Install Acrobat again

I got the message that Acrobat XI was a trail version.
I have a CC-account, so that is strange.
I deinstalled Acrobat to try to solve the problem.
Then I wanted to install Acrobat again from out of the Creative Cloud destop-app.
When I look in my Creative Cloud destop-app I get the message that Acrobat XI pro is up to date.
I can't install it again...:(
Then I removed the OOBE-folder, not solved
I logged out the Creative Cloud destop-app, not solved,
I deinstalled the Creative Cloud destop-app and installed it again.
I still get the message that Acrobat is up to date.
How can I install Acrobat again?

Hi AadMetz,
Please refer to the following link for this issue:
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
Akshay

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Error Installing Acrobat X Pro

I was installing Adobe Creative Suite 6 - Design Standard. I got an error message that Acrobat X Pro did not install. I tried installing Acrobat again and got the following error message:
Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW066 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s), 1 warning(s) WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 ----------- ERROR: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80070BC9. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80070BC9. ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Acrobat Professional: Install failed

Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

Adobe Acrobat 9: can I download the install files again?

I purchased Adobe Acrobat 9 some time ago but I have misplaced the disk. I have uninstalled it from the computer it was originally installed on and need to install it onto another machine. Is there any way I can download the install files again?

I have the original product key to install it and
I will follow the instructions there CAREFULLY.
There is NO link.
I KNOW I MUST login with my Adobe ID and password.
BUT THERE IS NO LINK.
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I subscribed to Adobe Acrobat Pro but it is telling me to install. I already have the trial version for another 3 days. Do I have to install it again?

I subscribed to Adobe Acrobat Pro XI. I have the trial version for another 3 days. The e-mail confirming the subscription said to install it, but I already have the trial version. Do I have to install it again?

Hello,
No, you don't need to re-install the Acrobat again. Just license it when the next time trial prompt appears. The moment you put your email on which you have purchased the subscription, it will get activated.
Regards,
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I need to install Acrobat Pro, already bought, on my new computer. Can't find a download without paying again.

I need to install Acrobat Pro, already bought, on my new computer. Can't find a download without paying again. How can I transfer this license?
And why won't Adobe itself talk to its customers?

Hi Hammerwater Kate,
Welcome to the Adobe Forums!
You can download Acrobat XI Pro from the below mentioned link.
https://www.acrobat.com/en_us/free-trial-download.html?promoid=KBAUF
Thanks
Kapil

Installed then removed Acrobat but Creative Cloud says its still installed so I can't install it again.

I've seen issues with precloud subs in CC but not with an app that was a CC download.
Just like the subject says, "Installed then removed Acrobat but Creative Cloud says its still installed so I can't install it again."
How do I get CC to recognize that acrobat isn't on my computer so I can download it again?
thanks,
Jason

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
-and added step https://forums.adobe.com/thread/1529654

While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation a

While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." How to resolve it.
How do I modify the system.

Hi Rgardezi,
The only reason why Acrobat installation fails and throw this error message is when there are some services running in the background causing the installer not to complete the installation. My take is try the following steps and suggest if you were able to install the products or not :
1) Navigate to control panel and confirm that there is no line Item that talks about Acrobat. If you see Acrobat XI listed there, please remove them.
2) Perform a selective Start up using the steps mentioned in this link.
Please suggest if the above mentioned steps were able to resolve the query for you or not.
Cheers,
Kartikay Sharma

Windows Installer error while trying to install Acrobat Reader 8

I am trying to install Adobe Acrobat Reader 8 off the CS3 disc. I already have Acrobat 8 Professional (8.2.3) installed. I just need the Reader. Whenever I try to install the Reader I get the following error, "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnal for assistance."
I have tried all the Microsoft fixes for this situation, but I still keep getting the error message. I am using Windows 7 Home Premium (64-bit). Any help would be appreciated.
Thanks.

Nevermind, I figured out what was wrong. I had disabled User Account Control (UAC) when I was tweaking my OS. So I enabled UAC again and was able to install Acrobat Reader 8 without any problems.

