Install cs6 on a new computer
I used migration assistant from a macbook pro to a new imac and now when I launch photoshop ps6 I get an error asking "we've encountered the following issues. The installer failed to initialize. Please download adobe support advisor to detect the problem. " when I do that I get redirected to download cc which fails and i get the same error.
I also had a trial version of cc and I get the same error when launching.
so I deleted both cc and cs6 and now I cant get either to re install. I have a valid licence # to use when I get that far............
Thank you for the reply Ned,
However I am still getting the following warning.
"we've encountered the following issues. The installer failed to initialize. Please download adobe support advisor to detect the problem."
Andy
Similar Messages
-
I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud! HELP!!!!!!!
In this complicated case, I think it's important that you get your work in.
The Photography Plan includes Lightroom 5 and Photoshop CC. Open an account with them and for $10 a month you can be back in business which I think nets you more than $10. It's what I do. You can do this immediately. You get two seats and they can be either Mac or PC.
In your spare time you can sort out the license issue and cancel the plan later on if this is fixed.
If you don't want to go there, then you will have to call Customer Service by phone and hope they can fix this.
800-833-6687
Monday—Friday, 5am—7pm PT
I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Find your serial number quickly
Best of luck, whatever you do.
Gene -
Re-install CS6 on a new computer
My computer is crashing because of the memory used by Adobe ID and my job has purchesed me a new computer. How can I re-install CS6 onto my new computer without having to purchase it all over again? I no longer have the disc.
CS6 product downloads
If you have activation issues call support.
Mylenium -
How do i install cs6 into my new computer ?
cs6 has failed on my computer. I need to install it on a new one. Is there anyone I can call or email to get advise?
Hi Bob,
You can use the license on 2 machines provided you are not using them simultaneously. If you get any error you can contact our support through the below link and provide the serial number.
https://helpx.adobe.com/contact.html
Thank you for posting on Adobe Forums. -
Installing cs6 subscription on new computer
I already have cs6 subscription but I got a new computer. How do I get it to install on the new computer.
ThanksYou are allowed to install on two machines, so unless you have used up both installations you still have another you can avail of.
If you need help directly from Adobe Support you can contact them either by chat or via phone. They can usually deal with issues involving machine out of one's contriol.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
Ive owned and used CS6 for 2 years with a copy of all programs on my external hard drive. I now have a new computer and would like to transfer the programs onto it from my hard drive but am unable to. I just get the message:
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
Please help!DO as it says - reinstall properly.
Download CS6 products
Mylenium -
Installing CS6 on a new computer
Good morning!
I purchased CS6. I have it on 2 PC's, a laptop and a desktop. My desktop is on the outs, I am going to purchase another PC shortly. How can I get CS6 installed on the new PC? Any help is appreciated! (Do I have to bring in the entire CPU to have it transferred to the new purchase?)
Lisayou can download the cs6 trial and activate with your serial number, http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
-
HELP! What do I need to do to get my RAW files open
Which operating system are you using?
Most likely you need to update the camera raw plugin for photoshop cs6 using Help>Updates from within photoshop cs6. -
I needed to install a previously purchased CS6 versus on new computer. To do this, I had to download a version from CC. I will not be using CC. How do I activate Photoshop under my license so that it does not stop working when I am out of communication range a month from now?
The CC version will not activate with your perpetual CS6 license. Download the version from here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Your number should work with this version. -
I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it
There are two steps when entering a serial number:
When you enter it in the 24-digit field, you should see a green checkmark. If you see a red x, you may have mis-typed the number, as Ben pointed out, it could be for a suite instead of a standalone product.
If it takes the number and installs, then activation is the next step. If it fails to activate, you may have exceeded your activations or the number might have been retired.
In that case, contact Customer Care with proof of purchase.
Contact Customer Care -
Downloading and installing Design and Web Premium (CS6) on a new computer
I currently have a Windows 7 32bit laptop and I am looking into buying a new Windows 8 64bit. I currently have a student licence for CS6 Design and Web Premium and am wondering whether I can download install these on my new computer and how to do as such. Thank you
You are allowed to have two activated installations. If you need to you can download thru the link below and use your serial number to activate.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
I bought CS6 when i was at my old school with that email i am no longer able to get into that email and i need to install it on my new computer. How would i do that?
if you have it installed on a pc, you can recover the serial number using belarc advisor.
if you purchased from adobe or registered with adobe, they may be able to help you get that serial nuimber. contact adobe support by clicking 'still need help' as soon as available, https://helpx.adobe.com/contact.html -
I purchased and downloaded CS6 for my MacBook Pro laptop from Adobe. I now want to add CS6 to an iMac, how do I go about installing it on this new computer?
Alibutlerdesigns you will use the same process to install on your second computer. You can copy the installation files using a USB drive if you do not wish to download the installation files again.
-
Old computer died and I am trying to install Illustrator CS5 on new computer.
Last version I had before CS5 was/is Illustrator 10,which has been installed on new computer.
CS5 install says I need CS2,3 or 4 before installing 5, but old computer went directly from 10 to CS5.
How can I repeat this 10 to CS5 install?It does not seem likely that CS6 was upgraded from version 10. You might want to check your purchase history in your Adobe account to see if there is some missing link in the chain of purchases you made.
You can always try contacting Adobe support thru chat to see if they can find information or otherwise assist you in this matter.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have. What shall I do to get Adobe up and running?
when you were install your cs3 you should have been prompted for you serial number. were you?
if not, you probably didn't properly install cs3. copying/migrating/moving etc is problematic.
if yes, did you see any error messages during installation?
if yes, attach a screenshot of the error message.
if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC
Maybe you are looking for
-
When I scroll to the right I lose the tabs on the left. Fix!!
When i scroll to the right, I lose the tabs on the left and can not recover them. This just started when I updated Firefox.
-
Computer not recognizing quicktime
Although I have found a few threads with the same problem, I have yet found a solution that works for my computer. I have downloaded the stand alone quicktime.....and that didn't work, I have tried uninstalling itunes and reinstalling....that didn't
-
Possibility to assign a color profile in the color management tab for more video formats
Presently, in After Effects CS5, in the color management tab of the "Interpret Footage" dialog box the possibility to assign a color profile to footage is grayed out for many video formats. Formats that allow to assign a color profile include Quickti
-
Is it possible to install App Store apps without an internet connection?
My wife and I both use the same Apple ID for everything. If she were at home, this would be a no brainer; but she is now stationed in Afghanistan. She currently does not have access to the internet. So...is it possible for me to download some games
-
''locking this thread as duplicate, please continue at [https://support.mozilla.org/questions/1002512]'' We are using a tool called BMC and we are unable to run reports. In IE the settings 1. Go to Tools(Internet Browser)->Internet Options->Security