Install creative suite 4 "Install Fails"
I am trying to install Creative Suite 4 onto my "D" drive, analizing sytem works ok and I select the programs i want installed.
Photshop/Illustrator/Dreamweaver plus essential programs required,but after 10% the install program reports that it cannot install the items i requested?
Any suggestions guys?
hi
we do require the files as earlier mentioned
but adobe recommends the installation on the root drive,
try out that
hope it helps
thanks and regards.
AnIsH
Similar Messages
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I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?
make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there. -
I cannot install Creative Suite 5.5 on my Windows 7 Professional. I keep getting error message: "Exit Code: 15 - Media DB sync failed". I have disabled UAC and Startup items and Services with no luck. Can you please help?
I am sorry Erickkasner but there is no longer direct support provided for Creative Suite 5.5 installation issues.
You are welcome to post any specific errors you are able to discover within your installation log to this discussion. Since you are using Windows then Exit Code 15 could mean one of the following:
Installer database is corrupted
Update pending to your operating system
Improper permissions set for the Media.db
The installation log file should provide additional insight into the exact error you are experiencing. Please make sure to use the find command to look for the words 'ERROR' and 'FATAL' to locate the relevant error messages. -
4th try to install Creative Suite cs5.5 FAIL
Hi, please help me!
I formatted my notebook (win7 ultimate) few days ago and then I tried to install Creative Suite 5.5 few times, but everytime it blocked when try to install adobe help.
Specifically this is the error report:
FATAL: DS003: Cannot extract 'C:\Users\Teo\Downloads\Adobe Master Collection CS5.5\CS5.5 Master Collection\Adobe CS5_5\payloads\AdobeXMPPanelsAll\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}'. Error: Error 1223 Operazione annullata dall'utente.
ERROR: DW001: Set payload cancelled status
ERROR: DW049: Payload {0094FC04-A548-4D8F-87C1-140431F76C2E} has an action "install" but no resultState
ERROR: DW049: Payload {00AEBAF2-D950-467B-BD24-449BCA2A4424} has an action "install" but no resultState
ERROR: DW049: Payload {0215A652-E081-4B09-9333-DC85AAB67FFA} has an action "install" but no resultState
ERROR: DW049: Payload {0669F23C-1B69-41B4-A3ED-4F54A5986D66} has an action "install" but no resultState
ERROR: DW049: Payload {067E43CD-3E9C-44BA-89FA-EDE7461BC22B} has an action "install" but no resultState
ERROR: DW049: Payload {06D87C29-28E7-1016-A154-9C82FB835EBA} has an action "install" but no resultState
ERROR: DW049: Payload {07C64F28-6F4E-1014-A82C-D40EE8D79912} has an action "install" but no resultState
ERROR: DW049: Payload {08EF22BC-43B2-4B4E-BA12-52B18F418F38} has an action "install" but no resultState
ERROR: DW049: Payload {0A186736-9C62-48B2-B1DF-8A9C5CF7C997} has an action "install" but no resultState
ERROR: DW049: Payload {10355145-8A4C-47F3-994B-B9B81B4DABF5} has an action "install" but no resultState
ERROR: DW049: Payload {11C0657F-2BD4-4CBC-87F3-9455DC91886E} has an action "install" but no resultState
ERROR: DW049: Payload {17C6080E-F475-4B49-A30C-EEB85673E999} has an action "install" but no resultState
ERROR: DW049: Payload {1E9FC118-651D-4934-97BE-E53CAE5C7D45} has an action "install" but no resultState
ERROR: DW049: Payload {203E18AD-DCE0-439F-A79F-15D4CDA16592} has an action "install" but no resultState
