Install disc problems

I got a new powermac quad back in november. And i wanted look at the bundled software on the intall disc, but something weird happened. It says the package is damaged and cannot read. So i called applecare and they sent me new intall discs. But now the new ones do the same exact thing. What could this mean?

It means you will have to try something like this
http://www.charlessoft.com/
and contribute!

Similar Messages

  • Flashing question mark/software install disc problem

    Hello,
    I'm getting the flashing question mark at reboot. I've followed these steps:
    a. Insert the Software Install disc that came with your Mac.
    b. Restart the computer and immediately press and hold the C key to start up from the disc.
    c. When you see the Installer screen, choose Open Disk Utility from the Installer menu.
    d. Select your hard disk volume in the left pane, click the First Aid tab, and then click Repair Disk.
    e. When it's finished, restart your computer.
    HOWEVER, when I restart my computer it STILL reads/loads from the install disc (as opposed to just booting from my hard drive). It's like a endless loop I can't get out of. Am I doing something wrong?
    Any suggestions?
    - Davey

    Here's Apple doc.#106178 on Startup Manager.
    Or restart while holding down the "X" key to bring you to your OS.
    Cheers!
    DALE

  • I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

    I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

    As you have discovered... you cannot use the install discs from another Mac...
    Re the iMac running OS X 10 5 8... and for your New Mac...
    See Here for keeping your Mac Happy...
    http://support.apple.com/kb/HT1147
    http://www.thexlab.com/faqs/maintainingmacosx.html
    http://www.thexlab.com/faqs/performance.html

  • Problem with supplied OS X install discs

    hey everyone-
    after reading around on here, I found out that using Migration Assistant to transfer the files from my G4 were possibly hurting my performance. I'd also read that the preferred course of action in this case was to archive and install.
    well, I popped in my supplied OS X install dvd (1 of 2) and selected everything I wanted to install, and clicked OK. it installed everything off of that disc fine, but when I got to the second disc, I ran into problems. twice in a row the DVD burner (sony DW_D150A, according to System Profiler) spun down when the install item "Garageband Loops" was at 73%.
    after spending about 20 minutes trying to get the computer OUT of installation mode (are you reading this apple? TOTAL PITA!!) and FINALLY succeeding (simply by shutting the computer down by holding the front power button for about 6-10 seconds), I re-inserted the FIRST install DVD and restarted holding C to start from the DVD.
    I changed the install settings (hopefully to omit the garageband loops), and then it occurred to me to look at the second DVD. all around it, about half an inch from the outer edge, are circular "scratches". I use that term loosely, because it doesn't appear that there are any flaws in the plastic, and it actually looks like errors on the metal film itself! I tried installing again anyway, only to have it stall at Garageband Loops yet again, but this time at only 58%.
    I just wanted to see if anyone else was having problems with this? I know I didn't check the DVDs to see if they had any markings on them when I got them, wanted to see if anyone else had these weird markings on their install DVDs.
    Zack

    I had the same problem (though I didn't see the scratches) with either the Garageband Loops or I think there was something called System Sound Loops. Anyhow, I managed to get the install to work only after telling the installer not to install the problem file. I think Apple had a bad batch (or maybe we're just unlucky). I called support and had them send me a replacement set which I just got today.

  • I'm having problems installing disc 3 of Photoshop Elements 10

    I purchased Photoshop Elements 10 from a Staples store this week.  My system meets the minimum requirements.  The first 2 discs installed (although with some difficulty for disc 1) but I can't get disc 3 to install. My computer won't recognize it as an install disc.  It will either say it's a blank CD (not DVD) and ask what I want to do with it, or it offers options for downloading photos from the disc.  This happened with disc 1 also, but after removing and reinserting the disc a few times it finally recognized it and I was able to install.  Any suggestions of what the problem is and/or how to fix it?  I'm running Windows 7 Home Premium.

    because the third disk is for the Mac OS
    Look the article : http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements. html
    DVD description

