Ink cartridge leaked all over printer

Black ink Cartridge leaked. Now gobs of black sticky tar-like ink inside printer. Any idea best way to clean it up?
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What printer model is this?
Where is the ink being seen?
Did you just recently replace the cartridges?
A damp cloth is the best way (Make sure to unplug the printer from the wall outlet)
I was an HP employee.
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My 920XL ink cartridge leaked all over the right inside of the printer ... can it be cleaned?

My Officejet 6500 wireless all-in-one won't print. the right inside of the printer is covered in black ink ... can I clean it

Yes you can clean it.
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I worked for HP but now I'm retired!

Black ink has leaked all over my printer.

The black ink cartridge has leaked all over my printer. There is GOBS of ink everywhere all over the sponge. A complete mess. I took it in to be serviced but was told it was impossible.I have only used HP ink catridges and never expected this to happen. I changed the cartridge two weeks ago. I read the thread but too much ink to clean. I am so upset since I need this to work. Now I have to buy a new one.Very disappointed in the product!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello there @niraknikos ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions
Regards,
R a i n b o w 7000I work on behalf of HP
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Cant load photo black ink cartridge into HP 5520 printer

Hi there,
Cant load photo black ink cartridge into HP 5520 printer.

Hi,
The Photo ink cartridge is not intended for the Photosmart 5520, the printer uses Black, Cyan, Magenta and Yellow ink cartridges as listed below as an example (The same applies for the US with the 564 ink cartridges):
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03340400&tmp_task=prodinfoCategory&cc=uk&dlc=en...
As you may find below as an example, the Photo Ink Cartridge only intended for printers which use 5 ink cartridges:
ONLY for 5-cartridge printers which use Black, Photo, Cyan, Magenta, and Yellow inks
Does NOT replace Black ink cartridge
http://store.hp.com/webapp/wcs/stores/servlet/PDPStdView?catalogId=10051&productId=502407&storeId=10...
Please let me know if I may misunderstood your intention,
Shlomi
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Ink pours out all over photo upon printing

I use the B9180 printer. The last time I went to print a photo, ink just poured out and coverd the entire page, completely saturating it. I could not tell exactly which ink cartridge it came out of. All the ink cartridges looked fine. So now I'm wondering if it could be an print head? Does anyone now of this issue and what could be wrong? Thanks.
Jerry

Hmm...

New Ink Cartridge but can not print out/copy any document.

I have HP Printer Deskjet 1050. I've just bought 1 x Original HP Ink Cartridge Colour Black No.61 that can be used as well for my HP Deskjet 1050 (because I could't get No.802 Black Cartridge). I have pulled out the empty one and pushed the new one in until I heard snap sound (I've followed as what is in the instruction poster). Before my old Ink was empty, I was able to print either black or colour. Now, after I've got new one pushed in, I couldn't print nothing, even the alignment page doesn't automatically print out after all cartridges are pushed in and cartridge door was closed. My Black Ink warning light is blinking all the time. I can scan to my computer/laptop but can not print it out or make copy from the printer. This printer is not compatible for my laptop with OS Windows 8.1 (64-bit), but I was able to use my printer for printing thru my laptop by using HP AiO Printer Remote. Please help?

Hi @KroebY,
Welcome to the HP support Forums! I see you have replaced the black cartridge on your HP Deskjet 1010, but it is not registering the new cartridge. You are unable to copy or print, you can make a scan. I notice you said your DJ 1010 was not compatible with the Windows 8.1 Operating system, there are full feature software and drivers available for your printer.
Let's start troubleshooting the print quality issues: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an...
Does this help, are you now able to print and make a copy? If yes, continue below:
Now, the software:
1. Unplug the USB if using a direct connection.
2. Remove the HP DJ 1010 software from your computers Control Panel's Uninstall a program option.
3. Restart the computer.
4. Make sure all the DJ 1010 software is gone from the programs list as well as your HP folder listed under the All programs in your Start Menu.
5. Now go ahead and download the software and drivers for your DJ 1010 (DO NOT plug in USB until the software prompts you to):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-117518-4&cc=us&dlc=en&lc=en...
6. Go ahead and print a test page.
7. If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if you are not able to print, and if the installation was successful. I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
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HP Officejet Pro L7780 ink cartridges leaking

The printer says I need to replace cartridges even though I already did. I discovered the ink is running throughout the printer, over the mother board and out the power supply connection. Has any one else had this problem?

Hi WelcomeCenter,
Thank you for visiting the HP Support Forums. Since this is a duplicate post I'm going to lock this one, please check your other post here for replies:
HP Officejet Pro L7780
Thanks!
Wendy M - HP Support Forums Moderator
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Why are my new ink cartridges with my new printer running out so soon?

The answer is simple, this information is directly from HP tech support themselves.
( The ink cartridges that come with new printers are complimentary and are not full and the ink status monitor that is used in the HP software is not accurate.)
Also the more you use the cleaning utility to clean the printheads use most of your ink.
This means that when you get a newprinter you have to buy new cartridges on the spot while you are purchasing the printer because you will running out very soon.