ERROR: DW049: Payload {208DE3D5-541C-41B0-8595-7A608A6E4306} has an action "install" but no resultState
ERROR: DW049: Payload {23767F5D-A80C-4264-B8EA-ED4085FC332A} has an action "install" but no resultState
ERROR: DW049: Payload {2EE4F060-CEE6-4002-AA8B-91B791541767} has an action "install" but no resultState
ERROR: DW049: Payload {301D39AF-43B1-445B-88CF-D78584200322} has an action "install" but no resultState
ERROR: DW049: Payload {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} has an action "install" but no resultState
ERROR: DW049: Payload {32C78855-194D-4E66-9EB5-D6DC1C418D79} has an action "install" but no resultState
ERROR: DW049: Payload {3450d4c5-a82b-4428-a512-842ee1555a14} has an action "install" but no resultState
ERROR: DW049: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "install" but no resultState
ERROR: DW049: Payload {3EE734CB-F7AD-4691-9712-066E9FEC3E62} has an action "install" but no resultState
ERROR: DW049: Payload {4058E728-84D8-45CE-8E2D-5F35BD6659A1} has an action "install" but no resultState
ERROR: DW049: Payload {43A1C48E-3E50-410e-951C-E17A66BBF824} has an action "install" but no resultState
ERROR: DW049: Payload {45063C56-A2A2-4FD1-A56A-A964723EEE1E} has an action "install" but no resultState
ERROR: DW049: Payload {4569AD91-47F4-4D9E-8FC9-717EC32D7AE1} has an action "install" but no resultState
ERROR: DW049: Payload {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317} has an action "install" but no resultState
ERROR: DW049: Payload {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} has an action "install" but no resultState
ERROR: DW049: Payload {4883A813-2805-4FA8-A91C-073BA7B2667A} has an action "install" but no resultState
ERROR: DW049: Payload {49E6D00F-3456-11E0-AE83-842B2B67A8CC} has an action "install" but no resultState
ERROR: DW049: Payload {4A4F91EA-5951-4C5C-B911-027D802817EB} has an action "install" but no resultState
ERROR: DW049: Payload {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154} has an action "install" but no resultState
ERROR: DW049: Payload {4B51E596-6BB0-4244-9AB9-344AD5FA6726} has an action "install" but no resultState
ERROR: DW049: Payload {4C08199E-0D93-4227-8325-F024E71CA7A1} has an action "install" but no resultState
ERROR: DW049: Payload {50A1D318-3686-4258-911D-C63F68616E8F} has an action "install" but no resultState
ERROR: DW049: Payload {53AE650C-B909-474F-8A2E-540944D23A77} has an action "install" but no resultState
ERROR: DW049: Payload {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} has an action "install" but no resultState
ERROR: DW049: Payload {589C73F3-27A6-4177-BD6A-4D948E77CBFB} has an action "install" but no resultState
ERROR: DW049: Payload {5D2A85AB-7391-4EAC-AA61-D5D9C09E4F17} has an action "install" but no resultState
ERROR: DW049: Payload {5FA850A4-02D6-1016-89BE-9DA43E267FC4} has an action "install" but no resultState
ERROR: DW049: Payload {606A0AC5-5F90-4379-81AE-11B44707E094} has an action "install" but no resultState
ERROR: DW049: Payload {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} has an action "install" but no resultState
ERROR: DW049: Payload {650C9D09-D5BD-4532-8BEE-01DBC1DF5537} has an action "install" but no resultState
ERROR: DW049: Payload {6548A7DA-770A-4BCD-A6ED-719CC7B6FD1B} has an action "install" but no resultState
ERROR: DW049: Payload {69948243-C019-407C-A4DE-2AAF0A5BDAB0} has an action "install" but no resultState
ERROR: DW049: Payload {6BC81374-1E33-4495-93E2-DD2B10D358EE} has an action "install" but no resultState
ERROR: DW049: Payload {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} has an action "install" but no resultState