  • Problems after repairing disk with Mac OS X install Discs

    Having been experiencing slowness in my iMac, I tried to verify disk and found that my HD Volume needed to be repaired. However, the "Repair Disk" button was gray. I later learned from online mac discussions that I should reboot my iMac with the Mac OSx install Disc. I followed the steps and then got the answer that there was nothing to be repaired.
    The next thing I knew was that I could not get out of there. By choosing "Restart", I was bought back to choosing the language and installing the disc. Not wanting to do that I went around and around and finally had no choice but installing the Disc 1 and then 2. At one point, I was asked if I wanted to move previous files to the new location (don't remember the exact words), I said no. I was astonished to find out very soon that my computer was put back at its original state, meaning all the applications were empty.
    I managed to get my safari and email (Microsoft Entourage) back. I transfered all photos from the "Previous System" folder to the present iPhoto. However, they are only sorted by year. all the categories and sub-categories that I so painstakingly created were gone, so were the keywords.
    Among other problems, my iTune wouldn't open unless I have Mac OS X 10.4.9 (mine is 10.4.4). I am quite desperate at this moment. I know the previous settings are somewhere but have no idea how to bring them back.
    I hope someone can help me get out of this mess. Thank in advance.
    P.S. my iMac is much faster now. That is the only good news.
    LN

    There is an option to +select the drive to restart from+ (don't remember the exact wording) in the Installer's menu. If you previously set the startup disk to be the disc in the optical drive, it will continue to restart from the Mac OS X installation disk until you change it. Alternately, you could press and hold the Option key at startup to bring up Startup Manager. This will allow you to select the disk to use for startup. For future reference...
    If you did a complete reinstallation of the OS, you need to select Software Update from the Apple menu. This will get to you to the latest version of Tiger, which is 10.4.11.

  • Express Lane advised that I use the Install Disc to fix a problem.  I inserted the disc, pressed C as advised and restarted, nothing comes up, the computer just goes on and off - any advise on starting the laptop and getting the disc out?

    Stuck in restart mode -- Express Lane advised that I use the Install Disc to fix a problem.  I inserted the disc, pressed C as advised and restarted, nothing comes up, the computer just goes on and off - any advise on starting the laptop and getting the disc out?

    You insert the disk and restart while holding down the 'c' key until you see the apple and spinning cog. Is that precisely what you did?

  • Bootcamp Problem.  Won't reboot when running the windows install disc.

    I have gone through steps of bootcamp assistant.  Prepared my mac for install.  Downloaded apple drivers to zip drive.  set size of partition for Windows.  Inserted Windows 7 install disc.  It went through setting up the particition and then restarted machine to reboot.  Black screen with white writing appeared with "press any key to reboot"  no response from any key on wireless keyboard.  What do I do?

    If no one can help on this forum, then you should re-post on the Boot Camp forum.

  • Mac OS X install disc 2 problem

    hi i'm trying to install my OS X install disc 2 but it gets about 3/4 the way done and then starts all over again where then it tells me there where errors that occur, i recentkly bought this mac and i'm dissapointed that i cant use it can any one help?

    Enkay989:
    Welcome to Apple Discussions.
    To install Tiger your computer will need to meet the minimum system requirements for Tiger.
    You will need to purchase the Full Retail version of Tiger. Software License Agreement which statesThis License allows you to install and use one copy of the Apple Software on a single computer at a time. This License does not allow the Apple Software to exist on more than one computer at a time...Tiger can be purchased from the Apple Store or, on CDs, from applerescue.
    If your computer meets the minimum system requirements for Tiger but does not have a DVD drive here are your options:
    1. If you already own Tiger on DVD
    *The The Apple Media Exchange Program
    *Use an external Firewire DVD Drive.
    *Use Firewire Target Disk Mode
    Take a look at the article Installing Tiger without a DVD drive which describes these procedures.
    2. If you don’t already own Tiger on DVD
    *Purchase Tiger on CDs from applerescue
    Please do not hesitate to post back should you have further questions or comments.
    Good luck.
    cornelius

