Ink Level Message

How do I turn off the 'low ink level warning' message that appears on boot up? I know the ink is low, but the message appears every boot up, and I do that five or six times a day. I have a deskjet 3940.
Thank you!!

Hi,
Please use:
Regards.
BH
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Wireless printer offline/ink levels

Whenever I try to print to my printer wirelessly the printer always is offline. It is shown as the default printer but offline. I can print to it via USB.
I recently reinstalled the software and it worked ok (online). When I next go to print the printer is offline again. Done this twice so far. Apart from reinstalling the softwareevery time is there any thing else I can do or do I just use a usb cable?
I am using a HP desktop computer and two ASUS laptops, and the blue wireless light on the printer is glowing steadily. It is offline to all computers. I have run the HP print and scan doctor a couple of times but it still remains offline
Is there any method/program to view the ink levels of the printer? I could not find any on the installation CD.
Any help would be appreciated,
John

Wow, I am overwhelmed by the number of responses received to my question. By reading these forums it seems trying to connect HP printers wirelessly is fraught with problems.
As for knowing the ink levels, I do not get any onscreen messages saying the ink is low or has run out, the control panel on the printer reports an ink catridge as half full when it is actually empty. The only way I know an ink cartridge is empty is when a colour stops printing.
I can not use the printer's copy or scan functions unless the computer is turned on and aconnection has been established by a usb cable. I am sick of having to update the printers IP address if I have to restart my modem because the 'Updat IP address' software does not work, and the HP printer diagnostic software, when run reports that the software for the wireless setup is incomplete, and gives me the option of downloading the needed software but the download always fails to complete.
Well lesson learnt, time to dump the HP printer and purchase a more up to date printer that will connect by wireless and has basic functions such as a way to determine ink levels. Epsom printers seem to be capable of these functions and have a good reputation.
So good bye HP.

How do I query ink level in Epson CX3650 with printer-gui

Hi,
When using the printer gui in KDE to query the ink level on my Epson Stylus CX3650 I get the following error message
Cannot open /Stylus CX3600 read/write: No such file or directory
But when I use the command line tool I get
[rene@archer mtink]$ escputil -i -r /dev/usb/lp0
Escputil version 5.0.1, Copyright (C) 2000-2006 Robert Krawitz
Escputil comes with ABSOLUTELY NO WARRANTY; for details type 'escputil -l'
This is free software, and you are welcome to redistribute it
under certain conditions; type 'escputil -l' for details.
Ink color Percent remaining
Cyan 22
Magenta 26
Yellow 27
Photo Black 55
Has anyone noticed the same problem, and perhaps know why the gui doesn't work?
My user is in the following groups
[rene@archer mtink]$ groups rene
lp wheel video audio optical floppy storage users
The commands "Clean print head" and "Print nozzle test pattern" work fine in the gui.
The commands "Align print head" and "Printer identification" gives the error
Error
Please specify a raw device
I have in other distros succesfuly used mtink to query the ink level, but when I tried building it from aur, I get a dependency problem with gimp-tool. I'll post a seperate post about that in the aur section later. (I'd rather get the kde printer gui to work first ).

With pleasure!
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HP Photosmart Premium c 309g will not print black, all other colors fine. Shows ink levels fine,

Have photosmart premium c309 g connected wirelessly to I Mac and Mac book pro. The unit suddenly will not print black. Ink levels show all good. All other colors print fine. When check HP utility and go to print quality diagnostics, a box appears that states cannot print PQ page--make sure printer is turned on. If I tell it to print a page, it immediatly connects and prints all colors but not black. How can it print regular page but not receive message to print PQ page? "make sure printer is on" ??

I have this exact same problem with the same printer. Printer will not print black. My macbook pro is connecting to the printer but shoots out a blank page. I just put in a new ink cartridge even though it was not low on ink. Please help.

