Install doesn't work, keeps trying to uninstall-PSE12

Everytime I try to install Photoshop Elements 12, it will prompt me to uninstall it instead.  I have downloaded it every different way that has been suggested, but it keeps going to the uninstall screen and even then the uninstall doesn't work, it closes after some error.
HELP!  I am ready to quit at this point and just want my freaking money back because I cannot take this anymore.
I used the LIVE Chat option which was very helpful but something seems to keep stopping the file, i think something is corrupted in some way.

follow the steps here and see if you can remove whatever's causing the problem, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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