  • Problems with Booting from the Snow Leopard Install Disc

    I need to do a reformat of my iMac drive and reinsall Snow Leopard.  Then I want to run System Migration and move the contents of my Mac Pro (running Snow Leopard) over to the iMac.
    I placed the retail Snow Leopard installation disc and held the "C" key down during restart.  My optical drive make a bit of random noise and eventually ejects the SL disc.  I've tried a CD, movie dvd and another software program installation disc and none of them seem to be able to be read.  I've sold the Mac Pro and am in a bit of a bind as I need to get this done and shipped out.  I'm also going to have to wipe the Mac Pro drives clean and do a reinstall of Snow Leopard.
    Can anyone help?
    Thanks,
    John

    Do you have the original install discs that came with the computer?
    If you do, try powering up the mac pushing in the disc and hold the OPTION key, which will bring up the start up manager, select the insrall disc to boot from.
    After booting, select the language, on the next page go to the menu bar and select Utilities/disk utilities, select your volume (default name is Macintosh HD, or what ever you ma have named it) First aid tab, run verify disk.
    If it comes up with errors (they will be in red font) click repair disk. Rerun this till it it comes up with "this disk seems OK i(n green font)
    Then quit the installer and eject the disk.
    Try the Snow Leopard disk using the same proceedure (power up, push in disk, holding the OPTION key) to boot to the start up manager, and select the SL disk, and do a clean install.
    Make sure that you have a retail install disk (white SL on it)
    You can try this from the retail SL disc, if you do not have the Original disc(s) you should include all of them to the person you seel/give it to.
    After install, follow these instructions.
    http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/
    http://support.apple.com/kb/HT5189?viewlocale=en_US&locale=en_US
    Hope this helps

  • Creating a bootable Lion install disc/disk and using it

    Hi all,
    Below is a copy of a method ds store posted for creating a bootable Lion install disc. Some questions:
    1. Is this a polished final version of the process, or are there other steps which could/should be added?
    2. Are there any disadvantages to going this route instead of installing directly onto a Mac?
    3. After creating a Lion install disc/disk via this method and using this saved dmg to install Lion on a Mac, will it set up the Mac exactly the same way it would by downloading/installing directly from the Apple Store (sounds like a "duh" question, but nothing would surprise me with Lion)?
    4. Exact size of this dmg (in case I want to use a flash drive instead)?
    I have been avoiding Lion, hoping it would shape up. I'm still not satisfied and will not run it on my main machines. (Of course ymmv; I'm not looking to be talked into or out of using Lion.) However, I am ******* (hmmm, I guess l-u-s-t-i-n-g is a bad word!) over a new Mac Mini, which will have Lion installed, with no chance of running SL on it due to the new hardware revision. Thus, I'm either going to have to make peace with Lion or forget about a new Mini. I guess I'll have to give Lion a try, but I still don't want to actually run it on any of my machines; thus, I want to run it from an external drive, playing with it as I have time/desire, leading to more questions.
    5. Using the install disc/disk created above, will it set up Lion on a DVD, flash drive, or external HD exactly as it would on a Mac (Recovery Disk, etc.)?
    6. How much space is needed on a destination disc/disk to install Lion?
    7. Is it possible to boot from a different volume, mount this dmg, and install Lion from it?
    8. Any advantages/disadvantages doing it this way (#7) as opposed to booting from the Lion install disc/disk created above?
    9. Another method I'm thinking of using is to (after cloning my SL installation) actually install Lion on my MBP over my current SL installation (shudders violently ), clone it to an external HD, then erase/zero the MBP's HD and clone my SL install back to my MBP. Has anyone done this? Again, I'm concerned that Lion will do something goofy and leave some kind of footprint behind, like maybe messing with firmware; cloning my SL installation back to my internal HD would not reverse a firmware change.
    10. Any constructive suggestions on anything related to any of these steps is welcome!
    Yes, I've searched and read a number of responses, but I'm hoping much of the "discovery" phase is over, and there are some "solid"/refined answers by now. My bottom line is to be able to play with Lion without having to depend on it.
    Thanks!
    Backup Lion Bootable 10.7  Disk
    Purchase and download Lion from the Mac App Store on any Lion compatible Mac running Snow Leopard.
    Right click on “Mac OS X     Lion”     installer and choose the option to     “Show Package Contents.”
    Inside the Contents folder     that     appears you will find a SharedSupport     folder and inside the     SharedSupport folder     you will find the “InstallESD.dmg.” This is         the Lion boot disc image we have all been waiting for.
    Copy “InstallESD.dmg” to         another folder like the Desktop.
    Launch Disk Utility and click     the     burn button.
    Select the copied “InstallESD.dmg” as the image to     burn,     insert a standard sized 4.7 GB DVD,     and wait for your new Lion Boot     Disc to come     out toasty hot.
    With this disc you can boot any Lion compatible Mac, andinstall10.7 just like you installed previous version of Mac OS X. Youcan even use Disk Utility's Restore function to image your Lion bootdisc image onto a external drive suitable for performing a cleaninstall on a optical-drive-less MacBook Air, or Mac mini server.