HP OJ Pro 8600-N911a, W-7 USB, lost natural Scan and Ink Level displays and/or capabilities

HP Officejet Pro 8600 e-All-in-One Printer - N911a
printer connection = USB (no wireless)
operating system = Windows 7 64 bit
Windows 7 64-bit OS
laptop computer = HP Pavilion DV7-6187CL
no recent hardware/software changes by me that I am aware of
»HP Pavilion dv7-6187cl Entertainment Notebook PC
Product Number: LW178UA
Version: 4.3.0.21 @ OS: Win 7 Service Pack 1, 64-bit Operating System
HP Officejet Pro 8600 e-All-in-One Printer - N911a
printer connection = USB (no wireless)
operating system = Windows 7 64 bit
Windows 7 64-bit OS
laptop computer = HP Pavilion DV7-6187CL
no recent hardware/software changes by me that I am aware of
»HP Pavilion dv7-6187cl Entertainment Notebook PC
Product Number: LW178UA
Version: 4.3.0.21 @ OS: Win 7 Service Pack 1, 64-bit Operating System

Hi,
Can you go to the desktop icon "HP Officejet Pro 8600" and double-click on the icon. Then under Shopping Resouces, click on the "Estimated ink Levels" link? May i know what message is displayed after you have that clicked?
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Although I am an HP employee, I am speaking for myself and not for HP.

No ink level view

There are two places to view the ink level on my office jet E709n: the tools on the printer and in the solution center in my computer. The tools gives me an error message of "NO COMPUTER CONNECTION" and the solution center says that ink levels are not currently available. I have spent at least 8 hours trying everything on this site, on a search, and more.
Even though everything else works, for me, this is not a picky issue. I just need to know my ink levels. I hope someone will help me. If so, thank you in advance !!

Well, I have been trying to get the solution center to work. and it has gone from worse to new issue. Now I have an error message, and I do not have the necessary file for the solutions.
The Solution Center brings up an error mlessage, "Parsing error in file C:/Program Files (x 8 6)\hp\Digital Imaging\bin\hpqscloc\1033.xmi."
You would think I could follow these instructions, but that file is not there. Searching brings up lots of hits, but I do not have access to any of those files either. Once I had a file with the right name, but it was not executable.
Help someone??????????????????????????????

No Low Ink Notification / How to check ink levels

I don't know how it disappeared, but I no longer have an HP icon, and never get low ink notifications. I have nothing "HP" in program files, so can't figure out how to check the ink levels. Every time I lose color I have to change both cartridges. Printer prints fine. Any suggestions? Hopefully I don't have to disconnect everything and start installation over - there's always a chance it won't work when I'm done. Technologically inclined Im not. Thanks for any assistance you can give. Printer is PSC1510 All-In-One.
Message Edited by paz88 on 03-21-2009 10:10 AM

If you press the Cancel and the Start Copy Color button on this printer at the same time and release them, it'll print a Self Test Report that'll have an ink level gauge on it. you can check it there.
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I can't determine the ink levels for my HP Deskjet 6940

When I right-click the printer object, choose [Printing Preferences], select the [services] tab, and click the [Service this device] button I get an error message:
A required printer file is either missing or corrupted. Reinstall the HP printing software that came with your device and try again.
I've deleted the printer object and reinstalled it, choosing not to use the existing driver. The problem remained. There is no printer driver to download from HP, it uses the driver that's part of my Windows 7 Home Premium x64 operating system. I ran the MS System File Checker and it reported no problems.
How do I check the ink levels?
Thanks.
Keith

This patch will restore the ink level feature. It is located at the web support page for your printer.
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2015 Microsoft MVP - Windows Experience Consumer

No icon installed to check ink levels. What to do???

Am not getting automated messages about ink levels either. Not sure where the software is to be able to troubleshoot. Advice appreciated!
I have the psc 1350 all-in-one.

This page says that for Windows 7 to see the ink levels you need to print a self test page from the printer. (A test page can be printed as shown in Step 3 here.)
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Officejet Pro 8610 won't accept new ink levels

I love my new printer but of course, I have run into problems. Once I was warned about ink levels in some of my cartridges getting low, I went online and purchased brand new HP brand replacements. The printer report confirms they are HP despite getting some sceptisicm from a tech agent about the authemticity of the ink since I didn't purchases directly from HP.
In any case, I know how to replace the ink cartridges and have done so for the 2 colours needing the change - cyana and black. Now, the printer does not recognises that it has new full cartidges. The printer keeps warning me that the cyan and black are critically low. Eventually, I expect it will stop printing full stop.
This is annoying. It seems like some kind of sensor issue and the printer is not getting the signal.
I have shut down the computer and printer altogther and rebooted both, no luck.
I have done another alignment and then shut off and on again (both computer and printer).
Nothing seems to work. Please help and don't tell me I need to buy new ink cartirdges again. They clearly WORK as I can print with them but the pronter WILL NOT RECOGNISE the new full ink levels. I need to know the levels in order to know when to purchase more ink in time for the next dry out.

