Install AMD R9 380 on HP

Hi, sorry for my poor English I have a HP prodesk 400 G1 MT and i already installed a PSU 750 W I would like to install a Graphic Card AMD R9 380 Nitro, Can i run this card??? Thanks an please Help Me

Hi, There is very little information about the compatibilty of the AMD R9 380 and HP ProDesk 400 G1. You have a fairly new PC so there is a good chance that the AMD R9 380 will work. Know what the return policy is before you buy.

Similar Messages

ITunes 10.2 Upgrade fix temporary. Fix to iTunes 10.2.2 by uninstall Apple Mobile Device Support and install AMDS from 10.0. Worked only to fail in 5 days. iTunes back to very slow to open and will not see device (iPhone) connected. Sorry

I was one this site for 20+ Days and found a fix for 10.2.1 when it failed. I Uninstalled all, following other attempts that failed, then installed latest Version from Apple iTunes 10.2.12. I then uninstalled Apple Mobile Device Support (AMDS) and installed AMDS from the older 10.0 version of iTunes. Success it worked. Today, I am now back to old problem, iTnes takes very long time to open and fails to see my device when connected (iPhone). I really only have iTunes for my iPhone no extensive library a few hundred CD's in music location and no podcasts. I have less than 6 moveis and want to update them now. I am willing to lose all in iTunes library if need be just to get computer to see G3 iPhone with iOS 4.2 and let me synch once again. I like security of backup too. It older iTunes may now not support, that too is OK. I still want to get the 3GS (no 4G desires, yet) and do not care if any of it is the latest from Apple as long as it works.

Hi Erik,
Your basic suggestion actually worked for me. But this is what I did for others who are having issues removing/installing etc.
1. Download the latest iTunes 8.2. You should end up with a file iTunesSetup.
2. If you dont already have WinRAR, download free copy from http://www.rarlab.com/ and install.
3. Right click on iTunesSetup and choose "Extract" to somewhere you know. eg C:\itunetemp
4. Open up folder where you extracted iTunesSetup and double-click applemobiledevicesupport.msi
5. It should ask you if you want to repair or remove... choose remove.
6. REBOOT your PC.
7. Go back to where you extracted iTunesSetup and double-click applemobiledevicesupport.msi and go through the install.
8. Plug in your iPhone.
If all is well iTunes should automatically start and start syncing your iPhone.
Goodluck all!
Cheers.

Windows 8.1 doesn't hibernate or sleep after installing amd catalyst driver

hi i am using windows 8.1 64 bit but after installing a amd catalyst center windows behaviour changed it doesn't go for hibernate and sleep and after unstall it windows comes into normal position please refered me proper solution to install amd driver wihout any issue and also suggest me which version will be compatible with my device i have tried amd 14.9 and also 14.11 but issues didn't solve i am curretnly using intel Version10.18.10.3325 windows update show me amd wddi 1.3 driver but it always failed not installing..
Hp pavilion-15 n037tx Notebook
core i5 4200U
4gb ram
This question was solved.
View Solution.

Hi @Ahmed-Aslam
I understand that you are have problems with hibernate and sleep on your notebook.
I would review the attached document. I realize from your post that you have tried some of the things listed, but just check it and see if anything there was missed, perhaps the section on malware issues.
Troubleshooting sleep and hibernate issues in Windows 8
You can also try using system restore to roll back to before the software update to see if that resolves the issue.
Using Microsoft System Restore (Windows 8)
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Graphics Card Does Not Show Up In Device Manager (Re: Installing AMD Video Drivers - Windows 8.1 (Step-By-Step Tutorial)

