Install Adobe CC desktop app

I am an Adobe CC member and am trying to install the CC Desktop app. I down load it ok then run the installer. It asks me for my Apple id to make changes but then a pop up window appears asking me to give my Adobe id and password. Unfortunately this disappears again within a second and I cannot enter information.
Any advice?

Install the stuff with sufficient user permissions in the first place and fix your user accounts.
Enabling and using the "root" user in Mac OS X - Apple Support
Mylenium

Similar Messages

  • Unable to install Adobe Story desktop app on OS X

    Hey everyone.  I'm a recent owner of the Retina MacBook Pro and subscriber to Adobe Creative Cloud.
    I'm having trouble installing the Adobe Story desktop app on OS X 10.8.2. When I go to the Story Plus web app and try to install the desktop app, the Air installer says something along the lines of "...the installer is damaged. Request a new installer from the developer."
    Now on my previous MBP, this had never happened, and the app installed the first try. I've tried a multiple times to get this to work, but no avail. I'd really appreciate it if someone could help me get Adobe Story running as a desktop app.
    Also, one more thing: attempting to log in to the Adobe support forums sends me into a redirect loop on my notebook. I ended up having to log into here on my iPad. Not sure if that's a bug or something on my side; thought it I should point it out.
    Anyways, cheers and thanks to anyone who can help.

    I see this link on the Adobe Story forum here http://forums.adobe.com/thread/1078357. Please post here in the Adobe Story forum and they will help resolve your issue.

  • Issues re-installing the Adobe CC Desktop app

    For the last few months I was not able to log into my Adobe CC Desktop app. I would enter my credentials and the app would spin. then I would get a message saying that I was signed out. Today I decided to uninstall the app, restart my machine and then re-install the program. I have tried a few times, but the installer gets stuck right away and never moves. I am on a Mac running OSX 10.9.5 and I am not able to force quit the installation, so I am forced to restarted my machine. I have tried to install the app a few times, but get stuck in the same place every time.
    Any ideas on what I can do?
    Thanks
    Matt

    I tried solutions 1 and 2, but it still won't install. This is a work computer, so I don't have access to create new user account. I know my user account is not corrupt, because I just loaded some other software on it last week.
    When I try to install the CC Desktop software it instantly stops and hangs. Here is a image of where it stops and hangs.

  • Can't install the CC desktop app (MacOSX)

    I am signed in to the Creative Cloud on a new MacBook Pro (Retina, 13-inch, Mid 2014) running OSX 10.10.2. This is my first install of CC on this laptop.
    When trying to install an application, eg Muse or PS, I am prompted to install the CC desktop app.
    Which I download and install. While installing, the installation just quits...
    I have repeatedly tried to install, 11 times unto now. Tried restarting, etc.
    Tried downloading the free trial as a non member, same result.
    Tried as another account on my MBP, same result.
    Who has a pointer as to what could solve this annoying error ? Someone at Adobe ?? Anyone else ?
    Thx in advance.
    J

    J do you receive any specific error messages when installing the Creative Cloud Desktop application?  Have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

  • I just installed Adobe CreatePDF desktop printer, when I try to use from Word or Excel, it does not work.  The Adobe print queue says "error" in the status screen.  I have uninstalled and re-installed.  Any ideas of what to do next?

    I just installed Adobe CreatePDF desktop printer on a Windows 7 home PC.  When I try to use from Word or EWxcel, it does not print.  The Adobe print device queue reports an "error" in the status column.

    Adobe retired this Feb 17, 2014.
    This app sent content to and got content from the web based services of "CreatPDF" and "PDF Pack".
    These are subscription services out in "the cloud". When the app was live you had to be online and signed into your account.  The user forum for CreatePDF has a DOC that speaks to the app removal.
    Be well...

  • How do I get Adobe Air Desktop App to notify user that a URL text file has been updated?