Hey @CanadaMona,
Welcome to the HP Support Forums!
I would like to assist you with resolving the cartridge detection issues that you're experiencing on your HP Officejet Pro 8610 e-All-in-One Printer. I understand that you have already replaced the black and cyan cartridges to no avail. This issue does sound like it may be a printhead issue. The printhead is what reads your cartridges and controls the ink for going on the paper. If the printhead is defective it can cause issues with detecting cartridges. I'm going to run you through some troubleshooting steps to resolve this issue.
Step 1: Check the Printhead:
1. Place your fingers into the slot on the left side of the printer, and then pull to open the cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before you proceed.
1 - Slot for opening the cartridge access door
2. To the right of your black cartridge you will see the grey printhead latch. Please lift that latch.
3. Grasp the sides of the printhead, and then lift the printhead and pull it toward you to remove it. Please leave the cartridges in the printhead while you remove it.
4. With the printhead removed, close the cartridge access door.
5. Power off the printer.
6. Power the printer back on. Once the printer comes on it will give you an error indicating that the 'printhead is missing' or that the 'cartridges are missing or damaged'. At this point, open the cartridge access door.
7. Reinstall the printhead.
8. Ensure that you snap the printhead latch back down to lock the mechanism in place.
9. Close the cartridge access door.
Is the low ink message still displaying on the front panel of the printer?
If so, please proceed to the next step.
Step 2: Clean the cartridge contacts:
Find a clean, lint-free cloth (eyeglass wipes or coffee filters work well) that you can use to clean the cartridge contacts.
Press the Power button to turn on the printer, if it is not already on.
Place your fingers into the slot on the left side of the printer, and then pull to open the cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before you proceed.
Open the cartridge access door
1 - Slot for opening the cartridge access door
Push in on the front of the problem cartridge to release it, and then pull the cartridge toward you to remove it from its slot.
Remove the problem cartridge from its slot
With a clean, lint-free cloth (eyeglass wipes or coffee filters work well), wipe the copper-colored contact on the cartridge.
Copper-colored contact on the cartridge
Carefully reinsert the cartridge into its slot, and then push the cartridge forward until it clicks into place.
NOTE: Make sure that the colored dot on the cartridge label matches the colored dot on the carriage slot.
Insert the cartridge into its color-coded slot
Repeat these steps for the other cartridges, if necessary.
Close the cartridge access door.
Close the cartridge access door
Please let me know if the steps I've provided resolve your issue. Good luck!
X-23
I work on behalf of HP
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Officejet J6415 ink level indicator

Hi,
I had a J6413 which was getting the "scanner failure" message. Took it in for repairs and got a J6415 as an exchange unit.
The problem now with the J6415 is that the ink level indicators on the control panel or via the HP Device Manager (on Mac) does not show the correct levels.
The black cartridge was almost empty. When I inserted it, it showed as full on the control panel and via the device manager software. After doing some research and contacting HP Support, I did a partial reset. This caused the ink level indicator on the control panel to show as a "?", for color and black. Both levels then appear as empty via Device Manager. A full reset changes the levels to full again, on both the control panel and Device Manager software.
Any ideas? As a last resort, I will take the printer back, but that leaves me without a printer until it gets repaired. Been trying to find a solution before having to take the printer back. The person I spoke to at HP Support suggested that I should use the printer as is, and maybe the ink levels will show correctly after a while. Doubt this will change anything.
Using the printer showing the "?" now. Tried partial resets (# & 3), full resets (# & 6), and the power cycles, but no luck. The levels have changed between full and the "?".
Anybody else experienced the same, and more importantly found a solution, other than taking it back for repairs?
Thanks:-)

Just configure your printer again.Uninstall your driver and then again install it.You may be get your solution.

