Inserting headphone jack into Zen Vision M makes it shut down...

Well my Vision 60GB is way out of warranty so all Creative will offer to do is sell me a new player.
Basically the small circular bit of plastic has gone missing, and whenever I insert earphones (well, all apart from my Creative EP-630's ironically) the "shutting down..." message comes up and it turns off.
My guess is it's causing it to short, but why the heck does it happen with everything i've tried apart from the ones mentioned above? What makes it even stranger is i've tried putting a piece of paper over the connection and pushing it through (therefor stopping it from shorting), but it STILL makes it shut-down.
It's all very weird, and I'm wondering if anyones encountered this problem before?

D
mamboboy wrote:
Well my Vision 60GB is way out of warranty so all Creative will offer to do is sell me a new player.
Basically the small circular bit of plastic has gone missing, and whenever I insert earphones (well, all apart from my Creative EP-630's ironically) the "shutting down..." message comes up and it turns off.
My guess is it's causing it to short, but why the heck does it happen with everything i've tried apart from the ones mentioned above? What makes it even stranger is i've tried putting a piece of paper over the connection and pushing it through (therefor stopping it from shorting), but it STILL makes it shut-down.
It's all very weird, and I'm wondering if anyones encountered this problem before?
I don't know why it's doing that with all headphones other than the EP-630's. Have you tried inserting the headphones first then turning on the player?Can't say I've encountered that before. :smileyindifferent:

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The headphonejack for my zen touch has moved out of line so i am unable to hear stereo sound through my headphones now (it only comes out of one ear piece.) The warrenty has ran out so i am left tring to find a way to fix it. Has anyone else encountered this problem? Is there anywhere you can send or take yhe Zen Touch to get it repaired. Cheers Aaron

