Ink Cartridge replacement

How do I get my unopened ink cartridge replaced? My old printer has just died and likely I am going to buy a new HP if I can get new ink by sending back the unused cartridges.

Hey @manfredRo,
Welcome to the HP Support Forums!
I understand that you're interested in swapping out an unopened ink cartridge for an ink cartridge that would be compatible with your new printer. What I would suggest at this point is to contact our HP Technical Support queue by phone to see if there are 'swap' options available to you.
HP Technical Support can be reached at:  800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
Best of luck!
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Similar Messages

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     After receiving cartridge shipment: Wshen I get the First Instant Ink Cartridge Replacement Indication:  Do I Replace one or all cartridges ?? Or do I expect to get a separate cartridge replacement notification for each color when the originls expire?  
    This question was solved.
    View Solution.

    Hello schrec,
    Welcome to the HP Support Forums!
    I see you have some questions regarding Instant Ink, I would like to do my best to answer them for you. You will get separate notifications for each cartridge.
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    Storing Opened Cartridges and Printheads<---
    If you have more questions, I will be only a post away.
    JERENDS
    I work on behalf of HP
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  • Office jet 6310 ink cartridge replacement

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    Did you buy the printer in one country and then move to another?  If so you will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
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  • HP "02" ink cartridges replaced by "363" ones

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    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • Ink Cartridge Replacement Order

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    @Philngroovy, Welcome to the forums!
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    Thanks!
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP 8600 Ink Cartridge Missing Message?

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    Dear hotpep,
    Here you have a document where explain it:
    http://support.hp.com/us-en/product/HP-Officejet-Pro-8600-e-All-in-One-Printer-series---N9/4322914/m...
    http://support.hp.com/us-en/product/HP-Officejet-Pro-8600-e-All-in-One-Printer-series---N9/4322914/m...
    You can do the solution from Youtube video at your own risk.
    I hope you find it helpful.
    Greetings.
    * I am not an employee of HP, my work is voluntary.
    If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
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  • Can I use the black ink cartridge only, & quit replacing the color cartridge when it's empty?

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    Can't agree more. HP's strategy of getting more sells of its cartrige is notorious. It really drives consumers away. I am ditching my HP printer and getting a Brother instead.

  • Black ink cartridge not working after replacing

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    It is definitely a hardware problem then.  Try the steps in the document below.  If that doesn't work, you will need to contact tech support.  If you are still in warranty, HP may replace the printer at no cost to you. I'll link the information to get in touch with them below. The link will take you to a form to fill out. Once you fill it out and it is processed, it will give you the printers warranty information, a case number, and the phone number to call.
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  • Blurred Photo Printing after replacing ink cartridges

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    Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet Pro 8500A, on Windows 7, after replacing your Ink Cartridges. I am happy to help!  Please, try the steps within this guide, Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series. If the guide does not resolve your issue, Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Hope this helps!  “Please click the Thumbs up icon below to thank me for responding.”

  • HP Photosmart D7560 replacement ink cartridges

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    Narissara
    I work for HP.
    Did my response help with your issue? Please give me Kudos by clicking the "Kudos" button to the left. Thank you!

  • Printing error after replacement of ink cartridges

    I just replaced the black and the color ink cartridges in my Deskjet F4800. I have done this successfully many times before. But this time, the tear-drop shaped light under the color ink level guage on the panel is blinking continuously, and the "E" (for error) sign on the fron panel is on. The printer refuses to print anything. I have tried removing and re-inserting the cartridges a couple of times, and resetting the printer, but to no avail. The HP Solution Centre software just reports an error situation and advises to remove and re-insert the cartridges, which I've done a number of times now without being able to solve th eproblem.

    Hey @subratabn ,
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    I worked for HP.

  • Printer screen frozen after replacing ink cartridge

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    Hi @lynetteheims 
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    If the issue persists, Please be sure to call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • 8500A won't print since I replaced ink cartridges.

    Hi.  Ever since I replaced all the ink cartridges (with genuine HP parts)  on my printer it won't print except very faintly in two of the colours, and not at all in the other two.  I've cleaned the printheads, and tried to align the printheads.  Aligning the printheads failed.  Why would the printer suddently stop working after replacing the cartridges, and what else can I do to fix the problem?  I found a page about replacing the printheads, but can't find any info any where about where to buy these parts or how much they cost.  I tried to find a repair place near me but the search came up with no results.  Any help you can provide would be appreciated.

    Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet Pro 8500A, on Windows 7, after replacing your Ink Cartridges. I am happy to help!  Please, try the steps within this guide, Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series. If the guide does not resolve your issue, Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Hope this helps!  “Please click the Thumbs up icon below to thank me for responding.”

  • Replaced ink cartridges and no ink shown on new print outs

    I have a HP 8500 a9110 printer. I just replaced all three color ink cartridges (black cartridge is still good). After replacing, I tried to print and all that comes out are white print outs with no color or very slight tone. I attempted to go Tools and clean and align heads. The clean worked but received failure on align option. I turned off and unplugged unit and also removed and put back in new ink cartridges. I also removed the both heads and cleaned off with soft cloth. Has anyone experienced this issue before. Any assistance is appreciated.
    This question was solved.
    View Solution.

    Hi vegasbuddha,
    Sorry to hear that you're having problems.
    Are you using HP genuine cartridges? I'm asking because using any other cartridges could result in many hardware
    problems and issues also in ruining the printer.
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    Replace Print Cartridge
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    Also, cleaing the cartridges could help in this case. The instructions to do so are in this link:
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    Let me know how this goes and hope this helps! 
    **Click the KUDOS star on the left to say 'Thanks'**
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