Input Controls Unavailable to Users

A number of our users do not have the Input Controls button available to them. This button is supposed to be found at the lower left corner when viewing a report, along with the buttons for Navigation Map, User Input Prompt and Find. Any insights on why this is happening?
We checked the InfoView preferences of one of the users. The setting for WebI View Format is Web. The only other option is PDF. Is this the cause?
Does this issue have anything to do with the user's machines? Is there anything that needs to be installed on their computers in order for the input controls button to appear?

Hi
Which  Version Of Business Objects Web intellgence You are using ?
if it is BO XI 3.1 Then goto preferences>webi> default format(interactive)-->ok
Still the problem exists then reinstall Ur Application
Thanks & regards
Sunil
Edited by: K.sunil on Nov 7, 2011 10:55 AM

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