Install disc stuck in drive...tried everything.

Okay so I have a white MacBook that I'm trying to upgrade from Leopard to Snow Leopard. It's on the latest version of Leopard, 10.5.8.
So I have a family pack DVD for Snow Leopard that's got 2 installs left on it. So I decided to go ahead and use one on my MacBook. I put the disc in the drive and I could hear it spinning around in there. But then nothing. My computer won't even read it. It doesn't show up on the desktop, it doesn't show up in disk utility, and pressing the eject button on my keyboard does nothing, like it doesn't even TRY to eject it. I've tried the reboot + holding down the trackpad, it did nothing. I tried typing drutil tray eject in terminal to force it to eject, it also did nothing. It's not like theres anything thats really stopping it from coming out, it literally just won't even attempt to eject the disc.
It seems like my computer isn't even recognizing theres anything in the drive, the fact that it doesn't even show up in disk utility is worrying me. I've used this drive with other discs before, but never had this problem. Help.

here are all the methods I am aware of to force eject a stuck cd/dvd:
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )
If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.

Similar Messages

Disc stuck in drive, tried every thing

This isn't a mechanical problem, I can hear the computer trying to read the disc.
When I restart the computer and hold the mouse button it just tries to read the disc for hours...
Even if I restart the computer and don't hold the mouse button, it just sits there, it doesn't even load OS X or display the folder with a question mark.
I'm short of time now, I'll post more details later...
Any help is appreciated
Message was edited by: große geld

OK I have more time now...
I tried to install Vista on my 2.0 Ghz Core Duo 2 Macbook, when I inserted the disc nothing out of the norm' happened. Every thing sounded completely normal.
When I reset the computer, it just hangs, trying to read the disc. I have even let it sit for hours.
Now It's stuck in the drive and the computer won't boot-up. It's not a mechanical problem, because I can hear the disc spinning and the laser moving, as if it's scanning the whole disc. I've tried every thing to get it out of the drive. Even holding down the mouse button, to removing the HDD and installing another OS on it from another computer. It seems to be simply ignoring me when I press the eject button.
Am I gonna have to take it apart or some thing?
'Cause I really don't wanna do that...
Oh and sorry for double posting.
I can't seem to find the edit button again...

I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website.

I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website. When i try to remove the components of iTunes I get the same message. How can I download iTunes?

Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
Does that go through any better for you?

Need to figure out how to remove an unknown admin password on a mac. used the install disc with not luck. tried some commands in single user mode, no luck.

need to figure out how to remove an unknown admin password on a mac.
used the install disc with not luck. tried some commands in single user mode, no luck.

need to figure out how to remove an unknown admin password on a mac.
used the install disc with not luck. tried some commands in single user mode, no luck.

I have an install disc stuck in a g5 that wont power up is there anyway to get it out

I have an install disc stuck in a g5 that wont power up is there anyway to get it out

Hello,
If all else fails,like holding mouse buttn down on bootup...
Other than that, you can slide the door of the optical downwards with your fingers, then use a straightened out paper clip to push into that tiny hole to eject the tray.

G5 won't boot from Install Disc or Hard Drive

After 2.5 years of perfect service my G5 2.0 suddenly won't boot from the HD or Install Disc that came with it. My G5 only shows the grey screen with the apple logo, the spinning gears and the circle with the line through it.
I haven't added any hardware since day one. I've done pram,nvram and smu resets. I've selected a start up disk by holding the option key, removed and re-seated the ram one by one.
The Apple Hardware test CD shows everything passing. I ran Disc Utility from Target Mode from my MacBook Pro and it showed the G5 hard drive is in working order.
I think I have a hardware issue.
Is it worth it to get this model repaired if its something major?

I was having a similar problem, except I only saw the grey apple logo, no spinning. Finally got it figured out, ended up being one of my processors (dual 1.8) was bad, took the bad one out and it works fine now. Now Im working on getting processor replaced.

Disc Stuck in Drive

I have a Disc stuck in my macbook's combo drive and it doesn't eject.It also appears that it is not mounted at all. I tried pressing the mouse key at start up but that didn't work.

