Install CUE 8.6.1

Hi,
I have an ISM module with the wrong image (SRSV instead of normal CUE)
I have downloaded "cue-vm-full-k9.SPA.sme.8.6.1.prt1" and I am using the command:
service-module isM 0/0 install url ftp://cisco:[email protected]/cue-vm-full-k9.SPA.sme.8.6.1.prt1
from the router global configuration mode.
I get the following question:
Delete the installed Cisco Survivable Remote Site Voicemail and proceed with new installation? [no]:
I press y
and then I see:
%Error: Couldn't open ftp://*****:*****@10.1.10.1/cue-vm-full-k9.SPA.sme.8.6.1.prt1.install.sre
Execution of script cue-vm-full-k9.SPA.sme.8.6.1.prt1.install.sre failed, installation aborted
From the log files from freeftpd I can see that the router successfully connected, what I don't understand is that it searches fro the file:
cue-vm-full-k9.SPA.sme.8.6.1.prt1.install.sre
Anyway how can I install CUE 8.6.1 ?
Thanks,
JH

OK, think I found it.
I need to download the zip file and use all files.
JH

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           D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
           N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
           E1 - OSPF external type 1, E2 - OSPF external type 2
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    -------Show Ver--------
    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.3(2)T, RELEASE SOFTWARE (fc3)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2013 by Cisco Systems, Inc.
    Compiled Thu 28-Mar-13 11:05 by prod_rel_team
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    Last reload reason: Reload Command
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    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
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    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
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    [email protected].
    Cisco CISCO2921/K9 (revision 1.0) with 1523712K/49152K bytes of memory.
    Processor board ID FTX1749AJ5G
    4 Gigabit Ethernet interfaces
    2 terminal lines
    1 Channelized E1/PRI port
    6 Voice FXO interfaces
    1 Internal Services Module (ISM) with Services Ready Engine (SRE)
    DRAM configuration is 64 bits wide with parity enabled.
    255K bytes of non-volatile configuration memory.
    250880K bytes of ATA System CompactFlash 0 (Read/Write)
    License Info:
    License UDI:
    Device#   PID                   SN
    *0        CISCO2921/K9          FTX1749AJ5G     
    Technology Package License Information for Module:'c2900'
    Technology    Technology-package           Technology-package
                  Current       Type           Next reboot  
    ipbase        ipbasek9      Permanent      ipbasek9
    security      None          None           None
    uc            uck9          Permanent      uck9
    data          None          None           None
    Configuration register is 0x2102
    ------------Show diag--------------------
    Slot 0:
            C2921 Mother board 3GE, integrated VPN and 4W Port adapter, 10 ports
            Port adapter is analyzed
            Port adapter insertion time 15:30:43 ago
            EEPROM contents at hardware discovery:
            PCB Serial Number        : FOC17420KBG
            Hardware Revision        : 1.0
            Part Number              : 73-11835-11
            Top Assy. Part Number    : 800-30794-07
            Board Revision           : A0
            Deviation Number         : 130603
            Fab Version              : 03
            Product (FRU) Number     : CISCO2921/K9
            Version Identifier       : V08
            CLEI Code                : CMMHS10ARB
            Processor type           : C2
            Chassis Serial Number    : FTX1749AJ5G
            Chassis MAC Address      : 78da.6e82.b600
            MAC Address block size   : 80
            Manufacturing Test Data  : 00 00 00 00 00 00 00 00
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF C1 8B 46 4F 43 31 37 34 32 30 4B 42 47 40
              0x10: 06 16 41 01 00 82 49 2E 3B 0B C0 46 03 20 00 78
              0x20: 4A 07 42 41 30 88 00 01 FE 2B 02 03 CB 8C 43 49
              0x30: 53 43 4F 32 39 32 31 2F 4B 39 89 56 30 38 20 D9
              0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 48 53 31 30 41 52
              0x50: 42 09 C2 C2 8B 46 54 58 31 37 34 39 41 4A 35 47
              0x60: C3 06 78 DA 6E 82 B6 00 43 00 50 C4 08 00 00 00
              0x70: 00 00 00 00 00 F3 00 03 40 01 63 FF FF FF FF FF
              0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            Internal Power Supply information
            Top Assy. Part Number    : 341-0226-03
            Deviation Number         : 0
            PCB Serial Number        : DCA1738K05Q
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Version Identifier       : V03
            Product (FRU) Number     : PWR-2921-51-AC
            CLEI Code                : 0000000000
            Board Revision           : A0
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 05 E2 DF 45 01 55 00 E2 03 88 00 00 00
              0x10: 00 C1 8B 44 43 41 31 37 33 38 4B 30 35 51 03 00
              0x20: 81 00 00 00 00 04 00 89 56 30 33 20 CB 8E 50 57
              0x30: 52 2D 32 39 32 31 2D 35 31 2D 41 43 C6 8A 30 30
              0x40: 30 30 30 30 30 30 30 30 F3 00 59 41 01 22 42 00
              0x50: 05 F8 00 50 01 F3 18 3B 02 F0 19 D9 03 E8 1B 76
              0x60: 04 E2 1C 49 05 D9 1D 1B 06 D8 1D ED 07 CF 1E BF
              0x70: 08 CE 1F 40 09 C2 1F B8 0A B8 20 34 0B B7 20 B0
              0x80: 0D AF 21 0C 0F 9F 21 67 11 91 21 94 13 87 21 C0
              0x90: 17 6E 21 DB 1B 57 21 EA 1F 3F 21 E2 23 28 21 D4
              0xA0: 27 0A 21 CD 42 41 30 FF FF FF FF FF FF FF FF FF
              0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            PVDM Slot 0:
            64-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card
            Hardware Revision        : 1.0
            Part Number              : 73-11809-03
            Board Revision           : D0
            Deviation Number         : 0
            Fab Version              : 03
            PCB Serial Number        : FOC17453K9V
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Processor type           : 00
            Product (FRU) Number     : PVDM3-64       
            Version Identifier       : V01
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 05 DB 41 01 00 82 49 2E 21 03 42 44 30
