Install cisco connect on multiple computers

Hello all,
I've installed the cisco connect software on my laptop because I thougt it was only for the installation of the router. But now I found that you can also change settings with the software.
So I want to install the software on my desktop pc. But everytime I start up the software it wants to set up my router for the first use.
Isn't is possible to install the software on multiple computers?
Greetings,
Timo

msgBldr wrote:
I'm also interested in a solution.
tia... Bob
I was interested in installing this utility on more than on PC at home so I called Cisco tech support. Let me tell you Cisco's customer service quality is not what it used to be. The rude representative who I ended up talking to said, I cannot install Cisco Connect on more than one PC. Then she kept telling me my free tech support 90 day period is over. Once I heard that, I forgot why I'd called them in the first place as it hasn't been even 30 days since I bought the router.
Anyways, next day I tried to chat with Cisco support. First person said I can then since I had lost my confidence, I chatted again and this time the second person I chatted with told me "YES you can install it on more than one PC". Honestly, I don't trust them and have to continue my research. I am very interested in the answer.

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Here is every bit of info i have gathered concerning this matter. For some reason it won't let me access the chat i had with a store representative but that doesn't matter. It IS long, but it is neccessary you get all the info. NOTE: the emails shown FIRST are actually the emails recieved and sent LAST Go down the page untill you see a block of white space with words saying "END OF EMAIL SECTION" and go up from there. IF you don't want the chunks of info, go to the first email you see below for the catch to the whole deal of putting it on multiple computers for free. Otherwise a summerized and refined steps list is shown below the "END OF EMAIL SECTION" notice. I do recommend you at LEAST look at the last email here (shown below). an explanation of the last email (shown below) is at the end of the post.
RESPONSE: by apple representative
On Jul 21, 2011, at 4:48 PM, [email protected] wrote:
Chris here again, from the iTunes Support team. I want to thank you for your quick response.
In this matter, I will quote you the terms and conditions of the mac app store that the Mac OS X Lion is bound by, Apps from the Mac App Store may be used on any Macs that you own or control for personal use. You may be asked for your Apple ID and password the first time you use an app. You won't have to provide them again unless you use the app on a different computer.
Since you are indicate that there will be no use or control and then no it would be a violation of the terms and condition, if there was some personal use well then it would meet the conditions If you have any further questions, please let me know and I would be more than happy to address them for you.
Sincerely,
Chris
iTunes Store/Mac App Store Customer Support
RESPONSE(by me)
what i mean is that the computers in question belong to family members and not to me. I would not use them.
RESPONSE: by apple representative
On Jul 21, 2011, at 4:18 PM, [email protected] wrote:
Chris here again, from the iTunes Support team. I want to thank you for your quick response.
Yes, you can do this for any computers you can actively control. I hope that I was of help to you today.
If you are not completely satisfied with your overall iTunes experience or I had not yet addressed all of your concerns, please reply back to me and let me know. Thank you very much for being part of the iTunes Store family,
Sincerely,
Chris
iTunes Store/Mac App Store Customer Support
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
RESPONSE: by me
So i can do this for the members in my family?
On Jul 21, 2011, at 3:40 PM, [email protected] wrote:
RESPONSE: by apple representative
Chris here again, from the iTunes Support team. I want to thank you for your quick response.
First off any computer this applies too needs to have the Mac App store on it, to share the app that you purchased you will need to log into the account that you first purchased Mac OS X Lion on in the first place to and then redownload the app onto the new computer and install it. This applies to any app that you wish to share on another computer.
Apps from the Mac App Store may be used on any Macs that you own or control for personal use. You may be asked for your Apple ID and password the first time you use an app. You won't have to provide them again unless you use the app on a different computer or there is an update.
This does not apply to purchasing other apps as you can have multiple account on one compute, once again, the only exception would be if there was an update, then you will be require to provided the username and password of the account that the app in this case Mac OS X Lion was purchased on.
I hope that I have been able to clarify things for you. If you have any further questions, please let me know and I would be more than happy to address them for you.
Sincerely,
Chris
iTunes Store/Mac App Store Customer Support
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
RESPONSE: by me
So wait. To download other apps I wouldn't have to be logged into the computer using the initial os lion accounts I'd? If I get lion and i log into the other computer and select install from the purchase history, after authorizing of course, I won't have to log into my account, the one initially used to buy and install lion, to buy and install other apps onto the other computer?
Sent from my iPod
RESPONSE: by apple representative
On Jul 21, 2011, at 12:53 PM, [email protected] wrote:
My name is Chris, and please accept my apologies for the delay in our reply. This is not the customary wait time for a reply from iTunes Store Customer Support, and your understanding is very much appreciated. If you require any further assistance after this message, just reply to this email; your response will come straight to my inbox and will be given top priority!
