Install Adobe Download Assistant

I am trying to download the trial for CS5 Master Suite.
I have downloaded the Adobe Download Assistant, however I keep getting the error: "Error extracting the product installer (Error 102), Try downloading the product again".
I have uninstalled the assistant and downloaded it again, however I am getting the same error.
Thoughts? Help?

If you've just downloaded the trial, you'd be downloading Creative Suite 5.5.
To help us, what version of Mac OS X are you running? What kind of computer are you running it on? Does it meet the minimum specifications for the product?
http://www.adobe.com/products/creativesuite/mastercollection/tech-specs.html

Similar Messages

Trouble Installing Adobe Download Assistant! Please help!

Hi, I'm trying to download Adobe Download Assitant of my Mac so I can get my free trial of Photoshop. I can open the .dmg thing and double click on "Install Adobe Download Assistant" but when the bar that reaches the end on the installation window, nothing happens. Please help.

Without any specific errors I would recommend reviewing Troubleshoot Adobe Download Assistant.

The application Install Adobe Download Assistant quit unexpectedly

When downloading a trial version of Adobe Acrobat on a MacBook Pro, running Mac OS X 10.5.8, I get the following error message: "The application Install Adobe Download Assistant quit unexpectedly". How should I proceed from here?
Thanks!

Hi mojito44,
Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
If you continue to face difficulties you can try downloading from the direct download links available at : http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
I would also like to point out that the minimum system requirements for Acrobat is
Mac OS X v10.6.8, v10.7.4, or v10.8
Please check the tech specs at : Tech specs | Adobe Acrobat XI Pro
Regards,
Rave

Issue with installing Adobe Download Assistant

I am trying to install the cs6 photoshop free trial and it requires to download and install the Adobe Download Assistant, when I try to install Adobe Download Assistant a message pops up saying that I am required to download a version of Adobe AIR in order to install it. I downloaded Adobe AIR from this link http://www.adobe.com/go/getair and then I tried to install Adobe Download Assistant but the same message about Adobe AIR keeps popping up even though I have already downloaded it. Please help me, thankyou.

Use this:
Direct Download Links for Adobe Software
Mylenium

Can not install adobe download assistant

there is an error when I install adobe download assistant. How can I fix this?

What error are you receiving? Which operating system are you using? What Adobe software are you trying to download?

Install Adobe Download Assistant qui ne fonctionne pas

Bonjour,
Je souhaite installer la version d'évaluation Adobe CS6 Master Collection et je me heurte à un problème depuis quelques jours. Je m'explique, après avoir téléchargé le Install Adobe Download Assistant depuis la page dédiée, je rencontre ce message d'erreur à chaque tentative.
J'ai ré-installé Adobe AIR dans le doute, téléchargé à nouveau l'installateur, mais le message d'erreur persiste. Je ne trouve pas d'explication à ce problème, et je souhaiterai savoir si certains d'entre-vous l'ont déjà rencontré ; quelqu'un peut-il m'éclairer à ce sujet ?
Sincèrement,
Jules

Problème résolu, il s'agissait bien d'un problème entre deux instances du Adobe Download Assistant ; j'ai supprimé proprement l'ancienne à l'aide de AppZapper, vidé la corbeille et tenté de lancer ADA à nouveau : tout fonctionne… ! Voilà, un grand merci pour ton aide.

Install adobe download assistant problem

/Users/lxxx/Desktop/Install\ Adobe\ Download\ Assistant.app/Contents/MacOS/Install\ Adobe\ Download\ Assistant ; exit;
sins-MacBook-Pro:~ xxx$ /Users/xxx/Desktop/Install\ Adobe\ Download\ Assistant.app/Contents/MacOS/Install\ Adobe\ Download\ Assistant ; exit;
DVFreeThread - CFMachPortCreateWithPort hack = 0x6a0bf0, fPowerNotifyPort= 0x69fa90
DVFreeThread - CFMachPortCreateWithPort hack = 0x367840, fPowerNotifyPort= 0x367e10
how can i solove it??

do you mean that i need to wait for adobe update util i can have a free trial in cs 5.5?