              0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 37 34 35
              0x20: 33 4B 39 56 03 00 81 00 00 00 00 04 00 09 00 CB
              0x30: 8F 50 56 44 4D 33 2D 36 34 20 20 20 20 20 20 20
              0x40: 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF FF FF
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            WIC Slot 0:
            VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1
            Hardware Revision        : 1.0
            Top Assy. Part Number    : 800-34657-01
            Part Number              : 73-13419-01
            Board Revision           : B0
            Deviation Number         : 0
            Fab Version              : 05
            PCB Serial Number        : FOC1745429E
            Version Identifier       : V01
            Product (FRU) Number     : VWIC3-1MFT-T1/E1
            CLEI Code                : COUIA7PCAA
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 06 ED 41 01 00 C0 46 03 20 00 87 61 01
              0x10: 82 49 34 6B 01 42 42 30 88 00 00 00 00 02 05 C1
              0x20: 8B 46 4F 43 31 37 34 35 34 32 39 45 89 56 30 31
              0x30: 20 CB 90 56 57 49 43 33 2D 31 4D 46 54 2D 54 31
              0x40: 2F 45 31 C6 8A 43 4F 55 49 41 37 50 43 41 41 03
              0x50: 00 81 00 00 00 00 04 00 D9 03 40 C1 CB FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            WIC Slot 1:
            2nd generation - FXO Voice daughter card (4 port)
            Hardware Revision        : 5.0
            Top Assy. Part Number    : 800-33585-01
            Board Revision           : E0
            Deviation Number         : 0-0
            Fab Version              : 04
            PCB Serial Number        : FOC174279XY
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Product (FRU) Number     : VIC2-4FXO
            Version Identifier       : V04
            CLEI Code                : CNUIAXJAAC
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 00 4C 41 05 00 C0 46 03 20 00 83 31 01
              0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
              0x20: 37 34 32 37 39 58 59 03 00 81 00 00 00 00 04 00
              0x30: CB 89 56 49 43 32 2D 34 46 58 4F 89 56 30 34 20
              0x40: C6 8A 43 4E 55 49 41 58 4A 41 41 43 FF FF FF FF
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
            WIC Slot 2:
            2nd generation - FXO Voice daughter card (2 port)
            Hardware Revision        : 5.0
            Top Assy. Part Number    : 800-33584-01
            Board Revision           : E0
            Deviation Number         : 0-0
            Fab Version              : 04
            PCB Serial Number        : FOC1745AP4H
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            Product (FRU) Number     : VIC2-2FXO
            Version Identifier       : V03
            CLEI Code                : CNUIARTAAC
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF 40 00 4D 41 05 00 C0 46 03 20 00 83 30 01
              0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
              0x20: 37 34 35 41 50 34 48 03 00 81 00 00 00 00 04 00
              0x30: CB 89 56 49 43 32 2D 32 46 58 4F 89 56 30 33 20
              0x40: C6 8A 43 4E 55 49 41 52 54 41 41 43 FF FF FF FF
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    Internal Services Module (ISM) Slot 0
            Internal Services Module with Services Ready Engine
            Internal Services Module is analyzed
            Internal Services Module insertion time 15:30:43 ago
            EEPROM contents at hardware discovery:
            PCB Serial Number        : FOC174782WY
            Hardware Revision        : 1.0
            Part Number              : 73-13417-01
            Top Assy. Part Number    : 800-34577-01
            Deviation Number         : 0
            Fab Version              : 04
            Board Revision           : A0
            RMA Test History         : 00
            RMA Number               : 0-0-0-0
            RMA History              : 00
            CLEI Code                : IPUCAXHBAB
            Product (FRU) Number     : ISM-SRE-300-K9
            Version Identifier       : V02
            EEPROM format version 4
            EEPROM contents (hex):
              0x00: 04 FF C1 8B 46 4F 43 31 37 34 37 38 32 57 59 40
              0x10: 06 31 41 01 00 82 49 34 69 01 C0 46 03 20 00 87
              0x20: 11 01 88 00 00 00 00 02 04 42 41 30 03 00 81 00
              0x30: 00 00 00 04 00 C6 8A 49 50 55 43 41 58 48 42 41
              0x40: 42 CB 8E 49 53 4D 2D 53 52 45 2D 33 30 30 2D 4B
              0x50: 39 89 56 30 32 20 D9 03 40 C1 CB F3 00 06 40 05
              0x60: F3 43 00 16 FF FF FF FF FF FF FF FF FF FF FF FF
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    Embedded Service Engine 0/0 :
      Total platform memory : 1572864K bytes
      Total 2nd core memory : 0K bytes
      Start of physical address for 2nd core : 0x80000000
      Virtual address start of 2nd core memory : 0x0 - 0x0
      2nd core configured disabled
      L2 cache ways for 2nd core : 0
    -------------------------Show Inv-------------------------------------
    RTR_V_CPACK#sh inv
    NAME: "CISCO2921/K9", DESCR: "CISCO2921/K9 chassis, Hw Serial#: FTX1749AJ5G, Hw Revision: 1.0"
    PID: CISCO2921/K9      , VID: V08 , SN: FTX1749AJ5G
    NAME: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1 on Slot 0 SubSlot 0", DESCR: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1"
    PID: VWIC3-1MFT-T1/E1  , VID: V01 , SN: FOC1745429E
    NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 1", DESCR: "2nd generation four port FXO voice interface daughtercard"
    PID: VIC2-4FXO         , VID: V04 , SN: FOC174279XY
    NAME: "2nd generation two port FXO voice interface daughtercard on Slot 0 SubSlot 2", DESCR: "2nd generation two port FXO voice interface daughtercard"
    PID: VIC2-2FXO         , VID: V03 , SN: FOC1745AP4H
    NAME: "PVDM3 DSP DIMM with 64 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 64 Channels"
    PID: PVDM3-64          , VID: V01 , SN: FOC17453K9V
    NAME: "Internal Services Module with Services Ready Engine on Slot 0", DESCR: "Internal Services Module with Services Ready Engine"
    PID: ISM-SRE-300-K9    , VID: V02 , SN: FOC174782WY
    NAME: "C2921/C2951 AC Power Supply", DESCR: "C2921/C2951 AC Power Supply"
    PID: PWR-2921-51-AC    , VID: V03 , SN: DCA1738K05Q
    TYVM