    tjk wrote:
    5. Using the install disc/disk created above, will it set up Lion on a DVD, flash drive, or external HD exactly as it would on a Mac (Recovery Disk, etc.)?
    DVD: no, flash drive: if it's large enough, external hard drive: yes
    6. How much space is needed on a destination disc/disk to install Lion?
    Whatever Apple minimum requirements are.
    7. Is it possible to boot from a different volume, mount this dmg, and install Lion from it?
    possibly, never tried it, it is a dmg so it's a volume all to itself, except it can't install to the same media it's on and can only install to something formatted with GUID and a OS X extended format, like a flash drive or hard drive large enough.
    DVD's can't be formatted with a GUID EFI partiton
    8. Any advantages/disadvantages doing it this way (#7) as opposed to booting from the Lion install disc/disk created above?
    Speed limitation of the media and bus your using, USB 1 is a slower than a hard drive with 7,200 RPM on a Firewire 800 port
    9. Another method I'm thinking of using is to (after cloning my SL installation) actually install Lion on my MBP over my current SL installation (shudders violently ), clone it to an external HD, then erase/zero the MBP's HD and clone my SL install back to my MBP.
    The problems come from installing Lion over a existing Snow Leopard setup that isn't quite pristine enough for Lions quirkyness, has tweaks or other software installed that breaks 10.7, requiring you to fix it.
    You can try it, you've got the 10.6 clone to option boot off of and restore from.
    Cloning back and forth is a performance enhancer, not a problem solver.
    Ideally it's best to clone 10.6, disconnect, zero and install 10.6, same user name, then up to 10.6.8, then to 10.7, then install programs from fresh sources/copies and then files returned last from backup off the clone (no migration assistant or it brings trouble back)
    This will ensure the best possible performance possible with the least trouble as everything is wiped and installed fresh. Only problem being your files it there is something wrong with them, which is easy to remedy to the cause as it's the only thing not pristine.
    Once you've got a pristine system, then clone that twice, once for a immediate update other for falling back a week, two weeks or even a month back.
    Has anyone done this? Again, I'm concerned that Lion will do something goofy and leave some kind of footprint behind, like maybe messing with firmware; cloning my SL installation back to my internal HD would not reverse a firmware change.
    Firmware is hardware specific not OS specific, of course it's possible a old version of a OS won't work with newer firmware, like 10.5 for instance perhaps because Apple has dropped all work on PPC code.
    10.6 and 10.7 are just fine with most all present firmware, however there will be a time where a new firmware update could disallow 10.6, likely when iOS X 10.8 Bobcat arrives.
    10. Any constructive suggestions on anything related to any of these steps is welcome! 
    Yes, I've searched and read a number of responses, but I'm hoping much of the "discovery" phase is over, and there are some "solid"/refined answers by now. My bottom line is to be able to play with Lion without having to depend on it.
    Cloning only clones the Lion OS X Partition, not the Lion Recovery Partition.
    A comptuer that is Lion capable will boot off a media with no Lion Recovery Partition.
    You need to create a Lion Disk Assistant USB which copies your Lion Recovery Partition.
    It's in my post.
    https://discussions.apple.com/message/16276201#16276201