ERROR: DW049: Payload {6D96660C-1444-410E-9A84-681C0AFB8937} has an action "install" but no resultState
ERROR: DW049: Payload {71BC8278-815D-4F8C-8FA5-C6F782C73892} has an action "install" but no resultState
ERROR: DW049: Payload {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} has an action "install" but no resultState
ERROR: DW049: Payload {75506BF3-0597-1016-8D09-EFDCD9BFC7FB} has an action "install" but no resultState
ERROR: DW049: Payload {7745F18B-FD8A-4011-BE16-588900C503D0} has an action "install" but no resultState
ERROR: DW049: Payload {7CAD45EF-24AD-4281-9236-7F8DDB0B9538} has an action "install" but no resultState
ERROR: DW049: Payload {7CF76BDA-73EA-4C46-A59D-FC3142D83E65} has an action "install" but no resultState
ERROR: DW049: Payload {7D676EF8-BB79-4741-B799-36F3F1F8DCCB} has an action "install" but no resultState
ERROR: DW049: Payload {7F9C94CD-0BAC-4F8F-8990-6A5886F4D550} has an action "install" but no resultState
ERROR: DW049: Payload {807D400F-6F4D-1014-9BE3-CB9A073F0DD9} has an action "install" but no resultState
ERROR: DW049: Payload {83C6E431-96D9-4EBC-AFBF-1F68F1975FFE} has an action "install" but no resultState
ERROR: DW049: Payload {83C78C4B-F8AC-4065-A7BB-A3356FC706DB} has an action "install" but no resultState
ERROR: DW049: Payload {857CC5F0-040E-1016-A173-D55ADD80C260} has an action "install" but no resultState
ERROR: DW049: Payload {89823DB1-05CA-1016-BA4A-BE6A29E42461} has an action "install" but no resultState
ERROR: DW049: Payload {8A144389-1133-4D18-9602-23F64D4A3DE6} has an action "install" but no resultState
ERROR: DW049: Payload {8DADF070-FE60-4899-8EF0-4242E7702F7D} has an action "install" but no resultState
ERROR: DW049: Payload {8F366029-8F3C-4400-BB65-7BFD1A58F200} has an action "install" but no resultState
ERROR: DW049: Payload {90BF0360-A1DB-4599-A643-95AB90A52C1E} has an action "install" but no resultState
ERROR: DW049: Payload {923C4A2E-2795-4363-9688-43ECAEBA93ED} has an action "install" but no resultState
ERROR: DW049: Payload {925D058B-564A-443A-B4B2-7E90C6432E55} has an action "install" but no resultState
ERROR: DW049: Payload {94252F70-345E-11E0-8003-0024E8692489} has an action "install" but no resultState
ERROR: DW049: Payload {96F1D55F-6FA7-4E60-9116-08E69FECA45B} has an action "install" but no resultState
ERROR: DW049: Payload {98DD55B6-C58C-462F-B8A4-F0585BFEBB15} has an action "install" but no resultState
ERROR: DW049: Payload {9A8B01C5-78D1-465F-B5F6-BD59B7800EC7} has an action "install" but no resultState
ERROR: DW049: Payload {9F16123E-05FC-1016-91BC-C090234C0EE3} has an action "install" but no resultState
ERROR: DW049: Payload {A80C015C-1939-42A5-AD2F-E76C7F194505} has an action "install" but no resultState
ERROR: DW049: Payload {AC76BA86-1040-7D70-7760-000000000005} has an action "install" but no resultState
ERROR: DW049: Payload {AE9B837F-D135-42FC-BE03-33545B5DCBDC} has an action "install" but no resultState
ERROR: DW049: Payload {B38441AD-009A-42A0-912E-EC07EC053F97} has an action "install" but no resultState
ERROR: DW049: Payload {B4B6FC1B-8BCD-450A-AA4B-F9CA200FC6D0} has an action "install" but no resultState
ERROR: DW049: Payload {B55FDCCB-8A45-4943-8D90-585C3490A032} has an action "install" but no resultState
ERROR: DW049: Payload {B7091600-995D-44EC-9B67-0E2025FDA600} has an action "install" but no resultState
ERROR: DW049: Payload {BD3F3C6B-5F98-109B-A0CA-B0FAE4A7D983} has an action "install" but no resultState
ERROR: DW049: Payload {BD85DFD4-005F-4219-8E27-C922CC4D8A61} has an action "install" but no resultState
ERROR: DW049: Payload {C1302004-7A3C-467A-80AC-4D0C9F6982C1} has an action "install" but no resultState
