Inserting jpegs into word2010 documents

I have just been through a long seige with Microsoft TS (which cost me 39 bucks) about the fact that I cannot import  images into a word 2010 document. They comes in as  black rectangles.  I can import images from my HP scanner, from the WEB, from screenshots, etc, but any images that was formatted in Lightroom or Nikon NX come in as a black rectangles.  That includes JPG and TIFF.  The only suggestion I could get from Microsoft was that I should be using software other than Adobe.   The other weird thing is that word2010 works properly on my laptop.  Both machines are Dell W7, 64bit.

I normally import images from NEF to DNG to a Lightroom catalog on my photoarchive on an external HD.  Once I have finished processing and organizing them, I export selected images as JPG at appropriate sizes to appropriate directories on the internal HD on my computer.   I no longer do many newsletter publication type things, but I just tried one in which I typed a body of text with word2010 (just installed, and working fine for most other things).  However, when I tried to use Word's "insert>picture" capability, referenced to the appropriate JPG image file on the HD, the low resolution JPG images come in as black rectangles, no matter what the image size.  I fought it for several days--once in a while the image would come in properly, and immediately turn black.  The extra weird thing is that Word2010 works fine on my laptop.  I can import the same JPG images over my (wired) network from my desktop to the document on the laptop, no problem, but if I then send the resulting properly-formatted document from the laptop back to the desktop, the images will turn black when they hit the desktop.  The only way I can do the illustrated newsletter thingy is to write it to Acrobat and send it to the desktop for printing, or just print it from the laptop.   Both desktop and laptop are running W7ultimate and are 64 bit machines.  As I think I mentioned in the post, everything works fine with jpgs that from screenshots or JPEG scans from my HP multifunction printer, so long as the scan was never imported to a Lightroom catalog, OR Nikon NX.
Date: Fri, 16 Jul 2010 12:33:48 -0600
From: [email protected]
To: [email protected]
Subject: inserting jpegs into word2010 documents
Have you exported the image from Lightroom to a JPG file on your hard disk?
Exactly what steps do you follow to get the image out of LR and into Word?
>

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