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Arg3: 00000000
Arg4: 00000000
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9a193bdc 8308528d 00000000 9a193c30 00000040 nt!ObpLookupObjectName+0x4fa
9a193c38 8307d5eb 00f4e018 8533d8a8 82fa7301 nt!ObOpenObjectByName+0x159
9a193cb4 83088ef6 00f4e030 00100180 00f4e018 nt!IopCreateFile+0x673
9a193d00 82e8144a 00f4e030 00100180 00f4e018 nt!NtCreateFile+0x34
9a193d00 773764f4 00f4e030 00100180 00f4e018 nt!KiFastCallEntry+0x12a
00f4f050 00000000 00000000 00000000 00000000 0x773764f4
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FOLLOWUP_IP:
AppleHFS+4a4e
89212a4e ?? ???
SYMBOLSTACKINDEX: 3
SYMBOL_NAME: AppleHFS+4a4e
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IMAGE_NAME: AppleHFS.sys
DEBUGFLR_IMAGETIMESTAMP: 4b37c744
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eax=82f7517c ebx=88473e00 ecx=0000001a edx=00000000 esi=82f67d20 edi=00000000
eip=82f1ad10 esp=9a193198 ebp=9a1931b0 iopl=0 nv up ei pl nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000206
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89774000 897a5000 fwpkclnt fwpkclnt.sys Tue Jul 14 01:12:03 2009 (4A5BBF43)
897a5000 897e4000 volsnap volsnap.sys Tue Jul 14 01:11:34 2009 (4A5BBF26)
897e4000 897ec000 spldr spldr.sys Mon May 11 18:13:47 2009 (4A084EBB)
897ec000 897f4000 SiRemFil SiRemFil.sys Wed Jun 20 22:06:09 2007 (467988B1)
897f4000 897fc000 hwpolicy hwpolicy.sys Tue Jul 14 01:11:01 2009 (4A5BBF05)
8c813000 8c86d000 afd afd.sys Tue Jul 14 01:12:34 2009 (4A5BBF62)
8c86d000 8c89f000 netbt netbt.sys Tue Jul 14 01:12:18 2009 (4A5BBF52)
8c89f000 8c8a6000 wfplwf wfplwf.sys Tue Jul 14 01:53:51 2009 (4A5BC90F)
8c8a6000 8c8c5000 pacer pacer.sys Tue Jul 14 01:53:58 2009 (4A5BC916)
8c8c5000 8c8d3000 netbios netbios.sys Tue Jul 14 01:53:54 2009 (4A5BC912)
8c8ec000 8c8f2480 HIDPARSE HIDPARSE.SYS Tue Jul 14 01:50:59 2009 (4A5BC863)
8c8f5000 8c908000 wanarp wanarp.sys Tue Jul 14 01:55:02 2009 (4A5BC956)
8c908000 8c918000 termdd termdd.sys Tue Jul 14 02:01:35 2009 (4A5BCADF)
8c918000 8c959000 rdbss rdbss.sys Tue Jul 14 01:14:26 2009 (4A5BBFD2)
8c959000 8c963000 nsiproxy nsiproxy.sys Tue Jul 14 01:12:08 2009 (4A5BBF48)
8c963000 8c96d000 mssmbios mssmbios.sys Tue Jul 14 01:19:25 2009 (4A5BC0FD)
8c96d000 8c971900 ElbyCDIO ElbyCDIO.sys Fri Jan 01 18:20:32 2010 (4B3E2EE0)
8c972000 8c97e000 discache discache.sys Tue Jul 14 01:24:04 2009 (4A5BC214)
8c97e000 8c996000 dfsc dfsc.sys Tue Jul 14 01:14:16 2009 (4A5BBFC8)
8c996000 8c9a4000 blbdrive blbdrive.sys Tue Jul 14 01:23:04 2009 (4A5BC1D8)
8c9a4000 8c9b8a80 archlp archlp.sys Thu Aug 13 05:30:52 2009 (4A8388EC)
8c9b9000 8c9da000 tunnel tunnel.sys Tue Jul 14 01:54:03 2009 (4A5BC91B)
8c9da000 8c9ec000 intelppm intelppm.sys Tue Jul 14 01:11:03 2009 (4A5BBF07)
8de00000 8de85000 HTTP HTTP.sys Tue Jul 14 01:12:53 2009 (4A5BBF75)
8de85000 8dec0000 mrxsmb10 mrxsmb10.sys Sat Feb 27 08:32:21 2010 (4B88CA85)
8dec0000 8dedb000 mrxsmb20 mrxsmb20.sys Sat Feb 27 08:32:11 2010 (4B88CA7B)
8df12000 8df31000 cdrom cdrom.sys Tue Jul 14 01:11:24 2009 (4A5BBF1C)
8df31000 8df38000 Null Null.SYS Tue Jul 14 01:11:12 2009 (4A5BBF10)
8df38000 8df3f000 Beep Beep.SYS Tue Jul 14 01:45:00 2009 (4A5BC6FC)
8df3f000 8df4b000 vga vga.sys Tue Jul 14 01:25:50 2009 (4A5BC27E)
8df4b000 8df6c000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 01:25:49 2009 (4A5BC27D)
8df6c000 8df79000 watchdog watchdog.sys Tue Jul 14 01:24:10 2009 (4A5BC21A)
8df79000 8df81000 RDPCDD RDPCDD.sys Tue Jul 14 02:01:40 2009 (4A5BCAE4)
8df81000 8df89000 rdpencdd rdpencdd.sys Tue Jul 14 02:01:39 2009 (4A5BCAE3)