This tutorial is a step-by-step tutorial on how to "fix" issues of a new graphics card not appearing in Windows 8.1 Pro, or not appearing (as a device) in Device Manager, or it's not being detected by Windows 8.1.
This is the "second part" of a Step-by-Step Tutorial on how to install AMD Radeon graphics card drivers in Windows 8.1 Pro.
GRAPHICS CARD IS NOT DETECTED AND DOES NOT SHOW UP IN WINDOWS 8.1 DEVICE MANAGER
This problem can appear if the video card is not installed properly in the PCI slot and as a result the card is not detected in device manager. Check the physical connections again, reinsert the card properly in the PCI slot, check the connections (including the power cables going to the video card, and ensure that the fan on the graphics card is spinning and the card does have power and is properly seated/inserted) and then install the drivers from the manufacturer’s website.
If the video card is in fact installed properly, but the problem of the video card not being discovered/found by the operating system persists, then try these following methods below to check if this solves the problem.
Method 1:
First, I would suggest you to run the following Microsoft Fixit to get the problem automatically detected and fixed. This Microsoft "fixit" App checks if the device is currently disabled or turned off or the driver is not installed.
Hardware devices are not working or are not detected in Windows.
http://support.microsoft.com/mats/hardware_device_problems/en-us
Method 2:
Sometimes, some devices in device manager are hidden due to corrupt or missing drivers.
Follow the steps below to show hidden devices in the device manager and troubleshoot accordingly.
Press the Windows key + X
Select Command Prompt (Admin)
Type set devmgr_show_nonpresent_devices=1 and hit enter
Type Start DEVMGMT.MSC and hit enter.
Once in Device Manager hit the View menu and select show hidden devices.
From here, remove each instance of the AMD or Nvidia card you see as well as each unknown device. Exit Device Manager and reinstall the latest drivers you can find for your graphics card.
After you install the drivers, reboot and see if you get any different results.
If the above solved your problems and the Graphics Card is now working and is now being properly detected/displayed in Windows Device Manager:
If your graphics card is now being detected by Windows 8.1 in Device Manager, but has a "yellow exclamation" mark (or video drivers are not found or not properly installed or the device is disabled) then install the latest graphics card drivers and proceed with this Step-by-Step Tutorial on how to install AMD Radeon graphics card drivers in Windows 8.1 Pro.
Method 3:
If methods suggested above does not help, I would recommend you to contact Apple/AMD/NVIDIA to get the latest chipset, BIOS, graphics card drivers installed properly.

This tutorial is a step-by-step tutorial on how to "fix" issues of a new graphics card not appearing in Windows 8.1 Pro, or not appearing (as a device) in Device Manager, or it's not being detected by Windows 8.1.
This is the "second part" of a Step-by-Step Tutorial on how to install AMD Radeon graphics card drivers in Windows 8.1 Pro.
GRAPHICS CARD IS NOT DETECTED AND DOES NOT SHOW UP IN WINDOWS 8.1 DEVICE MANAGER
This problem can appear if the video card is not installed properly in the PCI slot and as a result the card is not detected in device manager. Check the physical connections again, reinsert the card properly in the PCI slot, check the connections (including the power cables going to the video card, and ensure that the fan on the graphics card is spinning and the card does have power and is properly seated/inserted) and then install the drivers from the manufacturer’s website.
If the video card is in fact installed properly, but the problem of the video card not being discovered/found by the operating system persists, then try these following methods below to check if this solves the problem.
Method 1:
First, I would suggest you to run the following Microsoft Fixit to get the problem automatically detected and fixed. This Microsoft "fixit" App checks if the device is currently disabled or turned off or the driver is not installed.
Hardware devices are not working or are not detected in Windows.
http://support.microsoft.com/mats/hardware_device_problems/en-us
Method 2:
Sometimes, some devices in device manager are hidden due to corrupt or missing drivers.
Follow the steps below to show hidden devices in the device manager and troubleshoot accordingly.
Press the Windows key + X
Select Command Prompt (Admin)
Type set devmgr_show_nonpresent_devices=1 and hit enter
Type Start DEVMGMT.MSC and hit enter.
Once in Device Manager hit the View menu and select show hidden devices.
From here, remove each instance of the AMD or Nvidia card you see as well as each unknown device. Exit Device Manager and reinstall the latest drivers you can find for your graphics card.
After you install the drivers, reboot and see if you get any different results.
If the above solved your problems and the Graphics Card is now working and is now being properly detected/displayed in Windows Device Manager:
If your graphics card is now being detected by Windows 8.1 in Device Manager, but has a "yellow exclamation" mark (or video drivers are not found or not properly installed or the device is disabled) then install the latest graphics card drivers and proceed with this Step-by-Step Tutorial on how to install AMD Radeon graphics card drivers in Windows 8.1 Pro.
Method 3:
If methods suggested above does not help, I would recommend you to contact Apple/AMD/NVIDIA to get the latest chipset, BIOS, graphics card drivers installed properly.