  • Installing CUE on the SRE module.

    Hey guys, got a question that has been irritating me to no end for the last couple of days.  I am setting up a 2921 and have an SRE module that I want to install CUE on but I can't seem to get the FTP to work correctly.  I load the package, get the language selection and wait for the module to reset and then I get the error that has been my bain for a couple of days now.  Any insight on what I am doing wrong would be greatly appreciated.  Below is the error as well as my configuration.
    Router#$install url ftp://user:[email protected]/cue-vm-k9.sme.8.0.5.pkg
    Proceed with installation? [no]: y
    Loading cue-vm-k9.sme.8.0.5.pkg.install.sre !
    [OK - 22272/4096 bytes]
    Following languages are available for installation.
      #       SKU    Language Code           Language Name
      1       ITA         it_IT          CUE Voicemail Italian
      2       ESP         es_ES          CUE Voicemail European Spanish
      3       ENU         en_US          CUE Voicemail US English
      4       FRA         fr_FR          CUE Voicemail European French
      5       ESO         es_CO          CUE Voicemail Latin American Spanish
      6       ESM         es_MX          CUE Voicemail Mexican Spanish
      7       ARA         ar_SA          CUE Voicemail Arabic
      8       NLD         nl_NL          CUE Voicemail Dutch
      9       SVE         sv_SE          CUE Voicemail Swedish
    10       NOR         no_NO          CUE Voicemail Norwegian
    11       FRC         fr_CA          CUE Voicemail Canadian French
    12       PTG         pt_PT          CUE Voicemail Portuguese
    13       TUR         tr_TR          CUE Voicemail Turkish
    14       HUN         hu_HU          CUE Voicemail Hungarian
    15       ENG         en_GB          CUE Voicemail UK English
    16       DEU         de_DE          CUE Voicemail German
    17       DAN         da_DK          CUE Voicemail Danish
    18       PTB         pt_BR          CUE Voicemail Brazilian Portuguese
    19       KOR         ko_KR          CUE Voicemail Korean
    20       CHS         zh_CN          CUE Voicemail Mandarin Chinese
    21       JPN         ja_JP          CUE Voicemail Japanese
    22       RUS         ru_RU          CUE Voicemail Russian
    You can install upto 5 language(s) on this platform.
    Please select the language(s) you want to install by entering the language number(s)
    Languages can be entered as comma separated or space separated list
    Example: 1,3 would select 'Italian' and 'US English'
    Enter languages:3
    Following languages will be installed on the system:
    CUE Voicemail US English
    Do you want to continue with the selected options?(y/n):y
    input string: lang=no=1,CUE Voicemail US English
    Router#
    *Sep 13 14:13:26.847: %SM_INSTALL-6-INST_RESET: SM1/0 is reset for software installation.
    *Sep 13 14:15:09.491: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
    *Sep 13 14:15:09.495: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
    Error message(code:0) Bootloader tftp error received on SM1/0
    *Sep 13 14:16:10.711: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Error Msg Req
    *Sep 13 14:16:10.711: %SM_INSTALL-6-RBIP_ERROR: Error message(code:0) Bootloader tftp error received on SM1/0
    Abort successful on SM1/0.
    *Sep 13 14:18:14.479: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
    *Sep 13 14:18:14.479: %SM_INSTALL-6-INST_ABORT: SM1/0 SW installation aborted, reason:Bootloader tftp error
    Configuration:
    Current configuration : 1786 bytes
    version 15.2
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname Router
    boot-start-marker
    boot-end-marker
    no aaa new-model
    no ipv6 cef
    ip auth-proxy max-login-attempts 5
    ip admission max-login-attempts 5
    ip cef
    multilink bundle-name authenticated
    voice-card 0
    license udi pid CISCO2921/K9 sn FTX1538AKLC
    hw-module pvdm 0/0
    hw-module sm 1
    redundancy
    interface Embedded-Service-Engine0/0
    no ip address
    shutdown
    interface GigabitEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface GigabitEthernet0/1
    no ip address
    duplex auto
    speed auto
    interface GigabitEthernet0/2
    ip address 10.0.0.1 255.255.255.0
    duplex auto
    speed auto
    hold-queue 60 out
    interface SM1/0
    ip unnumbered GigabitEthernet0/2
    service-module fail-open
    service-module ip address 10.0.0.3 255.255.255.0
    service-module ip default-gateway 10.0.0.1
    hold-queue 60 out
    interface SM1/1
    description Internal switch interface connected to Service Module
    no ip address
    interface Vlan1
    no ip address
    ip forward-protocol nd
    no ip http server
    no ip http secure-server
    ip route 10.0.0.1 255.255.255.255 SM1/0
    control-plane
    mgcp profile default
    gatekeeper
    shutdown
    line con 0
    line aux 0
    line 2
    no activation-character
    no exec
    transport preferred none
    transport input all
    transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
    stopbits 1
    line 67
    no activation-character
    no exec
    transport preferred none
    transport input all
    transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
    stopbits 1
    line vty 0 4
    login
    transport input all
    scheduler allocate 20000 1000
    end Current configuration : 1786 bytes
    version 15.2
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname Router
    boot-start-marker
    boot-end-marker
    no aaa new-model
    no ipv6 cef
    ip auth-proxy max-login-attempts 5
    ip admission max-login-attempts 5
    ip cef
    multilink bundle-name authenticated
    voice-card 0
    license udi pid CISCO2921/K9 sn FTX1538AKLC
    hw-module pvdm 0/0
    hw-module sm 1
    redundancy
    interface Embedded-Service-Engine0/0
    no ip address
    shutdown
    interface GigabitEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface GigabitEthernet0/1
    no ip address
    duplex auto
    speed auto
    interface GigabitEthernet0/2
    ip address 10.0.0.1 255.255.255.0
    duplex auto
    speed auto
    hold-queue 60 out
    interface SM1/0
    ip unnumbered GigabitEthernet0/2
    service-module fail-open
    service-module ip address 10.0.0.3 255.255.255.0
    service-module ip default-gateway 10.0.0.1
    hold-queue 60 out
    interface SM1/1
    description Internal switch interface connected to Service Module
    no ip address
    interface Vlan1
    no ip address
    ip forward-protocol nd
    no ip http server
    no ip http secure-server
    ip route 10.0.0.1 255.255.255.255 SM1/0
    control-plane
    mgcp profile default
    gatekeeper
    shutdown
    line con 0
    line aux 0
    line 2
    no activation-character
    no exec
    transport preferred none
    transport input all
    transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
    stopbits 1
    line 67
    no activation-character
    no exec
    transport preferred none
    transport input all
    transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
    stopbits 1
    line vty 0 4
    login
    transport input all
    scheduler allocate 20000 1000
    end
    Any insight on what I have messed up?  This is the first time I have had to set up a CUE and used Cisco's document for help here: http://www.cisco.com/en/US/docs/routers/access/interfaces/software/feature/guide/ism-sm-sre.html#wp1140891
    This was helpful but doesn't correct my problem and need some additional assistance as you can see.  Thanks for everything!