Error message trying to install Adobe Download Assistant (Sorry an Error has occured... certificate problem)

I am trying to download the free trial of Acrobat XI. I am using an iMac running Mac OSX 10.6.8. When I click on the Installer I have downloaded for Adobe Download Assistant, it gives me the following error message while trying to open/install the Download Assistant:s
Sorry, an error has occured.
The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
Can anybody help?

Lmslugo please move your current installation to the trash can, empty the trash, and reinstall. This should give you a new copy of the application with a current certificate.

Error installing Adobe Download Assistant on Mac Yosemite 10.10

I am trying to install trial of elements 13 on Mac Yosemite and getting the following error while installing the Adobe Download Assistant - This application cannot be installed because the installer has been misconfigured. Please contact the application author for assistance. Please help!

I have the same problem with today´s version of Adobe Flash player on Mac OSX 10.6, and with Safari. It works with Firefox 9.0. The problem has been present for versions of Safari and Flash for over 6 months. I am using a MacBook Pro bought in April 2011.

Problem installing Adobe Download assistant

Hi,
I am trying to install the trial version of Adobe XI on my laptop and it does not work!
I keep receiving the following message (in French):
What should I do?
Thanks for your help.
Sebastien

Sebastien you will want to remove and reinstall the Adobe Download Assistant to resolve the current error. You can find additional details at https://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html.
Alternately you can download Adobe Acrobat XI Professional directly from Download Acrobat products | Standard, Pro | XI, X.

How can i use adobe design trial? i was sucess to install adobe download assistant

how can i use adobe design trial? i was sucess to install adobe download assistant

After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_

Why does "Install Adobe Download Assistant" keep failing to run or install on my Mac Pro OS Lion 10.7.5

I get the following message when trying to run the download assistant:
The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.

BncCrafts
From where are you downloading the Adobe Application Manager? Has it been this one
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager
What version of Premiere Elements Mac are you running on your Mac Pro OS Lion 10.7.5? Or, is it that program that you are trying to install with the Adobe Application Manager?
More later.
ATR

Unable to install Adobe Download Assistant due to the installer being mis-configured

Download Assistant offers the upgrade from 1.0.6 to 1.2.5, so I "download now" but it won't install because "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." I have repeated the process and get the same response every time. And I cannot run my InCopy CS6 without this.

Branching this to a new discussion. Natbelz this topic has been covered at http://forums.adobe.com/message/5033774#5033774. Please see this discussion for a solution to your current difficulties.