  • How to install Lion OSX on new SSD without install disc

    TL;DR
    I need a way to install Lion on a new SSD without an install disc, and how to format it without a Mac.
    Hello, just yesterday I opened up my MBP 13" Mid-2010 running 10.7.(4/5) (Not sure which it is, but I think it is 10.7.5) and the first thing I saw was Skype tring to sign in. It looked fine, untill I took a second look and I heard a strange clicking noise coming from my computer. The Sykpe signin page said "Disc I/O error" or something like that. I instantly knew there was something wrong with my hard drive. Tried rebooting, grey screen, strange clicking noise like most people with hard drive failure. I was devistated. It has worked minutes ago, then my brother gets off, I open it up,and the hard drive has failed. After I got over the initial shock, I googled "hard drive replacement" after searching for a while, I noticed most sites just showed how to UPGRADE your hard drive, cloning it and all. Well, heres my main problem. I had no time to clone. Luckily, I had started backup up a month ago, and all my data is safe on my external hard drive, but this is only a time machine backup. No OS. Now, most people can just put in their install disk and voila! But, I, sadly, do not have my install disk. No idea where it went, I just don't have it. So, I was wondering if there was any possible way to make a bootable USB or disk without having acsess to a Mac, or having to buy a disc. I bought Lion, and I'm hoping that there is a way to download this and put it on a USB, then boot my computer from it. Now, my second problem is formatting. I have no idea how to format my SSD, let alone without a Mac. If there is some way to format an SSD so that it will work with a MacBook Pro, that would be great.on a PC
    IMPORTANT: No, I don't have ANY install discs, the only one I had, for Snow Leopard, is gone. And no, I don't have access to ANY Macs to format the SSD. Finally, I would really love to be able to do this all cost-free, as I have already purchased the Lion, and dont feel like buying a disc for it again.

    Yes. See below:
    Drive Erase for Lion/Mountain Lion
    1.  Wait until the Main Menu appears. This could take quite some time because you are doing all of this over an Internet connection. You should use Ethernet if possible. It's much faster than wireless. Select Disk Utility from the Main Menu and click on the Continue button.
    2. After DU loads select the SSD main entry (mfgr.'s ID and size.) Click on the Partition tab in DU's main window. Select One partition from the dropdown menu under Partition Scheme.
    3. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    After the above has completed quit DU and return to the Main Menu. Click on the Install/Reinstall OS X option then click on the Continue button.
    You should be all set if there are no glitches.

  • HELP! My iMac wont respond to install disc or any commands

    I know I'm taking a trip in the "Way back" machine. But I'm pretty resourseful and haven't been able to find my problem. Either I need a Mac super genius or it’s something stupid simple that I’m overlooking.
    Specs:
    iMac G4 Serial# XXXXXXXX Sep. 2003 – July 2004
    1.25GHZ/ 256MB/ 80GB 17” Screen
    PowerPC 7445
    History: I bought this used with the computer’s monitor backlight out. I could still barely see the sign-in page when I looked at a certain angle, so that was an indicator to me that the OS was working. So I replaced the monitor. At the same time because of owner exchange I had to replace the hard drive with a fully wiped blank one (Deskstar ATA/IDE). I purchased an install disc set 10.4.8, which according to Apple this computer is compatible with 10.2.3 thru10.5.8.
    Problem: After reassembly, the replacement monitor works fine. But the system won’t respond to anything. All I get is the gray screen with the apple smiley face folder that alternates with a question mark. It won’t respond to the install disc, or any commands for that matter. Of course I double, triple, and quadruple checked my connections from reassmebling. Here’s what I’ve attempted, all ending up with the same screen display.
    During power-up
    C (…of     course to boot from the install disc. It just ejects the disc after about     30 seconds)
    CMD-OPT-SHIFT-DEL
    D (wont     respond to hardware test)
    CMD-S     (won’t go into single user mode. It just goes to the same gray screen)
    OPT (this     is the only way I get a different screen. It shows the recycle page symbol     and continue symbol. It will recycle the OPT process to stay on this     screen, but it won’t continue if I press that selection – nothing happens
    I’ve reset the PRAM
    I’ve tried different keyboards (all Apple)
    I’ve tried plugging the keyboard into different USB slots
    I’ve replaced the Hard Drive with yet another just in case. I’ve tried alternate jumper settings on the hard drive. The original wasset to “Cable”, so I set it to that. But I also tried “Master” jumper settings– no change in results. I can’t say for certain that I hear the DVD/CD drive spin up. But I figure even if I had a bad install disc or bad optical drive, I should still be able to get to the black screen single user mode, yes?  So I’m at my wits end. Can any of you Mac geniuses out there please help me? Thanks
    <edited by Host>

