Install Cretive design suited design premium cs 5.5 onto mac

i have ouight a new mac and i need to install my design premium education edition onto it.
i have been advised by an adobe chat representative to copy the contents from my original disk to my usb and then copy the contents from the usb to my mac hard drive since there is no disk drive.
I have done this but the intall and run icons are not recognised and say that they are for a windows app.
the representative assured me it was as simple as copying over and installing.
i have been asked for a serial number, but i can not find this on any of the packaging or disks. i only have my activation key, and my product code which is a 2 digit code with numbers and letters.
please can someone help me install my design premium onto my new mac? thank you.

Hello
thank you for your reply. i have started the download, but as i said before, i dont have a serial number on any of my packaging which is where the 'find my serial number' page sugests to look.... what should i do, as when the download is complete it says in the notes that i will be expected to enter my serial number?
thank you.

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