Arch linux doesn't boot after installing AMD ATI Catalyst

I have a laptop which has a integrated graphic card intel 4th generation (4600) and an AMD ATI R9 m265x (hybrid Intel/AMD graphics card) so I have just installed AMD ATI Catalyst proprietary ones by following
AMD Catalyst ArchWiki.
I have used "Installing from the unofficial repository" method so in my pacman.conf I have added below entry for [catalyst-stable]:
[catalyst-stable]
Server = http://catalyst.wirephire.com/repo/catalyst/$arch
## Mirrors, if the primary server does not work or is too slow:
#Server = http://70.239.162.206/catalyst-mirror/repo/catalyst/$arch
#Server = http://mirror.rts-informatique.fr/archlinux-catalyst/repo/catalyst/$arch
#Server = http://mirror.hactar.bz/Vi0L0/catalyst/$arch
Then I have update pacman's database and install below packages:
catalyst-hook
catalyst-utils-pxp
lib32-catalyst-utils-pxp
(No need to install catalyst-total-pxp as I have installed catalyst-utils-pxp)
After installing it, I have configured the driver, configuring X using below command:
# aticonfig --initial
In order to use PowerXpress support I have installed catalyst-utils-pxp package plus additional lib32-catalyst-utils-pxp.
To perform a switch into Intel's IGP I have also installed the mesa-libgl package and Intel's drivers: xf86-video-intel and intel-dri .
I have enable the automatic update by enabling the catalyst-hook.service with below commands since it automatically rebuilds the fglrx modules while the system shuts down or reboots (so I haven't to do it manually each time kernel is updated using Catalyst-generator):
# systemctl enable catalyst-hook
# systemctl start catalyst-hook
And finally I have blacklisted radeon module by creating "/etc/modprobe.d/blacklisted.conf" file which content is:
blacklist radeon
and also I have ensured that fglrx line is added in "/etc/modules-load.d/Catalyst.conf" file.
To avoid problems, I have rebuilt the fglrx module by doing (I know it is not necessary as it is done by catalyst-hook):
catalyst_build_module all
Once I reboot, arch linux does not boot. Last lines printed out are below and then it freezes:
Starting temp files linker to catalyst...
Starting Catalyst event Daemon...
[ OK ] Started Catalyst event Daemon
Starting Catalyst's fglrx kernel' module builder...
[ OK ] Started temp files linker for catalyst.
[ OK ] Started Catalyst's fglrx kernel' modue builder.
[ OK ] Started gnome Display manager.
[ OK ] Started Network manager.
[ OK ] Reached target Multi-User system.
[ OK ] Reached target Graphical Interface.
[ OK ] Reached target Network.
I have tried to put nomodeset as a kernel parameter but it does not work. Also, after reading ArchWiki, I have noticed that it is recommended to don't do this as I am using catalyst-utils-pxp because intel driver needs it so I have removed nomodeset parameter from kernel but It continues not working.
Any ideas?
Package versions:
Kernel version 3.17.6-1-ARCH
catalyst-hook 14.12-1
catalyst-utils-pxp 14.12-1
lib32-catalyst-utils-pxp 14.12-1
xorg-server 1.16.2.901-1
xf86-video-intel 2.99.916-3
Last edited by toni (2014-12-13 19:38:38)

