Install cd isn't recognised, question about downloading from s

Hi there!
We bought a Zen V Plus, 4 gig yesterday and I installed the cd on my computer no problem. Our laptop is not recognizing the install cd for some reason. The cd dri've is fine and we can play games, listen to music but it doesn't like the install cd. It's a winxp service pack 2 laptop.
We downloaded the driver from the site but I'm wondering about media source 5. Do we get the one that's on that page? It seems that it's media source 3 or something.
Thanks for the help

You can try cleaning your installation CD to see whether it hel
ps.
If it doesn't, then the next best thing your can do is to duplicate the CD using the other system that you have (assuming that you have a CDR dri've in the other system).

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