Install complete, but PSE 12 won't open

I purchased a disc for Photoshop Elements 12.
I installed it on laptop without any problems.
When clicking on desktop shortcut for PSE 12, the program got locked up.
I have a Win 8 system and did the compatibility program for PSE 12.
Now the PSE 12 program opens to the Welcome screen and says that my trial version has ended and I need to buy.
I have registered my product with Adobe and kept the 'sign on' clicked.
But the program keeps telling me that my trial version has ended.
I have searched the forum and see that others are having the same issues, however, there hasn't been any posts on how to fix the problem. Can someone please help?  thank you.

so I contacted Adobe and had them take over screen. two hours later: i am fixed.
files for Adobe Application Manager were corrupt and so he deleted them and updated Adobe Application Manager.
don't you just love all this Adobe stuff?! thanks for the help.

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