HP Ink Level Widget

I recently upgraded from Leopard to Snow Leopard. All is well with the exception of a few printer/scanner problems with my HP C5280. I did as suggested in another thread and uninstalled the HP software. After uninstalling nothing worked and when I opened my print queue, I got a message that I needed to run software update in order for the HP drivers to be downloaded. I did this and the printer now works and scanning is available using 'Image Capture'. The problem I'm now having is the ink level widget is no longer available. I can check ink levels by going to System Preference ➝ Print and Fax ➝ Options & Supplies ➝ Supply Levels but the widget is gone. Any suggestions will be greatly appreciated.

I have it. If it's the HP Ink Level Widget V1.2.1 you see [here|http://www.imageno.com/zthcdqqeishipic.html]. Send a mail to gumsee at hotmail dot co dot uk and you can have it.
Incidentally, my upgrade path is a little different from yours maybe that's the issue. I cloned my boot drive, twice. Zeroed the destination drive and installed Snow fresh on there. (During the install as I've heard suggested by [this|http://discussions.apple.com/profile.jspa?userID=1062781] seemingly very knowledgeable chap the printer was connected by USB and powered on).
I then deleted everything I'd heard was not compatible with 10.6 from the old 10.5.8 boot drive before using Migration Assistant to arrive at a perfectly working Snow Leo. There is an update available for my device which I have downloaded but not yet installed as it prints and scans over any medium without issue.

C3180 Ink Level Notification Lost

I've lost my ink level notification on my C3180 All-in-one. How can I get it back in Windows XP?

Heartbeat247, has your problem been solved?
Here we are almost two months later and it appears that there still is no reply from HP about your "no ink level" problem. This is typical of HP support. IMHO, HP assigns trouble resolution to Introductory Computer Science students and the results are obvious.
I too am experiencing the "No ink level information available from device" message and I suspect that it was brought about by HP's "fix" to the Solution Center in November. That fix was to correct a dumb error on HP's part where they hard coded the Adobe Flash version number into Solution Center. I guess the figured Flash would never be updated. :-)
Well as you may recall, Adobe had to release some security patches and when that occurred, Solution Center went dumb. It continuously tried to reinstall itself looking for the previous level of Flash. HP finally issued a new version of Solution Center in November. Of course, doing the update was not easy. I had to install Revo Uninstaller to remove all traces of the old Solution Center before I could install the new version.
As soon as the new version was up and running that is when my C3180 stopped reporting ink levels.
Okay HP how long before you fix this one? I wager 18 months hoping that our All-in Ones crap out before then.

How do I enable the low ink warning message on the HP 7520 e all in one printer

How do I enable the low ink warning message on the HP 7520 e all in one printer? Or is it even available on this model?
This question was solved.
View Solution.

ccardwell,
Welcome to the HP Forum.
The following Assumes a Recent Windows Operating System is installed on your computer...
The Photosmart 7520 allows you select when you would like to receive Ink Alerts:
Right Away -- as soon as there is a need for attention
Only when you initiate a print job
The Full Feature Software installation procedure places the Printer Assistant shortcut on the Desktop.
Install Full Feature Software – Photosmart 7520
Open the Printer Assistant shortcut > tap on the Estimated Ink Levels icon (along the top ribbon) >
Toolbox opens > Select tab Advanced Settings >
Under Show Alerts > CHECK desired setting
Click Close
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Although I strive to reflect HP's best practices, I do not work for HP.
Click Accept as Solution when the Answer is a good Fix or Workaround!
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Dragon-Fur

Ink levels, bad quality & possible loss of loyal customer!!!!

