Ink system failed photosmart c5180 error oxc18a0206

have done the following:
installed 5 new ink cartridges
performed printer diagnostics
reseated cables
direct connected to wall outlet
reinstalled software downloaded from hp
checked port setup (2 settings: virtual printer port & a DOT port)
unplugged and pressed help plus ok with simultaneous insert of power
have followed threads to http://h30434.www3.hp.com & others for c6180
now led displays welcome screen, however when I execute print command the ink system failure appears
only advice not tried, because I don't know what the writer is talking about, is "open plate vertex formater and EVOLVE cariage cable and power on when led shows error message
Is this problem fixable? 
Thanks in advance for any help.

Hi
Have you already tried resetting the printer?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=1153481&tmp...
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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