ERROR: DW049: Payload {C2F8BD34-1692-40F9-BA1B-1CFB2B5FED3A} has an action "install" but no resultState
ERROR: DW049: Payload {C8C1BAD5-54E6-4146-AD07-3A8AD36569C3} has an action "install" but no resultState
ERROR: DW049: Payload {C925A34A-01B9-42C3-BB88-C7A78835F0EC} has an action "install" but no resultState
ERROR: DW049: Payload {CA5071A7-A687-47B0-A1A4-F6D1857BE13C} has an action "install" but no resultState
ERROR: DW049: Payload {CBBBB5DB-8EF3-40D7-A9FE-5A69100C1EED} has an action "install" but no resultState
ERROR: DW049: Payload {CBDD7465-CE11-4A58-9497-C370B65923F1} has an action "install" but no resultState
ERROR: DW049: Payload {CC35904A-0197-4F06-BD70-9CE3DB24DBFD} has an action "install" but no resultState
ERROR: DW049: Payload {CCB778B5-25B8-4E57-9F20-72B11B443EF9} has an action "install" but no resultState
ERROR: DW049: Payload {CE45CAE5-0B56-4C52-AE07-98A05027A049} has an action "install" but no resultState
ERROR: DW049: Payload {CE75F5DB-8CA3-4E84-A30E-AF9160006105} has an action "install" but no resultState
ERROR: DW049: Payload {D0C50427-0E90-4821-91F3-D9476235901F} has an action "install" but no resultState
ERROR: DW049: Payload {D57FC112-312E-4D70-860F-2DB8FB6858F0} has an action "install" but no resultState
ERROR: DW049: Payload {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57} has an action "install" but no resultState
ERROR: DW049: Payload {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has an action "install" but no resultState
ERROR: DW049: Payload {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has an action "install" but no resultState
ERROR: DW049: Payload {DD18D60C-87B1-47D9-8312-67508B402FB9} has an action "install" but no resultState
ERROR: DW049: Payload {DD309051-FACF-4A5E-87F1-C57154BB3DE8} has an action "install" but no resultState
ERROR: DW049: Payload {DE9919D2-02F6-1016-B9D5-B7E70E2BA75F} has an action "install" but no resultState
ERROR: DW049: Payload {E348E466-429A-4FB0-AFCF-8306C16BBFF1} has an action "install" but no resultState
ERROR: DW049: Payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} has an action "install" but no resultState
ERROR: DW049: Payload {E471A41E-852F-4A85-AA74-5B82AB81C615} has an action "install" but no resultState
ERROR: DW049: Payload {E5F5A323-E3CA-4710-ABBB-2C0C25516F89} has an action "install" but no resultState
ERROR: DW049: Payload {E82097B9-A3B8-404A-9A92-AC16A8AC9576} has an action "install" but no resultState
ERROR: DW049: Payload {EB186BF2-0A84-40A2-B794-0326D3DF9973} has an action "install" but no resultState
ERROR: DW049: Payload {EE85C227-0148-4825-B659-6A1E142571EE} has an action "install" but no resultState
ERROR: DW049: Payload {EF45880C-DD84-46C3-A054-0BC5F76A6BBE} has an action "install" but no resultState
ERROR: DW049: Payload {F2937914-2BD5-1016-9E87-984840B5D2BE} has an action "install" but no resultState
ERROR: DW049: Payload {F37EA9EC-638F-4E61-BED4-BDB10461D73B} has an action "install" but no resultState
ERROR: DW049: Payload {FB720658-01F4-4002-BB69-49E66CD82E30} has an action "install" but no resultState
ERROR: DW049: Payload {FD58D99B-9927-4226-8E00-959A4F76BD89} has an action "install" but no resultState
ERROR: DW049: Payload {FF5837B9-6F4D-1014-B2FA-C016F4A584FA} has an action "install" but no resultState
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe XMP Panels CS5: User cancelled installation
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: User cancelled installation
ERROR: DW001: User cancelled the operationEither the install package is damaged or you are running out of temporary disk space....