    How do I get an Adobe Air Desktop App to notify user that a URLRequest ".txt" file has been updated? via blinking system tray icon or something.
    New to Air and need someone to point me in the right direction. I have been searching web for hours and probably not asking the question right.
    I have a very simple Desktop App that just loads a text file from a web location into a dynamic text field at a set timer. it just repeats this action on the timer. right now every 5 minutes
    What would the actionscript be to tell the Air App to look at the date or time stamp of the ".txt" file and notify user if its new?
    Thanks

    Try to follow below steps
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    Now click on finder and hold Command + Shift + G keys on your keypad.
    This time type /Library and click on Go.
    Make sure to remove ~ symbol.
    Then open Application Support > Adobe folders.
    Trash AAMUpdater, Adobe Application manager, OOBE folders.
    Now Click on Finder and then hold Command + Shift + U keys on your keypad.
    It will open utilities folder.
    Trash Adobe Creative Cloud and Adobe Application Manager folders
    Download and Run CC cleaner tool from below link
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
    Accept the license agreement and click on Adobe Application Manager
    Then click on clean up selected
    Close the window
    Download and install Creative Cloud App from below link
    Free Creative Cloud | Download Adobe Creative Cloud free trial

  • Workaround found: Install Adobe Flash Player.app seems to be damaged

    Like many other Mac users, today I tried to update to the latest version of the Adobe Flash Player. The downloaded Install Adobe Flash Player.app (v3.3.9.0) seems to be damaged. It seems to have been inappropriately altered so its code-signing no longer works with the Mac OS X Gatekeeper. Even worse, switching the Gatekeeper off won't give any better chance to run the Installer.
    This is what the Console tells:
    05.02.14 14:29:08,565 coreservicesd[65]: Application App:"Install Adobe Flash Player" [ 0x0/0x7b07b]  @ 0x0x7f93206ca360 tried to be brought forward, but isn't in fPermittedFrontASNs ( ( ASN:0x0-0x7d07d:) ), so denying.
    05.02.14 14:29:08,565 WindowServer[127]: [cps/setfront] Failed setting the front application to Install Adobe Flash Player, psn 0x0-0x7b07b, securitySessionID=0x186a5, err=-13066
    05.02.14 14:29:20,900 sudo[761]: ulfdunkel : TTY=unknown ; PWD=/ ; USER=ulfdunkel ; COMMAND=/usr/bin/open https://get.adobe.com/flashplayer/completion/aih/?exitcode=-1&type=install
    Google pointed me beside others to this page which informs that users won't have a real chance to fix it:
    http://apple.stackexchange.com/questions/62707/how-to-get-installers-not-to-hang-on-waitin g-for-other-installations-to-complet
    It seems as if this isn't new to Adobe:
    http://forums.adobe.com/thread/1151807
    Counting this and the big bunch of error reports in this forum, I guess you Flash developer guys here at Adobe should check and fix the Installer soon.
    Thank you in advance.
    Edit:
    Here is a workaround that worked for me: Download the Flash Player archive 12.0.0.44 from this Archive page:
    http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html#Flash%20Player% 20archives
    When it is unzipped, you will find a folder named fp_12.0.0.44_archive in your Downloads folder. Open its subfolder 12_0_r0_44, and run the flashplayer_12_0r0_44_mac.dmg.

    I have upgraded to Yosemite but had this problem prior to that.  What I did find that work was to use the Disk Utility.app to recreate the dmg file.
    Try this:
    Right click on the dmg in Finder.
    Choose: Open With->Disk Utility.app
    Once open:
    Select the dmg image at the bottom left in the list view.
    Choose First Aid tab
    Choose Verify
    Choose Repair
    On the Top Toolbar choose Convert
    Use standard selections and place the new image on the Desktop
    Dbl click on new DMG image file and it should work.

  • My adobe cloud desktop app seems to have stopped working.  I keep getting a error message saying Unable to reach adobe servers, please check firewall settings.

    My adobe cloud desktop app seems to have stopped working.  I keep getting a error message saying Unable to reach adobe servers, please check firewall settings.
    The creative cloud icon on the top menu bar is greyed out, and not updates show.
    I have spoke to our internal IT and my settings are the same as my colleagues who's is working fine, can anybody help with this ongoing problem?

    Grafix121 please ask your I.T. department to review the Adobe Creative Cloud Security FAQ for IT section of Creative Suite Enterprise Deployment | Adobe Developer Connection for information on how to configure your network to allow connections to the Adobe servers.

  • Will we still be able to use the Adobe FormsCentral desktop app after FormsCentral retires?

    Is it just the online service that is expiring?
    Will I be able to create fillable PDF's using the desktop app (not online) to create fillable PDF's?
    Thanks!