    As requested, here is the information displayed from the CLI.  All files that need to be there appear to be there unless I am missing something?
    ftp> open 10.0.0.2
    Connected to 10.0.0.2.
    220 3Com 3CDaemon FTP Server Version 2.0
    User (10.0.0.2:(none)): user
    331 User name ok, need password
    Password:
    230 User logged in
    ftp> dir
    200 PORT command successful.
    150 File status OK ; about to open data connection
    drwxrwxrwx 1 owner group         0 Sep 10 09:23 .
    drwxrwxrwx 1 owner group         0 Sep 10 09:23 ..
    -rwxrwxrwx 1 owner group  10418880 Sep 10 09:23 cue-installer.sme.8.0.5
    -rwxrwxrwx 1 owner group  30993911 Sep 10 09:23 cue-vm-en_US-langpack.sme.8.0.5.
    prt1
    -rwxrwxrwx 1 owner group 137634500 Sep 10 09:23 cue-vm-full-k9.sme.8.0.5.prt1
    -rwxrwxrwx 1 owner group    133106 Sep 10 09:23 cue-vm-installer-k9.sme.8.0.5.pr
    t1
    -rwxrwxrwx 1 owner group       891 Sep 10 09:23 cue-vm-k9.sme.8.0.5.key
    -rwxrwxrwx 1 owner group    688351 Sep 10 09:23 cue-vm-k9.sme.8.0.5.pkg
    -rwxrwxrwx 1 owner group     22272 Sep 10 09:23 cue-vm-k9.sme.8.0.5.pkg.install.
    sre
    -rwxrwxrwx 1 owner group       691 Sep 10 09:23 cue-vm-k9.sme.8.0.5.pkg.install.
    sre.header
    -rwxrwxrwx 1 owner group   3457323 Sep 10 09:23 cue-vm-langpack.sme.8.0.5.pkg
    -rwxrwxrwx 1 owner group      6364 Sep 10 09:23 cue-vm-license_50mbx_cme_7.0.5.p
    kg
    226 Closing data connection
    ftp: 911 bytes received in 0.00Seconds 911000.00Kbytes/sec.
    ftp> ftp> open 10.0.0.2
    Connected to 10.0.0.2.
    220 3Com 3CDaemon FTP Server Version 2.0
    User (10.0.0.2:(none)): user
    331 User name ok, need password
    Password:
    230 User logged in
    ftp> dir
    200 PORT command successful.
    150 File status OK ; about to open data connection
    drwxrwxrwx 1 owner group         0 Sep 10 09:23 .
    drwxrwxrwx 1 owner group         0 Sep 10 09:23 ..
    -rwxrwxrwx 1 owner group  10418880 Sep 10 09:23 cue-installer.sme.8.0.5
    -rwxrwxrwx 1 owner group  30993911 Sep 10 09:23 cue-vm-en_US-langpack.sme.8.0.5.
    prt1
    -rwxrwxrwx 1 owner group 137634500 Sep 10 09:23 cue-vm-full-k9.sme.8.0.5.prt1
    -rwxrwxrwx 1 owner group    133106 Sep 10 09:23 cue-vm-installer-k9.sme.8.0.5.pr
    t1
    -rwxrwxrwx 1 owner group       891 Sep 10 09:23 cue-vm-k9.sme.8.0.5.key
    -rwxrwxrwx 1 owner group    688351 Sep 10 09:23 cue-vm-k9.sme.8.0.5.pkg
    -rwxrwxrwx 1 owner group     22272 Sep 10 09:23 cue-vm-k9.sme.8.0.5.pkg.install.
    sre
    -rwxrwxrwx 1 owner group       691 Sep 10 09:23 cue-vm-k9.sme.8.0.5.pkg.install.
    sre.header
    -rwxrwxrwx 1 owner group   3457323 Sep 10 09:23 cue-vm-langpack.sme.8.0.5.pkg
    -rwxrwxrwx 1 owner group      6364 Sep 10 09:23 cue-vm-license_50mbx_cme_7.0.5.p
    kg
    226 Closing data connection
    ftp: 911 bytes received in 0.00Seconds 911000.00Kbytes/sec.
    ftp>
    As the install goes on the router, it gets to the .key file and errors out with the messages provided earlier in this topic.  The file is indeed there though...

  • CUE 8.6.1 Install

    Hi All,
    I've been tasked with installing and configuring CUE 8.6.1 on two routers.  I was able to install the software on both routers and install my licenses and get everything set up (integrated with CUCM).  One router works perfectly.  On the other, we can't dial voicemail from any phone, it goes straight to a busy signal.
    We've compared configs on both and nothing stands out.  The only difference I notice is that when I login to the Web Interfaces for both devices and click About, the one that's working says:
    Cisco Unity Express - Administration
    Version 8.6.1
    The one not working says:
    Cisco Unity Express - Administration
    Cisco Unified IVR Express
    Version 8.6.1
    I installed CUE on both ISM modules the EXACT same way and no matter how many times I uninstall and re-install, I still see Cisco Unified IVR Express and am unable to dial voicemail from the phones.
    Here's the kicker, we had another ISM module from a previous install that was running CUE 8.0.5, so I put replaced the module,upgraded to 8.6.1.  I click About and see:
    Cisco Unity Express - Administration
    Version 8.6.1
    And the phones are dialing voicemail now.  We're being told that the other module (with Cisco Unified IVR Express) is defective, but I'm having a hard time believing that.  It seems like it has something to do with the software install, and for some reason I can't install CUE 8.6.1 without Cisco Unified IVR Express and I feel like that's causing the issue
    Anyone have any ideas?  Please let me know if you need anything from me.  Thanks.

    Hi Dustin,
    You and Paolo are certainly on the right track here +5 "P"
    Here's a clip from the licensing guide;
    Note Each IVR session consumes one port and thus reduces the number of  ports available for use by voicemail or auto-attendant applications.  Please carefully consider how many IVR session licenses you need and  only install or activate licenses for that number of IVR sessions.
    If the number of IVR session licenses is greater  than or equal to the number of ports, then voicemail and auto-attendant  applications will be disabled due to the lack of available ports. The
    show license status application
    command will indicate this condition by stating the error message "voicemail disabled, ivr session quantity (x) is equal to or exceeds available ports (Y)"  where X is the number of IVR sessions and Y is the number of ports. To  change this condition, either reduce the number of IVR sessions via the  command
    license activate ivr sessions N
    (where N is less than the number of ports and may be zero to deactivate  all IVR sessions), or remove the IVR session licenses, or add more port  licenses, and then issue the
    reload command.
    http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1065047
    You will need to deactivate the IVR sessions and you should be good to go.
    Cheers!
    Rob
    "And if I should fall behind
    Wait for me" - Springsteen

  • Unable to install Cisco Unity Express 8.5.1 on SRE-700

    Hi.
    I have a cisco 2951 router with SRE-700 module and i want to install CUE on it. My router IP configuration is as follows:
    interface GigabitEthernet0/0
    ip address 10.200.190.225 255.255.0.0
    duplex auto
    speed auto
    interface SM1/0
    ip unnumbered GigabitEthernet0/0
    service-module fail-open
    service-module ip address 10.200.190.226 255.255.0.0
    service-module ip default-gateway 10.200.190.225
    ip route 10.200.190.226 255.255.255.255 SM1/0
    and i have the following files in my FTP directory. Languages needed English and Arabic
    cue-installer.sme.8.5.1
    cue-vm-ar_SA-langpack.sme.8.5.1.prt1
    cue-vm-en_US-langpack.sme.8.5.1.prt1
    cue-vm-full-k9.sme.8.5.1.prt1
    cue-vm-installer-k9.sme.8.5.1.prt1
    cue-vm-k9.sme.8.5.1.key
    cue-vm-k9.sme.8.5.1.pkg
    cue-vm-k9.sme.8.5.1.pkg.install.sre
    cue-vm-k9.sme.8.5.1.pkg.install.sre.header
    cue-vm-langpack.sme.8.5.1.pkg
    i enter the following command
    service-module sm 1/0 install url ftp://<ip>/cue-vm-k9.sme.8.5.1.pkg
    installation starts. last message i got is "service module reset due to an error unable to install"
    Can anybody help on this?
    Regards