Install Acrobat 9 Pro Extended from Acrobat 9 Standard

I attempted to do an upgrade from Acrobat 9 Standard to Pro Extended having purchased the software from a sales rep who said I could do this as did technical support.
My system is XP Pro/SP2 32-bit.
During the install I ran into this problem. http://kb2.adobe.com/cps/401/kb401731.html. Being stupid I continued on
instead of stopping. Once I got to the section that I am asked to input the Pro Extended serial number and then my STandard serial number I ran into further problems. The dropp down menu asked for which current version of Acrobat, which of course for me was 9 Standard.
The problem was the drop down menu has no option for Standar only Professional.
Since the sales rep had told me I could upgrade I hadn't read the label on the Extended Pro box, which says it's only an upgrade for Professional If I had called in at that time I would have resolved that issue, but not the missing DLL.
I then found out I couldn't uninstall the mess so I did another stupid thing and did a system restore, which just compounded the problem. To make a longer story shorter I downloaded MS Windows Cleanup Utility and removed Acrobat.com and Acrobat 9 STandard. I then downloaded WinCS4Cleanupscript and unzipped and ran it. So far so good.
Then I was advised to install Pro Extended as a trial and customer support would take care of the license issue. Ok, again so far so good.
I then attemped to install Pro Extended as trial and ran into a printer problem similar to what I had
encountered before, but not exactly the same.
"Setup can not copy file PSCRPTFE.NTF" and issues about printers not being Windows logo compliant I believe it was.
(I have a new wireless Brother HL-2170W laser and Canon MP830 inkjet and just updated the driver and firmware...maybe that will load the missing driver)
A this point the installation was terminated and I was advised to follow Adobe TechNote KB403613. The only item that I could possiblity help with this printer problem is the Hotfix kb-930627, but this is for a 64-bit system not 32? Do I download or not?
I also just found out that I still have some vestige of Pro Extended on my system though the MS Cleanup Utility doesn't list anything. Do I run WinCS4Cleanupscript again?
a) How do I fix the PSCRPTFE.NTF issue with my printer(s)
b) Do I download a 64-bit hotfix kb-930627to my 32-bit system...and will that solve the printer problem?
c) Do I just ignore what's left of Pro Extended on my system or run Winc cs4Cleanupscript again. I can't run it directly from all programs, but if I click
on Acrobat 9 Standard under start it opens up or at least that's how it's identified.
d) Anything else?

I might as well update my own question:
I followed the instructions given in the Adobe TechNote kb403613 after running WINCS4Cleanupscript.
However, I did NOT download the hotfix as that's for a 64-bit system. The phrasing of the hotfix wasn't very
clear to me, but I don't think when it stated XP Home or Professional meant a 32-bit system rather only 64-bit.
If anyone knows better let me know. I checked out that specific hotfix and said was for 64-bit OS.
1) Created a new user account with Admin rights
2) I did the "intermediate troubleshooting" listed in kb403613 and found a few files to delete and I also ran the disk defragmenter.
Might as well catch any problems up front instead of waiting.
3) There were several directories on the DVD but only copied Acrobat 9 Pro Extended to my desktop in the new user account.
4) Ran msconfig and disabled all programs under the start up tab. Once you click OK a small window pops up
and you press restart. Remember to write down any programs listed in startup that are not enabled so you
can deselect those when you enable the startup menu again.
5) On restart and booting up press F8 to get the start up options and select VGA mode.
7) Once you in Windows log back into the account you created to just install Acrobat
8) Open Acrobat 9 Pro Extended on your desk top and run the installer
Desktop>Acrobat 9 Pro Extended>Acrobat9>Acro3D
9) Run the install. In my case I selected trial version.
10) I still ran into a problem with Windows Logo compatiblity issues with my printers.
I could either continue or stop the installation, which I did to attempt to determine just what's
causing that problem.
11) there was some auto backout of files, but I still had to run MS Cleanup Utility again and remove Acrobat 9 Pro Extended.
Also ran WINCS4Cleanupscript though nothing there.
12) I then did a restart and booted into normal Windows mode from VGA mode.
13) Logged into my account and ran msconfig to enabled my startup menu and then deselected the ones I didn't want.
OK, I am back to square one. I checked the Windows Logo Product List and found my Brother HL-2170W is
XP, VISTA and W7 Windows Logo certified.
I checked my other printer a Canon Pixma MP830...well not so good. It's logo certified under Vista and W7, but not XP.
I had downloaded the lastest driver and firmware, but that didn't seem to help. I did email Canon. Now these printers had
no problems when I was running under Acrobat 9 Standard.
Right now my only option appears to be to just run the install and continue on when I get to the printer issue. Still don't know what
will happen when I get to the serial numbers. I am suppose to call support and they will fix activation. So I am told...

