Ink Cartridges Empty? HP Photosmart C6240

I have an HP Photosmart C6240 All-in-one
Windows 7 64bit (HP helped me git my new comp n' new printer synced a few mnths ago)
USB connection
Gateway Intel Pentium PC
Use only authentic HP 02 series cartridges
I was prompted to replace my Magenta cartridge and I did bout a week ago. Since I replaced the cartridge I've been receiving an Ink Cartridges Empty message everytime I print (anything).
Ink Cartridges Empty
To print in color, install the following cartridges: Magenta
To print in black only, click Black only. To begin printing on certain products, press the Resume button on the printer control panel. The printer will replace colors with grayscale.
To cancel, press the Cancel button on printer.
If empty Ink cartridge is not replaced soon, all printing will stop.
Black only OK
I just click on Black only to print docs n' stuff. I have allot of Photo gifts I am workin on for Christmas. I am stumped as what to do. Do you think I have a bad cartridge or somethin? The printer shows that my Magenta is full.
My printer doesn't seem to be under warranty anymore, even though I purchased it just a few mnths ago. Anyway, I love it. I had an older model Photosmart b4 this one and they are excellent for my photo hobby.
Thank you,
Mannytashey
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HP printers are warrantied for 1 year from purchase. Hopefully you have proof.
Look at page 31 http://h10032.www1.hp.com/ctg/Manual/c01147544.pdf
Don't get frustrated, you have help.
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Incorrect Ink Cartridge Empty error

I receive an Ink Cartridges Empty message for the yellow cartridge, when I try to print. I am given the option to either cancel and replace the cartridge or print in black only. I have replaced the cartridge twice, but still get the message. Does anyone know what I might do to fix this? Thanks.

Hello kirkpat
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are getting a faulty out of ink message on your printer. Now you did not specify which printer you have so I am going to give you some general instructions to try. First ensure that your printer is plugged directly into the wall and not into a power bar or surge protector. If you are curious as to why I ask this you can review at your leisure the HP Support document: Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. Now I would also like you to power cycle the printer, this means you turn it off, unplug it from both the wall and the back of the printer and wait a full minute before replugging it back in. If you are still getting the issue turn off the printer and unplug it again, after which I would like you to remove the ink and the printhead (if the printer has a printhead) and start the printer up without them installed. If you still get the error there is a printer issue. If you do not get the error then it is most likely an issue with the cartridges. Either way you can put them back in and call HP Technical support for additional help with this.
US support link to contact options for HP products purchased in the US.
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
Outside of US support link to contact options for HP products purchased outside the US.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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Ink Cartridges Empty Warning

When attempting to print with my c7250, I began to receive a message that stated:
Ink Cartridges empty.
To print in color, install the following cartridges: Cyan
To Print with black ink only, click black only. To begin printing on certain products, press the resume button on the printer control panel. The printer will replace colors with greyscale.
To cancel, press the cancel button on the printer.
If empty cartridges are not replaced soon, all printing will stop.
64 bit windows 7 OS.
OK, what I've done:
It showed to still have some cyan ink left when I started to get this message but I figured it might be off so I installed a new cyan HP cartridge. Same result only it shows full. I tried yet another cyan cartridge and again, the same result.
I have removed and installed the latest drivers and patches.
If I perform a calibration, the results are normal and the same with a print head clean. All colors show up.
It appears that others are having the same concerns on this forum but it doesn't look like anybody has an answer do they?
Thanks...

No answers here, but same problem. Same OS on one compter and Vista on the other. Check the print alignment all inks printed, then it won't print at all.
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cy

Black Ink Cartridge empty, Color Ink cartridge full. Is it ok to replace only the black on HP 4635??

Black Ink Cartridge empty, Color Ink cartridge full. Is it ok to replace only the black cartridge on HP 4635??

The cartridges can be replaced independently as they run out of ink, you do not need to replace black and color at the same time.