    Here is the output while installing CUE
    TSC-VM#service-module sm 1/0 install url
    *Mar 23 07:26:33.501: %SM_INSTALL-6-INST_RBIP: SM1/0 recei$ule sm 1/0 install url ftp://192.168.231.77/cue-vm-k9.sme.8.5.1.pkg 
    Proceed with installation? [no]: yes
    Loading cue-vm-k9.sme.8.5.1.pkg.install.sre !
    [OK - 22313/4096 bytes]
    Following languages are available for installation.
      #       SKU    Language Code           Language Name
      1       ITA         it_IT          CUE Voicemail Italian
      2       ESP         es_ES          CUE Voicemail European Spanish
      3       ENU         en_US          CUE Voicemail US English
      4       FRA         fr_FR          CUE Voicemail European French
      5       ESO         es_CO          CUE Voicemail Latin American Spanish
      6       ESM         es_MX          CUE Voicemail Mexican Spanish
      7       ARA         ar_SA          CUE Voicemail Arabic
      8       NLD         nl_NL          CUE Voicemail Dutch
      9       SVE         sv_SE          CUE Voicemail Swedish
    10       NOR         no_NO          CUE Voicemail Norwegian
    11       FRC         fr_CA          CUE Voicemail Canadian French
    12       PTG         pt_PT          CUE Voicemail Portuguese
    13       TUR         tr_TR          CUE Voicemail Turkish
    14       HUN         hu_HU          CUE Voicemail Hungarian
    15       ENG         en_GB          CUE Voicemail UK English
    16       DEU         de_DE          CUE Voicemail German
    17       DAN         da_DK          CUE Voicemail Danish
    18       PTB         pt_BR          CUE Voicemail Brazilian Portuguese
    19       KOR         ko_KR          CUE Voicemail Korean
    20       CHS         zh_CN          CUE Voicemail Mandarin Chinese
    21       JPN         ja_JP          CUE Voicemail Japanese
    22       RUS         ru_RU          CUE Voicemail Russian
    23       HBR         iw_IL          CUE Voicemail Hebrew
    You can install upto 5 language(s) on this platform.
    Please select the language(s) you want to install by entering the language number(s)
    Languages can be entered as comma separated or space separated list
    Example: 1,3 would select 'Italian' and 'US English'
    Enter languages:3, 7
    Following languages will be installed on the system:
    CUE Voicemail US English
    CUE Voicemail Arabic
    Do you want to continue with the selected options?(y/n):y
    input string: lang=no=2,CUE Voicemail US English,CUE Voicemail Arabic
    TSC-VM#
    *Mar 23 07:27:03.105: %SM_INSTALL-6-INST_RESET: SM1/0 is reset for software installation.
    *Mar 23 07:27:42.493: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
    *Mar 23 07:27:42.497: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
    *Mar 23 07:27:49.197: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
    *Mar 23 07:28:00.877: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
    *Mar 23 07:28:05.921: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
    *Mar 23 07:28:35.380: Delivery Ack could not be sent due to lack of buffers
    *Mar 23 07:28:46.764: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Validating package signature ....
    *Mar 23 07:28:46.904: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Parsing package manifest files ....
    *Mar 23 07:28:49.172: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Validating package signature ....
    *Mar 23 07:28:50.012: %SM_INSTALL-6-INST_FAIL: SM1/0 is reset due to Unable to install. Please try again.
    TSC-VM#service-module sm 1/0 status                                       
    Service Module is Cisco SM1/0
    Service Module supports session via TTY line 67
    Service Module is trying to recover from error
    Service Module heartbeat-reset is enabled
    Service Module status is not available
    No install/uninstall in progress
    My FTP Log is as follows
    #Software: Microsoft Internet Information Services 5.1
    #Version: 1.0
    #Date: 2011-03-23 07:25:44
    #Fields: time c-ip cs-method cs-uri-stem sc-status
    07:25:44 10.200.190.222 [1]USER anonymous 331
    07:25:44 10.200.190.222 [1]PASS [email protected] 230
    07:25:46 10.200.190.222 [1]sent /cue-vm-k9.sme.8.5.1.pkg.install.sre 426
    07:25:46 10.200.190.222 [1]QUIT - 426
    07:25:46 10.200.190.222 [2]USER anonymous 331
    07:25:46 10.200.190.222 [2]PASS [email protected] 230
    07:25:49 10.200.190.222 [2]sent /cue-vm-k9.sme.8.5.1.pkg.install.sre 226
    07:25:49 10.200.190.222 [2]QUIT - 226
    07:26:43 10.200.190.222 [3]USER anonymous 331
    07:26:43 10.200.190.222 [3]PASS [email protected] 230
    07:26:45 10.200.190.222 [3]sent /cue-vm-k9.sme.8.5.1.key 226
    07:26:45 10.200.190.222 [3]QUIT - 226
    07:26:45 10.200.190.222 [4]USER anonymous 331
    07:26:46 10.200.190.222 [4]PASS [email protected] 230
    07:26:48 10.200.190.222 [4]sent /cue-vm-k9.sme.8.5.1.key 226
    07:26:48 10.200.190.222 [4]QUIT - 226
    07:26:50 10.200.190.222 [5]USER anonymous 331
    07:26:50 10.200.190.222 [5]PASS [email protected] 230
    07:26:52 10.200.190.222 [5]sent /cue-installer.sme.8.5.1 426
    07:26:52 10.200.190.222 [5]QUIT - 426
    07:26:52 10.200.190.222 [6]USER anonymous 331
    07:26:52 10.200.190.222 [6]PASS [email protected] 230
    07:27:00 10.200.190.222 [6]sent /cue-installer.sme.8.5.1 226
    07:27:00 10.200.190.222 [6]QUIT - 226
    07:27:02 10.200.190.222 [7]USER anonymous 331
    07:27:02 10.200.190.222 [7]PASS [email protected] 230
    07:27:04 10.200.190.222 [7]sent /cue-vm-k9.sme.8.5.1.pkg.install.sre.header 226
    07:27:04 10.200.190.222 [7]QUIT - 226
    07:27:04 10.200.190.222 [8]USER anonymous 331
    07:27:04 10.200.190.222 [8]PASS [email protected] 230
    07:27:06 10.200.190.222 [8]sent /cue-vm-k9.sme.8.5.1.pkg.install.sre.header 226
    07:27:06 10.200.190.222 [8]QUIT - 226
    07:27:06 10.200.190.222 [9]USER anonymous 331
    07:27:07 10.200.190.222 [9]PASS [email protected] 230
    07:27:09 10.200.190.222 [9]sent /cue-vm-k9.sme.8.5.1.pkg.install.sre 426
    07:27:09 10.200.190.222 [9]QUIT - 426
    07:27:09 10.200.190.222 [10]USER anonymous 331
    07:27:10 10.200.190.222 [10]PASS [email protected] 230
    07:27:11 10.200.190.222 [10]sent /cue-vm-k9.sme.8.5.1.pkg.install.sre 226
    07:27:11 10.200.190.222 [10]QUIT - 226
    07:27:47 10.200.190.223 [11]USER anonymous 331
    07:27:47 10.200.190.223 [11]PASS [email protected] 230
    07:27:47 10.200.190.223 [11]sent /cue-vm-k9.sme.8.5.1.pkg 226
    07:27:47 10.200.190.223 [11]sent /cue-vm-k9.sme.8.5.1.pkg 226
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    07:27:48 10.200.190.223 [12]USER anonymous 331
    07:27:48 10.200.190.223 [12]PASS [email protected] 230
    07:27:48 10.200.190.223 [12]sent /cue-vm-langpack.sme.8.5.1.pkg 226
    07:27:49 10.200.190.223 [12]sent /cue-vm-langpack.sme.8.5.1.pkg 226
    07:27:49 10.200.190.223 [12]QUIT - 226
    Please assist