How to install Acrobat 7.0.9 when Reader 7.0.9 is already installed ?

Hi,
I would like to create the package of Adobe Acrobat 7.0.9 Standard. In English and in French.
I have downloaded the Adobe tool : ISTuner7_AdobeAcrobat.exe to create the MST file
The problem is : The computers have already Adobe Reader 7.0.9 installed.
In first hand, when i'm trying to install "manually" Acrobat 7.0 on this computer I have a windows asking me to choose the correct soft to open PDF file (Acrobat 7.0.9 or Reader 7.0)
I choose Acrobat 7.0.9 and continu the installation until the end normally.
In second hand, when i'm running the package, I got error popup 1404 about some key in registry that i don't have enough permission..
But, if I uninstall Adobe Reader and restart the computer before to launch the package of Acrobat, it's doing fine.
So, for me the issue come from some registry key of Reader that i can't modify by the package automatically.
Do you know the righ parameter to add at the msiexec commande line to FORCE the choice of which soft to use to open a PDF file ?
Thank you

From: <[email protected]> | Adobe STRONGLY recommends that you DO NOT not have Acrobat and Reader installed on the | same system. If you have just Acrobat installed, it will perform all the functions | Reader does and much more. Therefore, you should uninstall Reader, install Acrobat, and | DO NOT install Reader again. | Ken F. Not to mention that nobody should be using Adobe Reader v7.x do to all the vulnerabilities in it that are *actively* being exploited ! -- Dave

Fail to install Acrobat Professional X of CS6 on windows 7 32 bits

I to install Acrobat Professional X of CS6 on windows 7 32 bits or Vista 32 bits, can anyone help for the error shows below? Many Thx!
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 1 warning(s)
WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
                Family: Photoshop
                ProductName: Adobe Photoshop CS6 Core_x64
                This parent relationship is not satisfied, because this payload is not present in this session.
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
Tommy

Please check the solution provided under the below articles and check if that helps. Few users have resolved their issues by following it.
http://forums.adobe.com/message/4648705
Also, try running the below Microsoft fixit and check if that works.
http://go.microsoft.com/?linkid=9708107
If still same issue, follow "http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-produc ts.html"
[Moved the discussion to Acrobat Installation & Update Issues Forum]

Cannot Install Acrobat 9 Pro Extended - More Functional Product Available

I am trying to install Acrobat 9 Pro Extended on my new PC. I get an error that a more functional product is avilable on my PC and the install closes. I installed Framemaker 10 before attempting Acrobat 9 Pro Extended. I notice a folder in my files that is Acrobat 10 (but there is no icon or program option in the menus). Is this the problem? Do I need to uninstall Framemaker, then install Acrobat 9, and then reinstall Framemaker? Any help is appreciated.

Hi, yes, understood that they are different things. However, if I'm to
rely on the link provided on the first reply then does it follow that 9
Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
Mountain Lion, and as I've also mentioned on my first post, I was able to
install 9 Pro and update it as well.
It really is just odd that Lion is singled out here. I also checked this
and there is no mention of problems with updating 9 Pro:
http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
Sorry, but just trying to really find a workaround for this issue right
now. We though of using X Pro instead but, again, if I rely on the system
requirements on this link -
http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
version our user has is still not supported.
Mac OS
Intel processor
Mac OS X v10.5.8 or v10.6.4
512MB of RAM (1GB recommended)
1.2GB of available hard-disk space
1024x768 screen resolution
DVD-ROM drive
Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
Thanks.