Mylenium -
HELP -Re-Installing Creative Suite cs4
Is their another fourm I should post this to lmk - I couldn't find a creative suite fourm?
I did a re-format of my hard drive and went to install Creative suite cs4 gets to disk 2 out of the 5 and will not accept the others it keeps asking for disk 2 to be put into dvd drive. How do I get Creative suite installed? Help please. Of the two disks that installed After Effects is working with some of the other apps. Photoshop, Illustrator, Flash etc did not. I checked the disk and it looks good no scratches. Help appreciated. I have run Adobes clean app and the air Adobe Support Advisor.
I need to install creative suite cs4 to install the upgrade to creative suite cs5. Help appreciated.I need to install creative suite cs4 to install the upgrade to creative suite cs5.
You don't. You only need to input the serial. Your other issues need further explanation and possibly the install logs. You failed to provide any relevant info whatsoever.
Mylenium -
Trouble Installing Creative Suite CS6
I'm trying to install Creative Suite Web Design Premium CS6 LS16 on my machine that is running Windows Vista Business (32 bit.) The installer is "failing to initialize" and prompting me to download and install Adobe Support Advisor. I did that and ran it. It told me that it couldn't find anything at fault and sent me here. Any ideas?
Please try to follow the steps given in the article
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html -
Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana
Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium -
I have a new HP PC 500-267c/ Windows 7/64 bit c omputer. I installed Creative Suites CS5 and I cannot scan into Photoshop.
It says I need the Plug In Twain to scan into Photoshop and can download it but nothing else. How and where
do I find the download?http://helpx.adobe.com/photoshop/kb/twain-plug-photoshop-cs4-cs5.html#main_Photoshop_CS5_a nd_TWAIN
There's no 64 bit TWAIN so you need to use the 32-bit version of Photoshop. Personally I'd recommend that you use the scanner software as a standalone application and forget TWAIN, which is rapidly becoming obsolete and more or less abandoned everywhere. All it does is call up the very same scanner software, only from within the PS UI, and tying up Photoshop in the process. -
How to install creative suite 4 on windows 8.1?
I have a new Windows 8.1 laptop and am trying to install Creative Suite 4 on it. I was able to do this on another laptop with 8.1, but that was over a year ago. When I tried installing to the new computer from the CD, I got a message that "the Installer database is corrupt." I contacted Adobe Support, and per their instructions I downloaded the "ADBESTDSCS4_LS1.7z" and "ADBESTDSCS4_LS1" files from the Download CS4 products page. I clicked the applications file, and it created a "Adobe CS4\Design Premium\Adobe CS4" directory under my desktop. However, when I click the setup file, I get the same message - "the Installer database is corrupt." I contact support again, and they told me that CS4 doesn't work with W8.1 - which is nonsense because it installed just fine on my W8.1 ultrabook. So - what are the steps for installing CS4 on Windows 8.1, and how do I deal with the "installer database is corrupt" issue? Thanks!
I found the solution. I did some research and found references to deleting the caps.db files under older versions of Windows. I did find a caps.db file under C:\Program Files (x86)\Common Files\Adobe\Backup. I deleted the file, and then right-clicked the setup file and used "Run as Administrator" (didn't do that the first time), Everything installed fine, except for an error message with Adobe Flash CS4. But so far, the programs seem to work fine. BTW, Adobe Reader 11, Photoshop Elements 11, and Premier 11 came preinstalled with my computer), which may have created some conflicts.
For what it's worth, Adobe's own website indicates that there are no known issues with Windows 8.1 for CS4 (http://helpx.adobe.com/x-productkb/global/windows-8-1-compatability.html). -
I just installed Creative Suite v 6.0 Master Collection and downloaded all product updates - I tried
I just installed Creative Suite v 6.0 Master Collection and downloaded all product updates - I tried opening a document created with InDesign v9.x Cloud version and I get an error that do not have the latest... what is going on here?