8df89000 8df91000 rdprefmp rdprefmp.sys Tue Jul 14 02:01:41 2009 (4A5BCAE5)
8df91000 8df9c000 Msfs Msfs.SYS Tue Jul 14 01:11:26 2009 (4A5BBF1E)
8df9c000 8dfaa000 Npfs Npfs.SYS Tue Jul 14 01:11:31 2009 (4A5BBF23)
8dfaa000 8dfc1000 tdx tdx.sys Tue Jul 14 01:12:10 2009 (4A5BBF4A)
8dfc1000 8dfcc000 TDI TDI.SYS Tue Jul 14 01:12:12 2009 (4A5BBF4C)
8f60e000 8f652000 usbhub usbhub.sys Tue Jul 14 01:52:06 2009 (4A5BC8A6)
8f652000 8f663000 NDProxy NDProxy.SYS Tue Jul 14 01:54:27 2009 (4A5BC933)
8f663000 8f66cd80 avc avc.sys Tue Jul 14 01:51:27 2009 (4A5BC87F)
8f66d000 8f678000 hidusb hidusb.sys Tue Jul 14 01:51:04 2009 (4A5BC868)
8f678000 8f68b000 HIDCLASS HIDCLASS.SYS Tue Jul 14 01:51:01 2009 (4A5BC865)
8f68b000 8f696000 monitor monitor.sys Tue Jul 14 01:25:58 2009 (4A5BC286)
8f696000 8f6ad000 usbccgp usbccgp.sys Tue Jul 14 01:51:31 2009 (4A5BC883)
8f6ad000 8f6b8000 mouhid mouhid.sys Tue Jul 14 01:45:08 2009 (4A5BC704)
8f6b8000 8f6c3000 KeyMagic KeyMagic.sys Wed Mar 18 22:00:24 2009 (49C160E8)
8f6c3000 8f6cf000 kbdhid kbdhid.sys Tue Jul 14 01:45:09 2009 (4A5BC705)
8f6cf000 8f6e1000 BTHUSB BTHUSB.sys Tue Jul 14 01:51:36 2009 (4A5BC888)
8f6e1000 8f745000 bthport bthport.sys Tue Jul 14 01:51:30 2009 (4A5BC882)
8f745000 8f769000 rfcomm rfcomm.sys Tue Jul 14 01:51:41 2009 (4A5BC88D)
8f769000 8f776000 BthEnum BthEnum.sys Tue Jul 14 01:51:35 2009 (4A5BC887)
8f776000 8f791000 bthpan bthpan.sys Tue Jul 14 01:51:43 2009 (4A5BC88F)
8f791000 8f7ac000 luafv luafv.sys Tue Jul 14 01:15:44 2009 (4A5BC020)
8f7ac000 8f7c6000 WudfPf WudfPf.sys Tue Jul 14 01:50:13 2009 (4A5BC835)
8f7c6000 8f7d6000 lltdio lltdio.sys Tue Jul 14 01:53:18 2009 (4A5BC8EE)
8f7d6000 8f7e9000 rspndr rspndr.sys Tue Jul 14 01:53:20 2009 (4A5BC8F0)
8f7e9000 8f7fb000 mpsdrv mpsdrv.sys Tue Jul 14 01:52:52 2009 (4A5BC8D4)
8f7fb000 8f7fdd00 MacHALDriver MacHALDriver.sys Sat Jan 16 07:13:08 2010 (4B5158F4)
8fc00000 8fc23000 mrxsmb mrxsmb.sys Sat Feb 27 08:32:02 2010 (4B88CA72)
8fc30000 8fc7b000 USBPORT USBPORT.SYS Tue Jul 14 01:51:13 2009 (4A5BC871)
8fc7b000 8fc8a000 usbehci usbehci.sys Tue Jul 14 01:51:14 2009 (4A5BC872)
8fc8a000 8fcb6000 1394ohci 1394ohci.sys Tue Jul 14 01:51:59 2009 (4A5BC89F)
8fcb6000 8fcce400 AnyDVD AnyDVD.sys Wed Jun 09 22:41:02 2010 (4C0FFC5E)
8fccf000 8fcd4280 GEARAspiWDM GEARAspiWDM.sys Mon May 18 14:16:53 2009 (4A1151B5)
8fcd5000 8fce2000 CompositeBus CompositeBus.sys Tue Jul 14 01:45:26 2009 (4A5BC716)
8fce2000 8fcf4000 AgileVpn AgileVpn.sys Tue Jul 14 01:55:00 2009 (4A5BC954)
8fcf4000 8fd0c000 rasl2tp rasl2tp.sys Tue Jul 14 01:54:33 2009 (4A5BC939)
8fd0c000 8fd17000 ndistapi ndistapi.sys Tue Jul 14 01:54:24 2009 (4A5BC930)
8fd17000 8fd39000 ndiswan ndiswan.sys Tue Jul 14 01:54:34 2009 (4A5BC93A)
8fd39000 8fd51000 raspppoe raspppoe.sys Tue Jul 14 01:54:53 2009 (4A5BC94D)
8fd51000 8fd68000 raspptp raspptp.sys Tue Jul 14 01:54:47 2009 (4A5BC947)
8fd68000 8fd7f000 rassstp rassstp.sys Tue Jul 14 01:54:57 2009 (4A5BC951)
8fd7f000 8fd8c000 kbdclass kbdclass.sys Tue Jul 14 01:11:15 2009 (4A5BBF13)
8fd8c000 8fd99000 mouclass mouclass.sys Tue Jul 14 01:11:15 2009 (4A5BBF13)
8fd99000 8fd9a380 swenum swenum.sys Tue Jul 14 01:45:08 2009 (4A5BC704)
8fd9b000 8fdcf000 ks ks.sys Tue Jul 14 01:45:13 2009 (4A5BC709)
8fdcf000 8fddd000 umbus umbus.sys Tue Jul 14 01:51:38 2009 (4A5BC88A)
8fddd000 8fdf6000 bowser bowser.sys Tue Jul 14 01:14:21 2009 (4A5BBFCD)
91a00000 91a11000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 01:12:47 2009 (4A5BBF6F)
91a11000 91a12700 USBD USBD.SYS Tue Jul 14 01:51:05 2009 (4A5BC869)