    Hi LeanneW,
    Please see this section from the End of support | Adobe FormsCentral document:
    You may continue to use the Adobe FormsCentral desktop app for creating PDF forms until you update or upgrade your Acrobat software. But the app will not connect to any online component or offer the ability to collect data or publish web forms. Furthermore, we will not be supporting the application once Adobe FormsCentral is retired in July, and so cannot ensure functionality moving forward.
    If you have additional questions, please let us know.
    Best,
    Sara

  • Collect Reponses Online tab in the Adobe FormsCentral desktop app

    Where is the "Collect Reponses Online tab in the Adobe FormsCentral desktop app" ?

    Are you using the app bundled with Acrobat XI? or the one downloaded from the FormsCentral website? Only the former one has that tab.
    Randy

  • Trouble with Adobe CC desktop app and account

    Hi. I'm having trouble with my Adobe CC teacher and student subscrition and the Adobe CC desktop application. On my Macbook, adobe CC desktop application doesn't recognize my adobe subscription, but on the Adobe web site page there is my account page and i see the FREE subscription and the Premium, correctly paid. I try to uninstall the Adobe CC desktop app and to logout of adobe cc folder, but when i reinstall the desktop app, it recognize the free subscription and not the Premium. Someone could help me, please?

    Lo Zerba for information on how to resolve the connection error preventing your membership from being validated please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • My Adobe Cloud desktop app does not show login fields

    Hi Folks,
    Unfortunately when I open my adobe cloud desktop app, the cloud app shows up but the login fields do not appear and I cannot login anymore nor I can use my programs anymore.
    Does anyone has an answer to this issue?
    Thanks
    R

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • My adobe air desktop app keeps trying to update unsuccessfully

    my free adobe air desktop app keeps trying to update unsuccessfully
    whatever shall i do?
    thanks
    system
    Hardware Overview:
      Model Name: Mac Pro
      Model Identifier: MacPro3,1
      Processor Name: Quad-Core Intel Xeon
      Processor Speed: 2.8 GHz
      Number Of Processors: 2
      Total Number Of Cores: 8
      L2 Cache (per processor): 12 MB
      Memory: 10 GB

    Hello,
    I'm sorry you're having trouble. I'm fairly certain this problem is occurring on the Air side and not on the Acrobat.com side of things. Please try reposting your question in the Air forums.
    Good luck!
    Michelle

  • Adobe Muse desktop app deleted

    Hi there,
    I am an Adobe Cloud Member and my Adobe Muse desktop app was deleted and I cant find a way to download it again. Can any one help?

    Hi JGill1138,
    Welcome to the Community!
    Try the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and let us know if that helped.
    -Ankit

  • Adobe AIR desktop app with an embedded runtime

    Hi,
    Does an Adobe AIR desktop app with an embedded runtime (standalone/portable)  that got published on Windows work on a Mac too?
    Thanks

    No, you need to compile a "bundle" with ADT on each platform. On Windows it creates a directory with an .exe and the AIR runtime. On OS X it creates a .app file.

Maybe you are looking for

  • TNS-12560 error when running as Windows Service

    Hello, I created a VB.NET application that connects to a Oracle database using DbProviderFactory and ODP.NET for .Net Framework 2.0. This application runs on XP, I need it to run as Windows Service, but every time it try to connect to the database th

  • HT201442 Cannot save file in terminal

    Press Control-O to save the file. Press Enter when asked for the filename and Control-X to exit the editor. (Is it control S?) How come i could not save the file as it shows I am not allowed to save?

  • Phyical memory error installing oracle 10gR2 on redhatenterprise linux 4 U3

    can anyone help me out of this problem im having 512MB of RAM which is enough for installing oracle 10g on linux but still after runing the installer when it starts checking requirments for oracle it says that the expect physical memory is 920 but th

  • Coldfusion 10 on Websphere 8.5.5.0 Liberty Profile

    I'm trying to get CF10 Developer Edition working on Websphere 8.5.5.0 Liberty Profile, and after messing around (a LOT) with the web.xml and adding a -Dcoldfusion.disablejsafe=true java parameter to the startup, I've almost got it working. (Incidenta

  • Problems in WEB Dynpro The Table doesnt update

    Hi everyone, I did an WEB Dynpro Project and I created a table, and I wanna to fill that table  in the event doinit but it didnt update this is my code into a Controller methond public void llenaTabla( ) IPublicVisualizarContrato.IProductDataElement