I have a Disc stuck in my macbook's combo drive and
it doesn't eject.It also appears that it is not
mounted at all. I tried pressing the mouse key at
start up but that didn't work.
Hi. Ejecting a stuck disk in my MacBook has been a bane for me often, and more recently last night. You are probably aware of the many ways to eject a disk, but I'll list them here as well. In desperation I managed to discover another method this morning...!
These methods are listed in order of first use, all the way up to deperate measures:
1. press the eject button on the keyboard
2. drag the disk to the trash
3. if it is a movie I am playing, then I can press eject on the DVD control. But you must have stopped the play of the DVD.
4. click on the disk icon on the desktop and then go to File, select eject disk
5. click on the disk icon and then press the Apple key and "E"
6. go to Disk Utility, click on the disk you want to eject, and eject it
7. reboot MacBook and before the grey screen appears make sure you are holding down the Trackpad Button. This method can be useful for disks not mounted; so can point 8.
8. Resetting the PRAM. Shutdown, and before startup, press the following buttons: P, R, Option, Apple key.
9. if you are technically minded you can open Terminal and type in the following: "hdiutil eject -force /dev/disk1" Replace the word "disk1" with the name of the offending disk
I do each of the above, hoping that one of them will work. However, on this occasion none of them worked. This last method is unorthodox, but hey, it worked!
10. Carefully and slowly tilt the MacBook till the disk drive is pointing down, so that gravity may assist a disk to leave. Then click one on the many eject methods.
It worked for me!
Hope one of the above works for you.
PS.
I should probably still get Apple to have a look at my MacBook though...
MacBook, 2 GHz Mac OS X (10.4.10)

Snow Leopard disc stuck in drive on Mac Mini

I tried to install Snow Leopard on my Mac Mini, before I realised it does not have enough memory to run it. So after the language screen I get a restart or restore option, as I have no back up installed the restart is the option, but with the SL disc in it just goes back through the install process.
How do I eject the disc?
I've tried holding down down the optino key during start up and that has no impact, any other ideas
Thanks in advance

Are you using an Apple-branded keyboard & mouse? Are they connected wirelessly?
The procedure normally works, but you may need to do the following:
1. Press & hold the power button on the back of the Mini until it shuts down.
2. After a brief pause, press & release the power button to start up the Mini.
3. Immediately press & hold the keyboard eject key or the main mouse button until the disc ejects.
Note that at startup time the keys or buttons will be the defaults for the devices, so if you have used any system preferences or third party driver software to change them (say, to remap the mouse buttons), you cannot use those changes.
Some third party devices don't work for this, especially wireless ones. If the above doesn't help, you may need to buy or borrow a wired keyboard or mouse.

Error Code 50 when installing Creative Cloud desktop update - tried everything and no joy

Folks I've been trying to update my CC desktop app to the latest release and keep getting Error Code 50 at around 47% of the install process.
I've tried every suggestion that has been posted on the Adobe site and forums including:
1 Opening my CC account in the Adobe website and then trying to install - no joy.
2 Running the Adobe cleaner and re-installing CC - no joy.
3 Restarting computer and attempting reinstall - no joy.
4 All of the above with my firewall and anti-virus switched off - no joy.
I'm running Windows 8.1 on a hi-spec machine and I've never had an issue with any update of the CC App or any of the program apps I utilise (Lightroom, Photoshop and Acrobat).
Not really sure what I do now as I've tried everything and really need to keep working (pro photographer) so am having to ditch this for now as it's taking too much time.
Grateful for any suggestions please.
Many thanks
James

Error "Failed to Install" Creative Cloud Desktop application

Can I restore my system from install discs when DVD drive is not working?