  • I can't update license for cue 3.2.1

    Hello
    I have unity express 3.2.1. I try to install cue-vm-license_25mbx_ccm_3.2.1.pkg.
    I get this error:
    cue-munich# software install upgrade url ftp://10.0.0.5/cue/cue-vm-license_25mbx_ccm_3.2.1.pkg username bla-la-la password 123
    WARNING:: This command will install the necessary software to
    WARNING:: complete an upgrade. It is recommended that a backup be done
    WARNING:: before installing software.
    Would you like to continue? [n]y
    Downloading ftp cue-vm-license_25mbx_ccm_3.2.1.pkg
    Bytes downloaded : 5307
    Validating package signature ... done
    ERROR: Package requires a previous installer version for non-clean install. You can do clean install or use helper, min version:(2, 0), current version: (2, 4, 0, 4), required version < min compatible version:(2, 4, 0, 1)
    Can someone help me please

    Hi Pavel,
    If you are running this with CME then you are trying to use the wrong license file, note the _ccm_;
    cue-vm-license_xxmbx_ccm_3.2.1.pkg
    License information package for a 12-mailbox version of the Cisco Unity Express with VoiceMail application that works with ***Cisco Unified CallManager. For all Cisco Unity Express modules: AIM-CUE, NM-CUE, NM-CUE-EC & NME-CUE.
    For Callmanager Express - CME it would look like this, note the _cme_
    cue-vm-license_xxmbx_cme_3.2.1.pkg
    Hope this helps!
    Rob

  • Installation of CUE stucks at "boot helper"

    Hi all,
    I have call manager express 7.0(1) and trying to install cue 7.1.
    I am able to enter cue module and configure  bootloader mode.But once i type " boot helper" i get following error
    ServicesEngine boot-loader> boot helper
    nw_boot: 0 cue-installer.nmx.7.1.4
    Me: 172.16.1.1, Server: 192.168.100.2, Gateway: 192.168.100.1
    Loading cue-installer.nmx.7.1.4
    Dbg: Final image size: 11571580
    Debug: bl_sz: 98912
    Debug: cisco_bl_sz: 60575
    0x0000007f 0x00000045 0x0000004c 0x00000046 0x00000001 0x00000001 0x00000001 0x
    00000000 0x00000000 0x00000000
    cisco_cl_addr: 0x1001b70
    Debug: bl_sz: 98912
    Debug: cisco_bl_sz: 60575
    0x0000007f 0x00000045 0x0000004c 0x00000046 0x00000001 0x00000001 0x00000001 0x
    00000000 0x00000000 0x00000000
    loader_addr: 0x1200000
    [BOOT-PHASE2]: booting kernel
    Platform: aim
    BUG: unable to handle kernel paging request at virtual address d124abc4
    printing eip:
    *pde = 00000000
    Oops: 0000 [#1]
    Modules linked in:
    CPU:    0
    EIP:    0060:[<c01780fe>]    Not tainted VLI
    EFLAGS: 00010202   (2.6.22.10-vs2.2.0.5-cisco-nmx #1)
    EIP is at dnotify_parent+0xe/0x40
    eax: cfe22ec4   ebx: d124abbc   ecx: 000019eb   edx: 00000002
    esi: 00000002   edi: c125c4d0   ebp: 000019eb   esp: c69c1e04
    ds: 007b   es: 007b   fs: 0000  gs: 0000  ss: 0068
    Process swapper (pid: 1, ti=c69c0000 task=c123ba30 task.ti=c69c0000)
    Stack: cfe22ec4 c014da87 c69c1e2c 00000000 c69d0800 fffffff7 c1278000 00008000
           c014dfd1 c69c1e2c 00001b0f 00000000 00000000 00008000 00008000 c03883fc
           00000000 c1278000 000019eb c0385d1c a4524ea1 c0385dbe 00000000 00000005
    Call Trace:
    [<c014da87>] vfs_write+0xd7/0x140
    [<c014dfd1>] sys_write+0x41/0x70
    [<c03883fc>] do_copy+0x2c/0xc0
    [<c0385d1c>] write_buffer+0x1c/0x30
    [<c0385dbe>] flush_window+0x7e/0xd0
    [<c0386174>] inflate_codes+0x344/0x500
    [<c03873b4>] inflate_dynamic+0x574/0x5a0
    [<c0387da5>] unpack_to_rootfs+0x805/0x940
    [<c03881df>] populate_rootfs+0xdf/0x100
    [<c0399a82>] pcibios_assign_resources+0x12/0x80
    [<c0382770>] kernel_init+0x90/0x260
    [<c010275a>] ret_from_fork+0x6/0x1c
    [<c03826e0>] kernel_init+0x0/0x260
    [<c03826e0>] kernel_init+0x0/0x260
    [<c0102b9f>] kernel_thread_helper+0x7/0x18
    =======================
    Code: 1c fd ff eb ae 8b 04 24 5b 5b 5e 5f 5d e9 5b ff ff ff 8d 74 26 00 8d bc 27
    00 00 00 00 53 8b 1d 3c cd 37 c0 85 db 74 0e 8b 58 14 <8b> 43 08 85 90 f0 00 00
    00 75 02 5b c3 8b 0b 85 c9 74 0f ff 03
    EIP: [<c01780fe>] dnotify_parent+0xe/0x40 SS:ESP 0068:c69c1e04
    Kernel panic - not syncing: Attempted to kill init!
    Clocksource tsc unstable (delta = 1637203253 ns)
    Time: pit clocksource has been installed.
    Regards,
    Bibin

    Hi and Welcome to the Community!
    I recommend that you attempt to boot into Safe Mode:
    KB17877 How to start a BlackBerry smartphone in Safe Mode
    It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
    If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
    But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
    You may also need the use of these tricks:
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-ho​w-reload-operating-system-nuked-blackberry
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • CUE: AIM2-CUE-K9 License problem

    Hi all!
    Ok, I´ve the following scenario:
    Cisco Router 2811 with CUCME 7.1
    AIM2-CUE-K9 Module
    The CUCME is working perfectly, now i´m trying to complete the installation of the CUE, so i´m using the software available for the mentioned module at cisco.com. The problem is that i don´t know how to get the license for this module. First, i tried installing CUE 8.6 software but i didn´t find the license at the download section of the support page for this module, so i tried using CUE 7.1.1 software (the lowest version available) and then installing license for 7.0 and i got this error:
    ERROR: This type of license is obsolete.
    To install licenses use the "license install" command.
    Please see http://www.cisco.com/go/license for additional information.
    So, my question is, how can in solve this? do i have to buy a license for CUE 7.1? I don´t know how to use cisco license page, so i don´t know if there is any non demo license available for 7.x versions of CUE. Thank you in advance.
    Regards.
    AF.

