Instal creative cloud after uninstall creative suite

I wanted to install Creative Cloud.
I could not download the apps, because there was an older version of Creative Suite. So first I uninstalled the old Creative Suite version.
After unstalling, now I even can't instal Creative Cloud anymore.
It just stops during the process.
I think some files of the Creative Suite version are still on my PC ...
How do I clean up everything from mij PC so its Adobefree and ready to install new items?

You should be able to retain the Creative Suite installation.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

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    i tryied to back my time machine .. but still this error .. ?! wtf will it be i have to format my mac to try to reinstall all again ?

    EtreCheck version: 1.9.12 (48)
    Report generated July 21, 2014 at 20:19:47 GMT-3
    Hardware Information:
      MacBook Pro (17-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,3
      1 2.4 GHz Intel Core i7 CPU: 4 cores
      16 GB RAM
    Video Information:
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1920 x 1200
      AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 3:29:48
    Disk Information:
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Mac OS X (disk0s2) / [Startup]: 749.81 GB (407 GB free)
      MATSHITADVD-R   UJ-8A8 
    USB Information:
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. FaceTime HD Camera (Built-in)
      Seagate Backup+ Desk 2 TB
      EFI (disk1s1) <not mounted>: 209.7 MB
      disk1s2 (disk1s2) <not mounted>: 2 TB
      Boot OS X (disk1s3) <not mounted>: 134.2 MB
      Generic External 1 TB
      EFI (disk2s1) <not mounted>: 209.7 MB
      disk2s2 (disk2s2) <not mounted>: 999.86 GB
      Boot OS X (disk2s3) <not mounted>: 134.2 MB
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
    Configuration files:
      /etc/sysctl.conf - Exists
      /etc/hosts - Count: 30
    Gatekeeper:
      Anywhere
    Kernel Extensions:
      [loaded] at.obdev.nke.LittleSnitch (4050 - SDK 10.8) Support
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
      [not loaded] com.SafeNet.driver.Sentinel (7.4.0) Support
      [loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) Support
      [not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4) Support
      [not loaded] com.paceap.kext.pacesupport.master (5.8) Support
      [not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.3) Support
      [loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6) Support
      [not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4) Support
      [not loaded] com.roxio.BluRaySupport (1.1.6) Support
      [not loaded] com.roxio.TDIXController (2.0) Support
      [not loaded] com.sample.iokit.SNTLClassicNotSeizeDriver (7.3.0) Support
    Startup Items:
      PACESupport: Path: /Library/StartupItems/PACESupport
      ProTec6b: Path: /Library/StartupItems/ProTec6b
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      [running] at.obdev.littlesnitchd.plist Support
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.SwitchBoard.plist Support
      [failed] com.apple.qmaster.qmasterd.plist
      [loaded] com.barebones.authd.plist Support
      [running] com.bjango.istatmenusdaemon.plist Support
      [running] com.cleverfiles.cfbackd.plist Support
      [loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist Support
      [loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.noiseindustries.FxFactory.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
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      [running] com.bjango.istatmenusagent.plist Support
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [loaded] com.google.keystone.agent.plist Support
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      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.BlueStacks.AppPlayer.LogRotator.plist Support
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      [loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
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    Internet Plug-ins:
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      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      DivX Plus Web Player: Version: 2.3 - SDK 10.5 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
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      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
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      googletalkbrowserplugin: Version: 5.4.2.18903 Support
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      DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172
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      AirPlay: Version: 2.0 - SDK 10.9
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      iSightAudio: Version: 7.7.3 - SDK 10.9
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    User iTunes Plug-ins:
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          9% storeagent
          6% Contacts
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          2% iTunes
          2% mds
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      655 MB com.apple.IconServicesAgent
      360 MB mds_stores
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