Install acrobat 9.0 serial number not valid?

I upgraded my PC and want to move my Acrobat 9.0 standard over from my old PC. I downloaded the installation file for 9.0 std from the website and ran it. It asks for my serial number. I input my serial number as shown on my account for my registered software but it tells me it is invalid and won't let me install. I chatted with support and they validated that my serial number is for 9.0 std. Why won't it show as valid when I try to install it on my new PC?

Hi andym,
Did you install Acrobat 9 as part of Creative Suite 4? If so, please see Error "Invalid serial number" | Acrobat 9 | CS4.
Please let us know if that document hits the mark.
Best,
Sara

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From: John Waller
Sent: Monday, April 21, 2014 10:14 PM
To: leewayphotography
Subject: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
Re: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
created by John Waller in Photoshop Lightroom - View the full discussion

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Installation protokoll:
------------BEGINN-----------
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW031 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 8 warning(s)
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
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WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
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ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
--------------------------------------------------------END------------------------------- -

Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 -
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
for information on how to review your installation logs

Install acrobat 9.0 serial number not valid?

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