Ink Cartridges Empty Warning

When attempting to print with my c7250, I began to receive a message that stated:
Ink Cartridges empty.
To print in color, install the following cartridges: Cyan
To Print with black ink only, click black only. To begin printing on certain products, press the resume button on the printer control panel. The printer will replace colors with greyscale.
To cancel, press the cancel button on the printer.
If empty cartridges are not replaced soon, all printing will stop.
64 bit windows 7 OS.
OK, what I've done:
It showed to still have some cyan ink left when I started to get this message but I figured it might be off so I installed a new cyan HP cartridge. Same result only it shows full. I tried yet another cyan cartridge and again, the same result.
I have removed and installed the latest drivers and patches.
If I perform a calibration, the results are normal and the same with a print head clean. All colors show up.
It appears that others are having the same concerns on this forum but it doesn't look like anybody has an answer do they?
Thanks...

No answers here, but same problem. Same OS on one compter and Vista on the other. Check the print alignment all inks printed, then it won't print at all.
Come on HP, how about a solution
cy

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Ink Cartridges Empty? HP Photosmart C6240

I have an HP Photosmart C6240 All-in-one
Windows 7 64bit (HP helped me git my new comp n' new printer synced a few mnths ago)
USB connection
Gateway Intel Pentium PC
Use only authentic HP 02 series cartridges
I was prompted to replace my Magenta cartridge and I did bout a week ago. Since I replaced the cartridge I've been receiving an Ink Cartridges Empty message everytime I print (anything).
Ink Cartridges Empty
To print in color, install the following cartridges: Magenta
To print in black only, click Black only. To begin printing on certain products, press the Resume button on the printer control panel. The printer will replace colors with grayscale.
To cancel, press the Cancel button on printer.
If empty Ink cartridge is not replaced soon, all printing will stop.
Black only OK
I just click on Black only to print docs n' stuff. I have allot of Photo gifts I am workin on for Christmas. I am stumped as what to do. Do you think I have a bad cartridge or somethin? The printer shows that my Magenta is full.
My printer doesn't seem to be under warranty anymore, even though I purchased it just a few mnths ago. Anyway, I love it. I had an older model Photosmart b4 this one and they are excellent for my photo hobby.
Thank you,
Mannytashey
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HP printers are warrantied for 1 year from purchase. Hopefully you have proof.
Look at page 31 http://h10032.www1.hp.com/ctg/Manual/c01147544.pdf
Don't get frustrated, you have help.
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Incorrect Ink Cartridge Empty error

I receive an Ink Cartridges Empty message for the yellow cartridge, when I try to print. I am given the option to either cancel and replace the cartridge or print in black only. I have replaced the cartridge twice, but still get the message. Does anyone know what I might do to fix this? Thanks.

Hello kirkpat
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are getting a faulty out of ink message on your printer. Now you did not specify which printer you have so I am going to give you some general instructions to try. First ensure that your printer is plugged directly into the wall and not into a power bar or surge protector. If you are curious as to why I ask this you can review at your leisure the HP Support document: Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. Now I would also like you to power cycle the printer, this means you turn it off, unplug it from both the wall and the back of the printer and wait a full minute before replugging it back in. If you are still getting the issue turn off the printer and unplug it again, after which I would like you to remove the ink and the printhead (if the printer has a printhead) and start the printer up without them installed. If you still get the error there is a printer issue. If you do not get the error then it is most likely an issue with the cartridges. Either way you can put them back in and call HP Technical support for additional help with this.
US support link to contact options for HP products purchased in the US.
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
Outside of US support link to contact options for HP products purchased outside the US.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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Black Ink Cartridge empty, Color Ink cartridge full. Is it ok to replace only the black on HP 4635??

Black Ink Cartridge empty, Color Ink cartridge full. Is it ok to replace only the black cartridge on HP 4635??

The cartridges can be replaced independently as they run out of ink, you do not need to replace black and color at the same time.

Ink Cartridges Empty -Print Black Only message

Need some advice: I continue to get the following message: "To print in color, install the following cartridge- Cyan...To print in Black only...press OK
The steps taken so far...replaced with new cartridge (twice), ran all of the commands in the toolbox (this results in printing sample pages that show all of the colors, etc.), cleaned the printing heads, and turned off the printer multiple times. I even copied a colored page and it works fine, all of the colors show. It just when I print from the PC that this message continues to come up. Any suggestions?