    Install discs are specific to the machine they came with.  You cannot use them on any other machine, so the ones you bought are useless.  Buy a retail black faced copy of either Tiger or Leopard and you should be able to boot your machine, you need to format the drive as Mac OS extended (Journaled) when you first boot from the new retail disc.
    I have also asked that your serial number be removed, it's not a good idea to post it.

  • Archive and Install/Disc Utility issues -

    I'm currently spending a summer abroad in South America, and have had issues with my Macbook Pro (early 2011 version) no longer starting up after some virus experiences last week.  The computer hangs itself during loading on the white screen w/ grey apple and the spinning dial.  In contacts with Apple Care as well as some Mac-saavy friends, the following situations have been tried:
    Opening in safe mode - The loading bar (added at the bottom of the grey apple screen) loads about 1/4 of the way, disappears, and the computer hangs itself.
    Opening in single user mode - I run the recommended sbin/fsck -fy command to clean up the hard drive.  It comes back after having checked 6-7 parts, saying that the MacHD is in good shape, with a message following saying that something had been "modified" (forgive me for not remembering the correct verbage at present).  I then run the same command again, resulting in a message that the HD is clean and without error.  I then "reboot" and remain hung on the white screen w/ grey apple.
    Opening in verbose mode - I reach the following lines of text, and then there is no further progress:
    enable
    IONetworkController::enable
    createMediumTables
    enable end
    MacAuthEvent en0   Auth result for: 00:23:cd:1e:f2:c4 No Ack
    same line as above saying "Auth timed out" at the end
    Command+option+r+p - shock two or three times, (three startup chimes) and computer continues to hang itself in the normal spot.
    - So, at this point I took the advice of Apple Care and a few other friends, and tracked down a "retail copy" of Mac OSX (10.6.3) in order to try to do an Archive and Install or any sort of Disc Utility via the startup disc. 
    Inserting the disc and holding "c" at startup results in the cd drive whirring the disc for a few moments, and then remaining hung at the same white loading screen.
    Holding "option" during the startup gives me the option of loading from the HD, or the disc.  Selecting the disc proceeds to whirr the cd drive, take me to the white loading screen with the grey apple, and... you guessed it... leaves the CPU hung.
    My question is then, is my Macbook Pro unable to read this disc and execute Archive and Install/Disc Utility for hardware reasons as per the virus attack, or is the disc not compatible with my version of OSX (which I have since confirmed through my wife to be 10.6.6)?
    Different sources have told me different things.  The local AASP in Uruguay sold me what they professed to be the "latest" version of OSX - the 10.6.3, what's more for $55 dollars instead of the lower cost as available in the states (between $15-$30), so I am reluctant to go back to them for advice when they seem more inclined to cash in on my inexperience (Mac owner of less than a month) than actually fixing my issue.  Apple Care told me that a standard "retail disc" should work, but I am assuming now that they believe I can snag the same version as initially came with my Macbook Pro.  Should I be looking to have my wife mail my original OSX install DVDs down here to resolve this problem?  Should 10.6.3-retail be working and is not for reasons I haven't identified?  I have since done some online research and found mentions that doing any sort of HD partitioning or OSX reinstalls can only be accomplished by utilizing a disc of an equal or more recent version of the OSX (examples that 10.4 can't work on a notebook preinstalled with 10.5, etc).  Does this translate to 10.6.3 not being able to function for my 10.6.6 MBP?
    Any insight or thoughts would be much appreciated, as essentially all of my schoolwork and assignments are now trapped on an inaccessible HD.  Thank you for your time.
    - Joseph