FInally I managed to boot arch linux.
I had to downgrade xorg-server from 1.16.2.901-1 to 1.15.2-1.
It seems there is a problem with Catalyst 14.12-1 and xorg-server 1.16.2.901-1.
Also I had to replace desktop manager from gdm to lightdm as gdm raises segmentation faults using xorg-server versions 1.16.2.901-1 and 1.15.2-1.
Finally I had to add an entry in pacman.conf:
[xorg115]
Server = http://catalyst.wirephire.com/repo/xorg115/$arch
## Mirrors, if the primary server does not work or is too slow:
#Server = http://mirror.rts-informatique.fr/archlinux-catalyst/repo/xorg115/$arch
#Server = http://mirror.hactar.bz/Vi0L0/xorg115/$arch
Then performs following actions:
1) # pacman -Syuu catalyst-hook catalyst-utils-pxp
2) Uninstall all the packages xf86* such as xf86-video-intel, xf86-input-evdev, xf86-input-synaptics, etc.
3) Install the packages uninstalled in step 2 and install them again using xorg115 repo, for example, # pacman -S xorg115/xf86-video-intel xorg115/xf86-input-evdev xorg115/xf86-input-synaptics
I have put a comment here.
Last edited by toni (2014-12-14 12:31:29)

Unable to install AMD 6770m graphic drivers for dv6t-b600, System crashes

I have Hp pavilion dv6t-b600
Windows 8 pro 64bit
Product number: QJ920AV#ABA
My laptop came with windows 7 and AMD graphic card 6770m.It worked fine with it untill the problem in fan arised. It used to heat up alot. I replaced the fan and installed windows 8.
When i tried to install AMD drivers which i downloaded from HP official website by giving my product number it got stuck and a black screen appeared and my whole data was corrupted and i had to install new windows once again. It happened twice. I lost all of my important files in it as well. Drivers were 64 bit and for windows 8.
I did everything right.
Now windows is working fine withoud AMD graphic drivers again every thing works fine except the AMD drivers. I am unable to install the drivers. I just tried to install it again and while installation it says screen may flicker or completly go black during installation but when it goes black nothing happens. Its stucks.
I have updated BIOS from F.19 to F.1C but still no luck. Please give me the solution ASAP

Hi @Sydmobi ,
Welcome to the HP Forums!
It is a superb place to find answers and ideas!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you had to replace the fan on the notebook and you have installed Windows 8.
How did you install Windows 8, was it an upgrade or a complete install from a Windows disk?
When I checked the HP Pavilion dv6 Notebook PC Maintenance and Service Guide for you notebook I see that you have switchable graphics.
As your notebook is a CTO (custom to order) I am unsure if you have dual AMD GPUs or Intel +Amd GPUs so I am including both links.
Here are links that you should find informative and helpful.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Dual AMD GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a link to the HP Pavilion dv6t-6b00 CTO Quad Edition Entertainment Notebook PC Drivers.
Download and save the chipset driver, and both graphic drivers.
Delete the current drivers the chipset
Install the chipset driver and restart your notebook. Restarting the notebook is an important step and must not be omitted.
Delete the graphic drivers
Now install the graphics drivers.
Restart your notebook.
If you are still unable to install the driver, I suggest contacting HP support for assistance.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
Good Luck!
Sparkles1
I work on behalf of HP
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Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Can I install AMD Graphics Drivers In Windows 32-Bit Operating System...

Please Help Me And Advised me ..
How TO install Amd Graphis Drivers In 32-Bitt Windows 8 System???

Hi:
See if this works. If it doesn't then you will need to install the supported operating system (W8.1 64 bit).
Download and run the W8.1 graphics driver from your model's support page...Close out of any error windows.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-135683-1&cc=us&dlc=en&lc=e...
Go to the device manager and click to expand the Display Adapters category. Click on the Standard VGA Adapter. Click on the Driver tab. Click on Update Driver.
Select the Browse my computer for driver software method and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp67327. Make sure the Include Subfolders box is checked and see if the driver installs that way. Then reboot.

