Inspire 6700 failed = Solution (maybe)

I am referring to this thread:
http://uk.europe.creative.com/support/forums/thread.asp?thre=53306
I had the same problem. Suddenly no speaker worked anymore. I started the Creative Diagnostics program and it said everything was okay. I both tested the speakers in WinXP and Win98. No sound. 2 days later there suddenly was sound again. I wanted to know the reason. Then I opened the amplifier of the Inspire 6700 and my brother examined it. He couldn't see any problems. I reconnected the Inspire 6700 to my PC and again there was no sound. Then I looked into the Diagnostics program again and saw "Mixer settings: failed". Then I clicked on "correct problem" and suddenly there was sound again.
All this is very weird because at first the Creative Diagnostics hadn't found a problem and now I could fix everything by running it again. Also it's weird the speakers hadn't worked both in Win98 and WinXP although it seems to be a software problem (mixer settings). On the other hand it looks like a hardware problem (sound worked and then again it didn't work). I don't know!
I hope this could help someone.
Cya

Red_Wraith,
Can you try a pair of earphone and test it on the sound card. Likewise, test the speaker using another device like MP3 player or computer. Just disconnect the green cable you connect to the sound card and plug that into the MP3 player headphone jack. See if you get sound from the front speaker.
Jason

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  • Creative Inspire 6700 Failed

    This is a continuation of the post that is now in the read-only forums.
    David Drury - Having contact the Creative support they have finally informed that that in March I MIGHT be able to buy a replacement board for my broken 6700 which just stopped working one day, for 60 euros. That's what it would cost to buy a new system from the link that appears below.
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    I am very disappointed Creative. This is not an isolated incident and that fact that my product is out of warranty seems irrelevant. It is no longer fit for the purpose for which it was designed. Given the number of compaints about this system on this and the read-only forum I would have expected a repair FOC.
    I shall not be buying another of these systems and my impression of Creative has totally changed as a result of this incident.
    Old Thread
    UserMessage riz NewbiePosts: 2I turned on my speakers today and noticed the sound has completely died. The remote no longer lights up and the only time i get the slightest hint of sound is when I remove the transformer power lead and plug it back in. It's like the surge brings the amp back to life for a breaf second, turn the level up and it gets quieter? It was working fine the day before but today no play.Any suggestions, can I buy just a replacement box if the amp has gone, and what is the warranty on these? Thanks in advance
    Posted:25/10/2005 12:55:06 creativemedd NewbiePosts: 3I have had the same problem. I have tested the remote volume/bass control on a friend's system and it works so it's something to do with the electronics on the board inside the bass speaker cabinet. I have taken this apart (my system's out of warranty) and can find nothing that look's wrong. I'm sure that a single component has broken and am loathed to buy a new system as all of the speakers, etc work. Can anybody suggest anything.
    EditPosted:26/0/2005 14:55:27 Catherina Karskens Forum ModeratorPosts: 5458 This user is from Creative You can contact Customer Support directly to discuss this:http://www.europe.creative.com/support/contact/
    If the unit is out of warranty, they will be able to check for you if it's available seperately (and for how much). - Cat
    Posted:26/10/2005 15:13:42 riz NewbiePosts: 2@ creativemedd.Same here m8, I've had a look around the usual places, namely the one where u buy other peoples junk lol, no good though. Let me know how you get on and i'll do the same or under 50 squid here: http://www.planetmicro.co.uk/product...ockcode=M00924
    Posted:26/10/2005 15:14:02 creativemedd NewbiePosts: 3I have contacted Support as mentioned earlier in this thread. I will also keep looking for a problem on the board. I will keep you informed of my progress. Dave
    EditPosted:26/10/2005 16:06:12 monster_en_co JuniorPosts: 24 monster_en_co is from United Kingdom http://uk.europe.creative.com/suppor...mg/flags/8.gif Same here .... losing sound up down up down .... many people are gettin this now so is this a hardware fault or something ... what can be done ? i've contacted creative customer support and still waiting feedback! http://uk.europe.creative.com/suppor.../img/smily.gif Keep my head up
    Posted:28/10/2005 11:55:09 simon_mcnair JuniorPosts: 20 simon_mcnair is from United Kingdom http://uk.europe.creative.com/suppor...mg/flags/8.gif I bought an inspire 6700 off ebay. When I plug it in nothing happens. I took out the amplifier board and found that a transistor was blown, and that it had taken a resistor with it. I've managed to get the transistor details, but the resistor is a charred heap. I was hoping that someone could either provide me with a circuit diagram so that I can identify the value of resistor R0, or if you could tell me what the value should be.Any extreme close ups of the circuitboard would be sufficient for me to get the colours of the resistor.cheersSimon
    Posted:28/10/2005 12:26:23 monster_en_co JuniorPosts: 24 monster_en_co is from United Kingdom http://uk.europe.creative.com/suppor...mg/flags/8.gif Off Ebay ? Send It Back M8 .... Wudnt Stand For That .... Did they say it was a working product ? if they did then give them bad feedback... and request your money back ? just out ov curiosity how much did you pay for them?
    Posted:28/10/2005 15:50:21 simon_mcnair JuniorPosts: 20 simon_mcnair is from United Kingdom http://uk.europe.creative.com/suppor...mg/flags/8.gif I can't send it back as it was sold as seen. It specifically stated that they did not know if it was working. It's a gamble you take I guess. It is fixable if I can find out the value of the resistor I should be ok. I paid ?35 inc delivery
    Posted:28/10/2005 16:04:12 monster_en_co JuniorPosts: 24 monster_en_co is from United Kingdom http://uk.europe.creative.com/suppor...mg/flags/8.gif O, OK then ..... well bump ... but i can check mine when i get home i suppose ...
    Posted:28/10/2005 16:07:31

    I have the Inspire 7700 and my subwoofer just stopped working as well. Right in the middle of a song. The volume was only half way on the remote. Everything else works fine. Guess I'll have to buy a different brand too since mine is out of warranty I think.

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    I search a person who have a same inspire 6700 to sell.
    So i'am french!
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    Disappointed wrote:Hey, that sounds familar! I have a similar problem with my 6700 system. No bass or rear centre speaker. Product is just over the 2 year warranty so CL do not want to know. I offered to purchase the bass speaker but it would cost as much as a new system! I am not buying any more CL products again!
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