    I tried adding in a bunch of information about what your troubleshooting steps meant, but the server went into maintenance while I did. So, here it is again:
    "Opening in safe mode - The loading bar (added at the bottom of the grey apple screen) loads about 1/4 of the way, disappears, and the computer hangs itself."
         This is FSCK running, and gives you an indication of it's progress.
    "MacAuthEvent en0   Auth result for: 00:23:cd:1e:f2:c4 No Ack"
         This is either a failed DHCP request or ARP request.
    "Command+option+r+p"
         Command+Option+P+R - Resets PRAM. That's why p+r.
    "Inserting the disc and holding "c" at startup results in the cd drive whirring the disc for a few moments, and then remaining hung at the same white loading screen."
         This problem indicates that the disc is too old to boot your system. The reason for why this disc cannot boot is because it doesn't contain the necessary drivers for your model MacBook Pro. My mom and brother have similar models, and my brother had similar issues while in Japan. He went and got an install disc as well, which failed, I ended up stepping him through so that it would boot in Safe Mode, and then got it working in Normal Mode remotely.
    FYI: Sophos has a free Mac Antivirus program, that is very processing friendly, and will scan in the background. You may wish to consider it as an alternative to Avast! if it continues giving you problems. Though I suspect it may be coincidence that your computer had problems shortly after Avast! cleaned up files. Let me know how it goes. You may wish to open up Disk Utility and check your S.M.A.R.T. Status. You want to make sure it says "Verified" If it doesn't say "Verified" then you have a problem.
    -Phill

  • Can't boot iBook with install disc

    Hi All,
    I've inherited an old clamshell iBook that freezes every time I try to boot from the install disc.
    The iBook came with 0S9.2 installed and everything seemed to be working OK. I then tried to upgrade it using a retail Jaguar disc and it froze on booting up. Now it won't even load OS9 but instead gives me a blinking folder with a question mark.
    When I try to install from the Jaguar boot disc, I get the Apple logo and then it freezes right there. I tried zapping the P-Ram a few times and that didn't fix it. I tried holding Option key when loading and got to the screen where it lists boot options. I chose OS X and it after the logo comes up, it freezes.
    Have also tried re-seating and completely removing the RAM. No difference.
    When I go into verbose mode I get some kind of kernel panic error freeze and the keyboard won't let me input anything.
    I reached the open firmware screen and it says Powerbook2,1 4.1.7f4 so I think that means my firmware is fine for OS X.
    I unfortunately don't have access to an OS 9.2 disc so can't boot into that from disc. I think my 9.2 system folder needs to be re-blessed or something like that but have no way to reach it.
    Any suggestions?

    Ok, well, I believe that in order to re-bless the OS 9 system folder, you need the OS 9 CD. (I'm not an OS 9 expert, but that's what I've seen online).
    However, if you install 10.2 (or 10.3) on the computer, it should boot right into it and you don't even "need" OS 9 any more.
    I'm starting to think you have a hardware problem of some kind, and the first place to check is the RAM. OS X is more finicky than OS 9 was with RAM, so do you have another memory module you could install to check? Or perhaps another clamshell (like was suggested) to try your RAM in?
    Do you have an Apple Hardware test disk? My next suggestion would be to get one and to run the test and see what (if any) hardware is having problems.
    And one more thought: if you can boot using the 10.3 disk, try running Disk Utility and repairing your disk a couple of times. Maybe there's a problem in your hard drive.
    Rich

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