Installing AMD graphic driver turns into BSOD

Hello, I have recently reinstalled Windows on my laptop and now i can't install AMD graphic driver. Whenever I try to install it, my screen switch off ( as usual during installing of graphic driver) and then turns into BSOD with error "atikmpag.sys". After this, I am unable to switch on my computer, because there is always BSOD waiting for me and I have to reinstall windows again. This is happening with Win 8.1 and with Win 7. I have tried many versions(releases) of drivers and many ways to install them. But the result is always the same: BSOD "atikmpag.sys".
Could u give me any solution for my problem? It is really frustrating. I am not very used to write in English, please excuse me. Regards, Patrik Obrtlík

AMD's 'catalyst clean utility' (stand-alone program) is notoriously bad, yes especially for switchable graphics laptops. And have heard some horror stories of that ruining windows installations needing a reinstall DDU, I would argue is perfectly safe however. It is pretty universal generic clean utility which can clean both AMD and Intel components. I use it myself(HP envy 15 with AMD+Intel), though AMD catalyst install manager (from 'uninstall or change programs' list) would work, though I don't think it cleans/removes Intel installations.

G50-45 Can't Install AMD Graphic Drivers

Hello,
I just bought this laptop and I downloaded the updated drivers from Lenovo site, but I can't install AMD graphic drivers.
The screen went black during installation and stayed black for almost 40 minutes (then I rebooted the laptop).
So I tried to download AMD drivers through their Autodetect software, and during the installation the screen showed weird colors, mostly green but in a "old fashioned 8 bit way" we can say.
What should I do?
Also, I can't use the dedicated graphic card (Radeon HD 8500M): the laptop keep using the integrated card, which makes every game running slowly. I already tried to set which card an application must use through Catalyst Control Panel, but it doesn't work.
Thanks for the replies.

I used one from lenovo page and they work.
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-45-noteboo...
And with this utility you can check which graphics card is laptop using
http://support.amd.com/en-us/kb-articles/Pages/AMDSystemMonitor.aspx

Hangs when installing amd and silicon image drivers

last night installed multipoint server 2012 premium evaluation to a 32GB ssd.
all went well.
then attempted to install amd graphics drivers for hd4850/hd6310 and also drivers for silicon image 3114 pci sata card.
both installers hang part way into installation despite multiple attempts and reboots.
even leaving pc over night failed to resolve hanging.
please advise of work around.
mainboard is asus e35m1-m pro.
objective is working fileserver/multiseat websurfer.
thanks and please have a great day/week/life

Are those devices supported by Windows 2012 or are you installing drivers for an older version of Windows? If those drivers are for older versions of Windows, that might cause the problem. Have you checked with the manufacturer of those devices for known
issues?

Can't install AMD driver properly lost all CCC options and 3D

Hi everyone,
I have HP pavilion g6 , win 7 64 bit. Amd Radeon HD 7400M series and Intel HD graphics.
My problem started when my screen was getting black for seconds alot and when it comes back it said amd stopped so I decided to update the driver.
First I downloaded the supported driver from the site
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-98607-2&cc=emea_middle_east...
but every time I try installing it the install process run very quickly the screen doesn't even switch during installtion and it says driver is successfully installed although nothing was installed and nothing absolutely change.
so I decided to download the latest amd driver from amd site14.4. I had some problems while installing but it worked fine and I had all the options including the switchable graphics. But after a while the laptop started to hang on startup showing a blue screen saying something was incompatible.
So I tried to update the driver from device manager and since then I lost all catalyst control center options also the switchable graphics mode and 3D in photoshop isn't working anymore and every time I close the catalyst a message come saying it stopped working. I tried many times to uninstall the driver then installing a new versin 14.9, the prvious 14.4, the supported but still nothing of them worked at all, also I tried installing with win 7 compatibility but it always gets stuck. Sorry for elongation but I'm so tired of this problem. I really appreciate any help.
This question was solved.
View Solution.