Problem re-installing Acrobat Pro 9.0

On Dec. 9, 2009, I purhcased Adobe Acrobat Pro 9.0 on line. My confirmation is here:
========================================
Dear Richard Harshaw,
Thank you for your purchase of downloadable Adobe products.
For your records, we have included your serial numbers below.
Adobe Acrobat 9 Pro (Windows,English)
[serial number removed: Please do not post serial numbers in public forums: Adobe moderator]
Download Instructions:
Login into Your Account with the ID listed above:
* http://www.adobe.com/go/ols_ww_login/
Locate order #AD002765623 and click on the order number.
In the Order Detail page, click on the 'Downloads for this Order' button.
Start your download by clicking on the 'Download' button.
Your serial number will be displayed in the download center.
You can log back into 'Your Account' in the future to re-download your product or retrieve your serial number. Please refer to the download policy for terms and conditions.
http://www.adobe.com/go/ols_en_download_policy
Download Help:
* http://www.adobe.com/go/ols_ww_download_instructions/
Best Regards,
The Adobe Store Team
=======================================
Last week, I got a new computer, a 64-bit machine, and wanted to transfer my copy of Pro 9.0 to my new computer and delete it from my old one. I still had the original setup file and my copy of the note above and proceeded to install Acrobat Pro 9.0 on the new machine. During the registration process, I entered by serial number and chose to register. I thought all was fine, but this mornign I opened a PDF document and got a Splash Screen that I needed to enter my ID and serial number. I did (again) and hit submit, but got a message that the serial number was not issued to my id (I used the ID in the confirmation note I got from Adobe above). How to I get Pro 9.0 to work on my new machine? In only have 28 more days of "trial" period before I am locked out.
Message was edited by: MichaelKazlow

Thanks for the reply, Ankit.
When I bought Pro 9.0, I was upgrading from version 6, which I had purchased as a DVD from Adobe. When I got Pro 9.0, I thought I did not need the CD anymore and discarded it. Of course, inside the jewel case was the license number for that version.
Does Adobe keep records on what I bought several years ago? If so, the original serial number might be in that record. If I had that information, I could probably get the installation and registration to work as designed.
Richard Harshaw
The Arizona Star Splitter

Installing Acrobat on a machine running both Mac OS and Windows OS

I have a new MacAir (Mountain Lion OS) and that will also have Windows 7 installed (via Parallels software). I want to install Adobe Acrobat XI (Standard preferably, or Pro if required) so that I can print to a PDF from any application, whether in either Windows or Mac OS environment. How do I install Acrobat to achieve this? Do I have to install it TWICE, once in Mac environment and then again in the Windows environment? Or can I install Acrobat just in the Mac envronment and have it show up as a printer option in Windows applications? Thank you.

It can't be done. Serials for standalone products are platform specific. Yes, you would have to install it in both environemnts, but as per the previous, it's not possible unless you have 2 licenses. That aside, if all you want to print to PDF, then there's enough free alternatives like GhostScript.
Mylenium

Unable to install Acrobat Reader 9.3.4

What ever I do, Acrobat Reader 9.3.4 installation won't execute. The file would open and process, but thereafter; nothing happens. I've tried uninstalling Acrobat Reader 9.3.3 using Revo Uninstaller just to make sure that there won't be any issues with the latest installation, but no changes. I've tried downloading the latest version via the download site, but no go. Anyone else having similar issues as me? I've checked the forums here and other forums to find a solution, but I'm unable to find any. Any ideas would be greatly appreciated. Mahalos in advance.

Hi,
I can't install acrobat reader but it seems it's for a different reason from what I'm reading in these posts. When I download it everything seems fine until I try to open it by clicking on the icon or try to read a PDF file. The Adobe reader license agreement pops up, says that I need to accept it before I continue, but there is no accept button!!! I try to scroll all the way down and nothing; there is no accept button!! I've tried uninstalling it and installing it again, same thing. I've tried the link posted in this forum and the same thing happened. It's really getting on my nerves. Can you please please help me?? It just seems so basic, but I'm totally stuck! Any help will be much appreciated!!!

Install Acrobat again

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