Can't print with just one black ink cartridge on HP Photosmart C309a

I have a relatively new HP Photosmart all-in-one print-scan-copy-fax, C309a. There are 5 ink cartridges, 4 small ones in black, yellow, magenta and cyan, then another XL black cartridge. Today the small black cartridge ran out. I ordered all 4 of the small cartridges. Apparently the small black one is called "photo black", the XL is something different. All are HP 654 ink. Anyway, here's what I don't get: There is still plenty of ink in the XL black. So why can't I print? I even set it to print in only gray-scale, using only black ink ; also set it to always print text in black. But when I print a page comes out barely visible, or blank. Print Test & Diagnostic Test comes out the same way.
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I have the same problem as redtailhawk, however no error messages. I have an HP Photosmart Premium C309g-m printer/copier/scanner. The cyan, magenta, and photo black cartridges were all low, so I replaced them with remanufactured HP564XL cartridges from 4inkjets.com, which apparently are from LD Products, which is on the labels on each cartridge. These are what I already had installed, and have been using sucessfully for the past two years or so. The printer will not print using the black ink cartridge since I replaced the other three cartridges. I believe, actually, that I tried to put a document and only the color text printed before I replaced the three cartridges. I tried another remanufactured black ink cartridge, thinking that the one I had installed might have become bad somehow. What I have tried:1. I cleaned the printheads from the printer network page, then did a 2nd deeper cleaning.2. I performed a hard reset by unplugging the printer while it was on, after it got finished performing all tasks, then plugged it back in 30-60 seconds later.3. I verified that all cartridges were properly vented.4. I soaked the printheads in hot water and noticed that quite a bit of ink flushed out of them. However, when I reinstalled the printheads and cartridges, all my ink level went down at least 50%. Before I removed the printhead, I also noticed that there was some black ink on the printhead that looks like it had leaked from the cartridge prossibly. When I run a print quality report or printer status report, I see that the black does not print at all; the other four cartridges all displays their levels. Also, every time I try to align the cartridges, the alignment fails. I do not get any error messages, though. I am running Windows 7 (x64) and printing via USB. I also tried printing via bluetooth as well as using the web services printer, neither of which worked. I also booted into Windows 8.1 (x64) RTM and attempted to print, but I'm having the same problem. Please advise me on what I can do to fix this problem, or if I have to buy another printhead. Thank you greatly in advance. Not sure if these would be useful, but I've include my printer's device information pages and well as the usage report.
Below is my printer's device information page: Below is my printer's usage report:

Computer still displays ink cartridges empty

Every time I print, this dialog box comes up. (I have replaced the cartridges)
It's been happening for awhile now. I continue to click black only and it prints, as everthing I have been needing to print is strictly black. However, now I am trying to print pictures and I need color. I need to clear this message...but have no clue as to how. The computer shows the correct ink levels as being full...but still I receive this message, and only on this computer. On the macbook, it doesn't pop up and prints just fine.
Anyone know how to fix this?
I have an HP all in one Photosmart C7280 operating on Windows 7.
Thank you.
This question was solved.
View Solution.

Hi gvchick03,
Welcome to the HP Support Forums! I see you keepp getting an error to print in black ink only or to replace the Cyan and Magenta cartridges, but the ink cartridges are full as per ink levels. Did you ever set the printing preferences to use black ink only or print in greyscale? Even though you select black only or grey scale it still requires all colors and pulls from all ink cartridges.
Please take a look here and make sure the preference is not set to black ink only or greyscale. See Step One:
Color Image Prints in Black and White
Now I would like you to remove all cartridges and do a hard reset on you HP Photosmart C7280, see here: Resetting the Printer
Once the printer is full initialized, please replace each cartridge one by one. Now check the ink levels are they still showing as full? Try printing a test page, do you still see the error message come up?
Now go ahead and run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Let me know the outcome, I look forward to hearing from you.
Thanks,
HevnLgh
I work on behalf of HP
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Ink Cartridges Empty -Print Black Only message

Need some advice: I continue to get the following message: "To print in color, install the following cartridge- Cyan...To print in Black only...press OK
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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C6150 message says unable to print due to ink cartridge empty BUT I just replaced the cartridge

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I am sorry that you are having that issue with the printer. Here is a document that addresses quality output for your printer. It will give you troubleshooting steps to try to resolve that issue that you are having. Here is a link to that document.
http://h10025.www1.hp.com/ewfrf/wc/documentdocname=c01968417&tmp_task=solveCategory&cc=us&dlc=en&lan...
I am a former employee of HP...
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Hi tfmartin,
I understand you have a Photosmart C7280 that you are unable to print to from your computer. I'm sorry to hear about this, but I will certainly do my best to assist you in resolving this issue.
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Hope to hear back from you soon! Have a great day
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

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You're welcome, and thank you for the updated information
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Let me know how things go for you
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
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