Can I restore my system from install discs when the DVD drive in my iMac G5 is not working?
There is a disc jammed in the drive and when I try to do an install in Target Firewire mode using a G5 Tower I get an error saying the software cannot be installed on this machine, before I can even select the iMac's drive. I'm using the grey software install discs that came with the iMac.
Is my only option to open up the iMac and get the jammed disc out?
Thanks

You need to set up the FireWire Target Disk mode installation with the iMac as host, so that it runs its own install disk. The G5 tower should be the target, so that you are "borrowing" only its DVD drive.
Shut down the iMac. Put the iMac install disk into the G5 tower, and reboot the G5 tower into TDM by holding down the T key. Connect the FireWire cable and then restart the iMac while holding down the option key. Hopefully the iMac startup manager will see the install disk that is in the tower; if so then select it and boot from there.

I cannot open PDF files since installing Firefox 4. Have tried everything. Help.

I installed Firefox 4, and now I cannot open PDF files. I have tried everything, including disabling PDF download, re-installing Adobe Reader, etc etc. Nothing seems to work.

I was under the impression Foxit was a pdf viewer rather than an addon for Firefox, but maybe there is more than one application with a similar name.
I did not notice mention of foxit in the help, but add-ons are not always mentioned.
* https://support.mozilla.com/en-US/kb/Opening%20PDF%20files%20within%20Firefox#os=mac&browser=fx35
* general articles
**[[Using the Adobe Reader plugin with Firefox]]
** & [[Opening PDF files within Firefox]]

I have an OS install disc stuck in a computer that won't start. How do I eject

ACcidentally put an apparently incompatible OS install disc in my PPC iMac, now I can't get past a grey screen full of panic information and a message telling me to restart. How can I get around this to eject the disc do the computer can start as normal? Running OS 10.4 currently

Worse case scenario, unplug the computer while holding down the mouse button, the disc will eject.

OSX disc stuck in drive whilst installing bootcamp.

I just did the stupidest thing I could have possibly done.
I took my Snow Leopard OSX disc that came with my Mac (I'm running SL don't worry), and put it in my cd drive and ran boot camp assistant, then partitioned 40GB of the drive for windows. After that it said to insert my windows CD and click install.
I FORGOT TO take out the SL disc and put in a windows disc when I hit install.
It restarted my computer and went to a black DOS like screen telling me this.
"No bootable device -- insert boot disk and press any key"
It won't let me eject the SL disc, and every time I shut down and restart it goes back to this screen. I'm stuck!!!!
I'm using my gf's mac book pro to create this thread, I hope it finds someone.

First, to get out of that screen, turn off the computer. Then, turn it on and hold the Option (Alt) key until you see a cursor in the screen. After that, choose Macintosh HD to start into OS X.
After starting into OS X, eject your DVD, and open Boot Camp Assistant to remove the Windows volume. Finally, open System Preferences > Startup Disk, and choose "Macintosh HD", so your computer will always start into OS X

DVD disc stuck in drive

Operating system not installing. The dvd is stuck in the drive. What method to use to eject the dvd from the drive? Have tried holding down the mouse, this has been ok in the past but, not on this occasion!
Any takers?
Kind regards,
mflick

Here's an excerpt from an Apple article that might help:
The drive doesn't eject discs or discs eject slowly
If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times.
If the drive does not eject discs using the F12 or eject key on the keyboard.
If the disc will not eject try dragging the disc icon to the trash.
If the disc will still not eject, holding down the trackpad or mouse button after restarting the computer should also eject a disc.
If the disc continues not to eject, reset the Power Manager (PMU) or System Management Controller (SMC) and try steps 1-4 again.
If the disc still does not eject, for additional troubleshooting, evaluation, or service please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

Disc stuck in drive, holding down mouse button doesn't work!

My G4 is very ill, and there is a DVD stuck in the drive. Normally, I would hold down the mouse button while restarting, but my startup sequence is quitting before the G4 reboots. How can I manually remove the disc, so that I can run some diagnostics off of a startup disc?

Push harder.
If that doesn’t work, look at these links:
Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs http://www.macfixit.com/article.php?story=20041011075232575
PowerPC-based Macintosh: How to eject a disc when other options don't work
http://docs.info.apple.com/article.html?artnum=106752
 Cheers, Tom

Install disc stuck in drive...tried everything.

Similar Messages

Maybe you are looking for