Hi @Black_violet ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue HP Pavilion g6-1045sx Notebook and issues with graphic software. Here is the drivers for your device. I would uninstall both and restart the computer, then reinstall only the AMD. It will include the Amd Graphics Driver and Catalyst Control Center restart the computer.
The Intel will automatically install.
Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system.
You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues.
Please let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Help installing AMD Radeon 8490 graphic card on HP Pavilion P7-1110

Appreciate any help on this that anyone can give. I'm at a loss at the moment. Just got an AMD Radeon 8490 graphics card to put into the HP Pavilion p7-1110 desktop. I have not opened up the back of a computer for probably ten years (used to do it, but haven't for a long time). The card I got was new, but pulled from a workstation before going out, and came with no disk or documentation.
I tried just opening up the back, and putting the card in the PCI-16 slot, but when I restarted the computer, the computer did not recognize either the old integrated graphic card or the new one. When I pulled the card back out, it recognized the old integrated card.
From what I've been reading, there's a suggestion that I uninstall the Intel Integrated graphics driver before trying the install again, then plugging in the new card, turning the power back on and letting Windows 7 choose the drivers necessary for the new card, then it might work.
But what if it doesn't. Then I don't have the drivers for the old and it's gotten me nervous that I'll be without any graphics at all and unable to use the computer.
Any suggestions? Don't know why this has me this nervous, but I guess it's that lag time between dealing with a motherboard.
Appreciate any assistance, guys.
Nervous in PA.
JD

Hi,
I see two possibilities.
The AMD 8490 is not compatible with your PC.
The 250 watt power supply in your PC is insufficient.
Try clearing the CMOS and see if that helps. If not, then try the BIOS update that is posted for your PC.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Installing AMD Video Drivers - Windows 8.1 (Step-By-Step Tutorial)