What printer model? Where are you located? The statements you make about starter cartridges are not true for any HP Inkjet sold in the US afaik.
It is true that running cleaning cycles will use ink. Running excessive cleaning cycles is not a good idea, besides using ink it can shorten the life of the printer. It is unusual for cleaning cycles to be needed at all during the life of a typical genuine HP cartridge.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Faint blue speckles and lines appear all over printed documents, Laser Jet CP3525dn

Dear Toner Problem Community,
Every time I print, faint blue speckles appear all over my document. When I print in mass, blue lines also begin to appear at around page 34, and double blue lines begin to appear around page 62. I performed "Process Cleaning" three times with no difference. Someone suggested vacuuming out excess toner, but I pulled out the cartridge and don't see any excess toner. Please help. Thank you!

PrepressPro1 wrote:
<snipped>... so if your looking for this forum to play detective and tell you who in your workflow set the elements to overprint, I don't think this can be done. I don't think I have ever seen Illustrator set any elements to overprint all by its self. <snipped>
Hi PrepressPro...
Many thanks for your earlier inputs, but not quite sure where you got the idea that i want someone or anyone to play detective... i've understood the Overprint problem... and moved on. If anything, maybe i was just musing and wondering if any particular action turns on "Overprint Fill"...
Or maybe, i was referring to the second question which has not been resolved yet... Quoting it below for easy reference:
++++
The other issue...
Same black background(s)... placed Photoshop file/s with a transparent background... Prints fine at the printers (various machines and media) ... But on the laserprinter an HP Color Laser Jet CP1510 series, there's a dark patch around the image (the actual file area).
++++
To elaborate, the pix above are product shots which have been cut out and placed on a transparent background... The PS file is then placed in AI CS4 with the object option selected to maintain transparency. The transparent area is printing darker on the printer above. But is fine when sent to commerciqal printers...
Attached is a scan of the problem...

Ink Cartridge Leaked

I bought a new ink cartridge for my Photosmart c6380 printer and the black ink leaked out into the printer. I cannot print anything without dark black lines down the page. I tried wiping it off but it didn't help as the ink is down inside the rollers where I cannot get to it. How can I fix this or is my printer ruined? If it is ruined what can I do since I bought a genuine HP cartridge and used it exactly according to specifications and it was a defective HP product that ruined my HP printer.

I suggest you Contact HP Support.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Turn off messages that quality ink cartridges installed with each printing

I have a HP Officejet 7410xi All In One. I have searched everywhere and can not figure out how to turn off the messages that tell me hp quality ink cartridges installed - 3 of them - each time I print.

Hello DIBB,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you wish to turn off the HP Notifications that are popping up on your screen. I am directing you to another thread on the HP Forums how do you turn off the low ink warning here @Jon-W has successfully addressed the issue that you are describing on the MAC operating system.
I believe this will resolve your issue to your satisfaction. Thank you for posting on the HP Forums. Have a great weekend!
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Dunidar
I work on behalf of HP
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Will 564XL ink cartridges work in HP6515 printer

I would like to know it the 564XL ink cartridges all colors will work on my PHOTOSMART 6515 PRINTER.

Hi,
Depending on where you are. In the US, it's compatible with the following printer (you have to check the label at the back to confirm the product number).
HP Photosmart D5400/D7500 Printer series
HP Photosmart All-in-One Printer - B109/B110
HP Photosmart C5380 All-in-One Printer
HP Photosmart C6300 All-in-One Printer series
HP Photosmart eStation All-in-One Printer - C510
HP Photosmart Plus All-in-One Printer - B209/B210
HP Photosmart Premium All-in-One Printer - C309/C310
HP Photosmart Premium Fax e-All-in-One Printer - C410
HP Photosmart B8550 and B8850 Photo Printers
Regards.
ps. Your printer is B211a
BH
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Brand new ink cartridges, cleaned, still not printing

Recurring problem on this printer, nothing helps. Brand new ink cartridges, cleaned the inkheads twice, read though solutions for de-clogging the vents. Able to print documents fine this morning, now---nothing. Black ink not printing. Frustrating, this is a recurring problem and am tired of going through more ink. Ran alignment, just says "alignment failed" but no solutions offered/no troubleshooting given. Suggestions?

Hi @OL5,
Welcome to the HP Forums!
I see that your HP Photosmart is not printing black. I am sorry to hear this, but happy to help!
For further assistance, I will need to know:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If the printer is connected, Wireless, or USB.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you are using genuine HP ink cartridges, or refills.
Once I know this information, I will be happy to do some further research for you.
Thank you for posting!
RnRMusicMan
I work on behalf of HP
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Ink cartridge that came with printer

I use the ink cartridge that came with the printer and it will not print, it tells me to load the ones that came with the printer, and it was loaded, but it will not let me print it continues to tell me to load cartridges that came with the printer how can I ever use my printer. I've had this printer for 6 months and have not been able to print.

Please read this post then provide some details. What printer model?
Some printers require setup cartridges for the first setup of the printer. Has the printer never worked for you? You will need to Contact HP for support. If you are in the US call 1-800-HPINVENt.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

What ink cartridges can my c4180 printer take?

We just received the printer from a friend and it's from Italy. I was just wondering what ink cartridges are compatible for my printer because when I looked for the same ink here in the Philippines they told me that I will not be able to find the same kind of catridge that my printer has installed inside which is hp337 black i forgot the code for the tri-color but i know that it also have a 3 digit code. Thanks.

So if the printer is originally from Italy you'll need to get a region reset in order to purchase & use supplies from the Philippines.
You'll need to contact HP Support to get a region reset. More details in the link below....
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Finding-and-installing-cartridges-...
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Ink cartridge leaked all over printer

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