I have the same problem. HP Solutions Sw shows all ink cartridges as "Ready" but when printing anything, I get the low Magenta ink "Black Only" message box. All Cartidges are 100% HP ink. The printing sw is getting bad ink status from somewhere.

Computer still displays ink cartridges empty

Every time I print, this dialog box comes up. (I have replaced the cartridges)
It's been happening for awhile now. I continue to click black only and it prints, as everthing I have been needing to print is strictly black. However, now I am trying to print pictures and I need color. I need to clear this message...but have no clue as to how. The computer shows the correct ink levels as being full...but still I receive this message, and only on this computer. On the macbook, it doesn't pop up and prints just fine.
Anyone know how to fix this?
I have an HP all in one Photosmart C7280 operating on Windows 7.
Thank you.
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Hi gvchick03,
Welcome to the HP Support Forums! I see you keepp getting an error to print in black ink only or to replace the Cyan and Magenta cartridges, but the ink cartridges are full as per ink levels. Did you ever set the printing preferences to use black ink only or print in greyscale? Even though you select black only or grey scale it still requires all colors and pulls from all ink cartridges.
Please take a look here and make sure the preference is not set to black ink only or greyscale. See Step One:
Color Image Prints in Black and White
Now I would like you to remove all cartridges and do a hard reset on you HP Photosmart C7280, see here: Resetting the Printer
Once the printer is full initialized, please replace each cartridge one by one. Now check the ink levels are they still showing as full? Try printing a test page, do you still see the error message come up?
Now go ahead and run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Let me know the outcome, I look forward to hearing from you.
Thanks,
HevnLgh
I work on behalf of HP
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Ink cartridges empty too fast

I mostly print in black so why do the other cartridges disappear so quickly? Does the heat from the printer evaporate the ink? Will it continue to print ok in black with empty color cartridges?

What printer model? See here for a discussion of how ink is used. Depending on the model you may or may not be able to print with empty or missing color cartridges. In general IPH printers can print while colors are empty, IIC printers cannot.
Bob Headrick, HP Expert
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C6150 message says unable to print due to ink cartridge empty BUT I just replaced the cartridge

I just replace one of the cartridges 'cause message said it was low on ink. It still gives that message after replacing cartridge and I rebooted the printer.
Any solution?

I am sorry that you are having that issue with the printer. Here is a document that addresses quality output for your printer. It will give you troubleshooting steps to try to resolve that issue that you are having. Here is a link to that document.
http://h10025.www1.hp.com/ewfrf/wc/documentdocname=c01968417&tmp_task=solveCategory&cc=us&dlc=en&lan...
I am a former employee of HP...
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HP 7280 all-in-one says ink cartridges are empty and will not print from PC, but it copies fine.

Replaced 2 ink cartridges in hp 7280 but still says both cartridges are empty and will not print from PC, but it will copy fine. When I try to print I get a error box that says "Ink cartridges empty - replace black and yellow ink cartridges to continue." They are brand new - just bought them - expiration date Sep 2015. Have tried rebooting and disconnecting and reconnecting everything. Same error, but it still will do color copies fine - all cartridges are working. Help?!

Hi tfmartin,
I understand you have a Photosmart C7280 that you are unable to print to from your computer. I'm sorry to hear about this, but I will certainly do my best to assist you in resolving this issue.
Before I can offer any suggestions I do need to know which version of Windows or Mac that you're using and how the printer is connected (wireless or USB). Once I have that information I should be able to help you better. In the meantime, if you're using Windows, please download and run the HP Print and Scan Doctor to see if it can assist with the issue at hand
Hope to hear back from you soon! Have a great day
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

HP Photosmart C6180 printer. Says the magenta ink cartridge is empty when it is new.

I own a HP Photosmart C6180 printer. It sat for several months so I replaced all of the ink cartridges. It will not print because it says the magenta ink cartridge is empty. It is brand new and i can see the ink inside of it. I am not sure what to do. I don't want to take it to get serviced as I live several hours from any computer or printer repair shop. Please help!