    Hi there,
    Please see;
    https://supportforums.cisco.com/thread/2058226?tstart=0
    Cheers!
    Rob

  • Compiling XMMS-Cue[SOLVED]

    Hi!
    I'm trying to install .cue plugin to XMMS to enable playing .cue
    But my compiling crushes on some weird error.
    interface.c:182: error: "atoi" was not declared in this scope
    make: *** [interface.o] Error 1
    How to fix this?
    Last edited by Anttonius (2009-02-15 16:36:22)

    It's a bash script that makes an Arch package, which can then be updated through pacman, etc., and uploaded to the AUR for others to enjoy.
    You install packages from the AUR with them - you download the PKGBUILD and any other needed files, like patches, and then you run makepkg to make a pacman package to install.
    I would highly recommend learning to write PKGBUILDs (It's not too hard) and making one for your app, so you don't end up with random files scattered across your system. If all your software is managed by pacman, it's much cleaner. There's also a forum here for requesting someone to write a PKGBUILD for you.
    Some relevant info:
    http://wiki.archlinux.org/index.php/Makepkg
    http://wiki.archlinux.org/index.php/ABS
    http://wiki.archlinux.org/index.php/The … guidelines
    http://wiki.archlinux.org/index.php/Bui … Arch_Linux
    http://wiki.archlinux.org/index.php/ABS … _Explained
    http://wiki.archlinux.org/index.php/AUR … NSUPPORTED
    Last edited by Ranguvar (2009-02-15 15:05:39)

  • Cisco Unity Express and Default L-FL-CUE-PORT-2= Amounts

    OK, curiosity question:
    The various SM-SRE modules, when installed with Cisco Unity Express, are supposed to have a default number of ports available.  For example, the ISM-SRE-300-K9 module is supposed to have two ports on it by default when installed with Cisco Unity Express.
    When we order these modules from Cisco, they come pre-installed with CUE and the correct number of ports (default + purchased ports).  However, when we order from distribution, i.e. Tech Data, Ingram et. al., the modules come in blank whereupon we have to install CUE (no concerns here, it's easy-peasy), and then go through the hassle of contacting licensing to activate the two default ports.  Every time I call in to do this I have a different experience.
    Does anyone know of a better, quicker, simpler way to activate these default ports?   No offense to licensing, but I could save a lot of time and brain cells if there was a way for me to activate them on my own.
    Thanks in advance for any assistance,
    Kevin

    When you order from Disti, do they give you a PAK code?  If yes, you should be able to activate it online:
    https://tools.cisco.com/SWIFT/LicensingUI/Quickstart
    Please remember to rate helpful responses and identify helpful or correct answers.

  • CUE 231 editor installation issue

    I am installing CUE editor 2.3.1 on a company laptop. When I run the program the window just pops up and goes away.
    Am I missing something like a version of java?

    Yes I do, it installs but doesnt run.
    I see the opening page flash and go away.

  • Where are all the CME menu options in CUE 8?

    First time installing CUE 8.0.1 and it appears that the CME menu options are missing.  This means I'm unable to modify the extensions, phones, call transfer patterns, etc, from the CUE GUI.  I've searched through docs to see if something has changed with the new CUE 8 GUI changes but never found anything.  Am I missing some config or is this the new way of doing things for CME/CUE?
    Thanks,
    Dan

    "Brandon/All,
    Opened a TAC case on this, apparently CUE version 8 removes the CME menu options.
    From TAC...."
    /* Style Definitions */
    table.MsoNormalTable
    {mso-style-name:"Table Normal";
    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
    mso-style-noshow:yes;
    mso-style-priority:99;
    mso-style-qformat:yes;
    mso-style-parent:"";
    mso-padding-alt:0in 5.4pt 0in 5.4pt;
    mso-para-margin:0in;
    mso-para-margin-bottom:.0001pt;
    mso-pagination:widow-orphan;
    font-size:11.0pt;
    font-family:"Calibri","sans-serif";
    mso-ascii-font-family:Calibri;
    mso-ascii-theme-font:minor-latin;
    mso-fareast-font-family:"Times New Roman";
    mso-fareast-theme-font:minor-fareast;
    mso-hansi-font-family:Calibri;
    mso-hansi-theme-font:minor-latin;
    mso-bidi-font-family:"Times New Roman";
    mso-bidi-theme-font:minor-bidi;}
    I am sorry to informyou that on CUE GUI 8.0x you don't have the phone and extensionoption any more by default.  This was design to work this way. If you need this option you can log in to the CME GUI or downgrade to CUE 7.1that still has this options on the GUI."
    Thanks Cisco...for making our jobs more difficult.
    Thanks,
    Dan

  • Error when using 'service in0/0 session' command.

