Innocent emails flagged as Spam - can't get it resolved

Question

I tried to send an innocent email for 3 days straight (to fewer than 10 people) .    Somehow Verizon has determined this to be SPAM.    I called about this "big brother" approach and they told me to send it to an address that would review the email.  ([email protected])    I sent it and received no response.    I sent it a second time and received no response.   this is the second time this has happened recently and I'm really mad.    If I cannot depend upon Verizon to send innocent,  non-suggestive,  non-porno,  and non-soliciting emails,   then I'll go to another Vendor.    I'm getting pretty tired of the entire FIOS experience.    The person I spoke with in the technical area told me to call the "accounts" area - where you pay bills.    Clearly just trying to get rid of me.    The SPam detector sends you to a brilliant address to "Explain" what's going on -   that says is "SORRY,  bla,  bla,  bla"     The [email protected] won't respond and no one will tell me anything.   
To date I have spent 1 hr. on the various "solutions" that verizon offers.    It's a total waste of time.    It's time to find a new ISP.
Valleyboo

Answer 1

As stated in the Spam FAQ page, you will not get any response when sending the message to [email protected] for review. You attach the message that you are unable to send, and they review it. Depending on the outcome of the investigation, the filter will either be updated to allow the content that was previously blocked, or it will be determined to be a legitimate block and no changes will be made.
Some troubleshooting steps you can try:
If you have a signature, try removing one line at a time from it and attempting to send the message again. Some signatures look like "ads" to the filters, apparently.
If you are using a pop3 client (Outlook, Outlook Express, etc.) try sending your message from the verizon.net website. If this resolves the issue, then it is something that your client is adding to the message that is causing it to be blocked.
If the Subject line of your message has a whole bunch of "Fwd: Fwd: Re: Fwd:" try removing some of them.
Remove any links/URLs from the email one at a time to isolate if one of them is causing the block.
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