Moving forward, I understand that you would like to get some answers about installing OS X - Lion onto another computer. I can definitely appreciate how eager you are to get some answers to your questions. I would be happy to assist you today in this matter.
I do first need to mention that I was unable to open the link that you have provided and thus unable to address any concerns related to that discussion.
You can redownload any apps including Lion that you have purchased from the Mac App Store without incurring additional charges.
To learn how to redownload apps on the Mac App Store, please refer to the steps in this article:
Mac App Store: Backing up your app purchases
http://support.apple.com/kb/HT4482
If you continue to have difficulty downloading any applications, please reply to let me know or consult this article:
Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
So in summary, yes after you have initially downloaded it you can then goto another computer that you have access to and redownload it and install it there. That computer will have to be apart of your authorized computers which again is up to 5 authorized machines at one time per account. This is shared with iTunes so five maximum for both, as far as what I believe the store rep meant fur OS updates you would need to log into the account the OS was purchased to get upgrades.
Other than taking up one of the authorized computers this should have no other affect on your purchasing ability. If you have any issues with this or more questions, please let me know and I would be more than happy to address them for you.
Sincerely,
Chris
iTunes Store/Mac App Store Customer Support
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
INITIAL EMAIL SENT: by me to apple representative
: So I had questions about os lion. Here is what an apple store representative told me.
https://storechat.apple.com/hc/6964264/?cmd=file&file=chatFrame&site=6964264&SV! chat-button-name=chat-us-consumer-sales-english-1&SV!chat-button-room=chat-us-co nsumer-sales-english-1&referrer=%28button%20dynamic-button:chat-us-consumer-sale s-english-1%28Help%20-%20Apple%20Store%20%28U.S.%29%29%29%20http%3A//store.apple .com/us/help%3Fmco%3DNzc1MjMwOQ&sessionkey=H4163946581421609647-4030035787087660 883K3438618
(note) for some reason this link doesn't work...
sorry for the gigantic link....
Basically, to download on multiple macs without buying 3 times I would :
1. buy and install on my mac
2. log into my account (the one i bought lion on)
3. authorize my account for use on my parent(s)' computer(s) (do i need to do this? didn't get this question answered)
4. either check purchase history for os lion or click buy now while logged into the account I initially bought it with and install on that computer
From what i've gathered from the store representative I've found that I need to use the account I got lion under for any further purchases on that computer. Is this true? If so does it affect iTunes at all (buying music and such)?
Are these steps valid and legal? There has been talk about doing it like this
https://discussions.apple.com/message/15676536#15676536
here is a discussion on the matter.
END OF EMAIL SECTION
HERE ARE THE SUMMERIZED STEPS:
1. go ahead and buy/download os lion on the account of your choice (make sure you know that this account needs to be used whenever you want to download os lion on multiple computers)
2. before going on, perhaps backing up the installer file upon completion of download would be good. This applies to people who have spotty internet as the installer file apparently disappears (self destructs) after installation but you can always re-download for free using the account initially used to install/buy/download.
3. Go to the computer you wish to install os lion on. Open up itunes then log into itunes using the same account that you used to purchase lion on. then go to the store tab at the top left of the screen (there should be an apple symbol, then iTunes in bold then there should be a tab further along the right side called store. and, under that, go to authorize this computer. If you do this and it says it's already authorized then thats good.
4. Open up the mac app store. Log into the account used to initially purchase lion. Go to purchase history and click install.
Now here is the catch. According to an email sent by an apple representative for the mac app store, there are limiations:
"This is what i had said before receiving the email: what i mean is that the computers in question belong to family members and not to me. I would not use them."
In this matter, I will quote you the terms and conditions of the mac app store that the Mac OS X Lion is bound by, Apps from the Mac App Store may be used on any Macs that you own or control for personal use. You may be asked for your Apple ID and password the first time you use an app. You won't have to provide them again unless you use the app on a different computer.
Since you are indicate that there will be no use or control and then no it would be a violation of the terms and condition, if there was some personal use well then it would meet the conditions If you have any further questions, please let me know and I would be more than happy to address them for you. Thank you very much for being part of the iTunes Store family, Dylan, and I hope you have a great day.
This means that if you are not using this method for personal use on your OWN computer it is a violation of terms of service. For example: there is a feature in OS lion that allows you to drag and drop files from one computer with lion to another computer with lion. If you were to do that so you could store files on another family members computer (and then proceed to access them now and then) it is ok.

yes you would have to log onto her computer using your own apple id if you want it to update (assuming your id was the one downloading lion) and no for the second question. The itunes Representative said it shouldn't have any impact on your purchasing ability.....
By the way, i don't think you're allowed to install lion on your friend's computer. Unless you are using it for yourself. As the rep said "if there was some personal use well then it would meet the conditions." so if you were to transfer, say, pictures for storage on your friend's computer then i think it'd be fine.

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