    Good morning everyone,
    I'm having difficulties with one of my companies UC500 systems. It has been sitting for a number of months with no use, and we're putting it back in to production. When I attempt to take it offline to backup it's old config, I get a kernel panic (the full error is attached below). I can stop the panic and get it back to a working state. But in the course of doing that, the system won't save any config changes I have made. Are the hda1 errors on the bottom of the message anything to do with the CF cards? Can anyone tell me what I am doing wrong?
    Thanks,
    Stephen.
    Here is the error dump:
    Trying to shutdown Service Module Integrated-Service-Engine0/0
    Cisco BootMon Version: 1.0.2
    (Feb 27 2007 - 10:38:53) MPC83XX
    Bootmon starts
    Bootmon: cold reset.
    System now booting.
    Bootmon: reading primary bootloader image
    Bootmon: calling bootloader
    Cisco ServiceEngine Bootloader Version: 1.0.3
    (Jul  6 2007 - 10:15:37) MPC83XX
    Resetting devices ....Done.
    mac address for internal ethernet 00:1b:7a:42:55:de
    Please enter '***' to change boot configuration:
    ServicesEngine Bootloader Version : 1.0.3
    kern_sz: 1208148
    bl_boot_cf_cmd root=/dev/hda1 install_root=ide ro plat=freddo
    ## Booting image at 04000000 ...
       Image Name:   Linux-2.6.11.11-ppc
       Image Type:   PowerPC Linux Kernel Image (gzip compressed)
       Data Size:    1208084 Bytes =  1.2 MB
       Load Address: 00000000
       Entry Point:  00000000
       Verifying Checksum ... OK
       Uncompressing Kernel Image ... OK
    Linux version 2.6.11.11 (drodrig@fndn-bld-system1) (gcc version 3.4.3) #1 Fri Jan 25 19:10:11 PST 2008
    Built 1 zonelists
    Kernel command line: root=/dev/hda1 install_root=ide ro plat=freddo
    IPIC (128 IRQ sources, 8 External IRQs) at fe000700
    PID hash table entries: 4096 (order: 12, 65536 bytes)
    Dentry cache hash table entries: 131072 (order: 7, 524288 bytes)
    Inode-cache hash table entries: 65536 (order: 6, 262144 bytes)
    Memory: 514944k available (2036k kernel code, 552k data, 124k init, 0k highmem)
    Kernel Log Buffers loaded at 0xdfe80000, size: 524288 bytes
    Trace Buffers loaded at 0xdff00000, size: 1048576 bytes
    in atrace_init
    log_head: h: 0, t: 0, l: 0, w: 0, s: 1047488
    Using existing trace log
    log_head: h: 0, t: 0, l: 0, w: 0, s: 1047488
    Mount-cache hash table entries: 512 (order: 0, 4096 bytes)
    NET: Registered protocol family 16
    PCI: Probing PCI hardware
    PCI: Cannot allocate resource region 0 of device 0000:00:00.0
    PCI: Cannot allocate resource region 2 of device 0000:00:00.0
    PCI: Failed to allocate mem resource #2:80000000@80000000 for 0000:00:00.0
    SCSI subsystem initialized
    usbcore: registered new driver usbfs
    usbcore: registered new driver hub
    devfs: 2004-01-31 Richard Gooch ([email protected])
    devfs: devfs_debug: 0x0
    devfs: boot_options: 0x1
    Cisco ContentEngine Flash Driver Version 0.02
    Serial: 8250/16550 driver $Revision: 1.90 $ 4 ports, IRQ sharing disabled
    ttyS0 at MMIO 0xe0004500 (irq = 9) is a 16550A
    ttyS1 at MMIO 0xe0004600 (irq = 10) is a 16550A
    io scheduler noop registered
    io scheduler anticipatory registered
    io scheduler deadline registered
    io scheduler cfq registered
    RAMDISK driver initialized: 16 RAM disks of 32768K size 1024 blocksize
    loop: loaded (max 8 devices)
    GFAR: MTU = 1500 (frame size=1518,rx_buffer_size=1536,truesize=1784,sk_buff=152)
    eth0: Gianfar Ethernet Controller Version 1.1, 00:1b:7a:42:55:de
    eth0: Running with NAPI enabled
    Weight = 32
    eth0: 32/32 RX/TX BD ring size
    eth0: PHY is PHY-less
    GFAR: MTU = 1500 (frame size=1518,rx_buffer_size=1536,truesize=1784,sk_buff=152)
    eth1: Gianfar Ethernet Controller Version 1.1, 00:1b:7a:42:55:df
    eth1: Running with NAPI enabled
    Weight = 32
    eth1: 32/32 RX/TX BD ring size
    eth1: PHY is PHY-less
    Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2
    ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx
    hda: probing with STATUS(0x50) instead of ALTSTATUS(0x0a)
    hda: STI Flash 7.4.2, CFA DISK drive
    hdb: probing with STATUS(0x50) instead of ALTSTATUS(0x0a)
    hdb: probing with STATUS(0x51) instead of ALTSTATUS(0x0a)
    ide0 at 0xe1000000-0xe1000007,0xe100280d on irq 17
    hda: max request size: 128KiB
    hda: 2001888 sectors (1024 MB), CHS=1986/16/63
    /dev/ide/host0/bus0/target0/lun0: p1 p2
    ehci_hcd 0000:00:12.2: EHCI Host Controller
    ehci_hcd 0000:00:12.2: irq 18, pci mem 0x7fffef00
    ehci_hcd 0000:00:12.2: new USB bus registered, assigned bus number 1
    ehci_hcd 0000:00:12.2: USB 2.0 initialized, EHCI 0.95, driver 10 Dec 2004
    hub 1-0:1.0: USB hub found
    hub 1-0:1.0: 2 ports detected
    Initializing USB Mass Storage driver...
    usbcore: registered new driver usb-storage
    USB Mass Storage support registered.
    i2c /dev entries driver
    NET: Registered protocol family 2
    IP: routing cache hash table of 4096 buckets, 32Kbytes
    TCP established hash table entries: 131072 (order: 8, 1048576 bytes)
    TCP bind hash table entries: 65536 (order: 6, 262144 bytes)
    TCP: Hash tables configured (established 131072 bind 65536)
    NET: Registered protocol family 1
    NET: Registered protocol family 17
    Exporting platform capabilities
    /dev/ide/host0/bus0/target0/lun0: p1 p2
    ReiserFS: hda1: found reiserfs format "3.6" with standard journal
    ReiserFS: hda1: using ordered data mode
    ReiserFS: hda1: journal params: device hda1, size 8192, journal first block 18, max trans len 1024, max batch 900, max commit age 30, max trans age 30
    ReiserFS: hda1: checking transaction log (hda1)
    ReiserFS: hda1: Using r5 hash to sort names
    VFS: Mounted root (reiserfs filesystem) readonly.
    Mounted devfs on /dev
    hda: task_in_intr: status=0x51 { DriveReady SeekComplete Error }
    hda: task_in_intr: error=0x40 { UncorrectableError }, LBAsect=1321204, sector=1321204
    ide: failed opcode was: unknown
    end_request: I/O error, dev hda, sector 1321204
    ReiserFS: hda1: warning: vs-13070: reiserfs_read_locked_inode: i/o failure occurred trying to find stat data of [5962 5985 0x0 SD]
    hda: task_in_intr: status=0x51 { DriveReady SeekComplete Error }
    hda: task_in_intr: error=0x40 { UncorrectableError }, LBAsect=1321204, sector=1321204
    ide: failed opcode was: unknown
    end_request: I/O error, dev hda, sector 1321204
    ReiserFS: hda1: warning: vs-13070: reiserfs_read_locked_inode: i/o failure occurred trying to find stat data of [5962 5985 0x0 SD]
    hda: task_in_intr: status=0x51 { DriveReady SeekComplete Error }
    hda: task_in_intr: error=0x40 { UncorrectableError }, LBAsect=1321204, sector=1321204
    ide: failed opcode was: unknown
    end_request: I/O error, dev hda, sector 1321204
    ReiserFS: hda1: warning: vs-13070: reiserfs_read_locked_inode: i/o failure occurred trying to find stat data of [5962 5992 0x0 SD]
    Kernel panic - not syncing: No init found.  Try passing init= option to kernel.
    <0>Rebooting in 180 seconds..

    Stephen,
    The errors look to indicate that the information stored on the CFcard is corrupt. You'll need to re-install CUE through the boot loader. If that fails, then an RMA of the CF card may be necessary.
    http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/installation/guide/boothelp31.html
    -Felipe

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