I am currently in the process of installing the latest AMD Video Drivers for Windows 8.1 (64-bit) on a Bootcamp partition. I previously had three ATI Radeon HD2600XT Graphics cards (in CrossFire) installed in a 2008 Apple Mac Pro.
I've run into several problems with trying to remove the Radeon HD2600XT graphics cards and install the latest drivers (for the Radeon R9 290 graphics card) in Windows 8.1 (64-bit), so I am creating this to be used as tutorial for others experiencing similar problems.
1) First I created a new/clean system restore point in Windows 8.1 prior to starting this.
      Instructions can be found here: http://www.intowindows.com/how-to-create-restore-point-in-windows-8-1/
2) Second, I manually tried removing/uninstalling the AMD Software from add/remove programs in Windows 8.1 (Control Panel)
      In Computer Control Panel, select "uninstall a program"
      Select AMD Install Manager (and any Catalyst Software) and remove/uninstall the software (choose "express uninstall all AMD software").
      Be sure to uninstall the AMD Install Manager.
3) In my system, the hardware drivers for the three Radeon XT2600 graphics cards were not properly removed, and the drivers for the Radeon R9 290 were not properly installed.
4) I tried running the AMD Driver Autodetect Tool
      It stated "We were unable to find your product or OS" (and failed to download or install any drivers)
      AMD Driver Autodetect displayed the following information:
Graphics hardware: 0x1002 - 0x9588 PCIE
Operating system: Windows 8.1 64-bit
5) Since the latest software/drivers were not found with the AMD Driver Autodetect, I decided to manually download the latest Graphics card drivers from the AMD website for my graphics card and for my operating system (Windows 8.1 64-bit). I created a folder called "C:\Drivers\AMD" and downloaded the latest AMD Graphics card drivers (Catalyst Software Suite 14.9) to that folder and unzipped the AMD drivers installation file. I unzipped the file which included the following drivers/files:
      Catalyst Software Suite 14.9 includes the following files:
            AMD Display Driver ver. 14.301.1001
                          OpenCL(tm) Driver
                          Catalyst Control Center
                          HydraVision
6) I downloaded and unzipped DDU v13.5.1.3 (downloaded from 3D Guru)
    I created a folder called "C:\Drivers\DDUv13.5.1.3" and unzipped the DDU installation files to that folder
7) I ran DDU v13.5.1.3 (downloaded from 3D Guru)
      It displayed the following information:
DDU Version:13.5.1.3
GPU # 0000 Detected : ATI Radeon HD 2600 XT (Microsoft Corporation - WDDM v1.1)
GPU DeviceId : pci\ven_1002&dev_9588
Detected Driver(s) Version(s) : 8.97.10.6
INF : oem55.inf
INF Section : ati2mtag_RV630
GPU # 0001 Detected : ATI Radeon HD 2600 XT (Microsoft Corporation - WDDM v1.1)
GPU DeviceId : pci\ven_1002&dev_9588
Detected Driver(s) Version(s) : 8.97.10.6
INF : oem55.inf
INF Section : ati2mtag_RV630
GPU # 0002 Detected : AMD Radeon R9 200 Series
GPU DeviceId : pci\ven_1002&dev_67b1
Detected Driver(s) Version(s) : 13.251.9001.1001
INF : oem63.inf
INF Section : ati2mtag_Hawaii
5) Based on the output above, it seems that some extremely old drivers are currently installed (v13.251.9001.1001), and I need to remove the old drivers for the hardware above, and try to install the latest AMD drivers (v14.9)
6) I rebooted the computer into Windows 8.1 "Safe Mode".
    Instructions can be found here: http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81
7) I went to the folder called "C:\Drivers\DDUv13.5.1.3" and ran DDU v13.5.1.3 and selected "Clean and restart" (in DDU 13.5.1.3) to remove ALL of the existing AMD drivers and to restart/reboot the computer.
- After removing the current display drivers (in safe mode) with DDU v13.5.1.3 and after the system rebooted, I then tried to perform a "clean install" of the latest AMD drivers (v14.9)
8) Now perform a "Clean Install" of the new AMD graphics drivers. Steps for performing a "clean install" (from AMD's website) are listed below:
To perform a 'clean install' of AMD graphics drivers:
You should make a system restore point before attempting, just in case
1. IMPORTANT: All Windows Updates should be current, including the 'optional/suggested' updates
2. IMPORTANT: Disable all anti-virus/ad blockers/anti-malware/ anti-anything before trying to install
3. IMPORTANT: Netframework is required and must be the latest version. (from Windows Update)
Download the drivers for your computer to the desktop. Follow steps 1-5 ( http://support.amd.com/en-us/download ).
Do not use 'auto-detect and install (it might not detect your graphics card or best drivers).
Delete existing drivers from your computer:
In computer control panel select 'uninstall a program'
For computers with Intel processors:
Select AMD install manager and choose 'express uninstall all AMD software'
Including the install manager.
For computers with AMD processors:
Select AMD install manager and 'custom uninstall' the graphics drivers and CCC only.
Reboot into 'safe mode'
In safe mode run Guru 3D's DDU
Reboot
Install the new driver suite.
9) I went to the folder called "C:\Drivers\AMD\AMD-Catalyst-14-9-win7-win8.1-64Bit-dd-ccc-whql" and ran setup.exe (Catalyst Install Manager)
     I selected "Express Install" as the default installation (highly recommended).
10) Rebooted the system after the Catalyst software and video driver installation.