I can't find any of the places this is telling me to go to look for my ink levels. I checked the drivers and they are up to date and working properly. Yet I've been having problems with my printer not working correctly and sometimes not at all. I was hoping to look at the ink levels and see if something has gone wrong with my new ink cartridges that could be causing these problems. However, I can't find the place(s) to go to and check. It's simply either not there or not where this says it should be. I don't understand. But my printer never indicates that the ink is low even when it is (by way of the indicator light), I never get on-screen messages telling me it's low either (like I did with my last HP printer...that also died with similar problems), and it seems to be going through ink much faster than it should. And that's with a combination of draft quality and normal quality printing of simple black text items. I rarely print anything of either a higher quality level or with pictures! I don't understand why I am having these problems. It is very frustrating because what was an awesome printer seems to be having problems and we never know when it is going to work. Since the ink runs out entirely too fast, this also puts a financial burden on my family since the cartridges exceed $30 yet I'm getting half or less of the printing that it indicates one would get for regular everyday black printing without pictures. I am on the brink of stepping away from HP entirely. I have already ventured away from HP on the computer level and, now, I just might venture away from HP printers and other products alike. Especially since my HP wireless mouse also acts bizarre at times and just won't work for a spell and suddenly works again. It's not the battery because it happens even with a brand new battery. It seems that, no matter how much I respected HP as a company due to their "superior quality" it has the reputation for, HP has let my family and I down. I am a college student and it is most inconvenient when I need to print a paper for school and I have to get to school early and PAY to print it because my printer or cartridges are "conveniently" on the fritz again!!! I highly suggest that HP looks into the various systems that people are using with their printers so they can give better advice, or info, on how to check the levels, and I even more highly suggest that HP invests into their quality before the general public starts to feel the way I've been feeling and also walks away from the HP company as a whole. I've been using HP, computer and printer wise, since 2000 and it's a shame that it has come to this. If someone would like to reach me about my thoughts of the company's new-founded UN-superior quality and attempt to keep or regain me as a customer my information is as follows. Dana M. Briscoe[text removed for privacy]
I hope this feedback is taken seriously if HP is serious about their quality, performance, and loyalty to their loyal customers (who, by the way, are getting ticked at the declining quality). With each HP product I own, the quality seems to decline, and that's a shame because each time I actually upgrade to a "better" and more expensive model thinking that the quality is due to it being a cheaper, lesser quality product. It seems that when I "upgrade" the quality actually worsens, which is absolutely backwards. I spend more so I get less. Not many companies follow that standard!!
I can't find any of the places this is telling me to go to look for my ink levels. I checked the drivers and they are up to date and working properly. Yet I've been having problems with my printer not working correctly and sometimes not at all. I was hoping to look at the ink levels and see if something has gone wrong with my new ink cartridges that could be causing these problems. However, I can't find the place(s) to go to and check. It's simply either not there or not where this says it should be. I don't understand. But my printer never indicates that the ink is low even when it is (by way of the indicator light), I never get on-screen messages telling me it's low either (like I did with my last HP printer...that also died with similar problems), and it seems to be going through ink much faster than it should. And that's with a combination of draft quality and normal quality printing of simple black text items. I rarely print anything of either a higher quality level or with pictures! I don't understand why I am having these problems. It is very frustrating because what was an awesome printer seems to be having problems and we never know when it is going to work. Since the ink runs out entirely too fast, this also puts a financial burden on my family since the cartridges exceed $30 yet I'm getting half or less of the printing that it indicates one would get for regular everyday black printing without pictures. I am on the brink of stepping away from HP entirely. I have already ventured away from HP on the computer level and, now, I just might venture away from HP printers and other products alike. Especially since my HP wireless mouse also acts bizarre at times and just won't work for a spell and suddenly works again. It's not the battery because it happens even with a brand new battery. It seems that, no matter how much I respected HP as a company due to their "superior quality" it has the reputation for, HP has let my family and I down. I am a college student and it is most inconvenient when I need to print a paper for school and I have to get to school early and PAY to print it because my printer or cartridges are "conveniently" on the fritz again!!! I highly suggest that HP looks into the various systems that people are using with their printers so they can give better advice, or info, on how to check the levels, and I even more highly suggest that HP invests into their quality before the general public starts to feel the way I've been feeling and also walks away from the HP company as a whole. I've been using HP, computer and printer wise, since 2000 and it's a shame that it has come to this. If someone would like to reach me about my thoughts of the company's new-founded UN-superior quality and attempt to keep or regain me as a customer my information is as follows. [text removed for privacy]
I hope this feedback is taken seriously if HP is serious about their quality, performance, and loyalty to their loyal customers (who, by the way, are getting ticked at the declining quality). With each HP product I own, the quality seems to decline, and that's a shame because each time I actually upgrade to a "better" and more expensive model thinking that the quality is due to it being a cheaper, lesser quality product. It seems that when I "upgrade" the quality actually worsens, which is absolutely backwards. I spend more so I get less. Not many companies follow that standard!!

Please review this post and then post some details if you want an answer. What printer model? What operating system?
Please be aware that this is not a link to HP, it is a user to user support forum. If you want to contact HP then use the "contact HP" link at the top of the page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Ink Level Message

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