INSANELY slow speed

Yeah, as the title says my connection has gone from like 4-5mb download / 500kbps / 1mb upload to 100-400kbps on both as the following restults will show so was wondering if anyone can help with the problem.
Results Image not loaded Test1 comprises of two tests 1. Best Effort Test: -provides background information. Download Speed 194 Kbps 0 Kbps 7150 Kbps Max Achievable Speed Download speedachieved during the test was - 194 Kbps For your connection, the acceptable range of speedsis 1000-7150 Kbps. Additional Information: Your DSL Connection Rate :572 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 7150 Kbps The throughput of Best Efforts (BE) classes achieved during the test is - 26.2:28.71:45.08 (SBE:NBEBE) These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic. The results of this test will vary depending on the way your ISP has decided to use these traffic classes. 2. Upstream Test: -provides background information. Upload Speed 302 Kbps 0 Kbps 448 Kbps Max Achievable Speed >Upload speed achieved during the test was - 302 Kbps Additional Information: Upstream Rate IP profile on your line is - 448 Kbps This test was not conclusive and further testing is required.This might be useful for your ISP to investigate the fault. If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results. Please visit FAQ section if you are unable To understand the test results.
ADSL line status Connection information Line state Connected Connection time 0 days, 13:32:39 Downstream 575 Kbps Upstream 448 Kbps ADSL settings VPI/VCI 0/38 Type PPPoA Modulation ITU-T G.992.5 Latency type Interleaved Noise margin (Down/Up) 23.4 dB / 14.5 dB Line attenuation (Down/Up) 49.5 dB / 28.8 dB Output power (Down/Up) 18.8 dBm / 12.2 dBm
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colcol wrote:
i have had bt/bb for 18 months or so using a bt voyager 210, after the local exchange was upgraded to adsl-2 the 210 couldn't cope and when challenged would simply drop the line. but, until two weeks ago i was at least getting a stable download speed of 5.500 meg (even on a 30ft extension cable), i replaced the 210 with the newer bt home-hub-2 (i installed it using all of the the supplied cables and filters) and when i tested the line-speed it had dropped to 0.700 of a meg and the next day it dropped even further to 0.300, although rather strangely the upload speed has nearly doubled and gone from 0.340 to almost 0.650, both have resolutely stayed the same over the last week.
i have called bt in india (or is it bangladesh), and they are obviously reading from a script and going through the motions of giving help.. they now call me on a daily basis to see if my line-speed has improved. IT HASN'T, call me when it HAS...
i am not a happy bunny...
welcome to the forum
would be better if you started your own subject rather than hijack this one.  It will also help people look at your problem. If you start a new subject can you post the adsl stats from your router and run btspeedtester http://speedtester.bt.com and post the results. Someone may then be able to offer assistance
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      [running] com.smarttech.floatingtools.plist Support
      [running] com.smarttech.ink.plist Support
      [running] com.smarttech.SBWDKService.plist Support
      [running] com.smarttech.smartnotification.plist Support
      [running] com.smarttech.systemtrayicon.plist Support
      [running] com.webroot.WRMacApp.plist Support
      [running] com.webroot.WRMacBackNSync.plist Support
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      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.regularrateandrhythm.rowmotehelperaide.plist Support
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      [running] com.spotify.webhelper.plist Support
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    Internet Plug-ins: ℹ️
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      npwebroot: Version: 2.0.15 Support
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      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.1
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 51 Check version
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    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      SMART Board  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
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          2% iPhoto
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          2% mdworker
          1% Google Chrome
    Top Processes by Memory: ℹ️
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      275 MB WebProcess
      107 MB Google Chrome
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      99 MB Google Chrome Helper
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      270 MB Free RAM
      1.50 GB Active RAM
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      1.22 GB Wired RAM