In the end, I found out that the latest/newest Radeon drivers do not support the older Apple Radeon 2600XT graphics cards, so I was forced to remove the older Radeon 2600XT graphics cards from the system (so the newest/latest Radeon Catalyst Drivers would work). I was then able to boot directly into Windows 8.1 Pro, and the AMD Catalyst software and AMD Catalyst Drivers worked perfectly with the R9 290 graphics card (in Windows 8.1 Pro).
The only problem is that the AMD R9 290 is not supported in OS X, and now I can't boot directly into OS X because the Apple OS X graphics card drivers are missing and don't exist. Apple hasn't added AMD R9 290 graphics card support to the latest version of Apple OS X 10.10 Yosemite (or 10.9).
I posted a thread here about needing the AMD R9 290 graphics display drivers, but Apple still hasn't added the latest AMD Radeon R9 290 graphics card drivers support to the latest Apple Mac OS X 10.10.1 Yosemite operating system.
Another big Apple fail!
So now we have a wonderful new high-end AMD R9 290 graphics card and all we can do is use our Apple Mac Pro computers as Windows 8.1 Pro computers, because Apple has not updated their Apple OS X operating system to support the newest/latest AMD R9 290 graphics cards. (So we're stuck with using our Apple Mac Pro as a Windows 8.1 Pro computer) because Apple refuses to add the newest/latest hardware drivers to their latest Apple OS X operating system. Anytime you purchase an Apple computer you are stuck using really old hardware because Apple fails to update their operating system with the newest/latest hardware drivers for the latest AMD R9 290 graphics card hardware.
The only way to use the latest/newest hardware is with a Microsoft Windows 8.1 Pro computer. Hopefully Apple will get this fixed immediately, but it's already been close to a year now and Apple still hasn't fixed the problem.
We tried to contact Sapphire, and AMD, but both of them have said that it's a problem with Apple's Mac OS X operating system, and that only Apple can fix the problem and add the proper hardware drivers to their operating system.

Fail during installing AMD driver

Hi , i have been trying to update my AMD 6770m driver from 8.830.6.1000 to the new update but i failed each time
i tried auto detection and update and it shows me errors
i tried manualy by browsing to the c/amd/support then the driver but it show that my driver is uptodate !!!
one time it showed succes and told me to restart my computer then after i did it bring back the old !!
i tried to uninstall it then restart but it goes back to the old
my computer is HP pavilion dv6 6285ex

Hello kreem,
Welcome to the HP Forums!
I understand the computer cannot install the latest AMD driver. I'll do my best to assist you! First, I require the following information:
1. What are the exact errors that appear when you try to install the AMD driver?
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Have you installed any new software or drivers on this computer, before the issue appeared?
4. Are you trying to install the driver from HP.com or AMD.com?
Thanks, and have a great day!
Mario
I worked on behalf of HP.

Black screen on hp dv6 after installing AMD CCC for AMD Radeon HD 5470

Hi HP experts,
it started when i was playing on my pc and the screen went black and the laptop shut down. i'd reopen it and after the windows loading screen everything is black, i hear the welcome sound and when i swipe my finger on the biometric reader i hear also the sound announcing that the windows session has been started.
So i've started the laptop on failsafe mode and it's ok. i have disabled the intel HD graphic and i restart in normal mode, the display is ok. so i came back in failsafe mode and i enabled the intel hd graphic and i disabled the AMD Radeon HD 5470 and also it's ok in normal mode. the problem is when i set both of them enabled i will have a black screen in normal mode.
i have formatted my hard drive, reinstalled windows 7 64bit ultimate and i've installed all the driver from HP support web page except the two graphic drivers Intel High-Definition (HD) Graphics Driver and AMD High-Definition Graphics Driver.
Is there anyway to test if the AMD graphic card is not ok? can you confirm that it is not a haedware issue?
I'm in big troubles guys, i've work to finish ASAP, please i need help.
Thank's
HP Pavilion dv6t-3000 CTO Entertainment Notebook PC
intel i5 M450
AMD Radeon HD 5470 with Intel HD graphic
Windows 7 64bit
DirectX version : DirectX 11

@Saber1109 ,
Hello and welcome to the HP support forums. Sorry to hear about your video issue. Based on what you have already done here it shows a definite hardware issue at this point.
You have reloaded the Operating system from scratch. Format Reinstall. Installed drivers from scratch.
At this point you have done all you can do as far as software is concerned. At this point I would contact phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Install AMD R9 380 on HP

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