Carriage Jam' or '0X610000F6' Message Displays for HP Photosmart Plus e-All-in-One (B210a, B210b,...
Hope this helps.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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    Hi,
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    ---- If my answer was helpful please click the Kudos star.
    If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
    (I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

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