Install After Platform Swap Photoshop Elements 12 & Premiere Elements 12

I've been emailed links to allow me to download Photoshop Elements 12 and Premiere Elements 12 after swapping platforms.  When I download the installation file to my mac it runs but when it comes to the 'sign in' screen, once I click on the sign in button it just looks like its attempting to sign in.  It sits for hours though and doesn't move on any further.  I have tried several times but to no avail.  Am I missing something?

Screenshots below
Sits on last screen for hours without moving forward through the installation process.

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