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        "/Library/Application Support/Apple/Fonts"
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      "query" => <string: 0x7fbb9a41d2e0> { length = 108, contents = "com_apple_ats_name_postscript == "Roboto-Medium" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
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      "query" => <string: 0x7fbb9b100580> { length = 107, contents = "com_apple_ats_name_postscript == "Roboto-Light" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
      "restricted" => <bool: 0x7fff7912f320>: true
    11/16/14 12:36:02.889 PM com.apple.XType.FontHelper[91728]: AutoActivation:  scopes (
        "/Library/Application Support/Apple/Fonts"
    11/16/14 12:36:02.898 PM com.apple.XType.FontHelper[91728]: FontHelper:  message received. (<dictionary: 0x7fbb9a41d1d0> { count = 2, contents =
      "query" => <string: 0x7fbb9a41d2e0> { length = 106, contents = "com_apple_ats_name_postscript == "Roboto-Bold" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
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        "/Library/Application Support/Apple/Fonts"
    11/16/14 12:36:03.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91723 [cfprefsd]
    11/16/14 12:36:03.784 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91721]) Exited: Killed: 9
    11/16/14 12:36:03.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91721 [SleepServicesD]
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    11/16/14 12:36:09.592 PM com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[91727]) Exited: Killed: 9
    11/16/14 12:36:09.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91727 [xpcd]
    11/16/14 12:36:13.129 PM com.apple.launchd[1]: (com.apple.XType.FontHelper[91728]) Exited: Killed: 9
    11/16/14 12:36:13.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91728 [XType.FontHelper]
    11/16/14 12:36:14.996 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91739]) Exited: Killed: 9
    11/16/14 12:36:14.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91739 [SleepServicesD]
    11/16/14 12:36:20.120 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[76618]) Exited: Killed: 9
    11/16/14 12:36:20.000 PM kernel[0]: memorystatus_thread: idle exiting pid 76618 [cfprefsd]
    11/16/14 12:36:23.433 PM com.apple.launchd.peruser.501[159]: (com.apple.cfprefsd.xpc.agent[76616]) Exited: Killed: 9
    11/16/14 12:36:23.000 PM kernel[0]: memorystatus_thread: idle exiting pid 76616 [cfprefsd]
    11/16/14 12:36:26.261 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91752]) Exited: Killed: 9
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    11/16/14 12:36:37.691 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91764]) Exited: Killed: 9
    11/16/14 12:36:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91764 [SleepServicesD]
    11/16/14 12:36:48.938 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91777]) Exited: Killed: 9
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    11/16/14 12:37:01.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91788 [SleepServicesD]
    11/16/14 12:37:00.821 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91788]) Exited: Killed: 9
    11/16/14 12:37:04.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91706 [distnoted]
    11/16/14 12:37:15.656 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91795]) Exited: Killed: 9
    11/16/14 12:37:15.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91795 [SleepServicesD]
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    11/16/14 12:37:27.125 PM ReportCrash[91819]: Failed to create dSYM-less CSSymbolicatorRef for Webroot SecureAnywhere[264]
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    11/16/14 12:37:30.336 PM com.apple.launchd[1]: (WSDaemon[61]) Exited abnormally: Broken pipe: 13
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    11/16/14 12:37:34.594 PM WindowServer[79]: reenable_update_for_connection: UI updates were finally reenabled by application "iPhoto" after 1.30 seconds (server forcibly re-enabled them after 1.00 seconds)
    11/16/14 12:37:37.648 PM ReportCrash[91819]: Saved crash report for Webroot SecureAnywhere[264] version 8.0.7.78 (8.0.7.78) to /Users/landerson/Library/Logs/DiagnosticReports/Webroot SecureAnywhere_2014-11-16-123737_lukes-MacBook-Pro.crash
    11/16/14 12:37:42.660 PM WindowServer[79]: CGXDisableUpdate: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
    11/16/14 12:37:43.632 PM WindowServer[79]: reenable_update_for_connection: UI updates were finally reenabled by application "iPhoto" after 1.97 seconds (server forcibly re-enabled them after 1.00 seconds)
    11/16/14 12:37:50.783 PM WSDaemon[91822]: CGSRegisterConnectionNotifyProc called with invalid connection
    11/16/14 12:38:09.909 PM Problem Reporter[91853]: launch_msg returned m

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