CS6 Master Collection is the last perpetual licensed product. The files created with CC version of Adobe apps are not, in many cases, compatible with CS6 versions.
Is there some reason you thought they were? -
Trouble trying to install Creative Suite Standard Design.
Trouble trying to install Creative Suite Standard Design 6. It stalls at around 20% when installing "Adobe Help" component. Install time increases but does not go past 20%. Tried several times with same result. I am running Windows 8.1. regards Thomas
while installing, when installation starts to stall, open your running processes and terminate the adobe help process. installation should then continue.
-
I want to install Creative Suite 6 Premium on a third home Mac CPU, single user in the home. Will use the third CPU in college class
A single user license only provides for having two activated installations. If you want a third activated installation you will have to purchase another license.
You can install on as many machines as you like, but the activations of those are limited to two per license. You could activate/deactivate as needed, but I do not know if you end up reaching a limit for that as well. I know there used to be a limit on the number of times you could activate. -
Problem installing Creative Suite 5.5 Premium trial
Problem installing Creative Suite 5.5 Premium trial: I get an error messages that says "The following disk images couldn't be opened ... image:Design Premium_CS5_5 ... reason:Invalid checksum. What am I doing wrong? Thanks, Sara
Try uninstall all Adobe software from the PC before installing CS 5.5, then reinstall them back again after you installed CS 5.5.
Refer to:
http://voyager8.blogspot.com/2012/03/trick-of-installing-all-software-in.html -
Installing Creative Suite 2 premium on a new computeter
Iwant to install my Creative Suite 2 premium on a new computer - windows; i followed the steps in "Error: Activation Server Unavailable | CS2 or older products, Acrobat 7". After download of the product on my new computer, a error occured: missing or invalid personal information. Missing resources library". What can I do?
here you can find the file
https://docs.google.com/file/d/0B-XhsrEsiYuMVGYwbHpfdVkxTlU/edit?usp=sharing
Van: John Waller [email protected]
Verzonden: zaterdag 9 februari 2013 20:54
Aan: kris soenen
Onderwerp: installing Creative Suite 2 premium on a new computeter
Re: installing Creative Suite 2 premium on a new computeter
created by John Waller <http://forums.adobe.com/people/John+Waller> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/5060720#5060720 -
Can't install creative suite 5.5
I can't install Creative Suite 5.5 on a PC running Windows 7. Have tried twice but keep getting "Your installation encountered errors". The most recent time shows 2 error messages:
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Any suggestions?OK, I figured out how to get the install log - on my latest (3rd) attempt to install (and between each time powering down and back on again before trying to install again), I got the same 2 errors messages as indicated in my original post. The Install Log is as follows:
6024] Mon Feb 09 22:07:36 2015 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.0.50.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 45268.7 milliseconds (45.2687 seconds) DTR = 12.8124 KBPS (0.0125121 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 38127.6 milliseconds (38.1276 seconds) DTR = 3438.03 KBPS (3.35745 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: D:\Adobe CS5_5
Updating media info for: {0094FC04-A548-4D8F-87C1-140431F76C2E}
6024] Mon Feb 09 22:07:36 2015 ERROR
DS011: No media information provided for removable source location
6024] Mon Feb 09 22:07:36 2015 INFO
-------------------- END - Updating Media Sources - END --------------------
:: END TIMER :: [Total Timer] took 85609.3 milliseconds (85.6093 seconds) DTR = 1538.06 KBPS (1.50201 MBPS)
6024] Mon Feb 09 22:07:36 2015 ERROR
DW013: Cannot initialize payload session
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
6024] Mon Feb 09 22:07:36 2015 INFO
Exit Code: 7 - Unable to complete Silent workflow.
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END - Installer Session
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thanks in advance for any suggestions - let me know what more is needed .....
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