Hi pbeck39
What are the ink levels like on a self test page - are they good? Are you using Win XP x64 by any chance?
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Can I use the black ink cartridge only, & quit replacing the color cartridge when it's empty?

I have an HP Officejet 6210 all in one printer that takes color ink (#95) and black ink (#94). I only want to print in black and white. The color cartridges are more expensive and since I don't want to use them, I don't want to replace it. Can I have the printer bypass the color cartridge (and the notifications that come with an emply cartridge) so it will allow me to use the black cartridge (#94) only and let the #95 sit there empty? (ie it tries to print from there and I get the blank sheets...want to default it to the black ink cartridge 100% of time.) I waste too much money on ink and wish to use the cheaper cartridge (#94) always.

Can't agree more. HP's strategy of getting more sells of its cartrige is notorious. It really drives consumers away. I am ditching my HP printer and getting a Brother instead.

HP OfficeJet Pro L7680 - New ink cartridges saying "Empty"

I have a HP OfficeJet Pro L7680 that has two ink cartridges that suggest they are empty, although they are brand new from HP. These are replacement carts, not the original.
I am not sure how to diagnose the problem since the cartridges are leaking color when removed. Only two the four are reporting problems. The black and cyan ones are the culprits and the black one reports appropriately most of the time. The cyan one is consistantly reporting empty.
Any suggestions on ways to clean/fix the issue? Also, are there any diagnositic pages in the menu where I can see the error code that the error is reporting?

I did some searching through the service menus. There are two event codes and two error codes. Both error codes were all zeros. The event codes were 69556 and 69548. I sadly don't have a way to look those up so I think that's a dead end.
The summary of the problem is that the cyan cartridge keeps complaining to be out of ink even though it is brand new from the store.
I will attempt another cartridge soon (ouch these are expensive).
Any other thoughts?

The black ink cartridge is not empty but won't print.

On my Photosmart Plus B10, the black ink will not print. I was using an HP size 564 XL cartridge and I could hear the ink in it, so it wasn't empty. I cleaned the printhead and when that didn't work, I installed a new cartridge. Still won't print. The other three cartridges function properly. Willl I need to replace my printer because of this problem?

Hi, is the printer in warranty? If not, one thing worth a shot is soaking the printhead as described below....
1) Get a pan and put 1/2" of very hot (not boiling) water in the bottom.
2) Next remove all the ink cartridges, then remove the printhead assembly.
3) Gently put the printhead nozzles down in the water and let it soak for five minutes.
4) Remove the printhead and gently dry the electrical contacts.
5) Put the printhead back in the printer and then reinstall the ink cartridges.
http://h30434.www3.hp.com/t5/Other-printing-questions/Photosmart-Premium-c309a-Black-prints-out-gree...
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Officejet Pro 8000 says ink is empty even with a new cartridge

I have a HP Officejet Pro 8000 printer in my office at work, and yesterday it said my magenta ink was empty, so we ordered a new ink cartridge. Upon replacing the ink cartridge with a brand NEW one, it still says it is empty and the light is still flashing. Of course, this printer doesn't print at all, even in black ink only, without all cartridges working. I am so frustrated.

I have the same problem, does anyone have a solution? The Magenta light is always flashing. I've tried cleaning the tip with nail polish remover, inserted the cartridge in and out about 100 times and the light is still flashing and says the cartridge is empty and replace with new HP cartridge. The cartridges have always been HP, $170.00 for 4 of them.

Replace Empty Ink Cartridge message flashes after the cartridge has been replaced

Printer is C61P50 All in One.
Has been printing black only, but this morning it said it could not continue unless the empty Magenta cartridge was replaced. I bought a new one, installed it, and still get the same message.
Occasionally I get another about the light blue cartridge ink being expired. That I can clear by hitting OK, but then I am back to being hung up on the supposedly empty magenta which I have already replaced with a brand new one.

Hello palang,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I am sorry to hear about the ink cartridge issue you are having with the Magenta. I have looked into this for you and suggest completing all of the steps in the troubleshooting guide below. I hope this helps resolve this for you!
'Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is ...
Regards,
R a i n b o w 7000I work on behalf of HP
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Ink Cartridges Empty Warning

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