91a13000 91a14680 KeyAgent KeyAgent.sys Sat Dec 12 10:37:21 2009 (4B236451)
91a15000 91a16500 regi regi.sys Mon Apr 16 17:19:05 2007 (462393E9)
91a18000 91cba6c0 RTKVHDA RTKVHDA.sys Fri Sep 11 15:44:25 2009 (4AAA5439)
91cbb000 91cea000 portcls portcls.sys Tue Jul 14 01:51:00 2009 (4A5BC864)
91cea000 91d03000 drmk drmk.sys Tue Jul 14 02:36:05 2009 (4A5BD2F5)
91d03000 91d0d000 Dxapi Dxapi.sys Tue Jul 14 01:25:25 2009 (4A5BC265)
91d0d000 91d1a000 crashdmp crashdmp.sys Tue Jul 14 01:45:50 2009 (4A5BC72E)
91d1a000 91df4000 dump_iaStor dump_iaStor.sys Fri Jun 05 03:42:33 2009 (4A287809)
91df4000 91dff780 61883 61883.sys Tue Jul 14 01:51:27 2009 (4A5BC87F)
92000000 9201f000 HDAudBus HDAudBus.sys Tue Jul 14 01:50:55 2009 (4A5BC85F)
9201f000 9202a000 usbuhci usbuhci.sys Tue Jul 14 01:51:10 2009 (4A5BC86E)
9202a000 92b31fc0 nvlddmkm nvlddmkm.sys Sun Apr 04 02:37:04 2010 (4BB7DF30)
92b32000 92b33040 nvBridge nvBridge.kmd Sun Apr 04 02:21:35 2010 (4BB7DB8F)
92b34000 92beb000 dxgkrnl dxgkrnl.sys Fri Oct 02 02:48:33 2009 (4AC54DE1)
960e0000 9632a000 win32k win32k.sys Sat May 01 16:49:02 2010 (4BDC3F5E)
96340000 96349000 TSDDD TSDDD.dll Tue Jul 14 02:01:40 2009 (4A5BCAE4)
96370000 9638e000 cdd cdd.dll unavailable (00000000)
96390000 963dd000 ATMFD ATMFD.DLL Thu May 27 05:49:36 2010 (4BFDEBD0)
9ea2f000 9eac6000 peauth peauth.sys Tue Jul 14 02:35:44 2009 (4A5BD2E0)
9eac6000 9ead0000 secdrv secdrv.SYS Wed Sep 13 15:18:32 2006 (45080528)
9ead0000 9eaf1000 srvnet srvnet.sys Tue Dec 08 09:05:06 2009 (4B1E08B2)
9eaf1000 9eafe000 tcpipreg tcpipreg.sys Tue Jul 14 01:54:14 2009 (4A5BC926)
9eafe000 9eb4d000 srv2 srv2.sys Tue Jul 14 01:14:52 2009 (4A5BBFEC)
9eb4d000 9eb9e000 srv srv.sys Tue Dec 08 09:05:37 2009 (4B1E08D1)
9eb9e000 9ebc8000 fastfat fastfat.SYS Tue Jul 14 01:14:01 2009 (4A5BBFB9)
Unloaded modules:
8c8d3000 8c8eb000 parport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
91a13000 91a15000 BthKicker.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
895bb000 895c8000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8de27000 8df01000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
8df01000 8df12000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
8c8f3000 8c8f5000 USBD.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
8c8d9000 8c8ec000 HIDCLASS.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
8c8d3000 8c8d9000 aiptektp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog2.txt
Please help, this a horror...

One of my indd files makes inDesign shut down immediately upon opening?!

I cant get into the file to fix the problem as it crashes inDesign during opening. Other indd files open fine and inDesign works as it should. i have the latest version etc
HELP

That, work fromn a backup copy of a previous version if you have one, or you can pay Markzware to try a recovery (Bad InDesign or Quark File Recovery Submission Form ), but it is not cost effective unless you have more than a few hundred dollars of time to recreate the file.
I notice the file was over 20 mb, which is pretty big for a .indd. Does it have a lot of pasted content? If so, placing art instead of pasting would be a good idea. If not, it probably indicates that the file had a lot of useless change information built up over time. You can get rid of that by doing a periodic Save As, and I advise using a new name each time (I add a version suffix) so you have a backup chain in case of disaster.

Inserting headphone jack into Zen Vision M makes it shut down...

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