Inspire T3030 - No sound, but headphone connection working

Hello,
as the Creative Support is unwilling to help me (and even worse sends eMails with wrong links to this forum...), i have to try to find an answer here.
Following problem:
Inspire T3030 is not working anymore - the subwoofer and both speakers remain silent on various devices, but i can always use the audio-signal if i plug headphones into the remote control of the T3030; I can use the remote control to alter the volume, the green status light on the remote control is always on
I could imagine one speaker having died, but both and the subwoofer at exactly the same time, sounds not very likely - maybe i'm missing something there

Sorry, may i know how to reinstall the driver? and i found the only forum for Toshiba was this, so can you try to teach me about it? Even i pluging in and out, it still the same, just wondering is there a missing of softwareor what.
Since, before i format my notebook and changed a new speaker, the headphone is working well, but after that it cant work anymore.
Please help, it will be greatly appreciate.
Thanks.

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I have same issue as reported by another board member.
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Inspire T3030 - No sound, but headphone connection working

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