Downloading a trial - problem with the Adobe Download Assistant

Q: What is the Adobe Download Assistant?
A: Trial versions of Adobe Creative Suite, Photoshop Elements, and Adobe Premiere Elements are downloaded using the Adobe Download Assistant — a small application that is meant to improve download reliability and avoid issues that commonly occur during large downloads, such as frequent disconnects. After the trial product is downloaded, Adobe Download Assistant should automatically start installing the product.
Q: I installed the Adobe Download Assistant, but my trial didn't download?
A: Under certain conditions, the Adobe Download Assistant installs but does not immediately start downloading the trial product. If this happens:
1. Quit the Adobe Download Assistant.
2. In your browser, return to the product trial download page on Adobe.com. Refresh the page, then click the Download now button again and follow the prompts.
Important: When you start the download, be sure to select your User folder or Desktop folder. A common cause of errors are due to attempts to download the Adobe Download Assistant to the Program Files/Applications folder. The Adobe Download Assistant only downloads the trial application files. Once the download is complete it will launch the application installer; when the installer is launched you can then choose to install the actual trial application into the Program Files/Application folder.
For more info, see
Troubleshoot Adobe Download Assistant
or
Adobe Download Assistant FAQ
Q: I've have a problem on Windows 7. The download manager just sits there, and does nothing, even after I navigate back to the trial page. It turns out that you can't install Flash in the Programs folder. You have to pick a different folder for ADA to actually work?
A: You are correct, the Adobe Download Assistant does not have sufficient permission to save files to the Program Files folder. If you run the Adobe Download Assistant as an administrator, or save to a different location (for example, in your Users folder), this should resolve the issue.
Q: When I try and download the Creative Suite Design Premium the Download Assistant opens and I log in. On the top it says "Welcome, User" but on the bottom right below the action bar for the download it says "Sign in ith your Adobe ID to continue" and the action/download bar just sits there. I have quit and restarted numerous times and even left it running all night. Nothing is working though. I have Windows 7 Home Premium and see no error messages.
A: Try opening your browser by right-clicking in the start-programs menu and select "Run as Administrator".
Q: I am trying to download the Premiere trial version onto Windows. I had no issues installing Adobe Download Assistant, however when I tried to log in, it came up with error 100, claiming it could not communicate with the internet.
A: Many of the errors which forum users are experiencing with the download process is due to trying to download to the Program Files/Applications folder. This seems to cause Error 100, 101, 107, and even problems with being able to extract the install files after the download completes. The Adobe Download Assistant is only downloading the install files. Once the download is complete it will then launch the installer. Once the installer itself is launched you can then install to the Program Files/Application folder.
Q: I've tried everything and nothing works. I'm really frustrated and I don't know what else to do. How can I download a trial?
A: Another way to get trials of Adobe software is to sign-up for a Free Creative Cloud Membership. With Creative Cloud Membership you can download full, downloadable 30-day trials of all our CS6 Master Collection straight to your desktop, and store up to 2GB of files. Alternately, you can review http://forums.adobe.com/thread/981369 which provides information on how to obtain direct downloads.

I have suddenly become computer illiterate... that's the only conclusion I can draw from my total failure to install the Premiere Pro CS6 trial version for Mac.
Step1: I downloaded the Adobe Downloader Assistant installer and installed ADA in the default location (/Applications), which then was followed by said ADA launch. I logged in, selected PP and started a 2 hrs download of a 1.7 GB file.
Step2: I come back after a while and find a nice DVD icon on my Desktop, reading PP CS6: Great! I quit ADA and open that folder, to find another folder in it, with 3 subfolders and an "Install" application. Click on it. Nada. Reclick on it. Same + an error -1704 "can't open application".
Step3-30: I am cutting a long story short, but after reading all the support threads I could find, trying to reinstall ADA on my desktop, relog on the website, restart and cancel PP CS6 download a few times (without ADA noticing that there was already a 1.7 GB corresponding to that same file), and repeatedly failed to launch the install.app, I decided to act stupidely and remove all files and go to:
Step 31: reinstall ADA, re-download PP CS6.
Step 32: I waited after the install, nothing happened so I went to the new PP CS6 "DVD" and found the "install" app, which reliably did not start anything.
Step 33: I rebooted. After the reboot, the DVD was gone, replaced by an empty folder of the same name...
Step 34: me typing all this... I am using a 2011 iMac running Lion and Creative Suite CS 5.5. Thanks for any pointers...

Mac OSX 10.9.4 - Adobe Download Assistant does not display any products to download

I am attempting to download the free 30 day trial of Acrobat XI Pro, and I downloaded and installed Adobe Download assistant to do so. I successfully created an Adobe ID and have verified it. However, when I log in with my ID into the Adobe Download Assistant, no products display as being available for download (or display - period - before or after logging in). I have tried uninstalling and reinstalling the software, but no luck. The screen I am looking at is as follows:
Is there something I'm missing? I can go to "Select product" and select either "Photography", "Video" or "PDF", but when I click any of the options, nothing happens.
I couldn't seem to find a comparable problem on the forums. Any help would be appreciated, especially insofar as I am trying to evaluate whether to purchase the product in question.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Install Adobe Download Assistant

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